Shop 1, Somerset Mall, Value Ring Road, Somerset West, Cape Town, 7130, South Africa
Standard Bank Helderberg is a Bank located at Shop 1, Somerset Mall, Value Ring Road, Somerset West, Cape Town, 7130, South Africa. It has received 71 reviews with an average rating of 2.2 stars.
Monday | 9AM-3:30PM |
---|---|
Tuesday | 9AM-3:30PM |
Wednesday | 8:30-11AM |
Thursday | Closed |
Friday | 9AM-3:30PM |
Saturday | 9AM-3:30PM |
Sunday | 9AM-3:30PM |
The address of Standard Bank Helderberg: Shop 1, Somerset Mall, Value Ring Road, Somerset West, Cape Town, 7130, South Africa
Standard Bank Helderberg has 2.2 stars from 71 reviews
Bank
"Had to stop my debit card due to possible fraud"
"I am sorry to say but I am banking for many years with Standard Bank"
"I came into the bank about 11"
" Worst bank ever"
"This excellent rating is for a lady by the name of Constance Ntoyi at the Standard Bank HELDERBERG branch"
Had to stop my debit card due to possible fraud. Went to the branch to get a new card and to reactivate my online banking link. Was there at 9am the staff made sure a list of people in oder was drawn up and quickly I was with a consultant who handled the whole exercise with skill and compassion, I was very impressed.
I am sorry to say but I am banking for many years with Standard Bank. But this is the ever super beter and best branch from all the branches I ever visits. The service is by far more than excellent. The friendlies people I ever met in the Bank and super service. Thank you very much and keep it that way. …
I came into the bank about 11.30 this morning to have bank statements stamped. The lady who assisted me requires a refresher course in client service. Not a single smile and an attitude that did not suggest I am happy to serve you. I have been with Standard Bank since 1969 and have a Private Banking
Worst bank ever. I spent 3hours at the bank. Waited an hour before I got help. The consultant did not know how to help me, he had to phone for help.. After 2 hours of waiting I was told that internet banking for my business account can
This excellent rating is for a lady by the name of Constance Ntoyi at the Standard Bank HELDERBERG branch. I must emphasize, this rating is for her service only and not the branch in general, as their rating is not even worthy of one star,
Would have give them 0 if I could. Holding on for 30 minutes with nobody answering from other side and that after the robot told me I am first in the que and will take app. 2 minutes. Also the consultant promised me on Monday that I would
Arrived here at 12:10. Was seated to wait for a banker. It’s now 12:55 and have not been seen too. Will add- out of 11 pods there are 4 bankers at their desks. The bank is not busy at all. This level of service is shocking in a time where
Even 1 star for this Standard Bank branch is too high... was at the Branch Saturday 10.12.22 @11:03 and they refused to help me transfer my funds to a capitec account. What would helping 1more client mean to your business??? Happy clients
Altitude as I come in. I wondered into the bank had a seat waiting for the next teller for information. Abrupt lady at reception said I must sign in. She saw me walk past the counter and never told me that I need to sign in. First time a
The service is so slow. Staff in bright pink shirts walk aimlessly around while clients are herded to different seating areas. Very upsetting to waste my Saturday morning trying to resolve a problem with my bank card.
Standard Bank main branch of the Helderberg area. Perfectly situated at Somerset Mall on a standalone building with own secure parking lot free of charge. Next to the N2 and R44 for easy access and Strand
How can we NOT help you? You will wait a very long time to be told what they can't do for you. I was trying to help my 90 year old mother get funds that the bank reinvested for another
I had good service here! Lots of bad reviews complaining about long wait times. You'd think this was home affairs in Cape Town during loadshedding but I had a better experience.
PATHETIC. Been banking for 20yrs. Can't phonevmy branch, at branch no one avail to change an address. Everyone at helderberg branch is so lethargic and passive... shocking
Generally standard bank has declined over all areas People manning online telefones cannot speak proper English and have no clue what they are doing
Total and absolute waste of time and space this place. Came in for help. Got put on a phone - which I tried 3 times prior to making the
Quick professional service from enquiries desk to obtain a ucount card. I was in and out of the branch in 5 minutes.. well done
Very sl... O.... W... Service. Oh my word... So slow. Of the universal Banker cubicles, more than half were empty. The e
The banking industry is definitely known for better technology and effeciently servicing clients.
My new employer booked an appointment for me to go take fingerprints for a background check.
135 reviews
Shop 66, Bayside Mall Cnr Raats Drive, Short St, Table View, Cape Town, 7439, South Africa
108 reviews
Shop G58-62, 30 Tokai Rd, Dreyersdal, Cape Town, 7945, South Africa
88 reviews
Shop L40, Capegate Shopping Centre, Capegate Blvd, Cape Gate, Cape Town, 7570, South Africa
80 reviews
Cavendish Square Cnr Warwick Street, Main Rd, Claremont, Cape Town, 7708, South Africa
76 reviews
Cavendish Square Cnr Warwick Street, Main Rd, Claremont, Cape Town, 7708, South Africa
70 reviews
Durbanville Central, Oxford House, Wellington Rd, Durbanville, Cape Town, 7550, South Africa
57 reviews
Willowbridge Shopping Centre, Carl Cronje Dr Shop G15 & G16, Bellville Park, Cape Town, 7530, South Africa
57 reviews
Shop 73 - 75, Liberty Promenade Cnr AZ Berman Drive &, Morgenster Rd, Mitchells Plain, Cape Town, 7785, South Africa