It is rare that I leave comments, however, I would like to highlight the excellence of the new manager, Karim. His sense of customer service, helpfulness and sympathy are remarkable. He quickly resolved an unfortunate situation caused by the previous manager's lack of professionalism. Sincere congratulations on its effectiveness!

I was never informed that they did not take the cash that I was obliged to insure. I was never informed either that I had to sign with my phone I did not have my phone I had to return home on look I had to he should have a printer to accommodate the customer imagine someone without a phone I was very disappointed

Safe and clean, be very weary of random monthly increase on a regular basis practically every month we started out with a unit that cost us $130, increases every single month, and after a few years the state the same storage unit, advertised on their site at 150 today, cost us $230 a month.

The gentleman who served us was very polite and tried his best to help us. Different from other business in the field, who could not take a reservation, he figured out a way to have us as client and give us a very good deal. So fa, we are very happy.

Hello, I absolutely recommend Storage Mart, Ghislain at the counter was very helpful at arrival, place is clean , I went in and out at least 10 times and always easy to access elevator always available, also the rest of staff was always nice .

My girlfriend rented a unit over there before her move in another province. If I could , I’d give them many minus stars. Worst service I’ve ever gotten in my life. They will raise the prices without telling you and will tell you it’s in the

The storage locker was fine, but it is the customer service that makes this service something I would never recommend to friends. I informed the company of my expected move out date upon renting and again upon check out. However, a charge

Called at the beginning of the month. Was told by manager Nathalie at the time that there is no need to put a hold on a 5'x10' unit as they're always available. They also offer a free month promotion. Called back today, 2 weeks later, and

The worst Storage unit company possible. I've been there 3 months and I've been over charged the second and third. It took multiple calls and visits to fix it and now again another over charge I have to deal with. I rent a drive in unit

Reservation of a box made online. I had to come on site to take possession of the box and sign the rental contract. I came twice at dinner time working downtown. Impossible to see anyone even though the website announces the offices are

Lets talk about the worst customer service EVER!!!, First off my boyfriend has been a client of Storage mart for about 3 years he has a collectors car and wants to keep it in a fenced off secured perimeter, and in the winter in a closed

Good customer service, but every time I want to go pay there's never anyone, the sign is back in 5 minutes, I'm tired of seeing it. Returning in an hour or 2 would be more realistic. At the price where it's expensive to have a location

Unfortunately I have to modify my opinion I want to warn you if you have to trust this place to keep your personal property it is the place most at risk to leave your things we are going to book Monday to go and bring our furniture on

They are very unfair with their clients. They raise the rent every 6 months to a loyal client. I have called and complained about this and the lady that answered very rudely tried to explain how inflation works to me. I told her I

I gave 5 stars but frankly I'm starting to ask myself questions today I had to sort my things with a flashlight the light was cut in part of the building I went to the office to see if there had someone on duty no one answered

Reception is disappointing. Came to the storage during working hours and there was a note on the door saying it closed early, not the first time this happened. Other than that it’s a good place to store your goods .

I have just opened an account with Storagemart and sincerely excellent service from Karim, nothing to complain about, very warm, I highly recommend and I already feel safe at Storagemart

Lots of improvement needed. 1- that old guy is always hanging out there. Eats and shaves there. 2-Not climate controlled. Always super hot and I'm guessing cold during winter.

We had several warehouses to choose from and we chose StoreMart for its excellent service. Thank you Julie for your welcome and the time you took to explain everything to us.

Place is not safe. Two times I found my lock stolen. No cameras on the place. Very hot and humid on the halls. The elevator is not working well. Very disappointed. …

I used StorageMart to store stuff from my home while I was getting work done in the garage. The hours and access to my unit was perfect and the staff was always helpful.

They keep raising the rent every year 10 to 15 dollars...my unit costs more than what is advertised at this moment on their website. Will have to find another place.

5 min.to open an account. Very professional approach from the customer service rep. Thanks to Ghislain. Easy access. Clean storage place. Strongly recommend.

- Nothing very special, regular service and I was comfortable - First month free something very lovely :) - Sure, I will advise my friends to your company

I am a very satisfied costumer i have been here for about two years and will be a loyal client of storagemart .excellent service

Dirty, elevators barely work and are not maintained well. Storage area is a joke for the price. Not for me. I'll go to another.

The staff was very nice and friendly thank-you Mytuan and Ghislain. Excellent rates easy access.

Great location! Site manager very nice and accommodating. very clean site and well maintained.

Very helpful manager, very clean facilities and storage unit, unit bigger than I expected

I thank Mr. Karim for his precious time and for helping me find the warehouse I needed.

Recently rented storage with them. Facility looks nice. Ghislain was very helpful

Gislain was very helpful, he provided a great service. Thank you

Excellent customer service, Megan was really helpful.

Very good explanations, very good reception service

Professional attitude and management skills.

Very good information. Place is very clean.

Thank you Christian Perfect service Merci

Mathieu is very helpfull great experiance

Super service mathieux tres simpathique

clean. very accessible with amenities.

Good place great service and price

Clean and safe place for storage.

Friendly staff & knowledgeable!!

Great service totally satisfied.

perfect service.friendly

Great service, very fast

Service excellent !

Good service …

Excellent service

Wow