Many experiences of the other reviews have been similar to my girlfriend and I. Instead of asking us to call the shoppers line maybe you should be going in the store and seeing how rude some of the employees can be. We don’t like coming to this location. Bad experience multiple times…

Honestly a terrible shoppers. My husband went to get eyedrops at the pharmacy today for our infant. The pharmacist looked at the prescription and said they were too busy to fill it today. He told her it was for our baby and they just didn't

Just started using this Shoppers location and so far I've had a better experience with the pharmacy than others here. They were able to get my prescriptions transferred from a Shoppers in another city, and I had all my meds within less than

Staggering levels of incompetence. The last 4 times I’ve had a prescription filled here there has been an issue. They can’t find it, didn’t fill it or filled it incorrectly. A pharmacist called a week ago to discuss my prescription and told

Went this past Sunday morning to look for a concealer available and the lady who assisted me lacked customer service skills, first I asked if she had a certain brand which she took me to check and then she told me that it was not, that only

For three years I've been going to this location for my prescription and, given I've never gotten through on the phone and had to go in place my order, on a Monday for Friday pick up. Yet every single time I go and ask, they ask me to wait

It's a good shoppers, good selection, maintain their merchandise fairly consistently. The food section is decent, but not great. Look for sales, that's where you pay the right price. Plenty of self-checkout machines, which makes getting in

This location used to have a washroom. They renovated and now there is not one. Given the obscenely long wait times this is unreasonable. Today I asked someone at the pharmacy counter about where I could used the washroom and she suggested

Dropped of a prescription at 9am,was told it would be ready in a hour came back 3 hours later and was told it would be another hour.came back 2 hours later and still not ready.went to bed .called in the morning and still not ready.was told

Personally I pride myself on great communication and respect of people when talking with one another about all things customer related and some people can be over the top with their actions. I will say I dealt with the pharmacy at shoppers

This is by far the worst Shoppers Drug Mart pharmacy I’ve ever had the misfortune of dealing with. I would advise everyone to avoid them at all costs. They NEVER answer the phone, for example. Just now, I called to make sure they refilled

Their Pharmacist took the wrong page of prescriptions from me when I dropped off. One hour later, they called me and left a voicemail: prescriptions were ready to pick up. Fifteen minutes later, they called me again: you gave us the wrong

Avoid this Pharmacy at all costs. They wouldn't accept my benefits card, said the details on it were "wrong", whatever that means? I've pulled it directly from the insurers website (Manulife) and had no issues using it for over 8 years at

Stopped in front to pick up something quickly, takes 2 mins tops. Problem with their self checkout, wasn't giving me the discounted price on a single item. Call for help, only one cashier, he helps everyone save for me who needs help with

Disappointing.someome publish the pharmacy owners name he hides behind the 1800 # as if it is corporate head quarters doing. They are horrible . They ask for your phone # to call when prescription is ready and they DONT call. They do not

Horrible, been going here for over 10 years, it used to be fine. My last prescription I think is the last straw, after waiting days only to find out they had entered the wrong dose, the wrong brand and the wrong date from my script which

Awful pharmacy service. It’s been 2 full months of back and forth trying to have prescriptions transferred to another Shoppers. The shoppers I’m transferring to has called me told me they’re struggling to deal with the pharmacy staff (at

I went in to get my medication and they told me it would take two hours to prepare, which is already ridiculous but I agreed to come back later as they confirmed that I’d receive a text message. Six hours later, still no text message. I

I would give it a ZERO if possible. They literally will NEVER pick up the phone. If you want to refill your prescription they will always tell you to come back tomorrow and when you do it's never ready or they don't have a record of you

I had a very unfortunate experience where I tripped over a cart that was left out and I was injured! I am a long time resident in the area and have been a customer here for over 10 years. Of all shoppers locations, this one is always in

Poor customer service and frequent unavailability of products. I went to buy bananas and the shelf was empty. So, I asked the person at the cashier when they will restock. She said twice "Go ask the guy in the back." I am assuming that

Horrendous service and rude Pharmacy staff. would rate no stars if i could. last visit they were dismissive, were not only unhelpful, but actually annoyed that i was even asking questions, after paying for my prescription she basically

I've faced repeated instances of disrespect from a particular employee at this Shoppers Drug Mart in. The nature of these incidents gives me reason to suspect underlying discrimination. This lack of respect combined with the employee's

This review is about the pharmacy. There are serious issues with their organization and system. You wait over 30 minutes to drop your script off. Then told to come back in an hour to pick up. There's 8 staff working behind the counter

If I could give the pharmacy a rating of 0, I would. As a senior, I have dealt with a number of pharmacies over the years. This is absolutely the worst! Every single time I needed a prescription renewed or filled, there was a problem.

I would like to know which Shoppers another customer transferred to - I will too! This place has really inconsistent service, and has been impossible to reach by phone for several years. I never trust them to be available or accurate.

Been using this pharmacy since Jan 2022 and refill every month, sometimes every 2 weeks. Never ONCE have I had a smooth interaction when trying to refill my prescription. Today I finally decided to switch when I called to confirm my

I will leave the post office, which I use weekly, out of this review because the girls that work there are wonderful. This shoppers drug mart always manages to make you feel like you are an intruder invading their space. I have had

WORST PHARMACY IN TORONTO! Two very rude females working in the evenings who are not only inept unqualified and incompetent they are also rude af. Also, no one EVER answers the phone. What a bang up job you guys are doing.

Last week i got a text message saying my prescription had no refills, and to respond with RENEW, so I did. It acknowledged this, saying it's been submitted and they'd get back to me within 72 hrs.

Absolute nightmare of a pharmacy. While some of the pharmacists can be friendly (the Pharmacist Owner is quite nice), it doesn't make up for the slow and unorganized incompetence of it all.

I just stood at the self checkout waiting for help. No one came to help me but looked after everyone at the regular cash. What is the point of having self check out if it is not quick?

Been using this pharmacy for a few years now. You're having a lucky day if their phones work, and should sign up for the lotto if you aren't then hanging out on hold.

Omg I have been to places with bad service but this one is by far the top of my list. I had to ask for my prescription 3 times because they kept losing it.

This is the worst shoppers in toronto. I live nearby for 2 year and every time I'm here to pick up my prescription I wait over an hour.

The worst pharmacy I have ever used. Usually have to call them several times before I get a prescription refilled properly or on time.

May as well throw another log on the dumpster fire. Pharmacy staff are pleasant enough but generally clueless, unorganized and

Before I go on, the staff seem like kind people, just incredibly understaffed for the volume of clients they get.

Phone system says they’re open today until midnight but then says “sorry, the store is closed”. Um, what?

Went for Passport Photo. 25 minute wait for cashier that always found something else to do.