Shannons roaside assistance should be shannons roadside non-assistance. we had comprehensive and ultimate roadside assistance in our policy.our car was flat as the door were not opening at all. the inexperienced people they send to us asked us to open our car using the key and the keys got broken . now they say they wont be assisting with anything with roadside assistance as it was broken keys.blah blah.. The lady who called my partner over the phone was so arrogant and rude to me.. i wont recommend shannons insurance to anyone at all.

Refused to insure motorcycles because they aren't stored in a shed, even if it's on a driveway or a secure backyard. Gave a harmless critique on their FB ad and one of the customer representatives, Jess, supported a comment made by a fake account who was mocking people's motorcycles. Nice PR move there. Elitist company with an insufferable customer base. Highly recommend anyone to go with their competitors.

Had reason to cancel a vehicle insurance recently and a refund was on my account when they said so. Grest telephone manners and Australian as, which makes conversation easy to understand. I will continue on with Shannons

We have all our insurance with Shannon's but today was the first time actually in the office, it's simply amazing. The two motorcycles in the showroom are incredible to look at. They really are motoring enthusiasts.

Love Shannons. They were so quick and easy to deal with when someone ran into the back of my vehicle. And my phone calls are never sent around the world and back again - they're right here in Tassie :)

Online claim forms are easy to complete and my recent process was streamlined. Staff are helpful and very professional. Shannons are excellent with prices and service. Keep up the great work.

Super competitive great to talk to my card was hacked so they couldn't get money out they very understanding great company don't know why I haven't swapped over to them before

This was the first time I have ever used the messaging service. It was not a good experience. It was slow, inconvenient. It took me over an hour to have my query sorted.

waiting on hold one hour after i paid my excess 1 month ago and they still havent sent the repairer an invitation to quote. pathetic is an understatement

Got the best price I was offered at agreed value. Very competitive and appreciate a passion for motoring enthusiasts. Would Highly recommend

Ringing Shannon's is a nightmare, currently been waiting 28 minutes, have tried 3-4 times,different days,different times

Very nice people could not asked for better service wouldn't go anywhere else for insurance just the best

The ladies on reception are awesomely helpful! Really clear information and straight forward.

Very friendly reception and gave me all the information that was needed. Excellent

Uncomplicated, easy claim. An insurance company that is actually worth having

Great, friendly service and a good deal on insurance for my old car.

Fast friendly service. City location. Great people to talk to

Excellent staff and prompt response to quotes obtained.

So far so good...thanks for timely resolution

Was treated very well and got a great quote.

hours on hold, useless staff, dissapointing

Best possible service. Highly recommended.

They understand the motoring enthusias

Don't know as I only recent joined up

Plenty of parking. Excellent service

Great service, products and price

Best and most competitive rates.

Very good service friendly staff

Always helpful at Shannon’s

Could not help me …

Very helpful staff

Really great