Subway is a Sandwich shop located at 2501-1 W Busch Blvd, Tampa, FL 33618. It has received 292 reviews with an average rating of 3.7 stars.
Monday | 9AM-2AM |
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Tuesday | 9AM-2AM |
Wednesday | 9:30AM-2AM |
Thursday | 9AM-2AM |
Friday | 9AM-2AM |
Saturday | 9AM-2AM |
Sunday | 9AM-2AM |
The address of Subway: 2501-1 W Busch Blvd, Tampa, FL 33618
Subway has 3.7 stars from 292 reviews
Sandwich shop
"The prices are over the top"
"On Saturday I called for a catering order of party trays and the young man who answered stated I would have to come into the store to place the order"
"Each time i go here i have a worse and worse experience two employees took it upon themselves to whisper about me and my boyfriend right in front of our faces still loud enough for us to hear them the next time we visited we were not greeted or talked to she started putting together a sandwich we didnt order and when i told her we didnt ask for that kind of sandwich she just rolled her eyes at us and looked at us with annoyance i refuse to revisit the busch or fowler subway location i will not spend my hard earned money just to be disrespected if you dont like your job then quit"
"I left from my job at subway yesterday because they are selling bad food to you and to your kids"
"Most of the staff are great and so bubbly"
The prices are over the top. Way to expensive and when I asked the sizes of sandwich the lady took the bread and started making my sandwich, without realizing the type of bread she made the sandwich on what ever bread she had in her hands. She could of asked me which bread I wanted. They were were just sloppy and I had mentioned I wanted a certain sandwich and she started making a different kind. When I said oh is that a _______ sandwich she said oh I didn't know which one you wanted and took off some meat and put it in another container. She could have just left that on there. Its ok because again they are just not organized and do not have listening skills like they should. They do what they want and that's it. Won't go to that one again.
On Saturday I called for a catering order of party trays and the young man who answered stated I would have to come into the store to place the order. I ask why if I should be able to place the order by phone or online. He then said "I'm new here so I don't know". I ask to speak to anyone else that could help me and he says "the other person working is newer than him and no manager was available". He said I'm sorry and stood quiet...I was more aggravated at the fact that he did not offer to have anyone call me back, nor attempt to reach his manager to try to even place my order as I was not able to come in physically to make the order. Needless to say nothing was done and I ordered party trays from Publix.
Each time i go here i have a worse and worse experience two employees took it upon themselves to whisper about me and my boyfriend right in front of our faces still loud enough for us to hear them the next time we visited we were not greeted or talked to she started putting together a sandwich we didnt order and when i told her we didnt ask for that kind of sandwich she just rolled her eyes at us and looked at us with annoyance i refuse to revisit the busch or fowler subway location i will not spend my hard earned money just to be disrespected if you dont like your job then quit. I will say the management team was very apologic and professional when i spoke to them about what i experienced
I left from my job at subway yesterday because they are selling bad food to you and to your kids. They meat line have been out for almost 4 months they have not rotated meats They keep there meats out since 8 am until the bane runs out. They don't refill the ice so that the meats stay cool. They don't wash tea bin every night just pull bags out, they back cooler,and soda machine or down. I worked at lot of subways and never have I worked in a place as nasty as that. When u give kids bad food and go home thinking about how u would never let anyone harm your kids but it's Ok to harm some else kids I can't live with that I rather quit then to work for u.
Most of the staff are great and so bubbly. Except one that I have noticed. I moved into the neighborhood a year ago and been coming here frequently but the old guy I think is named ronny or Donny I'm not sure, but he always has such a negative reaction to things. He doesn't hand me anything in my hands he refuses to hand me my food, change in hand. He puts it down on the counter and walks away. But he is different with others. He didn't even make my food. He just cashes me out. I'm here so often but I hate noon time cause he's here. It's always a negative vibe. Nightshift is so friendly and bubby people I'll always visit night times.
DO NOT EAT FROM ON BUSCH, because there meat line been out for 3 months and they have not been rotating the meat every hour on the hour. The soda machine been out 4 months the back line cooled hav been out for 3 months the microwave have not been heating good to the proper temperature. They have fans in the back of their store witch is not supposed to be in their at all. Ice machine spitting out black slug because it's not being cleaned. The sinks are over flowing because the drain is backed up. I have said to them that my regular are complaining about being sick and nothing gets done.
Went to subway with the paper that is already written down what me and my mom want for lunch. There were three workers, and the first worker was about middle aged man. He was extremely RUDE to me, while I was being nice. I am deaf as well, that's why I have a paper that is already written down. He had no patient with me at all, and yelled at me. Being deaf doesn't mean somebody have to yell, no matter how low/high volume it is, and I can't still hear. There were two other workers are very nice and had a lot of patience with me, and helped to make salad for me and my mom.
