Chronic pain sufferers!! Look no further ***This is a long one but worth the read *** I have tried countless massage places in the city, I've done the memberships, double monthly massages and even gone as far as private home sessions to try and find the person with the perfect touch. I am not exaggerating when I tell you I’ve spent the last 3 years going from place to place ultimately unsatisfied, whether it be the service I was getting or the lack of actual help my massages were delivering. In the end I cancelled the memberships and lost hope, still receiving massages from time to time just to “sort of” relax. My goal has always been to help ease some chronic pain I have, I’ve spent time in physical therapy, Arasti and chiropractor’s for this. It’s something I’ll most likely have for the rest of my life. I do know that massages can help, not only with the pain but also allow my body to relax. I received my first session here as a gift for Valentine’s Day gift, I had never heard of the place and didn’t really have high hopes based off the experience’s I’ve had over the last several years at other places. However I am absolutely blown away by the service I received at spavia, the sweet lady’s in the front were very helpful and attentive. The center is clean, well organized and relaxing from the moment you walk in. In the retreat area I was taken to a personal high tech locker where I could store my belongings and already had a pair of sandals and robe waiting. Now let me talk about this for a second !! When I say sandals and robe, I’m talking HIGHEST quality, the robe was lined with faux fur and had a nice weight to it, the sandals were thick (not those lousy foam ones you get at the salon) and comfortable, they perfectly contoured the soles of my feet. I felt they were sandals I could walk around in all day. After getting dressed in a private dressing room I waited back in the retreat room, the room is cozy with adjustable lighting and soft zen music playing. My therapist Liz came to the room and greeted me by name. Now let’s talk about Liz , my main point in posting this review was to just talk about her, but after my experience I feel there is a lot that needs to be commended here !!! Liz was THE BEST massage therapist I have EVER had, if there’s anyone who’s fit for the job of finding the therapist with the magic touch it’s me and I am here to tell you I found her !!!! You can tell liz has been doing this for years and knows what she is doing. Her room is clean, well organized and cozy. She is communicative and attentive with the areas you are needing the most attention. During my one hour massage she was sure to quietly ask if her pressure was ok and quickly change it if I stated I was in any discomfort. She allowed me to enjoy my massage in silence and truly relax. There were several times where I told her how nice it was to finally have a therapist that seems to truly understand what chronic pain is like and where exactly it needs to be treated. She is extremely knowledgeable as-well. At the end we discussed my problem areas, she explained what could be the underlying issue and how I can’t continue to possibly help it at home in between massage sessions. If you are looking for a therapeutic deep tissue massage THIS is the place to go and LIZ is the person to ask for. I have never, in my time searching for a small cure to chronic pain, left a spa nearly in tears of joy and with chills. This is exactly how I left spavia. For the first time ever I feel my massage TRULY helped my body. I am so happy to have found the place that can finally help me. They offer memberships that work with every type of budget and need. I am so excited to become a spavia member and know my money will be well spent.

DO NOT RECOMMEND! My husband and I were looking forward to a couple's massage and had been looking for deals and times that would work for us for months. We almost never get to do them but we like to do them together because we're talkers and jokers and we have fun together while getting massages. I love spending time with my hubby, the massage is just a bonus. We found a Groupon that was pricey but was the only one that seemed to work for us and gave it a shot. I reserved online the first time and was called by someone polite that they overbooked the room and asked for another day that worked for us. We pushed it back a few weeks and that was perfectly okay--not upset. Then we show up to our appointment yesterday (DATE DAY and excited) and they tell us AFTER we arrive that they have to keep us separate. To be clear, I ONLY chose this place for the couples massage because I found more affordable places for individuals on Groupon with the same reviews I would've preferred. We weren't there for a massage, we wanted to spend time together. So this infuriated me. The fact that they waited until OUR APPOINTMENT to tell us. They knew ahead of time and just didn't have the integrity to make it right and call us. They knew we'd just go with it since we were there already. Then they moved us into the 'couple's room' which is two reclining chairs, zen music, and tea in paper cups. This is already INTO our appointment (our fault for not being there 15 minutes early, rather 10 minutes but none of this was necessary. It just reduces the massage length and doesn't add to the experience.). We didn't get to prepping until 15 minutes into our appointment. I had Rebecca--nice and did a good job but I was way too pissed to relax because I knew they hustled us and I don't believe that was 60 minutes after the prep and 'couple's room', but I failed to check the time it ended so I can't say for sure. The rooms and atmosphere were plain and simple, NOTHING I would've paid this much for, but was not uncomfortable or dirty. We went back into the lobby to leave/tip and the timid cashier said she called her manager who 'did the math' and we still made out with a good deal. Comped us a foot treatment for our 'next appointment. Shall I book it?' HA! It's not on this girl, she just works there and was as polite as can be (as was I but I needed to leave because I was getting angry). No integrity, mediocre experience (but massage was good, so not hitting on that), wouldn't have booked this place if not for this COUPLE'S Groupon, and patronizing us as we're leaving. I hate businesses that behave like this! Thankfully, there are plenty of good ones out there that we'll look forward to in the future.

