As a first-time home buyer, purchasing an investment home was stressful and confusing, I tried a couple of different agents before my friends referred me to Shawn since they had a good experience with him. Shawn was very accommodating, insightful and thorough in his work and essentially took any stress and confusion away from this experience. He has a lot of knowledge in what to look for in investment properties and what locations to focus on. He always did his due diligence by presenting me with current market rental rates in the neighbourhood of any home I was interested in. Once the home buying process was finalized, Kim and Stephanie took over so they could put my house on the rental market. They handled absolutely everything; from creating the listing to advertising it on various platforms and presenting me with each potential client in a timely fashion. Once I found my tenants, Kim and Stephanie handled all the credit and reference checks before finalizing the documents. The entire process, from buying to renting out the property, was very positive and stress-free and I've already recommended Team Tran to my own family members without any hesitation. Looking forward to dealing with this group of great people again!

Beyond thankful that we had Shawn as our realtor and that he found us a beautiful home that was within our budget. As FTHB we had no idea how we would navigate through this hectic market, what to consider or believe, or even if we would ever find a home before we were priced out. Shawn was truly a guiding light in this storm; we dragged him to all the surrounding counties around Ottawa, we visited farm houses, fixer uppers, condo townhomes… everything under the sun! Shawn was attentive and asked thought provoking questions to help bring our attention to areas that we wouldn’t have considered otherwise. He was checking the furnaces, water heaters, he noticed every crack and scratch on the property and advised us on what to expect if we got it with the property. He was quick to answer our emails and calls, and he was encouraging and informative as we bid on (and lost) several properties before we landed this one. Above all, he was just an absolute pleasure to work with. Easy to talk to and never pressured us in to something we were uncomfortable with. I HIGHLY recommend working with Shawn and his team to anyone who wants a realtor who wants the best for his clients.

I recently had the pleasure of working with Kim Tran & the Team to sell an investment property, and I couldn't be happier with the experience. From the moment I met them, I knew I was in good hands. The team was professional, knowledgeable, and dedicated to getting the best possible outcome for me. They took the time to understand my needs and goals, and they developed a personalized strategy to market my home effectively. Throughout the selling process, they kept me informed and up-to-date on all developments, and Kim provided valuable advice and guidance. What impressed me most about Kim Tran and the team was their caring and compassionate approach. They understood that selling a home can be stressful and emotional, and they were always available to answer my questions and provide support. In the end, I was able to sell my home quickly and at a price that exceeded my expectations. I highly recommend this real estate team to anyone looking to sell their home. They are truly exceptional, and I'm grateful for all they did to make the process as smooth and stress-free as possible.

I had the pleasure of collaborating with Kim Tran and her team to secure a tenant for my downtown Ottawa property. Throughout the entire process, their professionalism and expertise shone brightly. They took the time to comprehend my requirements and provided valuable guidance. Their familiarity with the Ottawa real estate market was quite evident, as they adeptly assisted me in establishing a competitive rental rate. Their marketing efforts yielded swift and fruitful tenant selection. Their responsiveness and consistent updates ensured that the entire experience was smooth and stress-free. I found their meticulousness during the lease agreement phase to be particularly impressive. It is unmistakable that they have their clients' best interests at heart. In summary, I wholeheartedly recommend Kim Tran and team to anyone seeking to rent their home in Ottawa. Their unwavering commitment, professionalism, and market acumen establish them as a premier choice in the field.

It's hard to put into words how excellent Tom Hamdadou and Team Tran really are. Tom's extensive knowledge of the real estate market and the geographical regions we were interested in was a huge asset in our search for a new home. When we presented him with areas that he was unfamiliar with he quickly took the initiative to become an expert in those areas. As first time home buyers his broad knowledge, endearing personality and network of personal contacts made our purchase effortless and transparent. He was always there for us to answer any of our questions accurately and promptly. If the rest of Team Tran are as great as Tom (and I am most positive they are) you will not be disappointed with these fine folks. All in all, our purchase was effortless and straightforward. In the future if and when we sell we will be giving Tom and Team Tran a call. 10/10 would use again, would recommend to friend. Thanks Team Tran!

