Subway is a Sandwich shop located at 317 Harding Pl, Nashville, TN 37211. It has received 198 reviews with an average rating of 3.2 stars.
Monday | 7AM-9PM |
---|---|
Tuesday | 7AM-9PM |
Wednesday | 9AM-8PM |
Thursday | 9AM-8PM |
Friday | 7AM-9PM |
Saturday | 7AM-9PM |
Sunday | 7AM-9PM |
The address of Subway: 317 Harding Pl, Nashville, TN 37211
Subway has 3.2 stars from 198 reviews
Sandwich shop
"I work near this Subway and stopped here for my lunch tonight"
"I don’t know what it is that’s different about their sandwiches but I love them better than any other subway there is BUT the service is HORRIBLE! The managers are so rude and greedy"
"I'm a trucker and I had a stop nearby so I wanted to grab some steak meat for my dog"
"Submitted an order through Uber Eats for this Subway location and never received it"
"The owner is very disrespectful"
I work near this Subway and stopped here for my lunch tonight. I frequent this shop a lot since it’s close. I was recently diagnosed with high blood pressure so I’ve been moderating certain meals. Tonight I asked for a chicken Philly instead of a regular steak & cheese. My sandwich was nasty. I took one bite and went back inside to ask if they could make me another sandwich. The young man who made the sandwich told me to hold on. He went to ask his female coworker who he was working with. She came to the front of the store and told me I would have to pay. I then asked for a refund. She told him to call someone. I couldn’t make out who or what she said. I’m assuming it was the manager. She then walked off from the counter like I was a bother. The young man started to tell his boss what was going on, but then handed me the phone so I could finish telling him. He told me I could receive a refund so I handed the phone back to the young man. He had trouble issuing the refund so he went and got his female coworker again. She proceeded with the process of issuing the refund. Once finished, she slid the receipt across the counter and uttered not one word. As a loyal customer, I will not be returning. Allen, if you are the owner/manager please do better by your customers and please train your staff how to treat paying customers.
Service
Take out
Meal type
Dinner
Price per person
$10–20
I don’t know what it is that’s different about their sandwiches but I love them better than any other subway there is BUT the service is HORRIBLE! The managers are so rude and greedy. They get mad when you ask for your bread to be extra toasted, they get mad when you ask for extra sauce, they get mad when you haven’t decided what you want on your sub and most importantly they get mad when you ask them to change their gloves for religious purposes, I’m tired of explaining to almost every subway that I’m Muslim and I can’t eat after pork. I asked for extra sauce once, she said she’s gonna charge me because of inventory and when she charged me, she charged me for extra cheese, LOL! How are you gonna charge me for something that isn’t even in your computer? Also, they won’t let anyone dine in past 6pm although they close at 9pm.But they really need to work on their attitudes towards their customers and think about customer satisfaction rather than their inventory and money.
I'm a trucker and I had a stop nearby so I wanted to grab some steak meat for my dog. I normally stop at a subway a couple times a week to get him a nice treat to mix with his kibbles. I've been doing that for the past 6 months all over America. At every other Subway that I have been to I was only charged for a double meat portion. They tried to charge me $15 for the same thing!! And, they were rude about it. I wouldn't recommend this Subway to the worst person in the world. A good business is based on customer service and the character of their staff. They have neither. Do yourselves a favor and patronize a place that will appreciate having you as a customer. These people definitely don't.
Submitted an order through Uber Eats for this Subway location and never received it. When I submitted a request thru Uber Eats asking where my food was I had the owner, or some male from Subway contact me stating my order was picked up a half hour ago and he wasn’t remaking my food. When I stated I did not have my food and I was following the instructions on the website he started yelling at me so I hung up. Uber Eats made good on the order and they were very professional about the situation. I will continue to use Uber Eats due to their customer service but I will certainly think twice about ordering from this establishment again.
The owner is very disrespectful. I attempted to order tuna alone without bread. The owner informs me it would be the cost of a salad (no problem) and it would be extra (again no problem) when i explain that I don't care to have an actual salad but don't mind paying the extra for what I want he begins yelling that what I am asking for is on the board as a salad only. I share with him that is fine I don't mind paying but because he is rude and YELLING, I'm not spending my money here. This is NOT the first time he has yelled or been rude. The other staff had no problem accommodating what I needed at the extra cost.