Update= Yes, Tisha did made things right for me, and as a result I’m trying out the basic membership for a while & changing the rating. I may need to try the mid-tier membership, as the basic is definitely basic compared to what I’m used to getting for $60. I’ll update this after a few more visits to compare. Jan 2023= I signed up for a massage at a first trial rate durinng the last weekend of January, and I unfortunately had a mixed experience. The desk clerk didn’t give me a tour or an idea of what to expect or anything. She simply took me to the lockers and said here’s where you can put your clothes, then you can go in that room (pointing) to wait for your therapist. Since she didn’t explain how to operate the locks, and there were no instructions, I tried my best but did it incorrectly & couldn’t open it again. I had to ask her for help and then she wasn’t sure how to get it open either. So I told her I would just wait until after my massage to give her time to figure it out. The massage went as expected. However, I wondered why I spent the time filling out paperwork beforehand when it was obvious my therapist hadn’t read over it. He asked me several questions that were answered on the paperwork. After my massage, the front desk clerk opened my locker for me, and left. At checkout, she didn’t ask if I had quesions about membership, so I had to ask her about the few questions I had. I told her I would likely sign up that week, and she said great! Then I paid and that was that. Today I called the store to sign up, got the voicemail, and then decided to try to sign up online. That’s when I noticed the prices had increased $10 from last week. I called the store again, and when the representative called back, I asked her about the change. She informed me that it was a new policy effective Feb. 1st, and had I signed up before then, I would still have enjoyed the $59/mo rate for 6-8 months (she wasn’t sure on the timeline, but there was a grandfather clause of sorts). I asked why didn’t anyone tell me that when I was there asking about membership at the end of January, and she said she didn’t know. There wasn’t any sign posted at the front desk about the upcoming price change either. I was ready to sign up today to give it a try for the ambience at the Spavia Alamo Ranch, but now I don’t know if I want to bother with changing massage therapists or not, as now this is more expensive than a private session at my house. What a very disappointing customer service overall.

spavia customer service, GREAT! But I have a warning for purchasing gift cards on the website. On the site, there is a "deal" to pay $100 and get a $125 gift card. This is through a third party (myhownd) but you won't know it until it's too late. I was suspicious when the offer said I would get $125 card for $100 and then it also suggested I would get a 20% savings. Does that mean I get it for $80? Despite my suspecting this was shading marketing, and speaking with a representative at the store, I figured I'd give it a shot. After making the purchase for $100 plus a $3 fee, I got a confirmation email and then a second with my gift card. This one telling me I have to download an app (myhownd) to collect my gift card. Not happy, I download the app (what choice do I have at this point?) and of course have to give every piece of information for them to sell and/or spam me to death. When I finally get the app and account up, the app says I have to turn on my GPS and be at the store (spavia) to open my gift card and redeem it. I continue to get the GPS warning even though my GPS IS on. This is meant to be a Christmas gift for my wife so I drive to the store and try again. Same message and I still can't get my gift card (while standing inside the store). Fortunately, the staff at spavia is great and made everything right. As obvious it is that spavia wants to take care of their customers, I'm very surprised they would partner up with such a shady company such as myhownd. I recommend spavia discontinue partnering with myhownd as it could be a reflection on spavia. More on myhownd - the app doesn't have a cancel account option. So I locate a chat option and chat with a rep. When I tell him I want to cancel my account, he tells me he'll have to "elevate" my concern to the next level of support and I will hear back from them "as soon as possible for assistance." As of this writing, I still haven't been able to cancel my account. To summarize - spavia seems great but if you're buying a gift card, either go to buy in person or make sure the online purchase is from spavia directly. Thank God I didn't have the gift card sent straight to my wife... Sorry for the long rant, but it really ticks me off when a company has to trick people to use their product and then make it as difficult as possible to get out of it. THE END.

