Subway

76 reviews

6 Clappison Ave, Waterdown, ON L0R 2H2, Canada

restaurants.subway.com

+19056893400

About

Subway is a Sandwich shop located at 6 Clappison Ave, Waterdown, ON L0R 2H2, Canada. It has received 76 reviews with an average rating of 4.0 stars.

Photos

Hours

Monday8AM-9:30PM
Tuesday8AM-9:30PM
Wednesday8AM-9:30PM
Thursday8AM-9:30PM
Friday9AM-9:30PM
Saturday9AM-9PM
Sunday8AM-9:30PM

F.A.Q

Frequently Asked Questions

  • The address of Subway: 6 Clappison Ave, Waterdown, ON L0R 2H2, Canada

  • Subway has 4.0 stars from 76 reviews

  • Sandwich shop

  • "Don’t go here"

    "Just a complaint that if your debit machine isnt working to kindly let the customer know right away or put up a sign prior to me ordering"

    "Rude and untrained female employee"

    "Personally I would like to congratulate this Subway for its excellence in every category"

    "Good food"

Reviews

  • Jason

Don’t go here. The staff member (male) with the dark framed glasses is exceptionally rude and seems to have underlying issues he needs to resolve outside of work. Noticing he scooped the steak in less than normal quantity, I simply asked if he could fill the side of the bread with steak. He denied and only gave me the option to double the meat for extra cost or too bad. Subway? Is this the service you train your employees to provide your customers? After a simple request, this man’s whole attitude changed, as his smile faded and he began speaking his own language to his associate. Though I don’t understand, I’m no fool to not understand based on your body language that you’re saying something disrespectful. It’s evident by the way you threw (not placed) my lettuce on my sub, and sprayed the sauce all over my sandwich. That’s not all, after I paid, this associate swings the bag at me and does not even wish me a good day. Seems like this service from subway is the new standard now.. very disappointed and definitely will not be returning. I hope something is done about this, as this is not a respectful standard for any business.

  • Jason Alves

Just a complaint that if your debit machine isnt working to kindly let the customer know right away or put up a sign prior to me ordering. My sandwich was made and was asked how Id pay and said debit and was told it was down. I didn't have my credit card or cash on me. So now youre wasting food when a sign would have been an easy solution. Sorry if this sounds petty.

  • Jay Vish

Rude and untrained female employee. Said "I can't make you an egg sandwich" no explanation. Felt like we were pulling teeth. Asked if its a new policy, she said "no i just can't make it" asked why again "because I'm not trained to" even though the eggs were out in the meat section. No greeting when we entered.
Food: 1
Service: 1
Atmosphere: 1

  • Dylan Rowe

Personally I would like to congratulate this Subway for its excellence in every category. The staff are well trained and some of the nicest people I’ve encountered, portion sizes are always too a par along with freshness and quality of the product. Nothing but great experiences with this location would recomend to everyone around. 10/10

  • Debbie Brellisford

Good food. Lady behind counter should smile more.
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 4
Service: 4
Atmosphere: 3
Recommended dishes
Cold Cut Combo
Parking space
Plenty of parking
Parking options
Free parking lot

  • Emmanuel Rossignol

Quick stop for sandwich. I gave it one star not because the place sucked just the opposite but I can make the same sandwich at home for the same price with all the condiments and add mushrooms sprouts green peppers tomatoes luncheon meat nothing special Quick Stop recommended yes nothing special

  • Sahil Prajapati

Great Customer service. Also, they carry fresh meats, breads and specially “Cookies”. Also, employees working there are friendly to the customers. I was very impressed with the discipline and hygiene of the employees. I would strongly suggest this subway Thank you for serving us fresh.

  • Andrew James Haygarth

The staff makes this subway great. Great people are working behind the counter here.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 3
Service: 5
Atmosphere: 3
Kid-friendliness
Very patient and they treat kids right.

  • Vanessa Lungaro

Very friendly and helpful staff. We ordered 7 combos for myself and fellow co-workers. They had them ready on time and were beyond generous with toppings and our sides. Everything tasted great. We appreciate the great service and will return! Thank you to everyone at subway!

  • Steve Whidden

Bought subs here in 2017 and the bread was very stale, ends crumbled like crackers. Stayed away for 2 years and just went back, same thing, stale bread. I'll never come back to this location again. Go to Mr. Sub on Hamilton St., very good with fresh bread.