Our real estate agent is Tom from Team Tran. Tom and the entire team are a pleasure to work with! Tom made sure he understood what type of property we were looking for, what we like, what we don't like and was very responsive with all communications. All of our questions were answered quickly and to the point. Tom gave us great advice on what to watch out for when buying a house and it helped a lot since it was our first time purchasing a freehold property. He was also very proactive in recommending listings and providing extra information on the listings we were interested in which we appreciated very much! Tom negotiated for us in a multiple offer situation and as a result we were able to purchase the perfect property in the neighborhood we wanted and with a closing price under the listing price. Thanks so much for your hard work Tom and Team Tran! We will definitely recommend your services to others!

I cannot thank the team at Team Tran enough for their support during the process of selling my condo and buying a house. They were exceptionally professional, listened to and responded to all my concerns and made me feel very comfortable with the process. Stephanie was always so fast to respond to emails as she was who I dealt with mainly from an operational standpoint. Tom was so great at finding the houses for me to look at, his knowledge of how the different houses are built and maintained was a huge advantage as I was looking at older homes. Kim was my main lady during negotiations on selling my condo and I am so so thankful, her patience with me was perfect for what I needed as first time hands on seller, everything went smoothly. Thank you again Tom, Kim and Stephanie, you all are amazing and I hope to work with you one day again!!

I can't say enough great things about Team Tran in general and our agent Shawn Henderson. As first time home buyers we really appreciated the time Shawn took to describe what was currently going on in the Ottawa real-estate market. In spite of how "hot" the market was we always felt like Shawn wanted to make sure that we found the home that was the right fit for us. Shawn provided excellent information regarding the types of development that were going on in various parts of the city which helped us to narrow down our search. Shawn's knowledge, expertise and calm demeanor really helped reduce the stress level associated with making such a major financial decision. If you need a great agent I strongly suggest getting in touch with Shawn Henderson or one of his Team Tran colleagues!

It was a pleasure working with Kim and her team. Kim and her team are the best! They were always accessible, extremely responsive and willing to make a variety of suggestions and go the extra mile each and every time. Kim's a real pro in all aspects of her job. She patiently walked as through every aspects of finding us not just a house, but a home from the search to the inspection right until closing and beyond. We experienced an unusual circumstance, but Kim methodically walked us through the options and always had our best interests in mind. she is a trustworthy agent, great communicator, extremely client focused and we highly recommend her to all our friends and family. Kim we look forward to working with you and your team again!

I have been working with Team Tran, specifically with Tom and Kim, over the years for various real estate needs, and it's always an absolute pleasure. Tom really takes the time to understand the needs and goals, and then guides the process, follows up, makes suggestions, all to ensure that we meet those goals in an efficient way. He is very patient, knowledgeable and genuinely looks out for his clients' best interests. Team Tran works together and doesn't miss a beat in ensuring everything is taken care of on time, while providing excellent customer service and very clear and timely communication. I highly recommend Team Tran! Thank you once again for all your professional guidance and service!

We met Shawn Hendersen at an open house at a house. Although the house didn't meet our requirements, Shawn dutifully explained to us some of the dos and don'ts of buying a house. This is very important to us, especially since we have just moved from abroad and my English is not particularly fluent. In the following time, Shawn patiently explained to me the characteristics of various houses, as well as speculation on the price of the house. He has a really good grasp of the final sale price. He never pushes us to make decision and always encourages us to find the best home. Finally we really found the perfect house! I sincerely recommend Shawn, a qualified and caring real estate agent.

Kim Tran and her team made the whole process of buying our first house fun, stress-free, and with viewings that fit our schedule. Kim was always on time, did her research ahead of time, and her professionalism always shone through. She would always inform us of house features that we wouldn't think to ask right away (e.g., pros and cons of a lot of windows, purchase dates of appliances etc.) We felt comfortable asking any question without any pressure. We especially loved Kim's infectious positive energy and honesty. Kim also was able to sell my condo in record timing for an amazing price! She had great suggestions and was super reliable in response time. Thank you :)

I've had a long and wonderful experience working with Twee. She is professional, hard-working, responsive, and friendly. She has helped me and my partner find a great home that just about ticked off every box from our must-have and nice-to-have lists. She has also been efficient and diligent in helping me find tenants for my rental property over the years. I particularly appreciate that she goes the extra mile by offering practical advice for whenever I have random questions. We haven't hesitated to recommend her to our friends and family, and in turn, she has helped them find homes that they love. I look forward to working with her again in the future. Thanks, Twee!

