My first experience was amazing and ranked at my top 5 massages ever. This visit was anything but pleasurable. This place may be under new management. Within 15 min, he left twice and returned to overly aggressively push on my back and spine. I decided to change my massage to 30 min instead of 60 as initially planned. The person who I assume is the manager came in when I requested to change my time. I explained that it was not a pleasurable experience as I've had before and I would not lay through an hour of what's happening now. Instead of offering to get someone new, he instead reminded me that my friends were doing an hour. The person assigned to me came back with hot rocks and after rubbing those along my back, begin pushing on my back and spine again. I immediately asked him to stop and got up to get dressed. I've been blessed to have experienced massages from all over the world. This was the absolute worst I've ever had. My friends enjoyed their massages but the lack of professionalism and concern for the experience of their customers is what will prevent me from supporting them again. The "manager" even had the audacity to ask me if I wanted to tip after charging me for a 30 min massage when I only received 15 min (This was the approx time considering the stops he made during my "massage."). He even mentioned that this man was one of the best. Definitely not true. Believe the other reviews. This place isn't what they used to be. I hate their customer service was equally as bad as the massage. Had an effort been made to rectify the issue as it was happening, I would be inclined to support again. Support at your own risk. There's a reason they have a 3.7 review rating.

Wife went for massage and all was well with her. I kept saying none for me only wife. Female staff kept saying I can’t wait on chair and to sit on massage chair. I said no ( clarifying I’m willing to change chairs but no massage ). She yells at guy in her language and he started to massage me. Was not sure ( partially my fault I let it go for a few minutes, thinking is this a sample free massage to tempt me? Took a couple minutes to realize it probably was not ). Amazing how they spoke English at front door but no English after that. I finally stopped massage and got up. Waited back in front chairs and wife finished. Found she charged my wife for her and me. Tried to explain but she would play dumb, don’t understand, and spoke Foreign language. Anyways my wife paid for both me and her massages even though I did not really have one. The reason for this review is I felt it was a full blown scam to pay double. A person walks in and orders a massage all is good. You’re waiting for someone , watch out. She also started screaming for a tip at the end. Wife gave her a 10.00 Don’t chance it, go somewhere else to be on the safe side with a little more trustworthy and ethics.

THEY ARE NOT PRACTICING HONEST BUSINESS. I asked for a 60-minute massage for 72 dollars. Pointed at the sigh to make sure they knew what massage I wanted. While on the table about 10 minutes into my massage, I was told to add more time. I advised them I didn't have more time, and 60 minutes was all I had to get a massage. I was very uncomfortable laying on the massage table face down while he stood over me, demanding I add more time. Then another person came into the room and started massaging my feet while the first employee was doing my back. They employee doing my feet just after 15mins said he was done, and within 10 minutes, what was supposed to be a full body massage was done. I looked at the time as it had only been about 30mins since they started. I asked what happened to the rest of the time. He told me they did my massage at the same time (I did not ask for 2 people), so it's equal to 60 minutes. I felt really bad and cheated. He told me that if I wanted 60 minutes, I would have to pay 144 dollars. Then, when it was time to pay, he insisted I tip double the amount. This was not a good experience, and them taking advantage of people is insulting.

Just as everyone stated, be careful! Not only are they super aggressive, they add more services without your consent. We came there for a quick in an out experience 15 mins turned into 30 mins and then they added another person came to massage my arms (not something I agreed to) at the end of this experience they quoted us $72 a piece. Also, unsanitary!!! After my massage, the guy folded the napkin my face was on and placed it back in the supplies to be used again, and as he massaged my arms I caught him wiping the lotion off of his arm and rubbing it on me! I felt disgusted! BEWARE! Bad business practices and I do not recommend! UPDATE: No resolution the number provided goes straight to voicemail (probably the wrong number)…. and I have not received a call back. This place is scamming people! I will be reporting to the Better Business Bureau and the licensing board or agency. This is the TAO SPA IN RIVERWALK MALL!

