If late for payment, they put a 2nd lock on the door till payment looked after. I understand this. However, once payment made, they're supposed to take their lock off! Twice now, I've needed to get into my stuff (office closed) and am held hostage although I'm in good standing!! They have even promised to remove their lock when I remind them and still don't! UNACCEPTABLE! !

Excellent customer service provided by Ann and Debbie. Always so helpful, professional and positive and go the extra mile to find something that suits perfectly. Great prices, clean units, laneways swept and clear. Perfect location to Red Hill and The Linc. I highly recommend this storage facility without hesitation. Penny Smith.

I have been with this place for many years.The staff is very friendly and helpful.I have never had any problems ..with mice or any water leakage.I was so glad that it is a 24/7 access place.Pricing is good ..I would highly recommend storing your possessions here.

Very disappointed. .My tenant, who had two units, died. They would not let his cousin access, would not let her combine the units, a money grab taking advantage of the situation. Really disapprove and do not recommend.

Very professional, informative and organized. Always gave notice before payment was due, 24 hour access with key card and video surveillance. Overall a great 2 years spent using their storage unit

Best place to store your stuff and very professional friendly staff. I have been with shurgard for around 10 years. Amazing price for your buck. Highly recommended.

Super nice ladies work the desk. Always helpful, always clean. Good value for the money. Better prices than most storage facilities.

My Nephew rents from this Storage center and so far, so good. I'll keep y'all updated

Ann Sones is a slumlord. I had the pleasure of being her tenant a few years ago.

I have had storage here for years off n on n they are amazing

Its a great place to store your stuff and the staff is people

Great staff great prices and clean 24hour entry

Best customer service and prices!

Place is totally secure.

Cheap rates went service

Been with them for 2yrs.

Great service

Clean unit's.

Great people!

Great storage

Great prices

great