Over the passed 3 years we have bought two homes and rented out one property through Kim and her team and have nothing but wonderful things to say. From their instant responses to any contact to their ability to keep even the most inexperienced home buyers comfortable through the process of buying a home, we can say that working with Kim and her team is a pleasure. We have dealt mostly with Tom over the years, whom we have now referred 4 close friends to, and would recommend chatting with him no matter what your home goals/dreams are or how far in the future you may be planning as he has made miracles happen for us where we thought there was no chance.

Twee was indispensable to me in helping me find and, more importantly, GET the perfect house for me. It was my first time buying on my own as a single mom, and Twee assured me that I was far from alone - we were doing this together as a team and she would be with me every step of the way. And she absolutely was (and continues to be!). Her expertise and advice were unparalleled, and I owe everything to her jumping into action with a bold strategy that worked beautifully in this competitive market. I only wish I was independently wealthy because if I could buy and sell homes more often, I would get to spend more time with Twee. :)

Team Tran rocks! They were an enormous help in finding us our new home and selling our old one. Twee is exceptionally client-friendly and knowledgeable and worked her magic to seal the deal for us on a house we loved but did not expect to get. On the selling side, Kim gave us a comprehensive and user-friendly overview of the condo market, helped us set a price we were comfortable with, and got our place into fantastic shape for showings. Kim, Twee, and the entire team were always quick to respond to our queries and to provide any support or information we needed. We wouldn’t hesitate to recommend Team Tran to anyone!

We had a great experience with Kim and her team. Twee was with us from start to finish helping us navigate through this crazy real estate world as first time investors providing us with great advice, being patient with our questions, and always prompt with her replies. Top notch and would highly recommend her. Kim and Stephanie helped transition our property into a rental very quickly and there's not much to say other than they clearly know what they're doing. They were fast and efficient and it took only a few days to get it done. I would definitely look for the help again in the future. Thanks again, Vu and Family

I couldn’t have asked for anything better than the service we got from Shawn. With the unique needs and preferences of our family, the fast changing dynamic market, we needed someone who could react at lightning speed, and with precision, accuracy to find the right home for our family. He was patient, and attentive to our needs, schedules, and preferences, and to what was happening in the market, and was able to come up with effective strategies, which ended up with finding the right fit that we were happy with. I would recommend Shawn, and Team Tran to any of my friends or family who are looking to buy a home.

It was an absolute pleasure to work with Josh at Team Tran. In fact, more than that. Being new residents in Canada was so daunting and we didn’t know where to start with the rental process, location, etc. Josh helped us massively in securing a rental in a really short time frame. He communicated with us at all hours with quick responses, answered all our questions and put our minds at ease. Even once the lease was signed, he assured me that he would be there to answer any more questions we had and offered to help us even months down the line. He was truly incredible and I cannot thank him enough!

Shawn Henderson was a life-saver to us when we were searching for a home. At the outset of the pandemic, like many families, we were separated by the border closures. We were having a rough time moving back to Ottawa, and were having no luck finding a home to meet our needs. Well, in comes Shawn, who took the time, the patience, and the care to fully listen to us, understand what is important to us in this home search, and not in any way rush us into a decision that didn't make us comfortable. I would honestly recommend Shawn to anyone in Ottawa, and will happily work with him again.

What a great realtor team to work with. From the moment Twee Arnott and I connected it was smooth sailing all the way. Kim and Twee and staff are professional and so enthusiastic about their work. They were accommodating and flexible, thorough and super efficient. The team is so polite and friendly and demonstrate an energy to serve their client like I have not seen in a long time. Thank you for all your excellent work in the selling of my home and buying a new place. I highly recommend using the Kim Tran team. My gratitude to Twee Arnott.

