Shell

70 reviews

5305 Country Hills Blvd NE, Calgary, AB T3N 0X4, Canada

find.shell.com

+15875352916

About

Shell is a Petrol Station located at 5305 Country Hills Blvd NE, Calgary, AB T3N 0X4, Canada. It has received 70 reviews with an average rating of 3.0 stars.

Photos

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

F.A.Q

Frequently Asked Questions

  • The address of Shell: 5305 Country Hills Blvd NE, Calgary, AB T3N 0X4, Canada

  • Shell has 3.0 stars from 70 reviews

  • Petrol Station

  • "I am regular customer of this gas station the cashier who works there in the morning I guess work for a customer service from a long time because from her work behavior you can easily tell but today when I went there two ladies were yelling at her over a phone charger's refund that was opened and used first they said they got the wrong charger the cashier offers to exchange it then they change their statement that its not working when the girl Check just in front of them which was working fine then they start to harass her and take her pictures without any consent and threaten her that they are going to publish her on social sites which is completely wrong I really feel bad for that girl I hope shell is going to take an action against those two ladies"

    "So ridiculous staff people here"

    "Here I am at circle k"

    "Staff member doesn’t care at all"

    "I just asked the lady in the store that I want redeem my airmiles on the gas but she was unable to do that she said it doesn’t show over here then what is the use of loyalty card if employees are not trained properly it was on may 26,2022 at 11:50 pm"

Reviews

  • Davinder Singh

I am regular customer of this gas station the cashier who works there in the morning I guess work for a customer service from a long time because from her work behavior you can easily tell but today when I went there two ladies were yelling at her over a phone charger's refund that was opened and used first they said they got the wrong charger the cashier offers to exchange it then they change their statement that its not working when the girl Check just in front of them which was working fine then they start to harass her and take her pictures without any consent and threaten her that they are going to publish her on social sites which is completely wrong I really feel bad for that girl I hope shell is going to take an action against those two ladies.

  • Preet Thind

So ridiculous staff people here. Actually I tried to use their Tire inflator machine. Its took money from my card 3 time even I tried with #2 Coin But result are same Machine just started and Stop working or Showing Fail. Than I went to inside the store One of shall staff member to help or do something about it. But she totally react insane and said i didn't do anything. I tried to call customers care number but no answered. I wasted my money my time but no one cares here. Please don't waste your money at Tire Inflator Machine.

  • Bit Boy Trailer

Here I am at circle k. Clerk here is happy to make me a pot of coffee (most are it take almost no effort). Passed by this shell location and interrupted the clerk on his phone. He was kind enough to mention I should go to McDonald's for coffee. After trying to explain three times that it's the opposite direction from where I'm walking and only drive thru is open I left. Unfortunately this type of poor service will lose my business for gas, snacks, soda, cigarettes, ect. Yup circle k from now on.

  • Gurdeep dhaliwal

Staff member doesn’t care at all. I went inside for gas refill. There was a girl standing name tag with Mann . She didn’t bother to say even hello. She was constantly chatting on phone. I approached her and asked I need gas refill and all she said in conversation was ‘“Kinni/how much “ that’s it. Pointed me towards pinpad. And started chatting again while I was there paying. Absolute ridiculous customer service. I don’t understand if you are not interested why do you bother working.

  • Priya

I just asked the lady in the store that I want redeem my airmiles on the gas but she was unable to do that she said it doesn’t show over here then what is the use of loyalty card if employees are not trained properly it was on may 26,2022 at 11:50 pm. This shell is not worth it to visit there employees are not trained and need to know everything and should have proper knowledge. I am really disappointed from the services.

  • Christine de Jong

We told your employee we don't collect air miles. Yet they entered their own air miles number. Since when are your employees allowed to collect air miles rewards from your customers money??? We have a receipt that proves it with the cashiers name. How many other customers have your employee benefitted from financially by collecting reward miles, whether from those who collect reward miles or don't??

  • navpreet Gill

I recently went to fill up my car at the gas station and I interacted with mann. Her exceptional customer service, efficiency, and friendly demeanor made my visit enjoyable. It's evident that they take pride in their work, creating a positive impression for your establishment. I appreciate the outstanding service and look forward to future visits.

  • Mera Punjab Live

I fill gas today Apr 1st / 2020. I pay at pump number 1 but receipt not print at pump. I go inside for receipt and cashier (Lady) was really really rude when i ask receipt. she told me she can not print receipt inside. finally Manager come over there. he was very nice. he print receipt for me. I don't think so i go back again this shell location.

  • Ritesh Thakur

We went to the store very bad experience no covid protocol's were followed at the store sales associate name Palak was serving without mask and also deals were not working. We bought 3 redbuls and the deal was 3/7 and when we did checkout its shows 9 and we asked about deal then she it was not the deal. Please check you deals as well. Thanks

  • Cody Craig

Like going to this shell, it has great potential for business and also the people are very nice, I don't understand why people think that this place is a not good place to shop for stuff that you need, those people can be better for themselves and others by being good a person that helps other people in life and local businesses.

  • Tony Le

Been waiting for a Shell station to open up around this part for a long time. Finally don't have to drive 10km to get gas. Not a fan of the prepaid... what ever happen to pumping gas then going inside to pay cash and grab a few snack.. I used to spend 10-15 bucks on drinks and snack every time I fuel up.. not anymore.

  • Jay Patel

Horrible staff, definitely not open 24 hrs. I went at 12:30 am and the staff member working there ignored me and refused to help me. He wouldn’t open fire or help through the window they usually use at night to provide us what we want. He was too busy on the phone and just shook his head no when I knocked on the door.