I would give 3.5 but I can't. Appt was under the name Dolgikh I got multiple pampering's while I was there. I had booked this as a present from the husband for my birthday. Joseph was a great conversationalist, friendly, great manners, professional etc. 1. Skin Renewing Sugar Glow (Sugar Scrub) --- (Joseph) We combined it with the massage to make transition faster (no time was lost) - I agreed, but I am unsure if combining was a good idea or I should have kept them separate. I thought it would have been more then a rub rub with the scrub/oil but it was nice (especially the stomach area) 2. Essential Signature Massage - Joseph did a Great job for the most part. Besides the problem areas it was more superficial "massage" in the areas of the lower calf and lack of touching of the arms. I told him my problem areas - R Shoulder he did Fantastic!!! Sciatic on both sides did Amazing!!! Inner Thigh (Adductors) GREAT --- Feet he more or less did a smidge of pressure points at the beginning when relaxing you to start, but more or less skimmed over. Even though these were problem areas I wish I would have at least got a fast pass or two down the arms/hands, but he didn't even touch them besides doing the sugar scrub 3. Fijian Warmed - Oil Scalp Treatment - (Joseph) Not worth it! Don't recommend... I more or less got a superficial "rub" 2 inches into my scalp from my face from ear to ear and the rest of my scalp wasn't really touched or oiled. He did start pouring the oil and I could semi feel it dripping but what was "massaged" was literally right next to my face/ears and nothing else. He wiped the oil down my hair and I don't know if that was for a look or what, but I was expecting him to get into the crown of my head etc. with the oil and massage. Waste of money $ 4. Signature Classic Refresh Facial - (Alex) Great conversation, seamless work, loving the smells of the oils, face wash, etc. that she used. The spatula tool she used was not fun, but man does my face look good ;)

Love Love Love...where do I begin showing the love. My sister and I went to Spavia for a sister's day. We didn't know what to expect as this was our 1st visit. The front desk ladies were so helpful, they took us to our lockers and we changed into big, fluffy robes and went to visit and relax in the ladies lounge. We 1st went and had our facials done. Normally I come out of a facial all blotchy and red but not this time. When I walked out my sister freaked out. My face and skin looked so good, in fact, we both think it looked significantly fresher than when I walked in. We were shocked and of course, I was so pleased. Next we went and had our massages. My sis like hard core, use your elbows and everything and work it out. I like a pat, like a very light rub. We couldn't be more opposite. We both walked out after our massages saying "It was the best massage we have ever had" and that is shocking because it's usually one or the other is happy, since we are so different. And the prices, very reasonable and affordable for anyone. I love massages and love the detox they offer but I'm a busy, working mom and I need my dollars to work for me and at Spavia, they do! I can't recommend this place higher and we will be back soon! Thank You Spavia!!!!!

