Subaru Somerset West

152 reviews

Western Cape, Gants Centre, 27 Gerber Blvd, Gants Plaza, Gants, 7140, South Africa

www.subarusomersetwest.co.za

+27218538618

About

Subaru Somerset West is a Motor vehicle dealer located at Western Cape, Gants Centre, 27 Gerber Blvd, Gants Plaza, Gants, 7140, South Africa. It has received 152 reviews with an average rating of 4.6 stars.

Photos

Hours

Monday7:45AM-5:30PM
Tuesday7:45AM-5PM
Wednesday9AM-1PM
ThursdayClosed
Friday7:45AM-5:30PM
Saturday7:45AM-5:30PM
Sunday7:45AM-5:30PM

F.A.Q

Frequently Asked Questions

  • The address of Subaru Somerset West: Western Cape, Gants Centre, 27 Gerber Blvd, Gants Plaza, Gants, 7140, South Africa

  • Subaru Somerset West has 4.6 stars from 152 reviews

  • Motor vehicle dealer

  • "Outstanding service every time"

    "3 Years after my first review and today i took delivery of my new Forester"

    "Suzie Heese, the lady who took charge on 5 December 2019 when I booked my car in was rude, unwilling to help, rolled her eyes and sighed"

    "If you have a Subaru, you would be wise to only take it to Subaru Somerset West"

    "From day one when we bought our Forester in 2006 , we have always had excellent service"

Reviews

  • David Olivier

Outstanding service every time. This facility has a repair shop and dealership. I always take my Forester to Subaru Somerset West. Even the major service and pretty major repairs I've had done were finished on the same day. And when they give you a time that the car will be ready by, they call you not a minute later. Communication is excellent, quality of work is excellent, and they always go the extra mile. I recently bought a previously owned Forester and the entire experience was a pleasure. The car is in outstanding condition, even though it is a 2010 model. Big thanks to Anthony for the utmost professionalism. If you have a Subaru or want one, there's no better place to go.

  • Legends Auto Cape Town

3 Years after my first review and today i took delivery of my new Forester. I am a motor dealer and have been one for 21 years. Yes we can still get excited about buying a car. I love this brand and the team at Subaru Somerset West is the best. This, should definitely be you first stop, if you in the market to buy. I think the combined time of the sales force and management, continuesly being with the brand is way over 70 years. This type of expertise you don't find. Thank you Subaru Somerset West! You will definitely see me again. Do business with them regularly. In my opinion the best Subaru dealership in Cape Town. Knowledgable staff, always friendly and happy to assist.

  • Malan Lombard

Suzie Heese, the lady who took charge on 5 December 2019 when I booked my car in was rude, unwilling to help, rolled her eyes and sighed. She wanted us to accept that Subaru can only attend to my car in January 2020. This is unacceptable due to the fact that the car is under warrantee and I traveled less than 4000km with it. We understood that their book is full. We merely want them to investigate what the problem with the clutch could be. We were called petty and unreasonable because we wanted proof of our booking date...this is our first bad experience with Subaru unfortunately Suzie was there

  • Marquin Alexander

If you have a Subaru, you would be wise to only take it to Subaru Somerset West. Having used other Subaru dealers before that left me unhappy, I am finally content with finding the best Subaru dealer, Somerset west. Albeit a bit far from any other dealer, I know that my vehicle is in the best hands. They are just that good. Privately owned with an incredibly experienced workshop. I also love their collection service at a small fee. Thank you!!!

  • Duncan Hardie

From day one when we bought our Forester in 2006 , we have always had excellent service. We always get a reminder when it's due for service. There is always a follow up after a service and they always make a courtesy car available. We live in Hermanus, so they make sure we have transport available. Thank you Subaru for the way you conduct your business. Prospective buyers are welcome to contact me

  • David Johnson

I have taken my Subaru Forester to 3 different subaru dealerships around cape town for a service and Somerset West is hands down the best service you'll get. You get to speak to the mechanic who spends time explaining what the best options are for repairs. The cost of parts and labour are very well priced ... Far better than the rest of Cape Town plus you get better service.

  • kemsley dickinson

We visited several dealers today to purchase a car. Settled on an a Volvo XC60 in the end. The sales representative was so atrocious, and everything from the ‘welcome’ to where we turned our backs and walked was poor. Our worst customer service experience in automotive ever. Our profession: automotive customer service training and evaluation. Go to Volvo 5 Stars.

  • Conrad Ohlsson

Very bad service from this branch. Parts department goes on lunch and never returns phone calls. I drive a Subaru and I needed a part to fix my car.Took my number and vin numbers of my car and never return my calls .Very disappointed and will never ever call or do business with this branch in strand. It's terrible.No star deservesa star.

