I’ve been wanting to try an Indian head massage for a while; although the reviews for this spa were 50/50 I went ahead and booked an appointment. I booked an Indian head massage with Sam; who was lovely. I did turn up 10 minutes earlier for my appointment ( as I usually do when I book massages) ; to find that the spa had closed it’s doors and no one was answering the doorbell- luckily there was a lady sat inside (assume another worker) who told me to come back on time. Just be aware not to turn up early- as you would just assume the spa is closed. The massage was ok; although relaxing music is played- the noise from outside is loud and I could hear other people talking outside/ upstairs in the room with creaking floorboards- which didn’t really allow me to relax into the massage. The towel used to cover myself was a little damp so didn’t feel like it was 100% sanitary. All in all experience was average, although not terrible I don’t think I will be rebooking.

I booked a facial only to have the appointment rearranged by the salon 3 times on the same day, nonetheless I didnt complain and turned up (34weeks pregnant and having travelled there in a heatwave) to be told that I was unable to have it because im too pregnant. Despite there being nothing prebooking on treatwell with this information - the owner of the salon was SO rude to me saying that it was my fault and accused me of being negligent and implying I was bad mother for even booking a facial at all. They refused to give me a refund claiming I had taken up a valuable prime time salon slot ... despite it being empty there and the 2 woman at reception were clearly outside in the back garden doing nothing when I arrived. Don't bother going here, they will make an excuse not to go through with the appointment but will still happily take your money. No humanity at all and an insane lack of customer service

Colonic treatment- first time for me but decided to try eventually. Waited outside a closed shop, once she finally arrived all grumpy no hi or hello. Explained that I was nervous and uncomfortable so needed to be put at ease but this person was rude, abrupt and was either telling me off or didn't say anything at all! Afterwards I got told to use a flimsy toilet right in the corner of the actual treatment room, whilst there were builders walking around on scaffolding just outside the window right next to that toilet, window not covered properly. Bad experience, wouldnt recommend it especially for 1st timers. Forgot the persons name, but shes German. Avoid!

The beauty therapist was nice and friendly but lacked attention to detail. She wasn’t able to give the nails a symmetrical shape so I had to file them myself. But more importantly she did not clean the edges of colour with a brush and acetone, she used a metal tool to try and define/remove colour but it just made it look messy. I also had to point out that two of the nails had weird bubbles/texture so she had to remove it and redo it. She should’ve noticed that herself. Very disappointed overall. Paying £40 for a spa manicure I really expected a good result.

I wouldn’t give it a 1 star as it was that terrible. Susanne was not genuine, her customer service was poor, had no information on what she was doing and asked irrelevant questions outside of the activity. The colonic hydrotherapy only lasts 20 minutes, which was shocking as there was no indication on how short the session would last, considering you’re paying for a whole hour. I felt robbed and cheated and honestly wouldn’t bother returning. I do not recommend.

I absolutely LOVED my experience here. I would come back more often if I could!! Rabia is amazing at her craft and so lovely to chat with. She did an amazing job! Melissa made my nails so sparkly and pretty too! I highly recommend these beautiful ladies!!! They’ve created a warm and welcoming environment that I cannot wait to come back to

Ran 20 minutes late for a 30 minute appointment. The first 15 minutes was a big waste of time the temperature was too low in the dome and I couldn’t tell anyone until the therapist came in half way through - did not sweat at all till She put it up half way through. An hours journey was such a waste of time

One of the best deep tissue massages i have had in my life, and I've had plenty so that says a lot! The therapist, Sam, took her time to understand my problem areas and she worked her magic, kneading out the knots and tight muscles. Left the spa feeling much lighter and loose muscles. Highly recommend.

Lovely spa right in the heart of Greenwich. I book wellness package and a facial and it was amazing! I feel so relaxed, it’s such a nice spa experience, so conveniently located. I recommend it! Therapists were very friendly, attentive and professional. Thanks Penelope and Isla for a great spa day!

Went in for a pedicure appointment that started well but ended with me being left on my own. The lady went home towards the end of my appointment and I wasn't attended to for another 15 - 20mins. Finish was untidy and customer service wasn't the best. Customers should be #1 ladies.

The place could do with some up to date tools like an actual foot spa (I went in for a pedicure), but given the obvious lack of investment in the functional side of the spa I had a great pedicure. To the owner: please get some massaging chairs!

Had my first Laser session today. Melisa made me feel so comfortable from the consultation patch test I couldn't wait to see her for the actual treatment. She's honestly amazing and constantly was checking I'm okay through out the

I had a lash lift and tint today, Rabia looked after me and she was very friendly, kind, kept checking in to make sure I was ok and I had an all round lovely and relaxing experience thank you Rabia! See you in 6-8 weeks! Nicci

As a first time customer, I was more nervous than usual but my experience doing my nails was extremely smooth and relaxing! Thank you so much for the amazing work and care. Hope to be back soon!

I love LOVE Rabia and the team! I come back every month to be treated by her and I’m always so pampered and welcomed! Always leave feeling pretty and well cared for. Couldn’t recommend enough!

Had the colon hydrotherapy treatment here. Really great salon and friendly personable service, Susanne is an expert on this treatment and it really shows. Would highly recommend this spa.

The reflexology treatment I had was fine but the staff make the whole experience so unpleasant. Every interaction - from several visits - was characterised by rude, uncompromising staff.

High quality and professional service as always. I've been going to The Greenwich Spa for over 6 years for detox and massage therapies, and Susanne and her team are consistently the best

All their employees have always been very good at my eyebrow shaping. The salon is also great about fitting me in last minute, which I book and pay for online. Thank you Greenwich Spa!

Had the aromatherapy massage with Melissa. I feel taller, calmer and fully relaxed, I can highly recommend it. Always received a really friendly and professional service here

I had my first Hydrafacial with LEDlight therapy done by Lika. Lika explained everything to me and made a relaxing environment. I walked away with glowing skin!

Build up of sebum around the T zone area which really impacted my confidence in my skin. Had a diamond 60 facial by Ayla. Came out glowing! Thank you so much!

My wax from Rabia was amazing! She was so sweet and informative. She always made sure I was comfortable and gave me a great wax. Will def be coming back!

I got a massage as birthday gift and it was excellent, perfect presion and very relaxing. They took care every single detail, I'm very grateful

Ayla did an amazing job with my hollywood wax taking her time, she made me feel really comfortable. Definitely worth coming here

Pleasant atmosphere! Very professional people. I must say that Lyka is amazing therapist, fast and efficient:) thank you

Perfect shellac manicure by Dia ahead of an important event - colour match was ideal and she was as meticulous as ever!

Very professional service. Clean and modern salon. Rabia is amazing and would definitely recommend her

Ayla is great, 10/10 for any laser treatment & you see the difference after the first appointment

I had a lovely experience. Susanna was reassuring during my detox. Will be definitely be back

I had Brazilian and legs wax with Rabia and it was excellent. Very caring, highly recommend !

Isla was great! Really worked my muscles :) strong massage, just what I needed, thank you

Ayla is amazing! She did such a beautiful job on my nails. Absolutely perfect. Thank you!

Had a deep tissue with Ayla who was amazing, really great massage and helpful advice!

My pedicure was so neat and pretty and ayla was amazing. Would definitely come back.

Rabia was an amazing technician. So kind and friendly. I’ll definitely be back !

absolutely amazing! the sweetest girl did my wax and i feel so fresh afterwards

Rabia is an expert in hair removal. Fantastic results and virtually painless.

Excellent wax experience with Rabia, made me feel super comfortable xx

Rabia was excellent, friendly and caring. Great job will go back!