I hadn't heard of them but found a Groupon that was a good deal. I booked my massage online which was quick and easy. Check-in when I arrived was also easy since I completed all the info they emailed me. I like that they ask a lot of questions to personalize the experience. They showed me the women's "locker room" and how to use my locker. Got a towel and sandals then waited in their tranquility room. Zach did a great job communicating to me and even game me some recommendations for my post-workout stretching routine I told him about. They didn't try to sell me on anything when I was about to leave, just gave me the papers with prices and told me to call with any questions. I will definitely be back and I recommend! Update 5/17/21 - I have been here a handful of times now that I have a membership. Tried a couple of the different massage therapists but so far they are all pretty mediocre. I've tried 3 there and so far the only one I like is gone, Zach. Going to continue to try different ones, but they don't have many people working there so I'm worried I may need to cancel my membership and go elsewhere

I'm pretty irritated with this place. I picked a package for my wife's birthday and it's been on the books for 2 weeks. It comes with a massage, facial and hot oil hair treatment. I called and paid for everything, including a tip, and somehow they just forgot to do the hot oil treatment that's part of the package. Then she had to wait 20 minutes for someone to come in to work, who rides a motorcycle, so they couldn't call him first, to see if he could do it. Of course he couldn't. They refunded me, but I don't want a refund, I want what I picked out for my wife to enjoy for her birthday. How can you just forget a service that's a third of the package and then just not do it all together? She very much enjoyed what she got, which I appreciate, but that's not all the services I intended for her to have. We don't live close to here and she's been waiting weeks for this day. She's also been excited about this hot oil hair treatment and asking me all these questions about it just to not have it done. I guess at least I didn't have to pay for it... Thanks.

A friend bought me a giftcard for a massage and I ended up purchasing a membership. I tried a few different massage places to compare membership packages, prices, massage therapists and overall facilities, and this location was reasonably priced for the quality of services you have access to. I tried a few massage therapists and my favorites were Liz and Joseph. Liz was great at checking in with me to make sure I was comfortable. Joseph is also great at adjusting pressure and focusing on whatever my problem area is. I cancelled my membership because I moved to the other side of town, but if I can't find a new place I'll likely restart the membership and make the drive to Spavia once a month. My only gripe is the online scheduling system. I set up my account, but when I made my first appointment there was somehow two different ways to make it online and that created some confusion that involved the front desk calling corporate (it all just seemed really odd). Ever since, I just call to schedule/reschedule appointments and have had no issues that way.

The service techs are great which is why I didn’t give one star. The front desk customer service is subpar. I was blaming them but I realized it was a lack of training and no trust of the owner to allow them to do their job. I love supporting local owners, especially women, but I can not support this business. The owner doesn’t call you back and when I needed to do a refund, I had to purchase my new item, leave the one I wanted to return and hope I didn’t end up paying for both. Sydney gives a relaxing massage and is very personable. Christina is by far the best person giving facials, her knowledge base is remarkable. I wanted to continue to support the techs but I can’t support the business. I gave my 30 days notice and will be taking my business elsewhere. I do wish Sydney and Christina the best!!

I stopped here on the way home from San Antonio and got the package deal with a massage and facial. Both of the services were AMAZING! However, the front desk staff and management could use some help. I was charged over $40 EXTRA and thank goodness I checked my account. I told the staff about the charge being incorrect, and was told they could not do anything to fix it. She had to wait until the manager came In the following day. I expected a phone call the next day from the manager - but nothing. The charges were miraculously fixed but the customer service here is awful. Two days later and there is still no contact from a manager. If you go here… check your bank accounts.

I was overcharged for missing an appointment. I used the first time guest discount, but was charged half of the full price. I called that week to speak to someone about it, they took a message and never responded to me. I called again and no answer, left a voicemail. I get a text a few hours later trying to handle this over text. I asked to speak to a manager and I am told they will leave a note for the receptionist. I don’t know if it was a robot or a real person who texted me, but I am still waiting for a call from a real person who can help me. Update: the “lead manager” texted me the policy. Still haven’t talked to a person.

I have been going to Spavia for 2 years and have always, always enjoyed the experience. I've always felt refreshed and relax until today. Today was the worst experience I've had. It was very clear the technician does not enjoy her job. She showed no compassion, was very rough and rushed through everything. 3 hours later and I am very sore instead of relaxed. Thankfully the ladies at the front desk were very understand and apologized about the bad experience. I will just make sure to never book services with Cristal ever again. Spavia as a service is awesome. If Cristal was my first experience there, I would never return.

