This morning around 05:40 am, I was using drive-thru at this location to buy 1 medium double-double. When I reached to pick-up window, I have shown QR code (scan & pay) to the person working there. She had already charged me 6.34 CA$ for 1 medium double double. Then, I told her that it is just 1.91 CA$. Then, she said by mistake she places next order first. I didn't say anything to her and she refund me 3 CA$ in cash. Still I have paid 3.34 CA$ for 1 medium double- double. When I asked her for exact refund she took back 3 CA$ cash and did refund for 3.97 CA$ in my card and gave me receipt. Still it was 2.43 CA$ for me to buy 1 medium double-double. Then, I have left drive thru and parked my car in parking. Then I went inside the store and asked her for exact refund. Upon asking, she was blaming the POS system at Tim Horton's and got angry with me. Then, she did give me 50 cents in cash and I have left from there. After doing all this, I get my coffee in exact price only. I don't mind to pay as I was there to buy it. But in terms of appreciation or to show some regret on their mistake, they should reward something not just make exact calculations and make blunders. This is ridiculous service I have received from this Tim Horton's. First of all, when customer is struggling due to your fault at that time you should at least reward him/ her with something. Instead of that, people working here try to argue with customer and at the end of all the struggle customer has to make calculations for exact price. Wow!!! If customer is in hurry or don't check then they don't even listen to us and charge whatever they want to. I do understand anyone can make a mistake but it should be once not 3 times in just 5 minutes. On top of that, there is no reward just angry words from them. Manager or leader of this team need to teach their employees about customer service.
Service: 1

I asked for a WHITE hot chocolate and in the pictures you can clearly see that it’s not. I even stressed that on the speaker and who ever was taking the order clearly didn’t hear me. Then look at the amount they gave me. I ordered a large was they put a small in my cup smh. They need to stop rushing. They are making to many mistakes. To not be fast and still mess up makes no sense. Just master being correct first. I went back and the employee was telling me there no manager he left. I said left and weren’t where. He looks at me so lost like I was suppose to walk away. He said to another store. So I said ok then do you not have someone next in charge. Where the supervisor or is this location just run by employee only?? He said ok and then went and got her. She changed the drink but brought it to me still half full. Smh poor service.
Service
Take out
Meal type
Breakfast
Food: 1
Service: 1
Atmosphere: 1

Extremely poor customer service at this location. I've been coming here despite the rude behaviour of the staff at the driver thru window as it's close to my work place but today was another level. After my order of a coffee I asked that I'd like to recharge my Tim card as well, this girl at the window said I cannot do that as you have to say it while placing the order. I was quite, immediately she said "don't give me that look"! I don't know what look, maybe I was surprised and a bit disappointed but I didn't say a word! This is how they are trained by Tim Hortans? Pathetic behaviour as if they own the world. She didn't give me her name after asking multiple times. But this is one of the worst locations I came across and I've seen similar behaviour here multiple times. Saw other reviews too and it's not just me who has this experience. Astonished on what the level of customer service has become.

Just an average shop with very average layout but placed well in the middle of businesses and shopping areas to use as a catch up place. Services are usual mechanical where your service provider is more into counting the numbers and running through motions like a machine than serving you like a human being by considering himself as one as well. Wellcone to Tim Horton mechanical world where human feelings have gone missing rather gone to fishing with money making ventures. Cheers Canadians anyway
Service
Dine in
Meal type
Brunch
Price per person
$20–30
Food: 3
Service: 3
Atmosphere: 3
Recommended dishes
Muffins, Roasted Hazelnut, Freshly Brewed, Farmer Wraps
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
Plentiful
Wheelchair accessibility
Good accessibility

Ordered the beyond meat burger......they forgot to out the entire burger on the bun. When I went in to correct it everyone behind the counter, aside from the manager on duty who was genuinely trying her best, was just absolutely too lazy to do a damn thing about it. I was missing the side wedges as well and I should have checked the rest of the border as the "20" pack of timbits was also lacking a few things....like all the timbits I paid for! Something was wrong with almost every item of the order, the ice cap was melted, the grilled cheese had pickles on it for some reason. The coffees had cream instead of milk......and again, nobody behind the counter could have cared less. There were about 5 different orders ahead of mine getting corrected for the same mistakes. This is what happens when people aren't trained or paid properly.

