If I could base this review on the very helpful staff and appetising food for sale, I would give it 5 stars. However there is a need for cleaning staff for the toilet. This relates to the Cockfosters branch as I have no experience of others. The basin is quite disgusting, followed closely by the state of the floor. On each occasion when I have, in desperation, needed to go, the level of muckiness has been the same. I don't know if Simmonds don't employ any cleaning staff and rely on those serving behind the counters but they need to do so. It's unacceptable.

The new manager is amazing! Took the kids in there for some lunch, everyone knows how annoying kids can be when they can’t decide what they want. She had so much patience was so helpful, there’s so much choice. Makes such a change to be served by someone with such good customer service! The food is lovley aswell. Good riddance to Carla. The new managers name I think is Dolly and she’s a breathe of fresh air, I can go in for some lunch knowing I’ll be served with manners and a smile

Wow! The Manager Carla is so unfriendly and rude! She always has a miserable face and never says hello, which I think is a bad example to her staff! She does however say hello and perk up to the odd customer she does know, which makes it worse! Also every time I've been in and I get her, she always delays in serving me. Good job the other staff are nice and cakes and sandwiches are good otherwise, I would not go in anymore. Manager needs training in customer service urgently!

A large selection of cakes, breads and pastries. We tried the white bread loaf (good density with a slight chew - not squishy like your supermarket bread - reminded me of my childhood), carrot cake (moist, flavourful, quite cinnamon), savoury roll (sausage and potato filling in pastry - loved it!) and sausage roll (light flaky pastry and good amount of filing). We have enjoyed everything bought from Simmons so far and will definitely keep coming back!

I love carrot cake and love trying it from different bakeries. Unfortunately, Simmons seem to use cream in middle which made all their cakes so heavy. I hate cream. The cake itself was good but the cream ruined it. I paid about £9.70 for the three slices - carrot, chocolate and coffee walnut cake. There was also no notes/signs on what each cake was so I had to guess or ask which just wasted time. Good prices, but not my taste.

We ordered from Simmons today and we live in Southgate next to asda. We have eaten in the bakery too and found the pastries, desserts and cakes wonderfully tasty, with real favour and beautifully presented. The bakery itself is clean, very well run, with friendly and co operative staff for whom nothing is too much trouble. Our delivery arrived way before time and was fresh and very tasty. We will be regulars at your bakery.

Ok experience and the food is decent.. We visited on a Sunday afternoon, I just think the staff could take more care (and be aware of) clearing and wiping the tables down after customers have left (we cleared our own) and, it all looks a tad untidy and chaotic on the staff work surfaces / counters. There were three staff members working on the Sunday we visited and it appeared to be lacking a bit of leadership!

Simmons is a wonderful bakery with the best multi seed sourdough. The food is always fresh with a great selection and the staff are all super helpful and friendly. It’s by far the best cafe on the high street with very reasonable prices.
Service
Dine in
Meal type
Breakfast
Price per person
£1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Sourdough Bread

This was a fantastic place been coming here since they first opened but the manager Carla is the worst one they have ever had she is so rude and miserable and has put so many customers off going there. The other staff are lovely they always so polite, helpful and friendly. The day they get rid of this Carla I may go back there. Such a shame it does lovely sandwiches, rolls, sausage rolls and cakes.

Good tasting bakery, nice staff, helpful, happy to answer our hundred questions, the mother was a bit disappointed you couldn't order a cake at the store but had to do it online. So she wouldn't of ordered the cake as she doesn't like doing things online, prefers face to face, however I ordered the cake and we picked it up in store. Good value for money for the size cake looked lovely, tasted good.

We were looking for something that was tasty and reasonably priced with friendly and welcoming staff and WOW. We found all this at this store. The Manager was extremely helpful and pleasant My wife had the soup and a roll and I had a spicy meatball baguette and all I can say is The food was out of this world Excellent place for a quick bite to eat. Highly recommend to all who are passing through

Be careful with prices,3 different visits ,ordering same sandwich and price varied from £3 to £5 depending on who serves you…I questioned the extra charges and the you man said ..extra cost of having salad from left side…poor attitude and won’t be going back. They make up the prices as they go along.

Walked in with daughter and her baby, staff could not have been more welcoming or helpful. ...can we bring you some water, do you want the air conditioning switched off. Totally made our day to be treated with such kindness. Coffee and cake was yummy.

