True professional, friendly and great old fashioned customer service was our pleasure to experience at ‘The Rocks Pharmacy’. The wonderful Pharmacist showed extreme kindness and care for our somewhat emergency situation and was found to be truly like an angel after my sister and I had endured four hours of frustration running around Sydney on a Sunday afternoon seeking replacement medication within a very restrictive time frame. We encountered many closed doors and straight out ‘we are unable to help’ when this amazing and knowledgeable Pharmacist listened to our needs and genuinely wanted to help. Not only did she take the time to help us contact the right medical professionals to get the required scripts rewritten, the pharmacy was able to fulfill our somewhat exhaustive list of necessary medications on site. During our time at the pharmacy we also noticed the Pharmacist partner providing the same great old fashioned customer service to each and every person entering their pharmacy. Consistency Yeah!! This pharmacy in appearance is old world charming and is truly complimented by its old fashioned customer service. It was extremely clean and really well organised both with its operational efficiency and stock availability. We cannot write or say enough about this business and the people who operate it. Thank you from the bottom of our hearts for the way in which you listened and were prepared to help us in our unforeseen emergency medical situation. We hope one day the 'Pay it Forward' scenario will return its kindness to yourselves and your business. If we resided in Sydney we would not hesitate to return there again and again for all our pharmaceutical needs. If you are seeking a reliable, friendly Pharmacy and Pharmacist and great old fashioned service, extensive knowledge and a great availability of stock and medical aids in Sydney then we have no hesitation in recommending 'The Rocks Pharmacy'

Peter the pharmacist is a STAR! His passion for the pharmacy is evident in the way he knows everything about all of his products. I came by a plethora of perfumes in store and purchased the LOVE IN CHOCOLATE perfume. I like how long lasting it is for such a small bottle. The warm top notes and the sweet after taste makes it a winner. I would say it is a unisex fragrance depending how you wear it.

I walked into the pharmacy and the lady behind the desk immediately told me she was closing now. I gave her my prescription which was an ointment to put on my ears to seal wounds and prevent infection. She gave me the wrong prescription- eyedrops for conjunctivitis that cost 20$. I now have eyedrops I can’t use that I spent 20$ dollars on and I don’t even have my prescription because she kept it.

Amazing knowledge, range and service. Peter and his team are always happy to assist, and they go over and above to provide a level of service that you just don’t see much these days! You will not find a better pharmacy in Sydney! On a personal note, thanks you for bringing ‘community’ back into The Rocks! Great job to the whole team – it is all very much appreciated!

Fantastic old pharmacy. Customer service was very good. Desperately needed to hire a wheelchair for my 10yr old who had broken his foot. Only in Sydney on a four day break and they sorted us out with a very good daily rate. Highly recommend this pharmacy to anyone looking for that old fashioned service that is so desperately lacking in many modern day chain stores.

The pharmacists are friendly, knowledgeable, helpful and greet with sincerity and a smile. They take time to look into any query (for example on ingredients, benefits or disadvantages), and have helpful advice, suggestions and recommendations. A personable, community, professional space. Thank you.

I have been a client of Peter since the beginning. His attitude never changes. He goes above and beyond every single time. No big or how small Peter will take the time to help busy or not. He understands care of people and his role superbly. I will keep coming back. A big thank you Peter.

Peter the pharmacist went above and beyond to help me. Gave great advice and was very informative. Very refreshing to see a pharmacist who cares about his patients. A true pharmacist! You cant find pharmacists like this anymore. 5 Stars! Thanks again Peter and Staff

Really lovely pharmacy reasonably priced considering it’s location. The lady who served me was very sweet chatting to my two children who kept asking for things. The lady gave them both a bumble bee toy which was very kind of her to do. Highly recommend!

The fantastic staff at this store go the extra mile and treat you like family. Pharmacists are very knowledgeable and always willing to assist. Thank you for always being so helpful!

Such a quaint little pharmacy in the heart of Sydney. The pharmacist there was friendly and knowledgeable. Highly recommend if you’re in need of impromptu pharmacy needs

Thank you. Without you renting a wheelchair to me my vacation would have been ruined You made it possible for me to show my wife the area We will be forever grateful

Bonne pharmacie, un peu plus cher que Priceline, mais ils ont tout et ça dépanne bien quand vous êtes à The Rocks. Le personnel est compétent et gentil.

Peter the Pharmacist is super friendly and gives careful, compassionate advice. We enjoy coming here for the great personalised care.

The pharmacist here is super friendly, he even made me crack a smile a few times when I walked with a cold, feeling like rubbish.

I have never come across as knowledgeable and friendly as Peter. He looks after everyone and is a HUGE asset for the Rocks!

Best chemist I’ve ever encountered. Staff is sooo friendly and helpful. Feels like a small town pharmacy in the city.

Loves it when Cruise Ships are in. RAT test mandatory for NSW border force - double the price at this shop

The best Chemist in the city! Customer service is amazing, especially from the young gentleman Peter!

the young lady helped me out with some emergency medicine after i had run out. saved our holiday

Super friendly staff, limited stock and higher prices likely due to exorbitant rent costs

Professional & personable. I have been here a few times and they're always very helpful.

Absolutely excellent customer service from the gentleman at the counter! Very helpful

Peter is the nicest guy I have ever met... service is always above and beyond.

Very friendly staff, was clean and tidy and in a convenient location..

Guy that works here is really nice and helpful and friendly

Cute little place, best pharmacist I've seen for a while.

Exceptional service and care pre cruise. Thanks so much.

Really nice and welcoming pharmacist behind the counter

Really well stocked and the nicest staff ever!

Very friendly and helpful staff. Well stocked.

In a world of rocks this chemist is a diamond!

Excellent and personalised service. Thankyou!

Wspaniały i pomocny farmaceuta bardzo polecam

Peter saved our vacation! Amazing place!

Great pharmacy and friendly pharmacist

Prices of products are very expensive!

Very friendly and helpful pharmacist!

Professional advice, kind staff.

Very kind and helpful pharmacist

Loves the old-school looks!

Way overpriced covid tests

Świetna obsługa polecam

Better living thru....

Love Peter and Yuan.

Peter is the GOAT.

Very helpful staff

Helpful chemist

All went ok