We visited Tim Horton and the cashier accused me of having someone else Tim Card as I wanted to retrieve my Tim points that's over 2000 points. When I asked him to assist me with retrieving my points his attitude was NOT THE BEST. When the female cashier was trying to help me the male cashier started to talk in his language and the female cashier stopped helping me to get use of my points. I would never go back to this Tim Location. Tim Horton's taste and customer service have dropped drastically. This is crazy a Canadian franchise is going down in a bad way. I wish people would do what I am doing. Create a bad review, that will help people. Lost of people will read your comments. It can make someone else feel good that you're giving them the heads up.
Food: 2
Service: 1
Atmosphere: 1

Not impressed. Food was cold and mangled, and the cup leaked. Emailed customer service and they referred me back to the store. They attempted to call me once and didnt leave a message. I then went back to customer service who again referred me to the store. 6 weeks since the incident and they havent tried to contact me. Will avoid this particular store from now on. Also not impressed with customer service for passing the buck. Edit: I gave you two opportunities. Your customer service passed me off to the store both times despite me telling them the store was not contacting me. They said they couldn't control response times. I am not going to contact them a third time.
Service
Take out
Meal type
Breakfast
Price per person
$10–20
Food: 2
Service: 2

At 7:35 pm on Drivethru Ordered a Double Double and 20 Timbits. It took three tries for the person to understand Double Double and even after confirming 4 times the quantity of the requested varieties, the timbits were still assorted as per the choice of the server. I had to park outside and go inside to request for the correct items. The restaurant was really a mess as well. Seems like Tims doesn’t care about their quality anymore as my previous orders have also been messed up by drive-thru staff at this location. Sorry folks but this location really needs to improve their standards to match other Tims locations.
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 2
Service: 1
Atmosphere: 1

Customer service was 100% Great workers I was shocked when a lot of items weren’t available at all ! When ordering these items, the worker informed us that they didn't have anymore (everything croissant, Hashbrowns etc.) We ordered a lot of coffee and food. Because they ran out of everything croissant,we instead ordered the original croissant with eggs and cheese, but sadly, we were not toast at all. I mean they kinda were cold and the cheese wasn’t melted, as we had asked them to toast.
Service
Take out
Meal type
Breakfast
Price per person
$80–90
Food: 2
Service: 5
Atmosphere: 4
Recommended dishes
Cheese Croissant
Parking space
Plenty of parking
Parking options
Free parking lot

The worst TH in the city, by far. First off, i took a few minutes to place an order, as all the workers were stading around talking or getting drive thru orders. Myself and another customer(the only other customer at the time) stood there for 20mins, after ordering, waiting for basic sandwiches. No one seems to be able to speak effective English here, also. On top of that, they messed up my order, and also used a different bun rather than the usual sandwich bread. In the parking lot, the other customer told me theyd messed up his order aswell. This place needs someone to supervise, because whoever they have now isnt doing anything.
Service
Take out
Meal type
Lunch
Price per person
$10–20

I put in a mobile order from my car and then went inside to pick it up. I waited in front of the sign that says "Mobile Order Pick up". Sounds reasonable. After 10 minutes I asked where my order was, which I thought was a reasonable request. Can't find it she said. There were 12 people working behind the counter and it took 15 minutes to get a simple order. Why? Because no one looked at the order screen. And apparently, I was totally invisible standing there waiting. No one asked how they can help. If you want your coffee hot, don't come here.
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 4
Service: 1
Atmosphere: 4

This is a review for Tim Hortons ‘Aimco/Dixie’ branch in Mississauga. I am absolutely disgusted at the way the woman took my order. She had such a bad attitude and when I went to get my order on the window and asked her why she’s showing so much attitude and this is not the way customers should be dealt with. She simply replied this is how I talk! I said to her I’ll let the headquarters know you are not nice to your customers, she replied ‘okay do whatever you want’ We come to Tim Hortons to pay for coffee not to pay for someone’s attitude!! This is highly unprofessional! I understand people have a rough day but we shouldn’t be an employee’s punching bag! So disappointing!

