It was the local station I always used. It was the place where I did my fuel and shopping. Today, I bought three hot drinks along with the fuel. When I came to pay, the employee there was a brunette woman, I asked her for a mobile tray, she said there was no one and she did not help. I told him I couldn't take it with me, he didn't help, and while I was opening the door to leave, one of my hands fell off. When I told him, he said it was your fault and I won't go there again because I used to go there two or three times a week and do my shopping. I won't go there again because that woman's behavior and service were very bad.

Station appears quite old and tatty from exterior. Fuel availability was OK, I don't normally use this station but the one I tried to use was out of V-Power. When entering the shop to pay, the attendant was talking loudly with another college in mixed Bristolian and a European language I didn't recognise. I could barely work out when she was talking to me or not and when she did I didn't really understand what she was saying! Luckily I'm a pro at the pay for my fuel and leave thing so I just simple and left. This is the worst service from a fuel station I've ever experienced.

Just now I bought£ 30.40 fuel and he tried to charge me £1.75 more then that the person behind the counter told me this is the receipt and I filled up for £32.15 . When I dhow him the photo of the clock of the meter he also denied and I checked the receipt where he add a lighter with my receipt which I never bought. He then give me my £1.75 back but with some dirty 0.10p I asked him to change them and he replied you can take them or leave them, do I left the £0.20 for him. Shame on you.

the only reason I go there is the location however the staff is ALWAYS in bad mood, never say Hello or Thanks which should be included on the service.. to compare with the one in Patchway is totally different, really nicer than here by far!!! I never comment on google but those guys should treat the people as customers not as lambs. HORRIBLE CUSTOMER SERVICE ALWAYS. I have asked few thing about the app or the club card and the answer was eh.. don´t know. -silence- OMG guys!!!

09/06/2021 it was was after midnight and the man was ridiculously rude to the customer in front of me! The man in-front could only pay in small change as he didn’t have any more money. I went to pay for my own item and this other man’s stuff and the man behind the till just stared at us so I asked if he ok??? No reply, vacant and utterly despicable to me and other customers. Boycott this petrol station!!

I visit this station regularly as it's a short distance from my home, there is diesel for the daily and V Power for the weekend car, the staff have always been friendly to me and always willing to have a laugh ( at least the staff on shift when I visit anyway!) , the convenience, the staff and the pricing means I have no real need to shop for fuel anywhere else.

Unnecessarily rude and unhelpful staff. I told them the cash machine outside wasn't working, and they replied that they knew but weren't bothered to put a sign on the cash machine to let anyone else know. I lost £30 and had to spend 20 minutes on the phone with the cash machine company and my bank, which could have been easily avoided.

The guy over charged me for 4 pack of beers, charged me 7 quid for a 4 pound pack of beer. Looked at my receipt went back and asked if I could a refund and get another beer because he insisted the price was just wrong on the beer. Wouldn’t let me resolve it got absolutely scammed

Let’s talk less about the petrol which everyone seems to be talking about. Let’s talk doughnuts! Dunkin Doughnuts to be precise. They sell them and they are fantastic. Make an effort to go here and buy them, I love them

Extremely rude member of staff- we waited patiently for him to do a change count, he then proceeded to rush us and was very moody with us when we were being served.

If you have shell loyalty card (app these days) ... Which I do. You very quickly collect points ... & You can get money off for fuel.

Just been charged £1.09 for a can of Pepsi labelled not to be sold separately - part of multipack. TOTAL RIP OFF - CRAAAAAAAAAAAZY

Petrol prices are never the cheapest but certainly not the most expensive and the folks at the counter are always friendly.

Car wash permanently broken, refuse to do cash back for £1 vacuum, fuel always outrageously priced, rude staff.

Very bad experience please double check before fuelling Because most of the counter having premium only

Very friendly staff & well stocked always. Forecourt is very clean all the time. Would recommend

Most of the time their facilities did not work. I'm really dissatisfied.

Only use this garage for convenience really it always seems to be open.

Very friendly staff, had a car wash for £4 seems quite reasonable

Really bad customer service, staff are always rude for no reason

Highway robbers 20 bucks for something that 16 everywhere else

If I could put no stara I would. Rude and incompetent staff

It's really good service and very friendly staff .........

Night stuff Farting in front of me when he servicing me

Rude guy from the staff, and was shouted on us.

Always fill up my tank with shell v power fuel.

fosill fuels are bad. and shell should feel bad

Great service and good selection of groceries

esta bien unicada y es rapido el servicio

Not bad on top of Gloucester Road....

24 HR service including alcohol!!

Always efficient and easy to use

Nice staff very basic garage

Quick service at the till.

No pay at pump option

Got what I wanted

Good car wash

No Jet wash

Its not bad

Okay