This location is horrible. Just like the other reviews.. I came in the store at 10:40am. There were no customers in the store. The lady behind the counter, Acted like I was a bother to come into the store. They are very skimpy with the toppings, I asked for a little more black olives, I was lucky if she gave me 4 more. Then on the mayo or the Chipotle sauce you get one very thin line. I will never come back. I almost had her make the sandwiches, and told her to keep it. But I was also had a friend waiting on lunch.
Food: 2
Service: 1
Atmosphere: 4
Even though it is closest to work, I stopped coming to this Subway years ago because of the rudeness of the owner and staff, and the skimpiness of toppings on sandwiches. I decided to try them again today, because surely after 5+ years, it had to have gotten better. Will never make that mistake again. Employees still rude, still won't honor Subway coupons, and refused to give me the bread I wanted for my sandwich even though it was right in front of me. Left and drove an extra ten minutes to a store that treats me like a valued customer and knows they are a Subway.
As Subways go, this is a pro-run location. As I sat there mangin' on my dee-luxe meatball on white (dressed up), I stared in wonder as those little women, with their little women hands picked 'em up and knocked 'em down, one after the other. This was the stuff of Ford's modernization--albeit fascist--dreams. As quick as someone could walk through the door, those ladies had them turned around on their way out. With smiles on their faces, and lunch in their hands. This joint is a model of cleanliness, efficiency, friendliness, and--clearly--profitability.
The employees & Manager there are always extremely rude !!!! They have an attitude about everything !! They have no patience & try to skim your sandwiches out of meat & anything else they can to save money ! It’s sad that they get a lot of business due to the location but don’t appreciate the customers who come to spend their hard earned money who just want some lunch with out feeling like they are pestering the staff !The manager , the older bald headed guy ,tops them all when it comes to being rude ! They don’t make you feel welcome at all !!
The food is fine...same as every other Subway. But I have yet to meet an employee that was the least bit friendly. I feel like I'm a bother to them. I get weird looks when I ask for extra lettuce. And the last time I came here the sandwich maker seemed visibly upset when I changed my mind and said I wanted my sandwich to go, instead of dine in. Come on...there are countless other places I can get a sandwich. At least don't make me feel uncomfortable that I'm coming here to buy lunch.
Very poor customer service and very greedy employees. The vegetables don't look fresh. The tomatoes color is changing and look like they're going bad. Health department and corporate should look into this location. Also, they never have cups for sides I was always okay with that (not going to die without it) but when the vegetables are bad and the employee is bragging about how cheap she was to her boss and i can see them laughing then that's not going to work.
They literally count out pieces of vegetables for your sub (ex. Jalapeños, olives, etc). This particular person or management is so stingey that it is ridiculous. It sounds tedious.. Every visit there is an attitude, which is dont let it get to me then, so I'm still being respectful. I know they wouldn't care, but I would rather drive a little further and get Jersey Mike's or Firehouse to get a delicious sub. I'm done with Subway. It's low tier now.
Food and service were top notch. Just wish they had Mt Dew like other Subways I have gone to.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Sunchips Harvest Cheddar, Sweet Onion Chicken Teriyaki, Cookies, Buffalo Chicken, Oven Roasted Turkey, Cold Cut Combo Footlong Regular Sub, Sweet Onion Chicken Teriyaki 6 Inch Regular Sub
Samir (Sam) was so fantastic!! I came in out of the rain and asked if he had a phone charger, which he did and loaned me so I could call my ride. He then proceeded to check my card before making my sandwich, as I asked him to do, because I didn't want him to go through the trouble of making it if I couldn't pay for it. He was so so kind through the whole process and very friendly and helpful. He deserves a raise!!!
I ordered a salad, which this location charges extra for and none of it was prepped as a solid or cut up it was made like it was a sandwich dumped into a bowl other locations chopped the salad and a special bowl with a special chopper made for this it's quite possible corporate needs to do some retraining at this location.
Food: 2
Service: 3
Atmosphere: 3
Ordered delivery for lunch. Just opened my sandwich to find it only had 1 of the 2 meats on it. Called and the rudest person answered the phone. I could drive there and he would fix it but other than that nothing he could do. Asked if delivery driver could bring back correct sandwich. We have no time for that. DON'T WASTE YOUR TIME. THEIR CUSTOMER SERVICE SUCKS!