Kim is great to work with. She is organized, professional and will do everything she can to get your place sold at the value you want in the shortest amount of time. Throughout the process she was very clear on next steps and approach which was great for myself who has never sold a condo before. Would HIGHLY reccomend Kim. With Kim, you are also getting her team which helps in coordinating, marketing and planning. When our place sold (within 4 days), all I had to do was give my lawyer details to Kim's team and they took care of the rest.

Twee found the perfect house for me! I got nearly everything on my "must-have" list – and very close to the holiday season, at that (a Christmas miracle?). I should also add that, pre-purchase, I was living in Toronto and wished to buy in Ottawa, and my dad, the investor in the new property, is based in Vancouver, which made the buying process more complicated (i.e., 90% online only). However, it went smoothly because of Twee's sound judgment, deep knowledge of the Ottawa market, and carefully doled out advice. Thanks so much, Twee!

Tom and his team Helped us find a condo in 2019, and helped us in staging the condo and looking for a house in 2021. Very knowledgeable of the Ottawa area, all the different segments and how the market is evolving. Friendly and fast in communicating. We were able to close on the condo when I was in Mexico and my partner was in Toronto even before the pandemic, and their online tools were even better in 2021. Helped us with staging, which resulted in a great video and photos of the place. Exactly what you want from a modern realtor.

Kim Tran and team are the gold standard for realtors in Ottawa- professional, hard working, genuine, and experienced. We have entrusted several real estate transactions to Team Tran dating back to 2007. Each time we have walked away with our already high expectations exceeded and a growing impression that Kim is quickly gaining a reputation for being a legend on the Ottawa scene. More recent additions to Team Tran, like Shawn Henderson, bring a fresh new perspective while maintaining a exceptionally high level of service.

The entire group at Team Tran never ceases to deliver! A huge thank you to Twee, and the team, for always being available, and delivering exceptional guidance and resourcefulness when searching for a new rental closer to the city. Always professional, prepared and knowledgeable, which helped find the perfect place, at the best price, with help right through the process. And this is the third time we use the services of Team Tran, and will continue! Definitely recommend everyone else to do the same! Thanks again!!

Back in 2016, we were recommended Tom Hamdadou and Team Tran for finding our first home. The entire process was painless. Tom made sure we understood every step of the process and we well informed and that we found the perfect home. We now just sold this house and again used Tom and Team Tran due to our great buying experience with them. Just like the first time the entire process was painless and as smooth as butter. You're in excellent hands with Tom and Team Tran. I couldn't recommend them enough.

I decided to down-size to a condo, and Tom came highly recommended to me by Kim, both from Team Tran. Tom was touted as an expert in condos in Ottawa and he did not disappoint. I, myself, now highly recommend him for all you condo needs in Ottawa, he is very knowledgeable in the ever-changing condo market of Ottawa, and he prides himself in his expertise, Awesome courteous and very professional at all times, I was a very satisfied customer, and would definitely use Tran Team again in the future.

I had the pleasure of working with Shawn Henderson and Team Tran when looking for my home. From day one, Shawn was extremely professional, thoughtful, responsive, and had great suggestions for homes to view based on my needs. All throughout the negotiations and closing Shawn was there quickly handling any questions or concerns that may have risen. If the time ever comes when I will be looking to sell or buy a new home, there isn't any question on who my Realtor will be! A touch a class!

From the get-go, Team Tran made us feel like they were "on it" for us. Shawn was very responsive, helped us to organize a very intensive House Hunting trip in the middle of Covid lockdowns and a crazy market, and helped us to navigate the market in a city new to both of us. We appreciated his honest approach and his gentle counsel. We also liked the turnkey service, providing references to legal and other professionals needed in the transaction of buying a home. Definitely recommend!

Shawn provided patient no pressure service with a focus on my satisfaction. He answered all my questions and gave me objective answers to my questions, including honest discussions on uncertainty in response to questions. He facilitated a drawn out negotiation with the Seller's Agent without pressure, yielding good value in the end. He made practical recommendations regarding offer conditions, and was able to propose options for legal services. Altogether a no stress experience.

Yes! Like all other reviews this one is a 5 STAR as well, no surprise. It has been a please know RE/MAX hallmark group and help and support from Shawn Henderson has been absolutely amazing, both with rental as well as purchase. He will show buy a house with you as if he was to live in the house, so no short-cuts, no hurrying-up, no 'trying to sell anything' kind of behaviour. Fabulous person! Lucky that we were referred to him. Thank you for your lovely support!

