This is literally the best Starbucks ever! I have dietary restrictions and they are always so helpful with me every morning with my coffee. This morning Gavin helped me in the drive through and he is truly a joy and his customer service is more of a pick me up than the coffee itself. Thank you guys so much!! <3

Worst location. This location's drink tastes terrible, they can't even crush ice properly for frappuccino. The drink is filled with ice CUBES, large enough that I can't even get any drink up the straw. I had to reblend the drink in my own blender. I'm not driving back to this place again. More

Brand new store and I'm so pleased with the friendly staff and the quick service. It's a welcome to the neighborhood. So I originally posted 3 years ago when the store first opened but today to my surprise I found a wonderful message on my cup. The people who work here are so sweet.

No other Starbucks I’ve ever been to had a seating area for employees. We were asked to leave are seats as we were sitting in that area. No signage or anything, just a table that’s designated. I suggest having the whole seating area open and employees can sit anywhere. 1 star. More

This Starbucks location is always wonderful - polite and friendly while ordering and pick up whether at the window or in the store. Drinks are always made perfectly. Today, the man at the window made my day. Thank you for providing great coffee and smiles consistently!

Ensure you keep a lid on your beverage if seated inside, as there is a significant amount of insects flying about, and one will eventually get stuck in the foam of your drink. Otherwise, staff seem friendly and the fare is the usual Starbucks assortment. More

Tried their new guava passion fruit summer drink. The taste was 3/5. But quantity wasn’t definitely worth the price considering the cup was filled with more than 50% with ice. Would recommend it but definitely asking server to add less or no ice .

It seems to be a recurring theme in the comments about the rude supervisor Tatiana, she is an absolute nightmare and horrible for business. She yelled at the workers and looked through the drive through and started yelling at me as well for

This is my go to Starbucks usually. Today I was greeted by a woman named Gaby. I have a small sedan/sport style car and pulled up to the window. After I payed with no issue - she rudely told me that due to safety issues, I am parked too far

I have come to this Starbucks multiple times and I usually order a caramel macchiato and I always thought it tasted off and not like how every other place does… I figured out they do not put on caramel drizzle to make it not a vanilla latte

I placed an order online and called in just as I placed my order to confirm about a modification I wanted to have done in my order and I was told that it will be done . I got my order and unfortunately was not happy with it at all as it was

I came here to do my homework and grab a drink. Once I received my peach green tea lemonade, there was little flies floating inside the drink. After I noticed the flies I started to realize a SWARM of them around my laptop. If the flies are

My partner and I have ordered dozens of drinks from this location for a year through uber eats and without fail, every single time, the drink order is made wrong. Missing key ingredients, completely flavorless, and a complete waste of time.

I've gone to this location 3 times, they have messed up my order every time. They have either forgotten the modifications I've asked for or have made terribly tasting drinks. I got a triple mocha frap and it tasted like it was watered down

Not sure if they are severely understaffed here but I’ve had several terrible experiences where mobile orders have taken over 20 minutes. Today I was turned away because they were doing drive thru only despite it being several hours before

I have been a customer of this location for quite some time as I live in the vicinity. I went through the drive thru recently and ordered a drink for myself and a vanilla bean frap for my daughter. What I witnessed while watching her drink

I’ve consistently ordered from this place for more than a year now and the experience has always been good but today after they gave me my order, I told the woman at the drive thru that it was wrong and instead of offering to change it she

Great location, fast service with friendly and welcoming staff! I live around the neighbourhood so I'm here every week. It's very clean and spacious, lots of natural lighting, with a good variety of tables and electric outlets (a must for

I had the most pleasant experience today at this branch. The barista who assisted me was very helpful and patient. I had a challenge loading my gift card on the app. She took the time to help me and explained to me more features about the

I just have your opportunity to speak with one of the kindest most friendly baristas I’ve ever met. His name is Ryan, and he informed me that he is a new manager at this location. His demeanour was authentic and positive. I’m grateful for

The black cashier don’t know customer service! She doesn’t pay attention and always interrupts you ask you to wait/hold while outlining your order. Ending: getting the order wrong! Poor customer service. Management please do better! When