  • Navsigda

An absolutely pleasant experience walking into Subaru's dealership. I was met by Dene, test drove a vehicle after discussing it in great detail, and left all the more smarter on what they have to offer, business card & brochure in hand. Much less of a corporate/sterile environment and more the pleasant experience of talking to humans.

  • Peter Scott

Thank you for the service I received for an intermittent electronic parking brake warning. Anthea, Mogomat and , in particular, Jacques all went an extra mile to address the problem. It was a delight to be able to discuss the issue in person with Jacques, the technician assigned to the project and to have him test the vehicle with me.

  • Zaid Omer

When you purchase a Subaru, you also join the Subaru family. Subaru Somerset West staff extend this relationship with their customers by looking after owner vehicles that will keep you coming back again for servicing or upgrading your vehicle. They recently had the new Levorg which is likely to be Subaru's next top selling vehicle.

  • Chris Bleeker

Sales manager was very helpful when trying to buy a car while I was still in the UK. Then all of a sudden just stopped replying to emails. Followed up two more times with no reply. Ended up buying a Forester from Subaru Bryanston. Much better experience. Edit: Please do send those emails as I still haven’t received anything.

  • Sunette Wessels

The people at Subaru Somerset West are so frendly and helpful. O had a problem with my car this afternoon and Mark sorted it out immediatly. Thanks to all the personal there-- you are tops. My life changed a lot and 2014 was the last time I was there. They made me feel as thow I was still a long standing customer

  • Prince Ireton Johnson

An Amazing experience everytime, great workmanship and feels like a family to me, I bought my Subaru in 2017, went there for all its services, and the car has not put a foot wrong, Dean was the Salesman, a person you can really trust.. I call the All Family, thank you guys …

  • Michael van Konynenburg

Fantastic service from Dene on 31 July 2019. Made us feel very welcome and had the test vehicle ready and waiting. He even gave my son a cap as it was his birthday. Impreza is a great vehicle. Now if I can just persuade my wife to part with her Toyota...

  • Steven Cohen

Absolutely outstanding customer service and Anthony is brilliant. Subaru Somerset West is very organised, they call you back and explain how to look after your car. It made the process of buying a new car both fun and exciting. Despite

  • Rich Goncalves

I recently bought a pre-owned Forester from Subaru Somerset West and have been really impressed with the aftersales assistance. Anthony and the rest of the team communicate well and they really went the extra mile.

  • Niamatullah Edwards

This is by far the best branch of Subaru, they offer awesome customer service and mechanical servicing of older model Subaru's. When I serviced my vehicle with them I always got a courtesy car as well.

  • Wouter Staats

Best service i have ever had. The whole team is amazing. I will definitely buy another Subaru from them in the future. Anthony is your guy if you want to buy a Subaru. Thank you Subaru Somerset West

  • Jaco Nieman

When passion and experience is combined everything else fall in place and you end up with the team at Somerset West Subaru. Thanks for the great service to Anthony and the rest of the team.

  • William Izzard

Really must commend Subaru Somerset West for a great car buying experience. Thank you to Dene and the team for their genuine friendliness, helpfulness and professionalism. Very satisfied.

  • Kosie Smit

Bought a used 2007 Forester from them with relative high milage but it was as good as new and received it with a full tank of fuel ! Still going strong after more than a year.

  • Tracy Meyer-Wilson

Subaru service is top class. The staff are friendly and helpful and even better - the comms between branches is spot on! Thank you for all the assistance we have received!

  • Michael Greyling

Best Subaru dealership in SA! Exemplary service and aftercare. No hesitation in recommending this dealership. Once a client you will remain a regular customer.

  • Ralph Wilfried Potschkat

Just had my second Outback delivered. Everything was fine, superb and very friendly service Special thanks to Dene and the team for making this a breeze

  • Saint Russ

Best service team in the country. They are very pleasant to work with and super friendly. Take care of everything. We just waiting on that EV now.

  • Charl J van der Merwe

This operation is run like a family business, with each person invested in their rask. It is a pleasure to work with such committed people.

  • Keith Browne

Got wonderful service after calling in on Sunday 31 December. Techie came out to the workshop and quickly got me on the road again.

  • Cobus Derrenberg

BRILLIANT visit, BRILLIANT service.. Awesome test drives... BRILLIANT vehicles ! You have to visit Subaru Somerset ⭐⭐⭐⭐⭐ …

  • Regina Rogotzki

Best place to get a Subaru. Doesn't matter if new or used. Always top quality and very competent people. Here Subaru is family.

  • Dominique Rowberry

I got no service from Subaru because they we’re on a tea break. I went down the road to Autoworks who immediately helped us.

  • Sheraine Van Wyk

Didn't know a place of such high quality service existed in SA. Long may it last. Will be sure never to be without a Subaru

  • Andrew van Lingen

Was helped quickly and efficiently. They were also very friendly, I intend on going back once I've looked at all options.