I visited this restaurant on 5/28/20 to observe none of the employees wearing protective masks as mandated by the reopening guidelines set forth by the governor. There was also a sign on the restroom stating they were out of order in violation of state code. This is of great concern due to hygiene needs by both employees and patrons. I will not be back!
I just paid $14 for a 6' sub that should have had 50% more chicken. It had very little chicken, it was mostly bread and peppercorn ranch. you shouldn't have to search to find the chicken....I gave this place a 2nd chance today, but not be back. This is the worst subway location I have ever been to, worst food and service. More
This is The Worst Subway in The History of The Worst!!!! Lazy staff, Arguing in public, Swearing. Not making bread, Meatballs, barely any service if you want to call it service. Gets chippy when asking about toppings or any menu item.. We will Never Again Go!! This store gets 5 out of 5 middle fingers.
For the super inconsiderate women, who came in and ordered 6 subs without knowing what was soposed to be on them, and a staying on the phone asking your friends what they wanted OMG get a clue. There we 5 people in line and on lunch break. Thanks for leaving me with 2 mins to eat me lunch. Please call your order in !!!!
If they spent half as much time on customer service as penny pinching napkins ....rushing customers out of an EMPTY store and charging Ala cart for items included in a combo...then they might actually get a tip. These people are shisty crooks...don't trust them.
It is only my way to work and very convenient for grab and go. Easy entry and exit on Harding place. There is a gas station next to it as well. The sub is good and friendly service. Usually I place the order on app ahead and it will be ready when I go there.
Only subway for miles that uses real mayo and not the gross light stuff which makes the Tuna perfect. Always clean and full of good stuff, love the owner. He get people to work for him for years sometimes so you know they run a good place for a subway.
The lady behind the counter was EXTREMELY rude. She got an attitude with customers. Also the food does not seem fresh and you can tell they don’t want to take orders or deal with customers. I will never go back to that location.
I went there on 9/14/2018 and got a chopped salad but it wasnt a chopped salad the lady in there didnt want to give me no meat cheese salad dressing and had the nerve to get smart. I would not recommend this subway to anyone.
How is this subway still open? Everyone is complaining, only people giving 5 stars are tour guides trying to collect money from Google. Extremely rude customer service and upcharges customers. No way I go back to this bs.
Ella comida como todos los subway comestible pero En cerio los trabajadores son irrespetuosos y atienden como si uno les pidiera regalada la comida te tratan mal y tiene meses que no voy a comer ahí no lo recomiendo
Where is the service? I came in around 7pm. Stood there for 5 minutes, no service. I could hear someone i. the back washing something. The other person was busy in the back talking in the phone. Just walk out.
Super expensive 17 dollars for roast beef and turkey sub. What a hustle. Do not go eat over there
Service
Take out
Price per person
$20–30
Food: 1
Service: 1
Atmosphere: 1
The owner or manager. Is very rude. Hurried me to order. Ordered a salad. And after decoded I wanted another one because my daighter asked for one also. She got mad. Talked angry. Hmmmm no. That's not ok.
The man working was rude and disrespectful to my father as he tried to order. He doesn’t speak much English but has never had a problem ordering at different Subways before.
Service
Take out
Most apathetic "sandwich artists" of all time, they always rush, didn't ask if I wanted my sub toasted, then looked annoyed that I asked and getting out of that parking lot is an absolute nightmare
Was impatient with my daughter. Charged me a meal I didn't get the cup for. Not friendly, go to the next subway
Service
Take out
Meal type
Dinner
Price per person
$20–30
Wife and I both got sick the morning after eating and had to use personal time off from work just to recover.
Service
Take out
Meal type
Lunch
Price per person
$10–20
wouldn't advise you to go there when it's rush she was rude she rushed the food was cold didn't ask what kind of cheese i want (but I made that slide by) first time not enjoying subway
The customer service was bad. The guy seemed mad at who knows what and didn’t even speak nicely towards my family and I.
Food: 2
Service: 1
Atmosphere: 2
If u enjoy paying 15 dollars for a small wrap and then be bullied by the manager on what toppings,then this is the place u can expect to get up charged and talked down to.
RUDE RUDE RUDE. I can not believe the facial expression I got for asking for extra vegetables. You can kindly tell customers they must pay extra instead of standing there.
Subway is pretty good place to eat I go there every once in a while to eat me a Subway there are different choices that you can choose from the possibilities are endless.