  • Leah Feuerstake

This is our favourite subway. And Kiran is the absolute best! Whenever I walk in and see her there it makes me so happy because I know my sub is going to be amazing and she is always the sweetest! So shoutout to Kiran for always making the perfect sub!!

  • Sunner Gurpreet

Went there today for the first time..the young lady( forgot to ask her name ) at the counter was nice and very friendly..she made the sandwich perfect even though my order was kinda complicated...management should hire more people like her...5 stars☺️

  • Arvin Gulacha

Horrible customer service. They refused to clean the dirty knifes and the washrooms are not clean. The washroom toilets were clogged and the sinks were dirty. The manager was rude and had no sense of respect and continued to speak rudely until I left.

  • Ru Gamage

This has been my go to subway for years. Lately I have noticed a lack of quality in their customer service. When the order is large ( more than 1 sub) they get annoyed and irritated and this happened to me multiple times in the past few months.

  • Rachel Budden

I went in there at 8:50 and was told they are closed. I said that it wasn’t 9pm yet and she said, “yeah it was quite so I closed early.” Don’t put 9 as your closing time if you aren’t going to actually close at 9.
Service: 1

  • Jacob Parnell

Pretty great service! The young lady making our sandwiches was kind, friendly, and quick. The sandwiches were of good quality too. Overall, this is a good subway.
Service
Take out
Meal type
Lunch

  • Jimmy Johnson

This place was okay. Employee was a little rude and I guess didn't hear me fully and misunderstood my order. There is always another subway down the road that has wonderful customer service.

  • Jeremy Milligan

The staff are friendly and so attentive making the sandwich that I am certain that no bit of food isn't exactly where it should be placed. Must be excellent training.

  • Claudina Rivera MacDonald

Good as always!
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 4
Service: 4
Atmosphere: 4

  • William White

Very clean and well maintained, staff were super polite and well trained, definitely head and shoulders over other subways

  • Vince Condo

Great and friendly service! Used them for a training lunch and learn. Individual boxed lunch helps with Covid issues.

  • Kimberly Tkaczuk

The Staff were pleasant
Service
Take out
Meal type
Dinner
Price per person
$30–40

  • A Talking

One of the better subway restaurants in the area. Staff are very friendly and subs are always tasty!

  • Tarynn Lloyd

It's ok it's a subway. Cleaner and newer than others but generally the same quality sandwiches.

  • dwpatrick mcnulty

Food was great but with mask could barely hear the staff when making order.

  • Deep Patel

Good customer service and friendly employees, and very fresh ingredient.

  • Lillian West

The staff is very friendly and they always put a smile on my face! 10/10

  • Jannine Bolton

Nice patio, great service, yummy chicken sandwich and amazing fries

  • Sarah

Staff were wonderful today and the sandwich was great too

  • Top Reviewer

It's always good when you get to customize your order ;)

  • Ben

Friendly people, ingredients always fresh. Great subway!

  • Damn Right

Amazing employees, very nice and subs are always good!

  • Mariana Hanna Makramalla

Don’t even bother with this location it’s horrible.

  • Jagpreet Singh

Best for customized sandwiches. And it is healthy!

  • Justin Henderson

Everything was fresh, so the sub was good

  • Glenn Robinson

Fresh and tasty custom made subs.

  • Gagankaur Maan

My fav subway always …

  • Chris Cote

Quick service, friendly staff.

  • Brandon Meyers

Super duper. They do it right.

  • Stephen White

Always fresh and good

  • Louie Mattina

Excellent bread ..

  • Kevin Johnson

Average quality

  • Rugved Prajapati

Great service

  • frederick fox

It's okay...

  • bonnie fournier

Alright

  • Ahsan Hanif

  • Jason Elliott

Fresh

  • Sunny Singh

Great

  • Ian Graham
  • Sonny Sidhu
  • Carmen
  • Jon Novikow
  • Deb S
  • Brad Bilenki
  • Singh Deep
  • Priyank Shah
  • Martin Rose
  • Mauricio Oliveira
  • Steven Craig
  • Rick Bannerman
  • Marianne “Mmb” Brokloff
  • Valerie Slote
  • Matt McMullen (VaxinE)
  • ItsAll Good
  • Zepperron
  • Lucia Furtado
  • Matthew Fraboni
  • C. Langlois
  • Eric Harnett
  • Harsh vipulkumar Patel
  • Anne Decarlo
  • Mike Whytwyk
  • Dhruvi Patel
  • Irene Michailov
  • Arianna DiCiocco
  • Amit Sharma

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