Subway is a Sandwich shop located at 6 Clappison Ave, Waterdown, ON L0R 2H2, Canada. It has received 76 reviews with an average rating of 4.0 stars.
Monday | 8AM-9:30PM |
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Tuesday | 8AM-9:30PM |
Wednesday | 8AM-9:30PM |
Thursday | 8AM-9:30PM |
Friday | 9AM-9:30PM |
Saturday | 9AM-9PM |
Sunday | 8AM-9:30PM |
The address of Subway: 6 Clappison Ave, Waterdown, ON L0R 2H2, Canada
Subway has 4.0 stars from 76 reviews
Sandwich shop
"Don’t go here"
"Just a complaint that if your debit machine isnt working to kindly let the customer know right away or put up a sign prior to me ordering"
"Rude and untrained female employee"
"Personally I would like to congratulate this Subway for its excellence in every category"
"Good food"
Don’t go here. The staff member (male) with the dark framed glasses is exceptionally rude and seems to have underlying issues he needs to resolve outside of work. Noticing he scooped the steak in less than normal quantity, I simply asked if he could fill the side of the bread with steak. He denied and only gave me the option to double the meat for extra cost or too bad. Subway? Is this the service you train your employees to provide your customers? After a simple request, this man’s whole attitude changed, as his smile faded and he began speaking his own language to his associate. Though I don’t understand, I’m no fool to not understand based on your body language that you’re saying something disrespectful. It’s evident by the way you threw (not placed) my lettuce on my sub, and sprayed the sauce all over my sandwich. That’s not all, after I paid, this associate swings the bag at me and does not even wish me a good day. Seems like this service from subway is the new standard now.. very disappointed and definitely will not be returning. I hope something is done about this, as this is not a respectful standard for any business.
Just a complaint that if your debit machine isnt working to kindly let the customer know right away or put up a sign prior to me ordering. My sandwich was made and was asked how Id pay and said debit and was told it was down. I didn't have my credit card or cash on me. So now youre wasting food when a sign would have been an easy solution. Sorry if this sounds petty.
Rude and untrained female employee. Said "I can't make you an egg sandwich" no explanation. Felt like we were pulling teeth. Asked if its a new policy, she said "no i just can't make it" asked why again "because I'm not trained to" even though the eggs were out in the meat section. No greeting when we entered.
Food: 1
Service: 1
Atmosphere: 1
Personally I would like to congratulate this Subway for its excellence in every category. The staff are well trained and some of the nicest people I’ve encountered, portion sizes are always too a par along with freshness and quality of the product. Nothing but great experiences with this location would recomend to everyone around. 10/10
Good food. Lady behind counter should smile more.
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 4
Service: 4
Atmosphere: 3
Recommended dishes
Cold Cut Combo
Parking space
Plenty of parking
Parking options
Free parking lot
Quick stop for sandwich. I gave it one star not because the place sucked just the opposite but I can make the same sandwich at home for the same price with all the condiments and add mushrooms sprouts green peppers tomatoes luncheon meat nothing special Quick Stop recommended yes nothing special
Great Customer service. Also, they carry fresh meats, breads and specially “Cookies”. Also, employees working there are friendly to the customers. I was very impressed with the discipline and hygiene of the employees. I would strongly suggest this subway Thank you for serving us fresh.
The staff makes this subway great. Great people are working behind the counter here.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 3
Service: 5
Atmosphere: 3
Kid-friendliness
Very patient and they treat kids right.
Very friendly and helpful staff. We ordered 7 combos for myself and fellow co-workers. They had them ready on time and were beyond generous with toppings and our sides. Everything tasted great. We appreciate the great service and will return! Thank you to everyone at subway!
Bought subs here in 2017 and the bread was very stale, ends crumbled like crackers. Stayed away for 2 years and just went back, same thing, stale bread. I'll never come back to this location again. Go to Mr. Sub on Hamilton St., very good with fresh bread.
This is our favourite subway. And Kiran is the absolute best! Whenever I walk in and see her there it makes me so happy because I know my sub is going to be amazing and she is always the sweetest! So shoutout to Kiran for always making the perfect sub!!
Went there today for the first time..the young lady( forgot to ask her name ) at the counter was nice and very friendly..she made the sandwich perfect even though my order was kinda complicated...management should hire more people like her...5 stars☺️
Horrible customer service. They refused to clean the dirty knifes and the washrooms are not clean. The washroom toilets were clogged and the sinks were dirty. The manager was rude and had no sense of respect and continued to speak rudely until I left.
This has been my go to subway for years. Lately I have noticed a lack of quality in their customer service. When the order is large ( more than 1 sub) they get annoyed and irritated and this happened to me multiple times in the past few months.
I went in there at 8:50 and was told they are closed. I said that it wasn’t 9pm yet and she said, “yeah it was quite so I closed early.” Don’t put 9 as your closing time if you aren’t going to actually close at 9.
Service: 1
Pretty great service! The young lady making our sandwiches was kind, friendly, and quick. The sandwiches were of good quality too. Overall, this is a good subway.
Service
Take out
Meal type
Lunch
This place was okay. Employee was a little rude and I guess didn't hear me fully and misunderstood my order. There is always another subway down the road that has wonderful customer service.
The staff are friendly and so attentive making the sandwich that I am certain that no bit of food isn't exactly where it should be placed. Must be excellent training.
Good as always!
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 4
Service: 4
Atmosphere: 4
Very clean and well maintained, staff were super polite and well trained, definitely head and shoulders over other subways
Great and friendly service! Used them for a training lunch and learn. Individual boxed lunch helps with Covid issues.
The Staff were pleasant
Service
Take out
Meal type
Dinner
Price per person
$30–40
One of the better subway restaurants in the area. Staff are very friendly and subs are always tasty!
It's ok it's a subway. Cleaner and newer than others but generally the same quality sandwiches.
Food was great but with mask could barely hear the staff when making order.
Good customer service and friendly employees, and very fresh ingredient.
The staff is very friendly and they always put a smile on my face! 10/10
Nice patio, great service, yummy chicken sandwich and amazing fries
Staff were wonderful today and the sandwich was great too
It's always good when you get to customize your order ;)
Friendly people, ingredients always fresh. Great subway!
Amazing employees, very nice and subs are always good!
Don’t even bother with this location it’s horrible.
Best for customized sandwiches. And it is healthy!
Everything was fresh, so the sub was good
Fresh and tasty custom made subs.
My fav subway always …
Quick service, friendly staff.
Super duper. They do it right.
Always fresh and good
Excellent bread ..
Average quality
Great service
It's okay...
Alright
…
Fresh
Great