Had the most delicious brie and tomato croissant. Everything looked incredible, I just wish I had room for cake. The cappuccino I ordered was hands down one of the best I've ever had. Will absolutely revisit when I'm next in the area.

Nice little bakery, some proper old school loaves, not just sourdough, lovely English cakes.
Service
Take out
Meal type
Breakfast
Price per person
£1–10
Food: 5
Service: 5
Atmosphere: 4

Placed my order, refused to replace item, then waited 15 minutes and apparently they also ran out of everything in my order and cancelled on me. Lazy staff can't be bothered to provide a decent service to match decent food.

Best Simmons and best customer service! Stacy is always smiling and makes sure the order is as requested. Couldn't ask for a better person to represent Simmons :) The food is always delicious and the donuts are to die for.

Get a snack from here from time to time. Usually get good service but very poor service the other day. Waited a while to be served while the staff were messing around and making silly noises at one another. Not great.

This is a sandwhich / snack place. I am at regular at this place and can say the food is good. The menu can be a little confusing. I didn't give 5 stars because: 1: No WIFI 2. No lunch deals 3. Seating isn't great

Very nice cakes we ordered one for the brother in law's bday, we got to eat it on his birthday but very tasty it was the Oreo cake very nice, decent for the price and loads of cake cannot complain.

Absolutely ! Great service, we had late lunch sandwich and some cake and then some more cake to go. The chocolate cake is to die for! Will definitely be back. Thanks so much! …

Superficially attractive, don't be deceived by the settings / appearance and the smell of the coffee; the shop is not much different to Greggs. Just another low end bakery shop.

Was served by a beautiful young lady of colour who made me the sweetest coffee I ever had,should have asked her ,her name,,,,but great and very clean ,I would recommend …

Really nice place to stop for a sandwich or grab a tasty cake or pastry in Cockfosters. Friendly service and lots of filling choices. Lovely and clean and a nice atmosphere.

The table was extremely dirty and when we asked the young man from the staff he refused to clean stating it is stained with spilled coffee which is an absolute disgrace

Nice bakery but went today and ordered 5 things, they missed one item completely and got another one wrong… not hard to get right and very frustrating

Been coming here since the branch opened, superb bread, excellent cakes and savouries all supported by hard working polite and friendly staff. 10/10.

Lovely place, fresh bread, fresh cakes, this bread bakery is the best. Polite staff I’m just glad there is a place like this my gut agrees too!

Went to collect through the app too good to go, was disappointed by the content of the bag, a lot of breads, was expecting a variety of items.

I've been in here twice and well happy with the service the staff are polite and very friendly and the food is very well made and tasteful.

Nice products, but young employees are making mistakes when they are charging the customers, or your price tags on some products are wrong.

We were going to go to a well known coffee chain but visited Simmons Bakers Ordered and sat down at the table. Recommend the sausage roll

Great bakery serving fresh food! Sandwiches and coffee are really nice. Bit more pricey than Costa/Greggs but worth it for the freshness.

A superb Baker friendly staff, but might have to wait a bit while they make food for for the in house dinners.

Stopped in for breakfast early in the morning, received great service with a smile and the food was spot on!

It’s a lovely place - the selection of cakes & sandwiches, coffee shop, customer service is fantastic!! Xx

the breakfast ciabata was poor hardly any filling literally 1 baken 1 Sausage, it was all bread …

The worst Breakfast… expensive and nothing tasty, I want to mention especially the Croissants……

Good service. Ordered multiseed loaf by phone, collected following morning: fresh and tasty.

We buy the sourdough frequently it sells out early though! My kids love the rainbow cake.

Really good bakery with some great food and bread. We especially love the cinnamon rolls.

Lovely people and their cream buns are great. Service can be a bit slow at peak times

Such a lovely place. Amazing & friendly staff & food is delicious. Really clean too.

perfect staff. Friendly and helpful. Hot croissant with brie and tomato lovely!

Excellent bread cakes etc good service Shut for next 10 days for refurbishment

Wonderful service, fast, and a good range of snacks and meals.

A good bakery chain if a little more expensive than Greggs

Love this place bread ,rolls, are awesome, …

Great selection of bread and cake's

Nice bakers breakfast not to bad