I don't know who was working today, but they don't know how to follow directions nor make a proper sandwich. It's a terrible thing when a mobile order is completely wrong. Things added to it that were never ordered. Items missing that were ordered. Sandwich had to be remade at home. Comin from an original Subway worker way back when, this employee should be ashamed. Not to mention a burnt "toasted" sandwich with, again, wrong item selections. DO BETTER SUBWAY!!!
Service
Take out
Meal type
Lunch
Price per person
$20–30
I literally just had the worst treatment ever at this location. The girl did not have her name tag on but the receipt said Kasandra. She was extremely rude and unprofessional. She snatched my sons food and also told him all they had was orange juice to go with his meal. She also repeated over and over and over “the managers name is Ronnie if you don’t like it”. I’m absolutely shocked someone like that is able to get a job. I spend a lot of money at this location weekly and I will not be returning.
This is the steak and cheese that I ordered online. It was burnt. The Latin lady there with dark hair said “it doesn’t look burned to me”. How can you tell someone how to like their sandwich. She was rude and made rude comments in Spanish as I was walking out. Little to her knowledge I am bilingual and I understood everything she said. She blamed it on her boss saying that her boss made it. Her off the wall comments were unnecessary. A very unpleasant experience to say the least.
I would give zero star if possible !. Went there on Saturday when they open, told the staff that was just sitting around that we wanted 20 subs. Was promptly told that they had no time !. There was no customer in sight, place was empty. Basically they said to go someplace else, they didn't want the business. No wonder all the Subways are closing down !. Avoid if possible, went to their competitor, who were glad for the business and made all 20 subs with a smile !.
This place close at 9:30pm and I arrived at 9:15pm and they wouldn't allow me to come in and order. The lady working would t even look at the door and just kept shaking her head no without acknowledging my presence. Never go to this location I repeat don’t support this location. There is one 5min up the road on Florida Ave that is way better with an awesome customer service. I actually headed there after they refused to let me in.
I love Subway, but this location is going downhill. 4 staff members, and yet they had me and 1 other guy waiting to place order for 2-3 minutes. Dining room was empty except for some drifter who was allowed to sit in dining room howling at staff and being loud. There were no medium lids in the store so I bought a drink that was going spill.Then I drive away to find out they gave me the other guy's sandwich!
Im the only one here,, Talking on her phone then finally tells me "what do you want". False advertisement not honoring the prices listed on the menu. Then tried to convince me otherwise. I told her I can read the sign she tried to convince me that $5.99 was calories. Kept going back and fourth finally told her learn to read and keep the sandwich you already made. Everyone needs to report them to corporate.
Be careful going here. The employees here try to steal money from you. I was charged for a drink when I specifically told them I only want the sandwich. I didn't make a big deal about it because it was just $1.29 and I noticed too late, but I would recommend going to another location. The employees are very rude here anyways. They need to get shut down or go under new management or something.
Someone needs to contact me immediately it is 3:56 p.m. July 4th 2020. The male employee that you have in there right now needs to be fired immediately for threatening myself and my wife with my four-year-old daughter present. I will explain further or if you'd like I can commented on here as well. I'm telling you it was the WORST EXPERIENCE EVER And to be threatened is absolutely absurd!
Completely unprofessional fist we waited for a while and they didn't not acknowledge my wife then after 10 mins of them not saying anything to her about what she is waiting on she started to make the food sneezes doesn't change her gloves and when we tell her to change her gloves she has a attitude puts one glove on with no mask never will I go to this store again or any other subway
Walked it at 933pm to the employee behind the counter shouting, not even politely, they were closed. Asked why it said 10 that they closed and they responded with “ i don’t know but we’re cliosed, I’ve got to be cleaned up by ten”. I just wanted a steak and swish cheese sub with green peppers and olives man. :( Normally they are on point but .. i got handled pretty roughly :/
I would give this zero stars if I could. It was a horrible experience that resulted in cold food that was supposed to be hot. Plus they argued is a foreign language in front of my husband over his meal. They refused to lock the door and then yelled at people that they were locking up early when they walked in. I would never recommend going to this place EVER!!!!
Employees behind the counter were fast, one was working on online and the other was helping me. Little short on meat for my chicken teriyaki sub, but was in and out in less than 5 minutes.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Features
Dine in: Yes
Outdoor seating: No
Takeout: Yes
Delivery: Yes
Curbside pickup: Yes
The guy named ronny is absolutely rude. He wasnt happy at all working. Kept giving such a harsh annoyed look when i had several sandwiches. He was rushing and didnt show he wanted to work. Had attitude while preparing the food.He talked to other employees rudly also. Unacceptable behavior. Especially from a grown man. Wont be eating there anymore.
