Standard Bank Helderberg

71 reviews

Shop 1, Somerset Mall, Value Ring Road, Somerset West, Cape Town, 7130, South Africa

www.standardbank.co.za

+27860101341

About

Standard Bank Helderberg is a Bank located at Shop 1, Somerset Mall, Value Ring Road, Somerset West, Cape Town, 7130, South Africa. It has received 71 reviews with an average rating of 2.2 stars.

Photos

Hours

Monday9AM-3:30PM
Tuesday9AM-3:30PM
Wednesday8:30-11AM
ThursdayClosed
Friday9AM-3:30PM
Saturday9AM-3:30PM
Sunday9AM-3:30PM

F.A.Q

Frequently Asked Questions

  • The address of Standard Bank Helderberg: Shop 1, Somerset Mall, Value Ring Road, Somerset West, Cape Town, 7130, South Africa

  • Standard Bank Helderberg has 2.2 stars from 71 reviews

  • Bank

  • "Had to stop my debit card due to possible fraud"

    "I am sorry to say but I am banking for many years with Standard Bank"

    "I came into the bank about 11"

    " Worst bank ever"

    "This excellent rating is for a lady by the name of Constance Ntoyi at the Standard Bank HELDERBERG branch"

Reviews

  • Chris Moll

Had to stop my debit card due to possible fraud. Went to the branch to get a new card and to reactivate my online banking link. Was there at 9am the staff made sure a list of people in oder was drawn up and quickly I was with a consultant who handled the whole exercise with skill and compassion, I was very impressed.

  • Vick Smit

I am sorry to say but I am banking for many years with Standard Bank. But this is the ever super beter and best branch from all the branches I ever visits. The service is by far more than excellent. The friendlies people I ever met in the Bank and super service. Thank you very much and keep it that way. …

  • Mike Grantham

I came into the bank about 11.30 this morning to have bank statements stamped. The lady who assisted me requires a refresher course in client service. Not a single smile and an attitude that did not suggest I am happy to serve you. I have been with Standard Bank since 1969 and have a Private Banking

  • Zelda Stander

Worst bank ever. I spent 3hours at the bank. Waited an hour before I got help. The consultant did not know how to help me, he had to phone for help.. After 2 hours of waiting I was told that internet banking for my business account can

  • rudi swart

This excellent rating is for a lady by the name of Constance Ntoyi at the Standard Bank HELDERBERG branch. I must emphasize, this rating is for her service only and not the branch in general, as their rating is not even worthy of one star,

  • Vermeulen Badenhorst

Would have give them 0 if I could. Holding on for 30 minutes with nobody answering from other side and that after the robot told me I am first in the que and will take app. 2 minutes. Also the consultant promised me on Monday that I would

  • Cheyanne Ho

Arrived here at 12:10. Was seated to wait for a banker. It’s now 12:55 and have not been seen too. Will add- out of 11 pods there are 4 bankers at their desks. The bank is not busy at all. This level of service is shocking in a time where

  • BeeJay Mouton

Even 1 star for this Standard Bank branch is too high... was at the Branch Saturday 10.12.22 @11:03 and they refused to help me transfer my funds to a capitec account. What would helping 1more client mean to your business??? Happy clients

  • Lino

Altitude as I come in. I wondered into the bank had a seat waiting for the next teller for information. Abrupt lady at reception said I must sign in. She saw me walk past the counter and never told me that I need to sign in. First time a

  • Nicci Scott

The service is so slow. Staff in bright pink shirts walk aimlessly around while clients are herded to different seating areas. Very upsetting to waste my Saturday morning trying to resolve a problem with my bank card.

  • Jakes Jacobs

Standard Bank main branch of the Helderberg area. Perfectly situated at Somerset Mall on a standalone building with own secure parking lot free of charge. Next to the N2 and R44 for easy access and Strand

  • Winnie Everett

How can we NOT help you? You will wait a very long time to be told what they can't do for you. I was trying to help my 90 year old mother get funds that the bank reinvested for another

  • Lené van der Merwe

I had good service here! Lots of bad reviews complaining about long wait times. You'd think this was home affairs in Cape Town during loadshedding but I had a better experience.

  • Riaan DroneGuy

PATHETIC. Been banking for 20yrs. Can't phonevmy branch, at branch no one avail to change an address. Everyone at helderberg branch is so lethargic and passive... shocking

  • William Engela

Generally standard bank has declined over all areas People manning online telefones cannot speak proper English and have no clue what they are doing

  • Henrico Henegan

Total and absolute waste of time and space this place. Came in for help. Got put on a phone - which I tried 3 times prior to making the

  • Veronica Kotze

Quick professional service from enquiries desk to obtain a ucount card. I was in and out of the branch in 5 minutes.. well done

  • SA Legion

Very sl... O.... W... Service. Oh my word... So slow. Of the universal Banker cubicles, more than half were empty. The e

  • Sinamava Mpantya

The banking industry is definitely known for better technology and effeciently servicing clients.

  • Barry Michael Doyle

My new employer booked an appointment for me to go take fingerprints for a background check.

Similar places

FNB Bank

262 reviews

Pinelands, Cape Town, 7405, South Africa

Standard Bank Bayside

135 reviews

Shop 66, Bayside Mall Cnr Raats Drive, Short St, Table View, Cape Town, 7439, South Africa

Standard Bank Blue Route Mall

108 reviews

Shop G58-62, 30 Tokai Rd, Dreyersdal, Cape Town, 7945, South Africa

Standard Bank Cape Gate

88 reviews

Shop L40, Capegate Shopping Centre, Capegate Blvd, Cape Gate, Cape Town, 7570, South Africa

Standard Bank Tyger Manor

81 reviews

309 Durban Rd, Bo Oakdale, Cape Town, 7530, South Africa

Standard Bank Claremont

80 reviews

Cavendish Square Cnr Warwick Street, Main Rd, Claremont, Cape Town, 7708, South Africa

Standard Bank Claremont

76 reviews

Cavendish Square Cnr Warwick Street, Main Rd, Claremont, Cape Town, 7708, South Africa

Absa | Branch | Durbanville

70 reviews

Durbanville Central, Oxford House, Wellington Rd, Durbanville, Cape Town, 7550, South Africa

FNB Willowbridge

57 reviews

Willowbridge Shopping Centre, Carl Cronje Dr Shop G15 & G16, Bellville Park, Cape Town, 7530, South Africa

Standard Bank Liberty Promenade Mall

57 reviews

Shop 73 - 75, Liberty Promenade Cnr AZ Berman Drive &, Morgenster Rd, Mitchells Plain, Cape Town, 7785, South Africa