Wish if I can Zero star to this location, almost 15 mints to get 1 order , big location with less staff and no respect as I waited 5 mints not attended by any one of them, when FINALLY A SINIOR LADY came she said if you have small order I will help you as I am working on different one, lastly I nicely said you guys need more people here and she rudely replied " go ask owner" i felt like i am in unbranded eatery place ,she did not bother to explain or apology as they dont give a dam. Guys not worth it unless you have free time. I remember when it feels that you are in Tim hortons not any more on this location.
Service: 1

I and my colleague have been going to this Tims regularly during our lunch. The service has been horrendous from last few weeks. The grill machine doesn’t work sometimes, sometimes they don’t have what we ordered so they ask if we would like something else as if we have any other choice, they don’t listen to when we order and confirm repetitively. I would suggest not to visit this through drive through as they are really slow in processing order as well , mainly because things mentioned above.
Service
Take out
Meal type
Lunch
Price per person
$20–30
Food: 1
Service: 1
Atmosphere: 1

I just ordered a 50-pack of Timbits to bring to my former coworkers for a surprise visit. I arrive at my destination, deliver the Timbits and see that they gave me literally half of what I ordered. We counted 26. Very unprofessional, it feels like I've been robbed. If you don't have enough Timbits to fill an order just advise the customer, don't scam them. I returned to the location and the supervisor on duty provided me with a new 50-pack, so I have revised my review score to reflect an average of the initial experience and the quality of the resolution.
Service
Take out
Meal type
Other

I have a restaurant in next plaza and Tim Hortons is one of my favourite. Anytime you need coffee or Bagel in drive thru , you won’t get what you order. The staff doesn’t listen or take orders properly, they make you rush while taking order. As soon as you reach drive thru window, on one hand they have machine n other hand is food. As soon as you pay the staff is ready to throw stuff on you. Pathetic service, losing Canadian service benchmarks
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 1

They have 55 workers behind the counter and nobody wants to serve the in-store customers. They only wanna service the drive-through they made my order incorrect and service everyone else coming in after me, and made me wait 10 minutes for a coffee that was made incorrect. The workers are rude and have no customer service. The Tim Hortons smells and is dirty, but is the only location around. Such a big Tim Hortons with very little potential. It’s in a great location but it’s the worst Tim Hortons I’ve been to.
Food: 1
Service: 1
Atmosphere: 1

This place is just OKAY... The premises are shared with Wendy's, and despite appearing large the place is always busy given the industrial area it's in. The busyness contributes to a sense of liveliness but at the same time is noisy and thus a poor choice for studying, that plus the WiFi is slow. Cleanliness is average, service is pleasant but slow, and the bathrooms are unfortunately better left unvisited. If you're just grabbing a cup of coffee do yourself a favour and go through the drive thru, it's almost always faster.

Took more than 10 min in drive through just to make a bagel and asked what's taking so long, because when looking inside, she was talking with 2 other employees rather than doing there work. instead got yelled at by a girl name mandeep. (Shift manager) she sais she was. Disappointed with her response with yelling rather than apologizing. Please take a look in camera to see what they choose to do rather than work at night
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 1

I am appalled by the state of the bathroom. I spoke to Wendy's and they informed me that Tim Hortons was responsible. Garbage everywhere, blocked urinal, huge puddle on the ground for someone to wipe out and crack their head on the toilet and ground. I went back in to check to see of it was addressed 30 minutes later. And it sure was not. After I write this, I will be submitting to Peele health. How can you let your restrooms get like this when everyone has a phone and camera? Zero pride.

This location has so bad customer service and preparing food, that it is the second time they forgot a hash brown, and when I checked the sandwiches they forgot to put bacon in it. Thank God the second sandwich was right. The worst thing is they take a sandwich and put the bacon in it, they did not through it, they through only wrapping paper. This location was excellent before, but around eight months ago they went down.
Food: 1
Service: 1
Atmosphere: 1

I have ordered a chicken parmesan pizza and a tea from here, i must say they pizza tasted like rotted chicken, and it even had a bad smell. The tea was nice. I'm very disappointed with the pizza. I never ever will try it, or I'll even tell my friends about this pizza. I don't know i just wasted around 10 bucks for garbage.
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 1
Service: 2
Atmosphere: 3