If you need firm pressure and deep tissue massage THIS IS IT! To be honest, there was a communication barrier but everything felt so good I was not concerned with whatever the price would end up being. The quality of their skill was worth it. I started with neck and shoulders/upper back and then when it was over I asked to extend it because it was so good. That was probably 45 mins. And when that extension was over I was still not ready to stop haha so I moved over to the chair, one guy massaged my feet and legs and a second guy came up behind me to massage my neck, head, and shoulders. It was incredible to have two massages going on at once. I probably spent around 90 mins total for $144. That’s a steal. MUCH better deal than nearby spas (looking at Atlantis’ wildly overpriced spa menu).

Over priced. Boyfriend and I went in for a foot massage, since we had been walking for several miles that day. Anyway, the"masseuse" made us feel very uncomfortable by pushing us to purchase more service's. From a $30 foot massage each. Ended up paying $144. Wish we weren't happy about. After she was done with my feet. Some guy came and grabbed me with one shoe on, one shoe off. Took me to back, my bf followed as he was concerned of my whereabouts. So Apparently we thought we were going to get a 20 minute complimentary back massage. Since we had already said NO 4 times. Guessing for a better tip.As we were back there getting a back massage, lady next door yelling for her bag. Thought I was about to get kidnapped. Lol Point here. NEVER AGAIN.

The massage was great but the staff allowed one of their staff to negotiate with the wrong individual in regards to the intended massage. They were told WHO to talk to and none of the other staff explained to the said staff about talking to me about payment. All staff stood by while the noted miscommunication took place and did NOTHING to translate or help the situation and expected me as a customer to pay for what was not initially agreed on AND tip?! No no no no...if you stand by and let an employee be rude as well as not help with better communication, that is not tip worthy. Tips are not for service, tips are for above and beyond services. Its no wonder this place was empty when we got there and was empty when we left.

This is not a spa this is more like a WWE wrestling match! I left out of there with my back in sooooo much pain from them using there elbow to hard on it .. the foot massage was okay but the body was horrible!! It’s very expensive and not worth it. I walked in an they was rushing me and sat me in the chair with out even letting me tell them what I want. Nobody speaks English so they don’t understand what you saying.. also the person giving me the massage was falling asleep , I couldn’t believe it . And they kept stopping to talk to each other and it sounds like they was arguing so I doubt if I got my whole massage time .. long story short don’t go here , it hurts very very bad .. I need a Tylenol for pain right now .

FRAUD ALERT! Deceptive tactics at play here! They advertised a $36 fee for a 30-minute foot and shoulder massage, but don't be fooled. Once the massage began, they brought in another masseuse, splitting the massage between your feet and shoulders, and suddenly jacked up the price to $72. Be cautious – they lure you in with one price, then swiftly raise it. I even confirmed the $36 rate before we started. Notably, their signage conveniently omits any mention of additional charges for extra masseuses. While their services might be top-notch, their dishonest money-grabbing practices are unacceptable. Beware and make sure you have cash on hand!

**TOURIST TRAP** Went in with horrific foot pain from being on my feet for several hours...left with horrific foot pain, but roped into the $72.00 arm/foot massage. STILL NEVER really worked on my feet, mostly my legs, and after several requests to PLEASE HELP MY FEET! This place has no real training to do the techniques advertised. That was not reflexology! Also, I'm tired of making a request for a certain service and ALWAYS getting an interruption to my service because THEY'RE TRYING TO SELL ME SOMETHING ELSE. JUST LET ME RELAX!!!!! There are many "massage"/"reflexology" places around. PLEASE GO SOMEWHERE ELSE!!!

The Workers at the front door tried to entice me and my girlfriend with a free 20 min foot massage. When I asked if the massage was really free The guy did NOT answer and proceeded. Another lady ended up coming to massage my neck which in turn I asked to skip the foot massage. I had only let them massage one foot which was a bit uncomfortable so I told them I didnt want another 20 min massage for my other foot. Then the worker tried to get another 20 minutes of service out of me by massaging the foot he just finished massaging So i told him No . Safe to say. STAY AWAY from this place. Overpriced and a headache!

SCAMMERS! They said $36 for 30 minutes for a foot and shoulder massage. During the massage, they called additional help, meaning that one person massaged your feet while another the shoulders and upped the price to $72. Be careful; they’ll tell you one price to get you into the door, then will up the charge. I confirmed with them before starting that $36 for 30 minutes was what I wanted. The signs mention nothing about there being an upcharge for an additional masseuse. Excellent services, but cheating people out of their money is not correct!

