Went there today to purchase a jacket when one of your employees made a severely unfunny joke by reading my name incorrectly. I was very offended and your employee seemed to find that very funny, it is an insult to my culture and religion so just say you hate all Catholics. This is ridiculous.

Horrible experience with customer service for the Online store. FedEx lost my package (with an expensive jacket inside) and I am getting limited responses regarding a refund. Very disappointed and no phone number to offer assistance, only email. Will not be purchasing from here again.

All the employees are there yet no one is helping. They talk to each other without even acknowledging your presence. The only person who acknowledge me was security. No wonder they have security. Employees don't care. Shopped there the first time and never coming back

Your security guard is a racist, he needs to treat everyone equally regardless of the persons colour or nationality!! Otherwise the store staff have good service. We were there shopping at the Southgate yeg location, your selections are good and price if reasonable .

I was extremely disappointed with their policy of not allowing customers wearing backpacks to enter. As someone who frequently carries a backpack for convenience and practicality, I found this rule to be completely unreasonable and unnecessary.

Well I don't wanna agree with the other reviews but it's true. Employees aren't helpful, just really watching customers, the no big bag policy is something else, (which I understand to a certain DEGREE), the employees aren't at the tills to

Worst customer experience ever!!! Tried to exchange an item given by a friend and they wouldn’t let me! I have a gift receipt and item has tags and all, obviously never used. They said the scanner shows a different item than the receipt and

I can see there is no customer experience here in this store. The boots with the price tag on them was $135 but when I checked out they said $170. There was a guy standing there (I think he is the store manager) so I asked him lets go take

Ridiculous. I saw a pair of shoes in the shoe section today. I saw with my own eyes that the price was 140 yuan. When I finished, I went to the front desk to check out and the price was 178? A white man has such a bad service attitude. He

If you enjoy feeling invisible and ignored, Sporting Life at Southgate Mall is the place for you. The customer service here is shockingly terrible – it's like they've mastered the art of being unhelpful. The staff must have taken a course

Great selection of winter items and casual wear. Amazing ski and snowboard selection. Always new sales every week. Nice to walk out with a really warm jacket for under $100. Some of the stuff is a bit expensive, but from my experience you

I have to say how great this store is. Not only do they have great products and brands but what makes this store is the Great Staff. I've come here a few times and I recognize the staff and they remember me. What a refreshing experience.

I have been here a couple times in their first couple weeks open and have had positive experiences each time. I upgraded my ski boots and Ryan was such a great help making sure I got the perfect fit. Every other time in the store, it has

The selection and quality of goods are great but I didn’t like how they treated us during check out. There were clearly eight employees standing around watching us in line and NO ONE even accommodated us. We were waiting in line for ~10

Great brands and products, but terrible customer service. This store has great lines of products and beautiful merchandise. I was expecting more sports equipment based on the name, and found more lifestyle brands than I was expecting

Good selection. Too bad they don’t honour the coupons they tell you about when you make a purchase. In November bought a coat and was told I would get a 30% coupon off in my email for shopping in December. Never received and when I

Great store and exceptional service by Noel. He helped me a numerous amount of times and has gone above and beyond to make sure I have had the best experience at SportingLife. Besides his amazing customer service, he is also very

After it was determined a shoe was not in stock it was suggested I look online for it, I ordered the item in grey and it came in black. I contacted customer service and they told me I had ordered the black shoe but I

Not bad for Edmonton! I've been to the Sporting Life I. Yorkdale mall recently, and this Southgate location doesn't compare. I was hoping that it would be a 2 floor location, but it's just the main floor.

The best place for ski workshop! Chris is the best to help you adjust and repair your ski stuff, whatever it is hard or not, he tried his best to help you out, he is the ski engineer! 5 stars for the place

Very good experience until interaction with the manager. He can definitely learn from his peers some customer services skills. Not sure if you’re for the right management at this location.

Very unprofessional, Andrew; kept following us around the store. Definitely won’t be back. He keeps on disrupting other employees when they try to help costumers. He needs to be fired.

First time customer. The selection and displays are excellent. The staff was very helpful. At this time of summer there were quite a few good deals. We will definitely go back again.

I wanted to give a zero I went today monday 22nd jan, this sales rep was a gentleman hanging around the front of the store right at the security gates at the store around 5:02pm. I

Poor visitor experience. Store was littered with misleading signs. Manager was also very rude about poor signage. Store looked nice that’s why I’m not giving it 1 star.

Came here for grand opening and bought a pair of shoes. Staff were eager to help, and the selection in store was pretty good. Lots of sales this time of year.

Nice store with a decent selection. Got my snowboarding equipment from here. Shoutout to Noel in the winter goods department. Knows his stuff and was able to

This store is AMAZING!! So many great brands like Canada Goose, Mackage & Moose Knuckles. Truly an all in one store for all of Canada’s outdoor adventures.

A jacket I had recently bought went on sale & at a competing store & they refunded me the difference. Great customer service & much appreciated!

Canceled to enter this shop because they asked my wife to leave her backpack. You don't believe us, we won't believe you either.

Nikko and Carlos were super helpful! The store is super clean and the staff are super friendly! Great selection of brands!

White old man his name tag was Andrew he is racist and extremely rude!. Why do they hire people like him? Unbelievable!

What a beautiful store! The quality of the brands plus such helpful staff combine to make a great shopping experience.

I very rarely leave reviews but because Ilan did an amazing job helping us today, I just can’t not leave a review.

A nice store to find good deals and good quality winter accessories like toques and mittens.

Brands and variety were great, but sizes could be better most available were medium.

Just bought ski boots, service was professional and very patient. Specially Ryan.

Adam in the shoe department is very helpful and pleasant. Great service.

Great experience! Awesome staff especially Shawn and Jeannine.