Amazing experience as always. Shawn is the best realtor you could ask for - he accompanied us on so many viewings and walked us through the entire process. Not only did he help us find a new home, but he and Kim helped us sell our existing home well over asking in just five days. The rest of the team was incredible as well...Rebecca and Stephanie were so organized and helped us navigate the entire process. Couldn't ask for a better experience. Thanks everyone!!

I've had an AMAZING EXPERIENCE with Shawn. He's helped me understand my needs in terms of real estate and explained what options were available to me in a very very effervescent market. Thanks to him, i've acquired myself a beautiful and cozy town home. Shawn and the rest of Team Tran have not only been there during the process of buying a house but they even thought of me during the holidays and sent me a nice Xmas card and reef! I REALLY RECOMMEND Team Tran.

Working with Twee definitely made our home buying experience a lot less stressful. As a first time homebuyer, there’s so much to consider and it can be very daunting. Adding the covid pandemic on top of that made us less hopeful but having somebody with the knowledge and experience to guide us through the ups and downs put our minds at ease. We couldn’t be happier with the opportunity to work with Twee in finding our happy home!!! Thank you Twee!!!

Kim, Stephanie and the team sold my house and my brother’s. They’re very well organized and laid out the timelines and all the activities. From reorganizing the house, taking videos, posting on social media to all of the traditional channels. Always available to answer questions, short turnaround. Given the market, the team was able to get the higher end of the price range for both houses. A pleasant experience. Definitely highly recommended.

Twee and her team helped me a lot in finding properties for investment and also provided me very good advice on how to rent them. Renting properties is an area that is totally new to me and without her professional knowledge and her expertise, I would not have rented my property in such a short time frame as expected. Thanks a lot Twee! I will definitively contact you and your team for future real estate needs. All the best in your career.

Kim helped us purchase our first home in Ottawa. She was extremely professional, reliable, trustworthy and approachable. She listened to our needs and wants in order to help us find our home we wanted. Her efficiency, tireless effort and reliable work ethic made the whole process super easy and pleasant for us. She offered us valuable knowledge in choosing the right house. Lastly, her team was excellent in support too. Thank you Kim!

Amazing team with a fearless leader. Very professional, healthy balance of expertise and ambition. We were very lucky to have them on our side and by our side having our back at all times. Look no further, this is your team if you need help with real estate transactions. They truly go far and beyond to meet and exceed an expectation of the most savvy client...Thank you all, Kim, Stephanie and Tom. Until the next time:). David&Hanna

Twee is an amazing agent who goes over and above for her clients. She is knowledgeable, experienced, honest, customer focused and FAST with her communication. She helped guide me through the process of buying my first investment property in Ottawa and continues to stay connected with me even after the process is over. Best of all, she's a sweetheart and very easy to get along with. Thanks Twee! You are the best :)

I just want to say a big thank you to Shawn and the whole Kim Tran Team. The entire experience was top notch from start to finish. So professional in all our dealings. Shawn answered all our questions in such a timely manner. Stephanie was on top of any scheduling and required paperwork. Kim got the house sold in a single day! The whole team was just wonderful. Bob and I are always shouting their praises!!!

We worked with Twee when we first relocated to Ottawa from Toronto. She was incredibly supportive and accommodating to us as clients from out of town. Made the entire process stress free and fun. Almost a year later, it is a no brainer for us to go back to her to embark on a new project. Not only is it a pleasure to work with her, but her market knowledge and expertise is something we value and trust.

I have worked with Kim and her team on two separate occasions and both times they managed to sell my property really fast! First time was one day and second time was three weeks. They are all super responsive, friendly, professional and without doubt the best team I have worked with. I would highly recommend the Kim Tran team and will be using their services again in the future when the need arises!

Having known Tom and the team for some years now I knew we’d be in the best hands looking for our first home. It couldn’t have been a better process and we’re grateful for all of Tom’s experience, expertise, calm and laughs along the process. Buying your first home, especially in today’s world, is definitely daunting but we knew we had the right team in our corner. Thanks Tom and Team Tran!