Usually this location always gets my order right, quickly and they are super friendly. Today unfortunately was not one of those days. I always order through mobile and this morning I thought I'd redeem my stars and get a fun drink for my

We are Starbucks lovers and have our usual store that we hit up daily before work. This location is the one in our neighbourhood and on occasion (mainly weekends) we will stop in and grab our usual brew, however, almost every time we’ve

Usually we used drive thru but the dine-in experience we had this afternoon was not good. Very noisy, lots of fruit flies, table and floor were not clean. Drinks were fine but we had to leave early due to the things mentioned above. More

This is usually my regular Starbucks. I get the same order almost every time. At 2 PM, July 11th 2021, A MALE worker there told me he isnt allowed to do my regular order I get there all the time.( venti iced matcha latte in a trente cup

Today I walked to Starbucks with my toddler and 4 month old baby and was greeted by friendly staff. When my toddler grabbed my drink from my hand and it spilled on the floor the staff were wonderful. They made me a new drink right away

Went into this location for a birthday drink, and I wanted to redeem it a couple days early, and I couldn't(policy says on DOB, which is understandable and not the issue).. I ordered my drink with oat milk, and received it with almond

I had an horrible experience with this location and with the supervisor Tetiana. I had a bag of Starbucks coffee beans which I purchased from Costco and she refused to grind it for me. I have been buying beans from Costco and I always

This is the first Starbucks location I've ever had a negative experience at, so I was very surprised. I live close to this location, but will likely not go here again because of the lack of cleanliness and poor service.

I had a friendly and pleasant encounter with a girl named Mabel! She really knows how to interact with customers. Would definitely come back for such great customer service! My chai tea latte was spot on ,too! More

Extremely nice workers and rlly chill place to study or do work. Mabel is one of the workers here and she is rlly kind and makes the experience a lot less nerve wracking or boring. she's so sweet go Mabel!

i recently moved to this area and have been to this Starbucks a few times. let me just say that the staff are incredibly friendly and my orders are always made right! will keep coming back for sure! More

Super Friendly Environment, Always Clean! Barista’s remember the regulars and take the time to make your order the best they can. I’ve never had a wrong order at Heritage Valley Starbucks. More

Got a dragon drink 2mins ago and didn’t taste like any other dragon drink I’ve had, barista put a lot of coconut milk so it taste like milk never going back to this Starbucks again More

Mabela is my favourite barista!! She’s super warm, kind and always goes above and beyond. She remembers my regular order and ensures a perfect turnout of it! She’s a gem!! More

Olivia, the AMAZING barista:) She made my drink it was Fantastic!! Olivia gives a warm presence and is very kind. I will definitely be coming back to this location again. More

Here they make sure your drink has optimal taste and of high quality. One of the best Starbucks in SW Edmonton location. Just love my perfect cup of Chai latte everytime..❤️☕

Great place. We went there with the kids to stay and wait for my husband. The place was not crowded and it’s clean. Staffs are friendly. So happy to live nearby. More

Fresh brewed coffee wasn’t hot and got that after 15 mins wait. Worst Starbucks coffee I’ve ever had. You guys better get your things in order. All the best!! More

Terrible service!! Every time I go here, Gabi shouted all the time at me. Sometimes you can get it at once when you are talking to other people wearing in

The barista named Mabel is very cooperative and welcoming. She gives a warm presence and is very kind. She's the best!! Will always go to her for drinks.

Very slow!!! Waited for more than 15 minutes just for one drink! They should hire more employees for the Saturday and Sunday More

Great seating, staff was lovely - I rarely leave reviews but I really think this location is great with customer experience. More

Amazing service, fantastic drinks and food, and the interior design is nice and cozy!! If I could give 10 stars I would …

I go to this Starbucks almost everyday before work and I’ve NEVER been so happy being served by your lovely employees!

Walked in to order my drink , asked a question to this old lady and I felt like she didn’t even want to serve me .

Come on Starbucks. This has been happening a lot. And this is twice this week. It's a $6 sandwich. Do better.

I come here fairly often and the service is always amazing.
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5/5. Brynlee is a very friendly outgoing individual and made mine and my girlfriends

Brand new location. A few quirks and some obviously new staff, but so far so good!