  • John Michael

Awesome service and the staff are very very knowledgeable! Always provide good quality advice and always willing to help!

  • Ken Meiring

Great service, very friendly and helpful staff. Was given a brand new car as a loan car for the day! Great experience!

  • James Ledz

Great service and communication. Definitely recommended, I drove 40km to them so not to have to use another agent.

  • Leana Sutherland

I am a happy Subaru client. Don't think I'll consider another brand vechile. Friendly and very helpful staff.

  • Cecil Stockigt

Nice people all-round, professional, and know their Subaru's. The only place to buy and service your Subaru.

  • matthew wright

Professional, responsive, affordable. Outstanding in every aspect. Will never take my subie anywhere else.

  • Johann Retief

Fantastic Service and Friendly staff, always smiling and very helpful. Not afraid to share information.

  • Sion Christopher

Excellent service and no hidden costs. There's a reason that Subaru owners are so loyal to the brand!

  • JP du Plessis

Always good service, efficient and knowledgeable. The only Subaru dealer I use for parts & service.

  • Johann Mocke

Great service. The staff are very friendly and passionate about their vehicles. So, I bought one :D

  • Johan Hickman

Heel moontlik die beste Subaru handelaar in Suid Afrika. They really walk the extra mile for you.

  • Tiaan Hoeben

They have excellent experience and knowledge. Friendly to work with and goes the extra mile.

  • Chris Bussey

All staff were super friendly, Comfortable place to wait and vehicle serviced perfectly.

  • Pierre Fourie

As always very efficient and professional. Best Subaru agent I've ever dealed with.

  • Marcin Kowalski

Great dealership. Fantastic service of my Forrester - pickup and drop off from CPT.

  • Ian Milne

Were phoned to say that the car was ready and then had to wait more than an hour!

  • Lynne Addison

Definitely recommended. All round excellent service. Friendly and always helpful.

  • Johan Wayne “JoShie” Shields

Clean workshop, friendly staff and all round great place to service your Subaru

  • Regardt Kenny

Great service from this branch! I'll drive from far to take my car here

  • Jannie Scholtz

Best service for buying a Subaru in South Africa. What a great team!

  • Guilherme Fernandes

Great service from a very helpful technician. Thank you very much.

  • Roshan Fillies

Very professional and impressive service. Highly recommend.

  • Cosi Romanis

Very helpful on the floor and in general a good experience.

  • Craig Cloette

Always a pleasure at Subaru, friendly staff excellent cars

  • Anthia Desiree Adams

Confidence in Motion 5 ⭐ the best AWD vehicle of all time

  • Bettina Genthe

Always friendly and efficient service from all the staff

  • Desire Isaacs

The best branch in Cape town, clean, good after service.

  • Werner Terblanche

Friendly service by knowledgeable and passionate staff!

  • Grant Ross

Subarus Top Dealer in Capetown. Best Customer Service

  • Nick Costandius

Great service, car delivered beautifully clean.

  • Danie Morkel

Professional service that goes the extra mile

  • Brandon La Grange

Dont have many things for sale for your car

  • Clyde fbi

Much better than Subaru Cape Town services

  • Les Copping

Best dealer service in western province.

  • Avinash Rajkumar

Efficient. Friendly great communication!

  • James Grant

One of 2 Subaru dealerships in Cape Town

  • Hannes Drotsky

Friendly staff and good client service.

  • Erik Gustaaf Zeelie

Great service. Attention to detail.

  • W Burger

Excellent service. Brilliant staff.

  • Francois

Friendly and very informative staff

  • Nico le Roux

The best Subaru experience by far!

  • Steff Wes

Great service and quality advice.

  • Koos Moller

Good professional Subaru service

  • Lourens De Jongh

Friendly and honest to a fault.

  • Pieter Smuts

Knowledgeable, quality, service

  • Er Scrap

Buzy but helpfull and friendly

  • Christo Wepener

Nice and neat. Helpful staff.

  • Dwain Esterhuizen

Knowledgeable and curtious.

  • Tony Ventouris

Great People to work with.

  • Aren Comley

Great service great staff

  • Gabriel Toerien

Excellent service again!

  • Etienne Leroux

Good service and fast.

  • Christof Linde

Best Subaru dealership

  • Michael Montgomery

Need auto electrician.

  • anthony ricketts

World's Best Service

  • Benny nutec Wendys

Wendy house for sale

  • Pieter Swart

Service excellence

  • Reagan Marchant

Excellent service

  • Bruce Flyinghorse

Good for Subaru's

  • Ivahn van Niekerk

Great service!

  • Anwar Shaik

Very helpful.

  • Trevor Van Eyssen

Great service

  • Marlize Burger

Great team!!

  • Christo Visser

Great people

  • Judi Fourie

Fantastic!

  • Brandon Mcpherson

It's okay

  • John Wilson

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