I tried Spavia twice. The first was a mediocre experience and the second was worse. I was discouraged from using a robe (I’m assuming to reduce laundry), the tech did not give a choice of lotions as advertised, he draped a cloth over my eyes without asking that damaged my lashes, and disturbed my attempt to relax to make an inappropriate comment about my hair. I was offered water only to find that it is in a paper cup and out of the water cooler in the hallway. I notified Spavia of my experience on their survey but they haven’t cared to reach out. I would not recommend Spavia for a spa experience.

I liked that the suit the experience with you how you prefer it. When filling out the guest form on the iPad, they ask what kind of music you want to listen to (I chose piano and acoustic guitar) and if you want to your specialist to talk to you or not during the service. I noticed that the changing room had amenities you could use like the hair dryer after using the shower which was really thoughtful. The retreat area was very relaxing where you can treat yourself to some water, hot tea, or a warm neck pillow. Julianna and Debra were amazing. I would definitely visit again in the future.

Excellent place to relax and enjoy a beauty day!! This place is clean and just a great relaxing environment. Wonderful customer service from Jennifer and Julianna. The lady at the front desk was a pleasure to talk to too. My daughter got a deep cleanse 60 min facial and I got the Vita-C radiance 60 min facial. At the end of the facial, the ladies talk about your skin and what can you do or use to improve or maintain it. I honestly loved every minute of it. They offer memberships with great deals! Just the whole things was an amazing experience and we will for sure come back!

I had the pleasure of being greeted by the heavenly smiles of the staff while being engulfed in the organic setting of Spavia Day Spa-Alamo Ranch's tantalizing and artistic layout. My Esthetician, examined my skin, developed a detailed treatment plan with my input, and put me in a state of relaxation through the use of touch, fragrance, and sound. Once my session was finished, it was as if I was reincarnated and left in a state of total relaxation waiting for further instruction!! I highly recommend the Spavia Day Spa-Alamo Ranch for your skincare needs.

Poor customer service. They don't answer the phone and expect you to leave a voicemail or email. Then they don't acknowledge that. I had to cancel my Mother's day massage due to waking up with a stomach virus. They still charged me because it was less than 24 hour notice. Manager didn't even get on the phone let her receptionist be the messenger. Apparently they don't care about health and safety protocols and would rather you show up sick. Maybe if I said I had Covid symptoms they would change their mind. Will take my business elsewhere.

I arrived 1 hour early for my appointment thinking it was already 11:00 am! I was so frazzled! Instead of leaving and coming back, Melissa had me sit down with a cup of tea, lavender oil and a neck wrap and just RELAX! It was a wonderful antmosphere. All this before my facial with Lexi! While waiting, I had the pleasure of speaking for a bit with a “godly” woman . (God knows where we need to be). I thoroughly enjoyed my facial !! Thank you SPAVIA! I will be back.

I recently visited Spavia for my birthday and Father's Day gift, and couldn't be more pleased with the experience! The facial and full power massage were both incredible, leaving me feeling relaxed and rejuvenated. The service provided by the staff was top-notch - they were friendly, attentive, and truly made me feel pampered. I highly recommend Spavia to anyone in need of a little self-care or looking to treat a loved one to a special spa day. 5 stars all around!

The service provided was extremely wonderful from the moment we walked in. Ryan was happy to help me and a friend of mine fillout the paperwork and answer any questions we had about the services provided. Our masseuses Sydney and Cynthia led us to our rooms and gave the most relaxing and comforting massages. Spavia is definitely a better pick than massage heights in every aspect. Thank you, everyone from spavia!!!

I just left after getting a maternity massage, and this was the most amazing experience ever. Cynthia was absolutely amazing! She was very adamant about me being comfortable with everything, and she was very good at what she does! The man at the front was very kind, and even offered my husband water and tea while he waited for me to get out. They will definitely have our business again, thank you for everything!

Really enjoy the atmosphere and ambiance of this local day spa. Clean and COVID compliant. The massages are top notch, especially when adding the CBD boost or Hypervolt massage gun to a treatment. They have so many facials to choose from and the guest advisors are warming. I really like the Fiji lotions and the Hemp Pain Cream they use! Their memberships are affordable and doesn’t break the bank!

