Mother's Day here and the staff have been faultless. Friendly, efficient and the atmosphere is sunny and bright. The food was well prepared and just right. I hadn't booked but I still got the Mother's Day offer. Brad is a generous, kind manager and knows how to being the 'delight factor' into his work. Thank you

Ordered the new signature platter with fries. Chips cold, crispy chicken rock hard and dry(not fresh), ribs were good but not very hot, wings were the only food on the plate that was hot and only 3 cold onions rings. 2pm and restaurant was quiet. Won’t see me again. More

Ordered the honey mustard grilled chicken wrap for delivery, shocked and horrified to find the wrap sitting in a pool of mystery liquid and the wrap itself was soaking wet and had rotten soggy lettuce inside , very disappointing as the Southland location is delicious

I can honestly say this was an amazing experience. Much better than I initially expected. Great food, great drinks and great service. Caitlin was our waitress and she went above and beyond to ensure we had a great night. We will definently be back. More

There may as well have been no staff working since they did absolutely nothing the whole time anyway. We went on Sunday night for dinner waited 20 minutes for someone to take our order and ended up walking out. Everyone was stationed behind

My friends and I were disappointed with our experience at TGI Fridays. We went on a Thursday night and it wasn’t busy. The service was not great, we waited 20 minutes then I chased the waiter down to take our order. We got our own water and

I enjoy the TGI Fridays brand & frequent the ones at Southland & Chadstone. This was the first time We've been to the Frankston one & we were extremely disappointed. The waitress served us with the water bottle & glasses, I have never seen

Came for dinner early on a Wednesday night. We were greeted and seated quickly but that is where the service ended. The wait staff actively tried to avoid eye contact, I am aware we can order online however that didn't suit us. We were two

Extremely disappointed. Ordered mex beef nachos food was cold, melted cheese was like watery milk swimming on the plate. Avocado was brown looked like the meal was days old. Reordered and was presented with a reheated meal with onions and

My favourite place to go for a meal in Frankston! Can't go past it, especially for the member app deals. Tuesday $1 Wings are awesome. The staff are always friendly, Caitlin served us recently and was a super attentive host. The new Pork

Waste of money, ribs chewy and full of fat, asked how I wanted my burger cooked and came out raw then to pay your charged double ser charge in your card as they charge meals then drinks separately! Wouldn’t waste your time or money! More

Amazing service, we showed up for a quick beer and meal as we had a bus to catch in 40mins, our server James made sure to get our food and drinks orders through as quickly as possible and served us with a smile, the music was great, the

First arrived was greeted and seated was told our waitress was going to be Lucy, 20 minutes no waitress forced to use app on table to order dinner, first meal arrived and waited 10 minute for other main meal. The first meal steak cost

We came here to celebrate my girlfriend's birthday. We were greeted by Allanah, (I believe per my receipt, blonde woman, seemed to be front of house manager). Taken to our table promptly, all very friendly to start with. I ordered an

I would honestly give zero stars if I could, the staff do not even serve and do not bring out your food until it’s cold. They need to fire all the staff and start again, I haven’t received such bad service from a restaurant More

Shannon was a great waitress, very attentive and happy to help. The only slight issue was nother waitress (not sure of her name) brought our main meals over when we had nit finished our starters. We only had a small table to

The only thing is that we were asked if we wanted to order 3 times in minutes by 3 different people. Othe than that, they service itself was excellent and the food was absolutely delicious! Will definitely be back ☺️ More

We went to tgif today just to have a nice dinner with my daughter and was served by a guy named Jai, who had the most wonderful customer service. The service/food was fast, delicious & the drinks were super good.

Food was good yes but the real highlight were the staff. What an amazing team! Dining with young kids is always a bit stressful but the friendly and non-judgemental team made it beyond enjoyable. Thank you! More

Came in as a walk-in of 15 people and Brad did an amazing job of getting us all a table so that we could all enjoy the night. A massive thank you to Brad. You’ve got amazing customer service, keep it up. More

An excellent bar grill restaurant which we attended at lunch. The food ranges from various steaks to hamburgers and Mexican food. The restaurant has a full bar serving alcoholic and non-alcoholic beverages.

Had my sons 20th Birthday dinner here tonight... Despite there being a trivia night on, we really enjoyed our time. Food was great, drinks were great and our waitress Shannon, she was bloody

We had our work Christmas party there on Monday. Had the best time ever. Big shout go out to the most welcoming, chilling ,friendly ,accomodating staff who worked on Monday night (11/12/23)

came here with my 2 friends after training for a bite to eat. Everyone enjoyed their food and the atmosphere was very relaxed and the staff were lovely. Would recommend! More

My recent visit to TGI Fridays turned a typical birthday celebration into an extraordinary experience for my 15-year-old daughter’s birthday there and were truly blown away.

Update: I returned to TGIF for a family birthday, thought I'd give them another go. I am fairly certain the chef knows who I am, what I wrote, as do the "super

Our lunchtime visit has left us disappointed today and unlikely to return. $96 for kids meal, chicken burger, nachos, kids apple juice and 2 thickshakes!

Food was Amazing! And the service is beyond expectation, we will be back very soon! Been back a few times in 10days. Lol More

Very poor experience this evening. The lack of staff on the floor was probably the big issue here. We ordered using the app.

I always love TGI Fridays, however the Frankston TGI seemed to be constantly understaffed. Feel bad for the employees. More