Shell is a Gas station located at 438-444 Enoggera Rd, Alderley QLD 4051, Australia. It has received 51 reviews with an average rating of 3.4 stars.
Monday | 4AM-12AM |
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Tuesday | 4AM-12AM |
Wednesday | 4AM-12AM |
Thursday | 4AM-12AM |
Friday | 4AM-12AM |
Saturday | 4AM-12AM |
Sunday | 4AM-12AM |
The address of Shell: 438-444 Enoggera Rd, Alderley QLD 4051, Australia
Shell has 3.4 stars from 51 reviews
Gas station
"It's a service station, not much distinguishes this place in that regard"
"The pumps are clean and new but my gosh the customer service is highly lacking"
"When scanning my discount coupon the scanner couldn't read it"
"The night shift woman on the later week and weekend has a split personality and is the wicked witch from the West, otherwise refered to as an oxygen thief"
"Team member called buddika is very rude and ,doesn't know what is customer service"
It's a service station, not much distinguishes this place in that regard. However - the lady who works the late-shift is awesome and deserves recognition. She's always smiling and friendly, genuine and really elevates what's otherwise a pretty mundane task (buying milk at 1:00 AM in the morning, on my way home). Customer experience, 11/10.
The pumps are clean and new but my gosh the customer service is highly lacking. I literally had to wait for the server who was standing in Front of me get off a personal call, and not even finish the transaction professionally just picked her phone back up and started talking again. Wow.
When scanning my discount coupon the scanner couldn't read it. The attendant didn't bother to try and key the barcode in manually, then told me that he had no override manual button. When I asked him to sort it out, three times, he miraculously found the manual button...not impressed!
The night shift woman on the later week and weekend has a split personality and is the wicked witch from the West, otherwise refered to as an oxygen thief. As a neighbouring business owner my staff and myself now refuse to support this local business due to her revolting attitude
Team member called buddika is very rude and ,doesn't know what is customer service.he never says hi to me .whenever I ask something, he talks very harshly. We don't expect this service from big brands like coles express. I will never go back again.
Depends on who is working. I live nearby and usually go there for fuel and sometimes cigarettes. The females who work in there are very nice but a guy with a name batch sups is absolutely arrogant. Bought some doughnut and wrapped in a
Worst service ever..everyone says support local business’s..but not when you employ Rude Nasty Staff. You are still listed as a Coles Express Shell..change it!
One of the few petrol stations still happy to run 24/7. No night counter is a plus if you want to go in-store and pick up some groceries.
waited for 15 minutes for someone to turn the pump on, went inside no one was there, i gave up in the end and went to caltex, very poor
Depends on who is working but sole of the night shift male Indians are unwilling to be of assistance only the female worker is good
Swapped a gas bottle here - good local service. Not sure why this place keeps opening and shutting - please stop that.
More expensive fuel and was not able to use a gift card in the store. Very disappointed in the quality of service.
Great service station and good customer service . Well stocked for late night snacks and open all night
The guy working here by the name of Matt is in the wrong job. Absolutely zero customer service skills.
I got charged $37 for a up and go yesterday.... Not happy I'll be back in within the next couple days
You can't ask for much more in a shell, nice modern facilities and accessible air pump.
Great service Love there coffee It great near by 24 hrs store
Not 24 hours, wasted my time driving there
Good service, cheap petrol at the time.
OK selection of goods and OK pricing.
Great food and great people service.
Great service and great groceries!!!
Nice and easy to get to the pumps
Good prices and friendly service
Great friendly welcoming staff
Excellent customer service!
Great service. Best servo
they sold me mouldy bread
Very rude staff.....
很爛的店員,擺臭臉,還偷我錢
Very friendly