Subway

161 reviews

5, Central Buildings, The Broadway, London W5 2NT, United Kingdom

restaurants.subway.com

+442085790248

About

Subway is a Sandwich shop located at 5, Central Buildings, The Broadway, London W5 2NT, United Kingdom. It has received 161 reviews with an average rating of 2.9 stars.

Photos

Hours

Monday8AM-5AM
Tuesday8AM-5AM
Wednesday8AM-5AM
Thursday8AM-5AM
Friday9AM-11PM
Saturday8AM-2AM
Sunday8AM-5AM

F.A.Q

Frequently Asked Questions

  • The address of Subway: 5, Central Buildings, The Broadway, London W5 2NT, United Kingdom

  • Subway has 2.9 stars from 161 reviews

  • Sandwich shop

  • "lazy staff closes before the official time higher management needs to know i understand closing a few minutes or even half n hour before closing but 2"

    "I asked for extra pickles in my sub, mind you the lady in front me asked for extra pickles first and the chubby Indian man loaded it with extra pickles but when I asked he refused! When we got to the till he also tried to deliberately over charge me"

    "Subway need to get their act together with this new menu"

    "I had my first meatless marinara here today, it was so lovely"

    "Opening hours on a Sunday is until 12am (midnight) so I was really surprised to see that this Subway opposite Ealing Broadway was closed at 10"

Reviews

  • zorawar oberoi

lazy staff closes before the official time higher management needs to know i understand closing a few minutes or even half n hour before closing but 2.5 hours before closing time and i wanted to confirm with the staff they didn’t listen or acknowledge or say that we are closed ridiculous More

  • Zahra Al Hooti

I asked for extra pickles in my sub, mind you the lady in front me asked for extra pickles first and the chubby Indian man loaded it with extra pickles but when I asked he refused! When we got to the till he also tried to deliberately over charge me

  • Kerry Jones

Subway need to get their act together with this new menu. The whole point of the option where you don't have to choose the ingredients is so you don't have to choose the ingredients. Why are subway employees so difficult when a customer is

  • The Fox

I had my first meatless marinara here today, it was so lovely. I wished I ordered a 12" instead of a 6" afterwards. I had it along with a Latte coffee. The restaurant itself is very small, like half a shop size & is a little tight inside.

  • Jj Patel

Opening hours on a Sunday is until 12am (midnight) so I was really surprised to see that this Subway opposite Ealing Broadway was closed at 10.30pm - one hour and half before stated on the door. When I knocked on the door and showed their

  • Jason Henwood

The staff here are so impolite it’s a joke. I watched the lady behind the till be so patronizing to a deaf lady who was simply asking for a cookie. Never seen anything like it in my life, I was mortified. When I asked for a vegan Classic

  • Kamil Hess

Extremely terrible staff. Slow, unprofessional and rude. They won't serve you unless you tell them to. Throwing bread just because you wanted a different one then your friend. Coffee machine looks like it hasn't been cleaned in weeks, so

  • Mahay Paul

Staff is so rude I oder chicken tikka and I ask can you put all salad yeah they just put little little little little not fill properly. Yeah so I’m so disappointed. Staff is really really rude not speak to nicely and I asked can you put

  • Chandrima Dasgupta

Unprofessional and rude staff specialy a lady named Mariele i think. She should learn how to speak to people politely.Every question i asked about subs like what i can take in the price mentioned was answered rudely. I will suggest the

  • Dom Prince

I get home from a long day at work, I’m sure they can appreciate that considering you’re still stuck there, I ordered a nice toasted chicken tikka sub with cheese, lots of salad and sauce but apparently they cba so they chucked chicken

  • Abdul Raouf

hated it, made an order. when adding salad to my sub, the staff wont listen what i am asking for. i asked for lettuce instead i got green pepper. As i reminded the staff that i need lettuce they got extremely rude, also they were not

  • Jurate Laurinonyte

Got the smallest, pitiful portion of a salad box ever. Used to have deliveries from Subway in Acton through lockdown- brilliant service. But this Subway is not excited to get the first customers coming in at all.

  • Ammo 235

This is the only negative review I have ever written. The member of staff greeted me with I will be be with you in a minute...7 minutes later, I left of of my own accord without any Comment..I heard her say wow

  • Roseair Music

I don’t think I’ve ever met a more disorganised team. When you are the key customer and it takes 15 mins to make a sandwich on your way to work, there is a problem. I won’t be going back to this store.

  • Missvjt

Rate subway?? Why not! Some people deserve a mention! Fatima you are wasted at subway! Your customer services skills go above and beyond and your chat really brightened our day! Thanks so much!

  • Talika Sullivan

Ordered here via UberEATS and I'm disgusted!!! They didn't cook the hashbrowns, they came stone cold and rock hard! And they didn't give me what I actually ordered regarding the actual sub.

  • rishabh kumar

Very rude staff they are literally have any manners to talk to Coustmer they are just throwing sib towards Coustmer like he is taking free from them specially the person gias More

  • Hayley Kandt

Don't know if its a subway wide thing or this location, but options seem limited and toppings aren't very well spread. 3 tomato slices on a footlong doesn't go very far... More

  • Young Soorma

Staff does not know the meaning of politeness or common courtesy! Plus they have a very silly security guard who thinks he's a police officer lol. Why do they even need him?

  • Renato Bacuku

Absolutely disgusting, order steak and cheese and it was OFF. Try to explain to the staff that the steak was out of date/OFF and they didn’t even know what OFF means.

  • Pomo Dorino

I've been here only once. Two staff crew, very efficient in peak moment of the day, but of course trying to speed up the process as much as they could.

  • vk m

Recently reopened. Seemingly run properly, although a little stingey with fillings compared to other outlets. Does serve real bacon, at least.

  • Nuruk

Poor experience. Staff are unprofessional and rude. One lady especially made the experience even worse, she was about to serve me

  • Frederica Rodrigues

Staff so rude they denied my ask for a glass of water. Please don’t go to a place that denies something essential to life.

  • Ignite Everything

Always visiting there on my way back from work and always gets best sandwich and staff is always helpful More

  • Sticker Shop

The staff is really rude, she is impatient to answer the question.
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  • Katerina Antonova

Good sandwiches, works to late hours so it's convenient
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  • Eve!

Always clean, fresh ingredients and friendly staff.
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  • Daniel Hawes

Arrived at 10:45pm This Subway clearly states it closes at 11pm on this day.

  • Jaskaran gill

The behaviour of Mr. Yash was soo rude.
Service: 1

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