  • Akashdeep Saini

The most expensive gas station in calgary or close second most days. Today it's $158.9 at this station while the Co-op down the road is selling for for $144.5. The prices are not labeled inside and when you go to the register a small bag of chips will cost you $7. Absolutely ridiculous!

  • Man Grewal

I really like the behaviour of one the employe whose name I don’t remember but she usually works at night .. I really love the way she treats the customer in such a polite way no matter how busy the store is , she treats very calmly every customers

  • Ala Wade

Very cheap. They increase gas prices during the night by at least 9 cents. In another word, during the day time the regular gas price is 90.9 cents and at night time they increase to 99.9 cents. I would not fill gas from this gas station at all

  • Monique Currie

The employees are the worst, today I was buying a pack of gum that says it is 10cents, but when we went to scam the gum it was 60cents. Me being confused I questioned. That lady then start to roll her eyes are me, she had no respect at All!

  • decaf espresso

used to come here a lot mainly because they’ll let you use the air pump when you fill up on gas. customer service is so-so, most of the time very professional and really friendly but other times some cashiers are cranky.

  • John Smith-Doe

No signs to prepay or pay at pumps rude employee over the intercom has to clarify this. Edit the prepay signs are on the country hills Blvd side and not the rear so if you come off the side street and in you'll miss it

  • Amanda Lee

Was disappointed and disgusted to find out that this location REUSES slurpee lids! They take old ones rinse them and then put them back on the shelf. I promptly thew slurpee away and proceeded to another slurpee store.

  • Rob Fujisan

This location never has a working debit machine. I won't be spending my money here not that I even could if I wanted to. Thanks for wasting my time several times. Glad to know how unreliable this location is.

  • edward jane

This review is for Mann, She is awsome, Her customer service is above and beyond. Her smiling face is what brings me there again and again. God bless you be happy always. …

  • Lucky Rai

In this covid 19 era, there is no sanitizer for public and when I went to wash my hands in washroom there is no soap and when I asked for it, she said there is no soap in the store.

  • aziz jan

Very bad customer service only a girl which is working right now especially weekends this is the second times I was there She is busy talking her phone and don’t listen to customer.

  • Farrukh Tippoo

Service is very poor, pump#1 card reader is not working, when I use my AMA card so no price reduced, I fill up 72$, and no receipt in pump, first time here never come again.

  • Lovepreet Kaur

Last night around 8:50pm I bought water bottles and lottery tickets and she charged me $13 for water bottles because she scanned wrong bar code. Customer service is 0.

  • M Nicolas Linus

Thank you to Manpreet for always giving us good customer service. Really friendly person and always finds a way to go above and beyond to help and satisfy us clients.

  • The legendary Oof

5 stars I have had the best experience in this shell I usuly buy slushies theprice is so low and sweet this place whould be a good shell to visit

  • Ram

Just drive one block further, there's CO-op gas station atleast 5-10 cents cheaper per litre, shell is way expensive also worst customer service.

  • HS Bilkhu

It’s brand new shell gas station. Everything is flawless. Staff is very friendly. I will definitely recommend to my friends. Bilkhu BC, Canada

  • Jaz

The staff especially the guy who works night shifts is very unprofessional, always seen on his phone , this location needs better staff

  • Siddiq A.

This lady refused take cash it wasn’t because of large bill it was only $5 I paid with card. lets someone else doesn’t have a card ?

  • Katie Travadi

I come very often to this location because it’s so close to me and the ladies are very nice and helpful. amazing customer service

  • James Simmons

These guys seem to do predatory pricing. The price in the morning is usually 5-6 cents higher than what they post in the evening.

  • Lovepreet Singh

I usually do Skip order at night, staff is really impressive, I specially shout out to Gurman ..... He is doing professionally.

  • Ben

Store was very clean and well kept and customer service was very nice. Will recommend to everyone I know.

  • Harwinder Singh

Their employee dont know how to punch in 30$ in cash and rest on Visa. Rediculous.

  • Lovejeet Verma

I bought milk from them Jasbir sold me milk for $9.35 they are cheap and thief

  • Abhi Nav

When in today to get drinks and fill gas Palak was very helpful and friendly

  • Ishan Kohli

Aman is really friend and helpful, her customer service is extraordinary.

  • GURDEV SINGH

Great customer service & price is always good compare to others around

  • Shehab Al-Dosari

Windshield Washer Fluids are always empty. Stop being so cheap guys!

  • C B

The store attendant needs to drop her phone and the attitude

  • Gurnvir Sandhu

The service was very nice and store was very clean

  • FactCheck Bond

Great service . Nikki & Mann are the best. …

  • Shafiqul Haque

Keeps Washroom locked and says don't have Key

  • Kamaldeep Singh

Expired Chocolate milk does not taste good !

  • Jatinderjit Singh

Most expensive gas in the city Everyday

  • Cee Cue

Most expensive gas in town...

  • Jopie Karman

Brand new Shell gas station.

  • Amanda M

Staff refuse to wear masks.

  • Uduak James

Bad mannered female staff

  • Aldo Molina

Great service

  • Al Patel

Air miles

  • Manisha
  • Maninderjit Kaur
  • Manpreet kaur Aulakh
  • Steve Morrison
  • Kuldeep Brar
  • Ken Lintott
  • Gretel Barcelo
  • Cee Vee
  • Simranjeet Saran
  • Kayla Berridge
  • Bharat Ghimire
  • L B
  • Rav Waraich
  • Saif Albalushi
  • Elizabeth Roussel
  • PAWANJOT KAUR
  • John Vadura

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