I wish I could give this place to 0 stars. They are scam artists. They act like they don’t understand English so they can up charge you while you are on the table. Workers talked through the whole thing and openly laughed in our face. They tried to charge me for 60 minutes when I was there maybe 30. The “massage” sucked. Truly a terrible experience. They deserved to be shut down. They also yelled at us for not tipping- because we were upset that they tried to double the charge us. Please do not support, its a scam.

Great massage, I had a full body massage. The reason for some of the negative reviews is a simple misunderstanding of how they operate - they have masseuses that specialize in foot massage - which means when you request a one hour massage, you get a half hour of dedicated foot massage while another masseuse works on the rest of your body. They are more than happy to remove the foot masseuse and give you a full hour of body. What I did is a half hour of foot with an hour of full body. It was pure bliss!!!

Husband and I went in for 30 min foot reflexology only. We were both leaned way back in the chair and someone started on feet and another on shoulder and head. He told them we only wanted feet. Lady worker started being very pushy, feet bad need more time. We persisted only 30 min foot! It was very uncomfortable. Man at my shoulders told me to relax. I kept my eyes open bc I felt off about something. He covered my face with a cloth. Very sketchy. Did not like man touching my head, face & arms.

Amazing. Highly recommend the “combo” - lower leg, plus head/neck. The “combo” equals a 60 minute price, even though the time is 30 minutes. That’s because there are 2 technicians working at the same time. They place a towel on your mid-section for the leg massage, and a wash cloth over your eyes for part of the head/neck massage. They are known for deep pressure. If you want less pressure, just ask for “soft”. With all the walking in NOLA, it’s a great time-out, and recharge.

Worst massage ever. Foot massage was ok, but when it came to the full body massage it was terrible. Firstly, who gives a full body massage while the person is fully dressed? Then it felt like he was beating me up so uncomfortable from beginning until the end. My massage was from the manager. I will never go back. It was just so horrible I wish I never went. Do not believe the other reviewers about the full body massage.

Don’t even waste your time. What ever you go in for and ask for they will end up adding time or charges without your approval. I asked for a 30 min foot massage. Without even asking they started massaging my head and neck and charged me for an hour body massage, I was not there an hour! They literally did this to every person who sat down. Every person who went in got charged at least double than what they asked for.

I was having extremely bad neck pain for months, so I thought I would try a massage. I spent an hour and a half in the Tao Spa; and by the time I left, I was in so much pain that I was convinced the massage pinched a nerve or something. However, the next morning, all my pain was GONE. The neck pain that had dehabilitated me for weeks had entirely disappeared. I cant recommend this place enough!

SCAM ALERT! I do not recommend this place is a tourist trap. They tried to scam us out of so much money by changing the service while I was on the massage table multiple times. They tried to say we were there longer than we were to charge us more. They take advantage of the language barrier and will laugh at you when you tell them no and refuse to pay more than what service you received.

Hands down best massage my partner and I have ever had. Says cash only but they do take card. We had the foot and shoulder combo, loved it so much we did the back chair massage too. Strong and fire pressure on shoulders and back, relaxing and pressure point on feet. We walked away feeling weightless after all the walking for a few days. Also friendly staff, would highly recommend

Amazing Spa! The place was clean, the service outstanding, and the results were worth every penny spent. I enjoyed it so much that I brought my wife too. Ask for Jimmy and tell him Jorge sent you. I told him I would post this review because their service was terrific. I recommend combining table massage ($40 = 30 min) and foot reflexology ($28 = 20 min).

During the masage they continue to ask you to add more minutes or services. They are smooth. I could have refused it but its hard to do so when you like your massage. We also noticed they only take cash but they tell you this at the end. The massage was good but not consistent, when it came to areas of the back or strenght applied.

Indeed a scam. Great tactics to get you in the door, but will try to add services and time and state ultimately confusing pricing. They feigned English, so you can’t make any practical objections or clarifications. I would avoid this place unless you prepay for an amount and get it in writing what they are to do to you- seriously.