I had to wait for the lady behind the counter for fifteen minutes to take my order. She was engaged in a conversation with a friend while people waited in line then she decided to put away cookies from a tray. I will never go back to Subway located at 2501-1 W Busch Blvd, Tampa, Florida
Service
Take out
Price per person
$10–20
These employees didn't know what they were doing, I was in there for about 15 mins. They didn't know what they were doing at all and it was very annoying. They kept messing up the order and I have to wait a long time for them to redo my order. The lady there was working really slow. I will never go back to that location. They suck
Second subway to come to in row and definitely never getting subway ever again. Like why do you bake enough bread to last to the end of night. I’m waisting my gas because y’all don’t know how to have anything made or in stock. I shouldn’t have to drive to multiple subways or get told to leave and try and another one.
Great service from the guy Dion and girl making the sandwiches. The tall skinny kid at the register seemed to hate his job and seemed annoyed with customers. Ice machine not working so the only choice is bottled soda which they will charge you more for. I'd pass this location and go to another one.
Went there and got a very good Turkey and Cheese sandwich. Unfortunately the Subway artist was as clueless as someone who doesn't work there. To clean the knife he used the bread of my sandwich. That is a big no no
Service
Take out
Meal type
Lunch
Price per person
$1–10
Had 2 of the worst sandwiches ever. First I ordered a sweet chicken terriaki, ( normally my favorite!) Not just very skimpy but It was gross!! Exchanged it for my second favorite meatball and took one bite , yuck. Not sure what's going on but I will never go back to this location!!!!!
Awh man first time having the subway melt and looooooved it u me. Ordered online fast service, fresh meat and vegetables and bread, fresh everything. The inside was different than most subways because you got an option of different varieties of healthy drinks loved it. thanks …
My bread was moldy. The sandwich maker knew it because I saw him look at the bread weirdly and then continued making without saying anything. As soon as I got to my car I checked and sure enough filled with green mold. Super gross. Also took forever to make the sandwiches.
The sandwiches i order were pretty terrible, the meat they added was not evenly place on the footlong with some of the footlong having no meat in between some spots and it was lacking compared to other subway locations i been too. The workers also had an altitude.
The Manager was talking to a friend (not a customer), while I waited at the register to have her HAND ME MY ONLINE ORDER. She continued her conversation, ignoring me, until a younger girl came by and I asked her to hand it to me. POOR CUSTOMER SERVICE!! More
Your standard subway when it comes to the food. But I'm giving 5 stars for the service. The ladies behind the counter are the sweetest, nicest people you'll ever meet. I make this Subway my lunch trip twice a week solely to see Maria and Lily each week.
Since the manager Randy left I have to say this place is not our "go to" any longer, we use to eat there at least 3 times a week, sadly no more. Sandwiches are just thrown together haphazardly. Sloppy. Bread is not fresh like it use to be. Very sad.
Very fast and efficient staff.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 3
Parking space
Plenty of parking
Parking options
Free parking lot
I'm giving you guys 1 star because at least I received something to eat. My sandwich did not have half of the ingredients I asked for. I'm very upset because this happens all the time at this Subway. Do yourself a favor and go to Publix.
Was waiting for more than 15 mins with my friends. But the server was not talking to us and simply making subs for the online orders. After sometimes she replied it would take some more time. So we just left the place with ordering.
Horrible customer service. It's been bad before but the last time there was out last time EVER. As soon as we entered the store, the employee started yelling and cursing because she didn't want to make any more sandwiches.
Good Philly steak with veggies. Quick and tasty. Used the coupon for 6.99$ foot long.
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 3
Order from postmates from this Subway. It did not have half the ingredients I asked for on my sandwiches. Plus the wrong type of bread. I tried calling to confirm my order 5 times before delivery. No answer.
Friendly employees! Tried one of the new menu sandwiches and was not impressed. The store was clean; however, the furniture and location is very dated.
Food: 3
Service: 5
Atmosphere: 3
The employees are some of the best out of all restaurants! They care about customers and make amazing food. Ordered online and got my food in 20 seconds. Best fast food ever. Employees have me coming back
Worst place you could eat at drive ten more min and save you’re self the headache here. Tried ordering and they where out of the ingredients how ?? Wish I knew, on top of that they where rude about it.
Nice people and good food!
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 4
Parking
Lots of close parking.
food was good but worker was very rude. told her that there was no soap in the bathroom and she looked at me like i had said something crazy. she also had a bad attitude for whatever reason.
Never heard of such a thing, went in to get the new Italian hero sandwich and they didn't have the meat to make it. It's unfathomable the store lacks the means to make their monthly special.
Too expensive,for a few dollars could have gone to Outback and get waited on
Service
Take out
Price per person
$30–50
Food: 3
Service: 4
Atmosphere: 3
It's Subway, you can't really mess up a sandwich... service is good and the store is always clean. Lots of options to choose from.