We have been working with Twee for almost 15 years now! She has helped me and my extended family through both the buying and selling processes. Twee has been invaluable in all our real estate needs and we couldn't imagine going through it without her! Twee is incredibly easy to work with and we trust her professional advice and guidance implicitly! Thank you for all you do for our family!

Over a month into our living in our new place and couldn't be happier. Tom guided us through our first home purchase with patience and expertise. It took us a while to get to this point: multiple offers on other homes, many visits to houses that we didn't ultimately place offers on, all during a pandemic. Tom was responsive and professional throughout. 10/10 would hire again. Thanks team!

Twee is a spectacular agent. She understands us well and knows what we are looking for. She is good to make sure we understand the process, the options and any considerations. She has a great personality and she says it like it is, giving us her honest opinion. We have had her as our agent multiple times before--we have come back to her time and time again, and we will continue to do so.

Efficient, passionate, knowledgeable, caring, professional, stylish, graceful and result oriented. These are some of the words we would choose to describe this team. They got our home rented to great tenants on a number of occasions. Also, they have gone above and beyond to accommodate all of our needs. We always refer to this team for all of our real estate questions and needs.

Tom and Kim are the best real estate professionals we've ever met! First met Tom in 2015 when he helped us buy our first property within a 3-day house hunting trip! We've made numerous referrals, always had great feedback and I know we won't work with any other team when buying/selling our next! True professionals with loving, passionate hearts and amazing customer service too!

Shawn got us the rental of our dreams! We moved to Ottawa from Toronto this summer and didn't have a clue what the rental market was like here. Shawn was incredibly knowledgeable, easy to work with, and took away all the stress of moving to a new city. We are so happy in our new home... and when we are ready to buy, Shawn will be the first person we call! Thank you Shawn! :)

Tom, Thank you so much for your help with buying my first home. Your insight was extremely valuable to me. I’m incredibly pleased. Home buying process can be daunting, but Tom was fantastic every step of the way. Especially he made the process easier and stress free. AgainThank you very much for the exceptional service. I wouldn’t hesitate to recommend Team Tran to anyone!

I had the most amazing experience with Shawn. I was a first time homebuyer and new and unexperienced with the whole process. Shawn patiently walked me through every step of the way and provided the best advice and support. He was always available and answered all my questions promptly and patiently. I would highly recommend him to friends and family and future homebuyers.

Amazing service from Shawn . Who took his tome finding us our perfect home. We are a very picky couple and Shawn was there to get us exactly what we looking for. Shawn was patient and felt like he really wanted the same thing we want, which is a perfect home for US. Thanks Shawn for taking your time and being there for us. I would definitely recommend Shawn to everyone.

Kim and her team have helped us purchase two homes and sell one. It was a pleasure to work with them. When selling our home Kim knew exactly what to do to market it and she delivered every promise that she made and then some. There are a lot of real estate agents out there, but to us, Kim stands out as the most dedicated and passionate. She will find your dream home!

Great experience working with Tom & Kim! Tom not only found a perfect new home for us, but they both also had our current home sold in 4 days for above asking price. Kim and Tom were always readily available to answer questions and we're very knowledgeable of our area and the market. Highly recommend using Team Tran to get the max value you can out of your property!

Kim made my investment property purchase effortless, and she found perfect tennants for it in under a day. Her energy, focus and availability to her customers makes you feel like you are her sole client. Her team was quick to follow up and answer any questions I had. I won't hesitate to call on her for my next property and look forward to the experience again.

We worked with Shawn to buy our home last year. We were several months into the pandemic and the housing market was going insane. Shawn really helped our family navigate difficult and time sensitive decisions about buying a home in a very unpredictable market. He was patient, kind and always prompt to respond to our inquiries. I highly recommed his servcies.

I had a great experience working with Shawn. I called him my angel in disguise. He closed a renting deal in one day and I was able to move in the very same day. What an accomplishment! I felt at home as he did all he could to make this happen. Thank you to the office team, as well, for being so diligent. Great work! My kids and I are forever grateful.

