Western Cape, Gants Centre, 27 Gerber Blvd, Gants Plaza, Gants, 7140, South Africa
Subaru Somerset West is a Motor vehicle dealer located at Western Cape, Gants Centre, 27 Gerber Blvd, Gants Plaza, Gants, 7140, South Africa. It has received 152 reviews with an average rating of 4.6 stars.
Monday | 7:45AM-5:30PM |
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Tuesday | 7:45AM-5PM |
Wednesday | 9AM-1PM |
Thursday | Closed |
Friday | 7:45AM-5:30PM |
Saturday | 7:45AM-5:30PM |
Sunday | 7:45AM-5:30PM |
The address of Subaru Somerset West: Western Cape, Gants Centre, 27 Gerber Blvd, Gants Plaza, Gants, 7140, South Africa
Subaru Somerset West has 4.6 stars from 152 reviews
Motor vehicle dealer
"Outstanding service every time"
"3 Years after my first review and today i took delivery of my new Forester"
"Suzie Heese, the lady who took charge on 5 December 2019 when I booked my car in was rude, unwilling to help, rolled her eyes and sighed"
"If you have a Subaru, you would be wise to only take it to Subaru Somerset West"
"From day one when we bought our Forester in 2006 , we have always had excellent service"
Outstanding service every time. This facility has a repair shop and dealership. I always take my Forester to Subaru Somerset West. Even the major service and pretty major repairs I've had done were finished on the same day. And when they give you a time that the car will be ready by, they call you not a minute later. Communication is excellent, quality of work is excellent, and they always go the extra mile. I recently bought a previously owned Forester and the entire experience was a pleasure. The car is in outstanding condition, even though it is a 2010 model. Big thanks to Anthony for the utmost professionalism. If you have a Subaru or want one, there's no better place to go.
3 Years after my first review and today i took delivery of my new Forester. I am a motor dealer and have been one for 21 years. Yes we can still get excited about buying a car. I love this brand and the team at Subaru Somerset West is the best. This, should definitely be you first stop, if you in the market to buy. I think the combined time of the sales force and management, continuesly being with the brand is way over 70 years. This type of expertise you don't find. Thank you Subaru Somerset West! You will definitely see me again. Do business with them regularly. In my opinion the best Subaru dealership in Cape Town. Knowledgable staff, always friendly and happy to assist.
Suzie Heese, the lady who took charge on 5 December 2019 when I booked my car in was rude, unwilling to help, rolled her eyes and sighed. She wanted us to accept that Subaru can only attend to my car in January 2020. This is unacceptable due to the fact that the car is under warrantee and I traveled less than 4000km with it. We understood that their book is full. We merely want them to investigate what the problem with the clutch could be. We were called petty and unreasonable because we wanted proof of our booking date...this is our first bad experience with Subaru unfortunately Suzie was there
If you have a Subaru, you would be wise to only take it to Subaru Somerset West. Having used other Subaru dealers before that left me unhappy, I am finally content with finding the best Subaru dealer, Somerset west. Albeit a bit far from any other dealer, I know that my vehicle is in the best hands. They are just that good. Privately owned with an incredibly experienced workshop. I also love their collection service at a small fee. Thank you!!!
From day one when we bought our Forester in 2006 , we have always had excellent service. We always get a reminder when it's due for service. There is always a follow up after a service and they always make a courtesy car available. We live in Hermanus, so they make sure we have transport available. Thank you Subaru for the way you conduct your business. Prospective buyers are welcome to contact me
I have taken my Subaru Forester to 3 different subaru dealerships around cape town for a service and Somerset West is hands down the best service you'll get. You get to speak to the mechanic who spends time explaining what the best options are for repairs. The cost of parts and labour are very well priced ... Far better than the rest of Cape Town plus you get better service.
We visited several dealers today to purchase a car. Settled on an a Volvo XC60 in the end. The sales representative was so atrocious, and everything from the ‘welcome’ to where we turned our backs and walked was poor. Our worst customer service experience in automotive ever. Our profession: automotive customer service training and evaluation. Go to Volvo 5 Stars.
Very bad service from this branch. Parts department goes on lunch and never returns phone calls. I drive a Subaru and I needed a part to fix my car.Took my number and vin numbers of my car and never return my calls .Very disappointed and will never ever call or do business with this branch in strand. It's terrible.No star deservesa star.
An absolutely pleasant experience walking into Subaru's dealership. I was met by Dene, test drove a vehicle after discussing it in great detail, and left all the more smarter on what they have to offer, business card & brochure in hand. Much less of a corporate/sterile environment and more the pleasant experience of talking to humans.
Thank you for the service I received for an intermittent electronic parking brake warning. Anthea, Mogomat and , in particular, Jacques all went an extra mile to address the problem. It was a delight to be able to discuss the issue in person with Jacques, the technician assigned to the project and to have him test the vehicle with me.
When you purchase a Subaru, you also join the Subaru family. Subaru Somerset West staff extend this relationship with their customers by looking after owner vehicles that will keep you coming back again for servicing or upgrading your vehicle. They recently had the new Levorg which is likely to be Subaru's next top selling vehicle.
Sales manager was very helpful when trying to buy a car while I was still in the UK. Then all of a sudden just stopped replying to emails. Followed up two more times with no reply. Ended up buying a Forester from Subaru Bryanston. Much better experience. Edit: Please do send those emails as I still haven’t received anything.