Food: 5
Service: 5
Atmosphere: 5
The girl who makes the sandwiches is very nice. The manager however went back on her word about remaking an order that was completely wrong. Foods good. Terrible customer service.
Good location to go sit and eat at. I worked there and I actually miss it. The store Manager is a really cool and nice person too. I need to stop by to visit one of these days.
Learn English better. Do you want that toasted. Speak better
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Recommended dishes
The Tuna Sub
I love Subway. I hate this location. The service is terrible and the manager is smug and condescending. Do yourself a favor and get a sandwich somewhere else...anywhere else.
It was ok, CS attendant was very short with patience with customers... it was the end of the evening and he was closing alone, so I don't blame him, I blame Management.
The tuna sandwich is always good.
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 4
Customer services the worse in tampa they dont have education i guess...rush the customer to get out the restaurant to smoke worker with dirty clothes..............
Open sign off and chairs put up like it was closed. Only had one type of chips (cheese doritos) and had to wait 5 min before someone came from back to take order!
Here late, kinda rude employee just throwing things around on the counter. Watching ingredients not be closed properly and left open to the air. Rude employee.
The best subways in the city of Tampa, great atmosphere, pleasant and friendly staff. Affordable prizes
Food: 5
Service: 5
Atmosphere: 5
Been going here for a few years and love the 2 ladies that work the day shift!! They have been committed to running that place!! Give those girls a raise!
Worst subway in America! Horrible SERVICE nasty subs. If your looking for a nice sub do not stop at this location or your going to want your money back
Nice location wht friendly staff there is always a really nice lady that works there,she always put a smile in my face and the owners are very nice too
Love their variety on the menu. Nice customer service specially at great northdale. Jeff has always been very nice with me and my boyfriend. Thanks!
Closes early without any warning. Still taking peoples money though.
Meal type
Other
Food: 1
Service: 1
Atmosphere: 1
Lile is always Awesome.. Makes the sandwiches delicious every time.. She's my favorite.. Thank you so much for the good Customer service.. …
Quick service ,my kids wanted to have pizza that's on their menu but they never carry those.Great location with plenty of parking around.
Just pulled up at 9:40 and they are closing the doors . Closed when the store says their open until 10 . Ridiculous . Won’t be back
10:00 a.m. this morning, we are leaving. Says open, lights are on, but the door is locked and no one is there. Waste of time.
Was a pretty good sandwich with nice staff.
Service
Take out
Meal type
Lunch
Price per person
$20–30
Very friendly staff. Clean and organized. On the downside, this particular store does not have the veggie burgers …
Maria is the best! I couldn't find them on the SubWay app and she helped me out! These footlongs are lifesavers lol
Food is good atmosphere was nice cashiers service was friendly we'll go back again to try more sandwiches More
Good management and food. Only down side is sometimes you get a grumpy worker. They don't last long though.
Are you really looking at Subway reviews on Google? It's Subway for God sakes. P.S. Happy Gilmore approves.
quick, quality service. Food was served with a smile! Chocolate chip cookies were super soft, not burnt :)
If the Store states it opens from 8am -10pm then the hours should be respected if not then change them.
Food was great. Took a little bit for anyone to know we were there. But still satisfied with the visit
The lady serving started clapping at my girlfriend to get her order and also over peppered the subs.
17 Dollars for one sandwich of salami only, that is crazy the price and the sandwich was make bad.
No ice No soup No bread Small proportions, and a rude manager who treats customers rudely. 0 stars
It says open at 8:30am on the app. I payed a Lyft and arrived at 8:34am place was still closed.
Nice place and quick service no wait time
Meal type
Lunch
Price per person
$30–50
I really like the meatball sub, they have other subs I like and don't cost much.always fresh
Great great location' subs on point' 'great quick knowledge of the hole menu' Delicious!!
Pretty standard subway, nothing wrong with it and definitely go around once a month
The staff greet me when I came in.Friendly staff.
Service
Take out…
More
please train your attendants not to have a bad actitud when making a sandwish.
I would've given them business if they ever decided to answer their phone...
The lady that served me this morning was nice lov e going to this location
To expensive any more for sandwiches
Service
Take out…
More
I didn't go there there food is terrible. May have parked near
The best sandwiches ever, I love it. My favorite lunch place.
Veggie delight was delightful. Fast and friendly service.
Jose is awesome but there should be more than one person
NICE & CLEAN, me & the daughter enjoyed a quick bite
Clean and fast service. Subway got tasty sandwich.
Today was just perfect. The service was excellent.
Great customer service same food as all Subways
The staff is friendly, the food is always good!
Tried new italian sandwich. Delicious
They are always out if bread types
Good customer service