Tourist trap—they don’t inform you that the combo of foot reflexology & back, neck and shoulder massage is $72 if one person works on you. They automatically have one person at your feet & one person on your shoulders which makes the price $144 aka the most expensive massage that wasn’t worth it and it’s not even full body!

Massage was kinda hard. Not great (my wife loved it though). But if it was only the massage it'd get a 3 star review. Had $200+ in cash in my wallet (that I hung up in my jacket) that turned into $20 by the time the massage was over. Recommend you keep your valuables on you if you choose to go here.

Horrible experience, we paid for an hour and they got us out after not even 30 minutes. We got at 9:10 pm were "finished" by 9:40 pm, i tried asking to get the rest of the service, they were completely rude and were intimidating when asked about the time left. Scammers! They are stealing from people

The Lady that did mine in the room was very nice and gentle was very nice and relaxing on the other hand they had two men upstairs giving a free sample message which was not the best experience the just grabbed me and my mom up threw our stuff down and was very ruff and painful

Beware Scammers!!! The manager quoted my friend and I a price of $72 each for a combo massage and then all of a sudden afterwards it changed to $96. When we explained that was NOT what he quoted us he became aggressive and very argumentative. Don’t bother going to this place.

I went for a complete combo that was supposed to last 60 minutes and the boss put two people to work and I was only there for 30 minutes, it seemed like false advertising when it said 60 minutes for 74 dollars, I was with my partner and only 30 minutes, almost 150 Dollars

Like what others recent comments said, they would try to persuade you adding time or shoulder massage in an aggressive way. I clearly stated what we needed before starting, sample massage was added without any explanation. It was not like this when I visited May 2023.

I am truly VIP here. They know the service I want, the therapist call to remind me it's time for my massage, and I always get 2 awesome therapist simultaneously, body and feet. This one has a more private atmosphere than the others downtown.

The prices are deceiving! They entice you in with a cheap price chart on window; $1/min full body. then pressure u into paying double when 2 girls work on u. They try to add to those prices so u walk out paying way more. Don’t get sucked in!

What a great team at all 4 locations! 2 on Canal, 1 on Decatur, and 1 in the Riverwalk Mall. They are professional, well trained, and work very hard to help you feel better. They have helped me with foot pain, hip pain, neck and back pain

This place is cheating people ! They cannot hardly speak English and keep trying to add more minutes I did not ask two people to work on my husband . They have two people working on him we wanted at first 30 minutes and they keep on

Amazing place! I visited the spa where is located at Riverwalk mall. I had a good communication with the manager, he introduced every item nicely and I enjoyed a 40-minute combo. I really recommend the place to everybody strongly !!!

DONT!!!! Two days later and I’m still limping. The gentleman who massaged my feet applied soo much pressure, I think he tore something in the bottom of my foot. They do not know what they are doing, this is not normal soreness.

He kept harassing me for more time throughout the entire massage to add more time I then said no he told me I had 10 more minutes then added 10 minutes. He also took a phone call during the massage. I highly don’t recommend!

Second time here and great massage. He really worked out a lot of tension in my body especially around the neck area. Asked for 1 hour massage and received just that from one person. No try to upsale and no scamming for me.

Be careful when they have two people working on you. Told me it would be $72 for the hour. Session only lasted half hour if even that.Definitely a tourist trap operation.Not a very good massage also.

Amazing foot and body massage. My masseuse, after 90 minutes under his experienced hands, had me reduced to a drooling mass of goo. With Worth every penny. One word of advice, they only take cash.

I stopped by on my business trip in New Orleans. I had been working all day so my back felt extremely stiff and sore. After getting a full body massage here, I felt super rejuvenated and relaxed!

Scam alert. Went for couples 60 min combo massage. They Changed service to 30 minutes by doing feet and back at same time. Tried multiple up sells and talked to each other almost the whole time.

So great. They were so nice and went out of their way to make my girlfriend and me feel at home. We are staying at the Ritz next door and have gladly dropped by every day. Definitely recommend.