BEWARE! First trip was very relaxing. I got a coupon for $25 discount for services but when I scheduled a massage and facial, spavia ranch rescheduled two different times. I couldn't reschedule the second time, and didn't want a masseuse that didn't want to be there so tried to cancel my appointment. They charged me 50% and I received no apologies for all the attempted rescheduling.

I absolutely love Spavia. So peaceful, so clean and the staff is extremely friendly. My husband would book me massages here during both my pregnancies. Im being completely honest…by far the best prenatal massages! And I have been to other spas around town and was never satisfied. I even bought one of my pregnant friends a gift card to spavia, that’s how much I love this place.

I had the most amazing classic facial with Christina! Not only was she knowledgeable, I had little to no discomfort with extractions. Professional from the beginning to the end of my service. She knew my concerns with my skin before I even acknowledged them! It’s been 2 weeks and my face still looks amazing! I will definitely be sending my girlfriends and family to see her!

I really, really wanted to like this place. The masseuse was disgusted that I didnt know I needed to wear a mask while face down on the table. I wasnt aware of the policy! This made me feel terrible and I wanted to run out of the store. My facial was very basic, but the esthetician was kind and welcoming. I will not be back, and for the money, I suggest other go elsewhere.

After looking at spas near me, I decided I would give Spavia a shot. I had found a coupon on their site that they were not able to locate when I got into the store. I pulled up the coupon on my phone and they honored it without giving me a hard time. Sabrina and mikayla were amazing and so kind. I am very happy with my service and I will most definitely be going back.

I’m disappointed with customer service in regards to contacting the location. I can’t get any one to Answer the phone so I can get my membership clarified. They have implemented an automated answering system that’s is not customer friendly. It forces you to leave a message and there is no one that returns your call. I’m rethinking my membership!

Front desk Tamar makes you feel like family. Excellent display of customer service. My massage therapist is Sydney. She does a fantastic job of listening to the needs of her clients and accomodate us(clients). Clean sanitized room, fresh and inviting. I leave there relaxed and refreshed every time. I've been a member going on a year

I was a little disappointed that the front staff forgot to give me the paper work. So I wasn't able to personalize my massage. Being the first time there I really had no idea about it. It was my Mothers Day gift. But over than that my services were amazing and everyone was really nice! Very relaxing and the place was very neat.

Sydney is by far the only reason that I come here and give this place the rating that I do. She does an amazing job with her massages and brought me back into a permanent relaxing state of mind. She is very friendly and excellent at what she does. If she was gone I would no longer use Spavia for more reasons than I could list!!

Sydney was able to take care of the knots in my back and was very professional throughout the massag. I highly recommend anyone who wants a massage to get one with Sydney here. I have some medical complications with my back and she is very knowledgeable about treating my condition's back pain. Definitely will go back again.

I absolutely love this spa! Not only did they reschedule my appt when I had to cancel last minute, they also have incredible masseuses. Sofia did an amazing job on my full body massage; she was real specific to get the places she noticed were tight and didn’t just give me a generic massage. I will definitely be returning.

Always enjoy my time there from the moment I enter the establishment. The staff is very courteous and most helpful. My masseuse (Joseph) was very attentive to my body needs and addressed each with the deep tissue massage. Can hardly wait for my next session. Keep up the awesome service you provide your customers!

Excellent service. From the minute I walked in the staff treated me very well. My service provider was excellent. Very professional and friendly. This is definitely not like those chain massage places like Massage Envy or Massage Heights. This is money well spent. Would definitely recommend this establishment.

Laurel was my massage therapist and she was the best I ever had. I have been to many massage places and I can finally say I found my spa home here at Spavia. Laurel highly recommend. She knew where all my knots were and took her time on the main parts of my body. Will be scheduling with her 1-2 times a month.

All the staff was very welcoming, great service and super relaxing. Miss Alex answered all of my questions and helped me start a skin care regime as well since I wasn't sure where to start. If you're looking to try out any of the services you should honestly give it a try, they'll have you feeling new again!