The people at Subaru Somerset West are so frendly and helpful. O had a problem with my car this afternoon and Mark sorted it out immediatly. Thanks to all the personal there-- you are tops. My life changed a lot and 2014 was the last time I was there. They made me feel as thow I was still a long standing customer
An Amazing experience everytime, great workmanship and feels like a family to me, I bought my Subaru in 2017, went there for all its services, and the car has not put a foot wrong, Dean was the Salesman, a person you can really trust.. I call the All Family, thank you guys …
Fantastic service from Dene on 31 July 2019. Made us feel very welcome and had the test vehicle ready and waiting. He even gave my son a cap as it was his birthday. Impreza is a great vehicle. Now if I can just persuade my wife to part with her Toyota...
Absolutely outstanding customer service and Anthony is brilliant. Subaru Somerset West is very organised, they call you back and explain how to look after your car. It made the process of buying a new car both fun and exciting. Despite
I recently bought a pre-owned Forester from Subaru Somerset West and have been really impressed with the aftersales assistance. Anthony and the rest of the team communicate well and they really went the extra mile.
This is by far the best branch of Subaru, they offer awesome customer service and mechanical servicing of older model Subaru's. When I serviced my vehicle with them I always got a courtesy car as well.
Best service i have ever had. The whole team is amazing. I will definitely buy another Subaru from them in the future. Anthony is your guy if you want to buy a Subaru. Thank you Subaru Somerset West
When passion and experience is combined everything else fall in place and you end up with the team at Somerset West Subaru. Thanks for the great service to Anthony and the rest of the team.
Really must commend Subaru Somerset West for a great car buying experience. Thank you to Dene and the team for their genuine friendliness, helpfulness and professionalism. Very satisfied.
Bought a used 2007 Forester from them with relative high milage but it was as good as new and received it with a full tank of fuel ! Still going strong after more than a year.
Subaru service is top class. The staff are friendly and helpful and even better - the comms between branches is spot on! Thank you for all the assistance we have received!
Best Subaru dealership in SA! Exemplary service and aftercare. No hesitation in recommending this dealership. Once a client you will remain a regular customer.
Just had my second Outback delivered. Everything was fine, superb and very friendly service Special thanks to Dene and the team for making this a breeze
Best service team in the country. They are very pleasant to work with and super friendly. Take care of everything. We just waiting on that EV now.
This operation is run like a family business, with each person invested in their rask. It is a pleasure to work with such committed people.
Got wonderful service after calling in on Sunday 31 December. Techie came out to the workshop and quickly got me on the road again.
BRILLIANT visit, BRILLIANT service.. Awesome test drives... BRILLIANT vehicles ! You have to visit Subaru Somerset ⭐⭐⭐⭐⭐ …
Best place to get a Subaru. Doesn't matter if new or used. Always top quality and very competent people. Here Subaru is family.
I got no service from Subaru because they we’re on a tea break. I went down the road to Autoworks who immediately helped us.
Didn't know a place of such high quality service existed in SA. Long may it last. Will be sure never to be without a Subaru
Was helped quickly and efficiently. They were also very friendly, I intend on going back once I've looked at all options.
Awesome service and the staff are very very knowledgeable! Always provide good quality advice and always willing to help!
Great service, very friendly and helpful staff. Was given a brand new car as a loan car for the day! Great experience!
Great service and communication. Definitely recommended, I drove 40km to them so not to have to use another agent.
I am a happy Subaru client. Don't think I'll consider another brand vechile. Friendly and very helpful staff.
Nice people all-round, professional, and know their Subaru's. The only place to buy and service your Subaru.
Professional, responsive, affordable. Outstanding in every aspect. Will never take my subie anywhere else.
Fantastic Service and Friendly staff, always smiling and very helpful. Not afraid to share information.
Excellent service and no hidden costs. There's a reason that Subaru owners are so loyal to the brand!
Always good service, efficient and knowledgeable. The only Subaru dealer I use for parts & service.
Great service. The staff are very friendly and passionate about their vehicles. So, I bought one :D
Heel moontlik die beste Subaru handelaar in Suid Afrika. They really walk the extra mile for you.
They have excellent experience and knowledge. Friendly to work with and goes the extra mile.
All staff were super friendly, Comfortable place to wait and vehicle serviced perfectly.
As always very efficient and professional. Best Subaru agent I've ever dealed with.
Great dealership. Fantastic service of my Forrester - pickup and drop off from CPT.
Were phoned to say that the car was ready and then had to wait more than an hour!
Definitely recommended. All round excellent service. Friendly and always helpful.
Clean workshop, friendly staff and all round great place to service your Subaru
Great service from this branch! I'll drive from far to take my car here
Best service for buying a Subaru in South Africa. What a great team!
Great service from a very helpful technician. Thank you very much.
Very professional and impressive service. Highly recommend.
Very helpful on the floor and in general a good experience.
Always a pleasure at Subaru, friendly staff excellent cars
Always friendly and efficient service from all the staff
The best branch in Cape town, clean, good after service.
Friendly service by knowledgeable and passionate staff!
Great service, car delivered beautifully clean.
Professional service that goes the extra mile
Dont have many things for sale for your car
Much better than Subaru Cape Town services
Best dealer service in western province.
Efficient. Friendly great communication!
One of 2 Subaru dealerships in Cape Town
Friendly staff and good client service.
Great service. Attention to detail.
Excellent service. Brilliant staff.
Friendly and very informative staff
Great service and quality advice.
Good professional Subaru service
Friendly and honest to a fault.
Knowledgeable, quality, service
Buzy but helpfull and friendly
Nice and neat. Helpful staff.
Knowledgeable and curtious.
Great People to work with.
Great service great staff
Excellent service again!
Good service and fast.
Best Subaru dealership
Need auto electrician.
World's Best Service
Wendy house for sale
Service excellence
Excellent service
Good for Subaru's
Great service!
Very helpful.
Great service
Great team!!
Great people
Fantastic!
It's okay
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