What a pleasure it has been working with Twee! She helped me buy and sell my first home. She made both experiences easy and stress free. She was available anytime to answer all my questions and she gave me great advice. She is honest, trustworthy, knowledgeable and easy to work with! I would definitely work with Twee again and I highly recommend her!

My wife and I had the pleasure of working with Twee when we purchased a second home for our daughter to move into. Twee's knowledge of the market, her professionalism and guidance were outstanding. She made us feel very comfortable throughout the process, we wouldn't hesitate to recommend her and would love to work with her again in the future.

My wife and I had a great experience working with Shawn. He helped and supported us through the whole process of researching and buying our first house. He is always open and available to answer questions and make appointments. It is very important this kind of support and attention, mainly when you are a FTHB. Thank you Shawn and his team.

Best service in the real estate market. Our agent, Tom, was very helpful always checking new places for rent, always putting us on the list of updates. He was always on the move to go to a new place, visit, take some pictures and videos and send it back to us since we were still abroad. Kudos for all the hard work and support you provided.

The prospect of buying a home is terrifying for a first-timer, but Shawn was a great person to help guide me through the process. Extremely dedicated, driven, and professional, he always had the time to explain to me very clearly what was going on, and answer any questions I had with such patience. Thank you for such a positive experience!

I waited a over 6 months to make this review as I think it is good to see how a home feels after a bit of time. Shawn was super helpful in helping my wife and I find a home that we love. He was patient and present through our entire home buying experience, which is saying a lot for buying a home in the spring of 2021. Highly recommend!!

Working with Team Tran was one of the greatest experience I’ve ever had. Their ability to break the language barrier is amazing. English is not my first language but it was no problem for them. Kim very patient when I tried to explain what I was thinking and even went the extra mile to translate emails to help me understand better.

My wife and I were so fortunate to have Kim help us find our first home! We are loving it and raising our kids in a beautiful house in a beautiful neighborhood with great schools and close access to everything we would need or want. Kim's advice was invaluable and we will always be grateful for her time and patience with us.

Shawn Henderson and the entire Team Tran office were absolutely one of the best firms I have ever dealt with in buying a condo in downtown Ottawa. From being responsive, to looking for what I needed, to adjusting in a wildly varying market, they successfully paired me with a condo that I am very happy with. Look no further!

Team Tran helped me purchase my first home and also sell my first home around 2 years later. I could not be happier with the service they provided and their dedication to excellence. They made the process as effortless and quick as possible. Anyone would be lucky to have them represent them buying or selling their home!

Tom was super helpful in buying our house. He proved knowledgeable and was very meticulous when viewing homes. We especially appreciated his availability, bringing us to view homes at varied times during the week, sometimes even on the weekend and often on short notice. It was a pleasure to work with Tom and Team Tran.

Kim and her team (Rebecca in particular as her administrator) were wonderful to cooperate with on a recent listing of ours as they represented the buyer. Professionalism and courtesy are always welcome and our team looks forward to conducting more real estate related business in the future with Kim and her team.

Shawn Henderson of Team Tran is incredibly knowledgeable and communicative, and he consistently goes above and beyond to ensure his clients have a positive experience. I've had the pleasure of working with Shawn on several occasions, and his commitment to delivering exceptional service is consistently evident.

As first-time homebuyers, Twee provided us clear guidance every step of the way in finding and securing our first home. She made the entire process go very smoothly and stress-free. Thank you very much to Twee for your exceptional service - would highly recommend her to anyone looking for a real estate agent!

We worked with Shawn to buy our first-home and we found him to be courteous, professional and diligent in his craft. He provided sound, objective advice, worked around our odd schedule and was always available for our questions, even post-purchase! Would recommend him to anyone as a real estate agent.

Big thanks to Twee for all her hard work in helping us find the property we were looking for. She is warm, patient, flexible and took the time to understand our needs. She is great to work with from the start to the end, as was the Tran team. We highly recommend both Twee and the Tran team!

Kim and her team were excellent. She demonstrated professionalism and dealt with all levels of the selling process in a very courteous and efficient manner. Her teams communication skills were exemplary and timely. I would not hesitate to recommend them for your next sale or purchase.

We had a great experience with Tony Nguyen who was quick to respond and always available to answer any of our questions. He was also quick to prepare and make any changes to any of the documents that we requested and made the overall process as quick and stress-free as possible.