Absolute worst customer service i have ever had , no customer loyalty this place is the opposite of relaxing in fact they just increased my stress and anxiety. lost l loyal customer today I recommend finding any other place do not give them a chance they will stab you in the back if they have a chance

Sydney is an extraordinary masseuse! She goes above and beyond to make you feel welcomed and relaxed! Her room smells great, she offered eucalyptus to help with breathing and wiped clean excess amounts of lotion off my body after the massage! Truly an incredible experience; I highly recommend her! :)

Liz was phenomenal I literally felt after I was done Like I was floating. Also I appreciate That they have the packages I had a massage And a Facial and I appreciate that they don't try to make you a monthly Member and they actually converse with you instead of just trying to take your money.

Love their lounge, it sets off your visit right! I like to come early to shower before (for facials) and start unwinding before my treatment. After a massage, I'd loung again with a cup of tea (no one rushes you out) and shower after. Again, taking my time and just enjoying the experience.

Flexible membership, reasonable price. Nice resting area with complimentary drink and heating pads. Unfortunately, my massage therapist Zach left :( He's knowledgeable, professional, the best sports/deep tissue massage therapist I had in SA area. Can anyone tell me where is he now?!

I had an appointment scheduled 4 days in advance, 3 emails confirming this appointment and once I arrived no appointment was found. They stated I should have been contacted for cancellation, but absolutely no communication was made. Very unapologetic and rude customer service.

Went for a hot stone massage session today. From the check in with the friendly and knowledgeable Jessica to the massage therapist named Michelle, I felt relaxed and like I was VIP! They are very professional, the facility is clean, and I completely enjoyed my experience.

My experience at Spavia was amazing. I was scheduled with Alex who did a fantastic job on my facial. She was super helpful in providing knowledge about products that would enrich my skin and the facial and massage itself was so relaxing! Book with her! I will be back.

Hands down best massage I've had in a long time was at Spavia from Sydney. She asked questions, listened to my answers and gave me an amazing massage. Staff was very friendly and helpful as well! Atmosphere in the dressing and waiting room is also nice!

Best place for massage, this is my first time visiting this place my masseur was JACK, he understood whats my problem was and he then gave me 60 min massage and then after that i feel so stress relieved and my pains gone, thank you guys you are best

Got a massage and facial at Spavia from Sydney (masseuse) and Christina (esthetician) and they are both amazing. Very attentive and friendly, definitely recommend both Sydney and Christina if you want a wonderful and relaxing massage and facial

My overall experience was amazing. I went in needing a lot of neck and back work done for my massage and my masseuse did an exceptional job taking care of all of my knots and stiffness. I will definitely return in the near future.

The service was wonderful and everyone was very kind. I was running late and without me even asking they change my appointment for 20 mins later so I could still get my full service and experience. Would definitely recommend.

I had a spa day here; massage, body wrap, and facial. 10 out of 10! First off, the front desk where the two awesome ladies greet you, are super welcoming and bubbly! I get anxiety walking into places because I feel like I'm

My first time at Spavia was great! I haven’t had a massage in ages and Liz was just amazing! It was nice to see the different amenities available for no extra charge (robes, sandals, shower, heated neck wraps, and more).

My husband and I bought each other gift cards and did a facial and hot stone massage. From the start to end we had a great time. It’s warm and cozy environment made us feel welcomed. It was very clean and professional.

Never disappointed when I come here! Was here for a couples massage the first time, this time came for a facial w/ Mrs. Brandee. She got my life right via my face! Come see your friendly local esthetician at Spavia!

I hadn't had a massage in years, and Sydney did a phenomenal job not only easing my anxiety but also working through years of knots and tension in my shoulders, legs, and back. I would definitely recommend Sydney!

This was my first experience at a spa and it was the best! Staff was friendly, loved the environment and Sydney was so kind and helped explain the tension I've been having in my shoulders. Will be going back soon!

Speechless. My facial with Sydney was an absolute gift. It’s like she somehow knew the stress I was under and managed to melt it all away. I never knew a facial could be so relaxing. Thank you for your kindness!