Very attentive and nice massage therapists - thanks! Got foot massages here with my boyfriend, it would be good to add couple packages too :) prices look average for the area

They do not speak any English, and can't even read their own website. I wanted the Foot massage with Reflexology Massage. I Didnt GET anything but a basic foot rub with oil.

was the best massage I've had yet felt so much lighter afterward .. they know what they are doing .. just be clear of what u want before laying/seating down for a massage..

Clean place and good value for being so close to the new orleans attractions. Staff a bit rushy and try to convince for more minutes than asked. Because of that no 5 stars.

Came In for a foot massage with another, 25 mins later I got to start a foot massage.. while they were doing massage, they left the feet, answered phones to talk.. not ok!

Fantastic body/foot combo massages!!! Fast and very nice staff. My mom and I came here twice on our vacation to New Orleans and it just made our whole trip much more fun.

The perfect treat after a long day of tourism! I got the foot/body combo for 1 hr. Absolutely excellent and a BARGAIN at $72. Clean and nice facility. Recommend highly!

Over charge , They didn't do a 40 min barley 30 and when I went to pay they said that credit card machine was down . Would of be nice to know before I spent 240.00

Good massage was good but then I was charged double. And not good English or pretended at least. There was no reasoning with them. Very crooked was of business.

My shoulder had a really bad knot/muscle spasm. A 30-min basic chair massage & omg such excellent service. I feel like a new man. Highly recommend!

Never again. They are deceiving in how they ask you things. Make sure you specifically say the time and one person, unless you want to pay double.

Great massage ! Perfect for an athlete or someone just wanting to relax. Great location right beside the Marriott. Highly recommend this place.

This is a very good place, their massage skills are very good, I feel very comfortable, I will ask my friends to come here for massage!

Massage was great.. they try to up sale you while you are getting Massage. Not good! Try to do reflexology.. I only wanted Massage!

Had a 40 minute foot massage. Was great. Relaxing environment. Only negative is the massage oil/lotion wasn't of good quality.

When you have walked 25 miles over two days I'm sure anything feels amazing but it was worth every dollar to my husband and I!

They did a really good job on my full body massage this was the best gift my boyfriend could get me and they were very nice

Amazing massage. My upper back was so sore and now I'm relaxed and have no more pain. Thank you Jimmy!

Nice treat after walking around all day at the French Quarter. Very clean and relaxing atmosphere.

Every time we come to new Orleans we come here. We have never been disappointed! Good prices also!

Scam. The reviews that are good must be from friends and family. Don’t waste your time or money

SCAMMMMMMMM be careful for prices They will try to put extra charge when you are in the chair

Nice clean massage place. Reasonable prices good service. My back feels much better now.

Great stop during a long weekend of walking. Back massage one day, foot massage last day

Had a wonderful foot massage today. Really relaxing. Nice atmosphere. Very clean!

Had a fantastic experience! I did a 30 min chair massage I highly recommend it.

AVOID!! Horrible service!! Rude!!! DO NOT WASTE YOUR TIME AND YOUR MONEY!!!

Very nice and prices are great. Nice to relax. Thank you Annie and Gaison.

GREAT massage, super clean place, very nice people. HIGHLY RECOMMENDED!!!

This is the best massage ever everytime I come to NOLA I have to go there

Clean, friendly. Close to RITZ. Year after year I return to Tao Spa.

Clean, professional, and have a great foot massage

Great location. Clean facility and friendly staff.

Lisa was great. Hot stones and full body massage.

I go once a month. Great prices and great staff

I felt rushed out of there. The massage was ok

Nice quiet and clean building. Great massage.

Body massage felt like I was getting beat up.

乾淨衛生，寬敞明亮，技術還行，但無熱水泡腳的起式，也無熱毛巾敷腳，冰涼的手推拿，感覺不好。

One of the best massages I’ve had in the US.

Omg it was thee bomb, I need one in Michigan

Excellent massage I was extremely impressed

Best. Foot. Massage. Ever. Anywhere. Go.

Superb experience for me and my wife!

The worst place to ever get a massage

Best massages we’ve ever had …

Made love my feet he did.....nice

Absolutely loved my foot massage!

Ehh wasn't really that good to me

Good service and experience

Best foot scrub and massage

Very good body massage !!

Great massage! A Must!!!!

The massage was so good

The massage was great

Golf was excellent