Limited ingredients and they say they have no other to replace. Ingredients look old by color. The worst subway
Meal type
Dinner
Price per person
$10–20
Absolutely terrible service. Woman behind the counter told me I could only have 6 measly pieces of vegetables per footlong. Would rather starve than ever come back.
I'ma a nice polite person but this the 3rd time I done came in and the lady with the messed up teeth got a funky attitude and just throws the sub together . …
El que te da servicio es un poco grosero y no es nada amable
Service
Dine in
Meal type
Breakfast
Price per person
$10–20
Service: 1
Ate here yesterday only had like two options of bread the 6" sub was pre cut no telling how long all the food had been out it had a very un pleasurable taste.
Worst experience. They are very rude and impatient to customers. It’s better to go to different subway store or go to Wendy’s which is infront of that store.
Super rude customer service, towards my 3 year old son who didn't understand not to press the buttons on the card machine when I was checking out using CASH.
Good Subway! Parking spots are weirdly short, but that's no fault of theirs.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Absolutely worse service ever. Felt like he didn't even wanted to serve food. He was throwing vegetables into the sandwich. Never responded to greetings.
There is no customer service here. They don't listen to what you ask for.
Service
Take out
Food: 3
Service: 1
Atmosphere: 1
Does not honor certificates for free snack through Uber. Cashier said his boss told him not to accept it. Uber says they are supposed to. Thumbs down!
Yes, the owner is very rude with customers. They yell at you ! And they throw the receipt at you. Bad service, they don't even look at you …
Bald owner is not only disrespectful but he also charges more. For veggie he charged 8.79 . Menu on the back says 7.59. BALD GUY IS A AZZHOLE
They close 40 minutes before the time they suppose to close. This is my second time coming at 8.25 and they already closed
Good meal, good price. Unhappy they advertise buy two footlongs and get one free, they would not honor it. Very wrong!
Always clean, always fresh!!!
Service
Delivery
Meal type
Lunch
Price per person
$10–20
It was 8:40 pm and the guy said it was closed but the sign said open and it closes at 9.
Service: 1
Food is meh, staff is meh, save yourself the trouble and money and get a sandwich at the publix deli.
This was the worst experience ever. Rude owner and rude employees. All angry Indians work at Subway!
The attendant was very rude. He rushed me and said he had to sweep and mop and wanted to get to it.
Love me a subway! The bread could have been a little fresher but the cookies made up for it.
This is the best subway around. Always good quality fresh ingredients, and super nice staff.
Muy mala atención y muy lento servicio
Service
Dine in
Price per person
$20–30
The worst customer service and they using dirty knife dude don't ever go this place please
Poor spreading if ingredients on sandwich, dirty dining area and no soap in bathrooms.
This is the best Subway I have been to by far. Very clean and good coustomer service.
Asked for a tuna melt, girl puts veggies on it & puts it in the oven! Hellow!!!!!
It's subway, and they have attitude. Update: they are getting worse and worse.
Very fast and friendly service. They were well prepared for the lunch rush.
Favorite Subway location. Staff friendly and sandwiches always taste fresh.
Rude counter person...Tried to charge me extra for the same ounce drinks
CHOPPED salad wasnt a chopped salad and they're portions are so small.
Rude staff and were yelling and fighting when I was tryna get me food
The worst customer service ever I won’t advice anyone to go there.
Incredibly poor service. The lady refused to honor my coupon.
Very bad attention
Service: 1
Atmosphere: 1
Subways are good in general. This place is no different.
Bald owner is so disrespectful… never be back …
At 6:30 p.m. was turned away, despite closing at 8 p.m.
They don't accept coupons, and the place smells funny.
Best place to get my tuna sandwich. Always fresh bread
Cleanest store around. Best bread and veggies. Fast.
This is the worst subway I've ever been too!
Food was delicious. Service was average.
Great customer service. Fast and simple.
Good food, service is fast and polite.
Food is good. Establishment is clean.
Clean and new, but not too friendly.
Customer service is terrible.
GUAJILLO SAUCE FOR THE WIN!
Was out of everything !!!!
Muy buen lugar para comer
Not very clean and rude
Worst sub way !!!!!!!!
Needs a manager asap!
Excellent service....
I love there sandwich
Not what i expected..
Bad customer service
Good veggie sandwich
GREAT SANDWICHES!!!