We have worked with Kim and her team including Stephanie and Rebecca a few times to find tenants for our condominium. Each time the process has been managed by them extremely efficiently and seamless, they were excellent and we would highly recommend them. Heather

I have referred many clients to Kim and her team. Every client I referred has had a amazing experience with this team. Team Tran are 100% professionals in everything they do! Helping people to buy and sell their homes is what this team is meant to do.

While using the services of the group, I found them very responsive with positive attitude and ability to explain market trends in a way that enable taken sound, informative decisions. I have enjoyed their services and would recommend them to others.

Dealing with Kim Tran was an absolute pleasure. She made herself available at all times. She went above and beyond the requirements of a real estate agent. The entire transition was smooth and without stress. I highly recommend Kim and her team.

I have used Twee's services several times, to buy a house as well as rent out a property. Twee has also been professional, courteous, and got great results. I am very pleased with her services, and will go back to her for any real estate needs.

Twee and entire team has been outstanding throughout the process. Twee has been excellent in recognizing customer’s need and getting the best deal, it is a breeze to talk with her. She is understanding , responsive and supportive. Kudos to her.

Kim Tran and her team are amazing. They were thorough and took care of everything in finding me a qualified tenant for my rental. I got reminders every step of the way so that the transaction was flawless and easy. I would recommend them 100%.

I've used the team to buy a condo a few years ago, and now find some tenants to rent it. The whole team is fantastic. They were always available to answer my questions and took the stress out of the process. I'm really grateful for their help!

Team Tran and especially Tom Hamdadou have been extremely attentive and professional in all aspects of our purchase of a house and the sale of our home including alerting us to new listings that fit our criteria, setting up timely showings,

Kim and her team handled the sale of my condo. I met with Kim about six months before the the condo went on the market. Kim suggested improvements to increase the selling price. After that she made a point of contacting me regularly to ask

I can't speak highly enough about Kim and get team. Made the whole process easy and seamless. She was always available for my questions. I would not hesitate to use her services again or recommend to anyone I know. Thank you Kim and team!!

I worked with Shawn from Team Tran. This was my first foray into buying a home and Shawn was a huge help every step of the way. He had a lot of great insights when viewing places and was quick to respond back to my texts/emails/calls!

Kim & Stephanie did an amazing job selling our rental property in 1 day! Their team was so courtesy, professional, and quick response to all of our needs. I would highly recommend them to any one of my family members or friends!

Tom worked tirelessly to get us the property we wanted. His knowledge of the market and his guidance allowed us to make the right decisions. His continuous attention to our needs and his professional advice are invaluable to us.

It was a great pleasure working Shawn Henderson on the purchase of our first home. He was patient, thorough and very responsive throughout the entire process. We highly recommend Shawn for other first time home buyers!

Kim and Tom helped us with both buying and selling our condos. They were professional, quickly available and very patient with our multiple requests. We would recommend them for anyone looking for friendly brokers.

Tom is a great agent to deal with. Very pleasant personality but don't let that fool you: he's very knowleadgeable of the market and does not shy away from hard work. You can trust him. He will get the job done.

Shawn and the entire team were fantastic throughout the entire process! Shawn answered all of our questions in a timely manner and was such a huge help at all of our viewings. Can’t recommend him enough!!

Kim went out of her way to accommodate our schedules and was focused on understanding our needs which made the process so much easier! Her extensive experience was also key to our successful bid.

An awesome Real Estate team to work with! Tom and Kim take the time to truly know you and understand what you want. My wife and I have bought and sold with this team and also recommended family.

Kim helped my family and I purchased 2 investment properties, Kim and her team are professional and super efficient, it’s always pleasant dealing with them, Team Tran is highly recommended!

Truly amazing experience of working with these guys. Shawn has been super helpful when my parents were moving to Canada. Literally felt like they were met by a close family member. …

Great experience with such a knowledgable and creative agent (Shawn!!!) First time home buyer here, and nervous (obviously haha) but Shawn made the entire process smooth as silk! :)

Team Tran helped us buy our first home. Was great working with Twee - she helped to explain the home buying process and armed us with the right information to make our decision.