Great place! The staff is very accommodating to any special needs and they have a very reasonable monthly membership plan where you pay 50-60 bucks and can go in once a month. Highly recommend this place.

Fan was on and gloves worn resulting in my pregnant daughter freezing during the maternity massage. She was also only given a rolled up towel for a pillow and a thin sheet. She will not be going back.

I had a great experience at Spavia Alamo Ranch:) I had a massage done by Sydney & she was great. She made me feel so comfortable, massage was amazing and she was a pleasure to talk to …

Joseph my Massage Therapist does a wonderful job! My deep tissue Massage so good, got the tightness out of my upper back area! This was my 3rd Massage with him and I loved it! TY Joseph.

Spavia is my new favorite place to go when I want to treat myself! I had a facial with Alex, and she did a great job! She was professional and made the experience a fantastic one!

The massage therapists are great! I go once a month and get the 60-minute deep tissue. My body definitely needs the attention, especially after working out 5 days out of the week.

A truly relaxing experience. This place is very clean, well organized and the staff is professional and kind. My massage and facial were excellent. Definitely going back.

I feel 10 years younger!!! Christina has the magic hands. Feel rejuvenated with a much need facial treatment. Great ambiance! Very knowledgeable and extra caring. …

Had a facial treatment today. It was amazing !!! Christina did an awesome job. I would go back to this spa and let Christina do my facial care. Thank you Christina !!

I had a great experience :) It was my first time getting a facial and Alex did an amazing job! She made a great recommendation on what to add to my skincare routine.

Amazing! Very relaxing and very beautiful! The staff is also super nice and very friendly. They also offer memberships for their spa which I thought was pretty cool.

Always a great experience at Spavia! The place is very clean and everyone is so friendly and welcoming. I highly recommend trying it out if you haven’t already!

Sydney was AMAZING!❤️❤️❤️ She was very sweet and very professional! I look forward to coming back for another massage from her in the future!

Very relaxing ambience. Friendly staff. Massage great and facial was excellent. Like a hotel spa but prices better. I am joining as a member!

Mikayla gave me the best facial experience at Spavia and I can't wait to go back next month . Highly recommend the membership too! …

Great service! The spa was clean and the members were friendly and professional! Will be going back to get a therapeutic massage!

Had the most amazing and relaxing experience today at Spavia. Staff was professional and attentive. Can't wait to go back.

Very comfortable atmosphere, nice and zen! Nice people, great massage and facial. Money well spent…so book your apt today

Sydney is the best,she is so awesome and very professional. She has great conversation and always makes me feel relaxed .

Treat yourself at a 5 star Spa that’s right in your neighborhood! Love the products, treatments and staff. Will return!!

Small place, but cozy. Staff was friendly and made me feel welcomed. Definitely a relaxing ambiance. I plan to return.

Did a couple's massage and really enjoyed it. The prices were reasonable and it was very easy to get an appointment

Stephanie was amazing! 110 min signature massage. Relaxed environment, clean, comfortable and professional!

I don’t recommend for maternity massages, Came out in more pain then I went in. Not relaxing at all

I always have a great experience. I had Sydney today and she was just excellent. Thank you.

Sydney gives a great service. Professional and highly skilled. No complaints at all.

Joseph was very professional and did a great job. Overall great experience.

One of the best spa experiences that I have ever had. This place is awesome

Great service. Very polite and respectful staff. I will definately be back.

Loved it everyone was very nice, it was very clean, and very relaxing.

Loved it, Great service and Joseph did a awesome job on my message.

Quality service by Sydney, comfortable setting and clean practices

Tony was professional and so friendly. I would definitely return.

Sydney gives the best massages. If you go here ask for her …

Took my wife here for her birthday and she absolutely loves it

Really enjoyed it, relaxing indeed and staff are wonderful

Amazing service! Every single person was nice and helpful.

Member for over a year. Service and quality are amazing.

Modern yet cozy. Great experience each time I’ve been.

Great service! Will make this a monthly necessity!

Best facial I've ever had, Juliana was amazing.

This is my first time and I love it.