Went through drive through, ordered my coffee and I forgot to get something when ordering, come up to the window and I ask if I can add 1 more item(bagel) they simply responded with we can't I'm sorry too busy, there's a line behind you, I look behind me and there's no one. If I'm the only person in line and they think they are busy, wondering how they survive the day when it does get busy.
Food: 3
Service: 1
Atmosphere: 3

Customer service was short and not friendly. I went thru the drive thru 7am... first thing where they're should be a large assortment and fresh. I requested a nice assortment of different donuts and I received squished, stale and numerous of the same kind?? I work hard for my money and not happy when I arrived at work to treat my staff and looked in the box. Come on!
Service
Take out
Meal type
Other
Price per person
$1–10

Best service around GTA. I asked hot water in my own bottle, the lady at the counter was very friendly to fill my bottle with hot water for free. It was the first time in Tim Hortons where the service was best and hot water was free with own bottle. Other Tim Hortons roughly charge customers 20 cents whatever you bring your own bottle or ask a cup. Therefore, this Tim is best one.
Meal type
Other
Service: 5
Atmosphere: 5

People dont even care to cater you, when asked to please clean the table it was dirty, the lady said why all the tables are dirty…, they will clean it when they have time. Such a disappointing answer and the people just ignore you, dont even bother to talk your order. And this is not just for once, it happens all the time.
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Service: 1
Atmosphere: 1

Stood at the cash and waited 15 minutes to be helped and I was the only one in line. The lady kept serving drive thru orders one after another... I was extremely annoyed when all I needed was an apple juice for my crying nephew. Very frustrating and terrible customer service . It's a shame they are not capable of multi- tasking or alternating between drive thru and in-person customers. Better training required!
Service: 1

Worst service crew is always playing around not helping customers need to wait longer than fine dining restaurant to get a sandwich every time i come here, there’s no single day they don’t mess up the orders. Not recommended at all you’ll waste time and money both.
Service
Dine in
Meal type
Other
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Sandwich

Worst location I been at in along time will not recommend will not return to this location was worth my 20 mins time for our coffee can not fresh donuts and had to go in twice to replace our order breakfast beagle was made wrong Classic breakfast was also made wrong and cold and they wouldn't Give a refund as was told the didn't know how to
Service
Take out
Meal type
Breakfast
Price per person
$10–20

Nice customer service, one of the 5 star reviews Tim Horton in gta. Fast service, I got my order right. Overall good place.
Service
Dine in
Meal type
Breakfast
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes
blt Bagel, Muffins, Sandwich, Chocolate Dip, Freshly Brewed
Parking space
Plenty of parking
Parking options
Free parking lot

Their service is very slow, even in the drive thru. I spent 20mins with only 5 cars in front of me. All I ordered was a coffee. The staff are very unfriendly and unpleasant! I don't complain, almost never, about service as I've worked in restaurants when I was younger, but come on! Franchises have standards of costumer service which are not being followed here.
Meal type
Other
Price per person
$1–10

This location is understaffed as compared to other mississauga locations,even though it is big. However only 1 person is serving to walk-in customers and 5 employees for drive thru . Everday people have to wait for 15 minutes to give the order specially after 4pm. Everyday means everyday. Manager or Owner should look into this.
Service
Take out
Meal type
Other
Service: 1
Atmosphere: 1

We have several families come to this Tim Horton every Sunday for over past 10 years. It was so sad to see that the staff got changed every few months. Now staff have no training and don't know what they are doing. Coffee become so watery, bagels are so burnt. Even the facility are getting worse. Tables are rocking, pads are wiped. We can't stand it anymore, so we decided to move to nearby McDonald.

Management should treat walk in customers like drive through. Having one cashier to attend to all when a handful on drive through is rude to walk in. While I get it's hard finding labour right now train them well , I shouldn't have to ask for what I paid for twice . I've worked in fast food so I know what customer service looks like and spending 15 minutes to order and leave is not good service.

This Tim's had the filthiest washroom I have ever used. Most Tim's make cleanliness a priority. Also the main dining area needed a good sweeping too. This makes me worry about the cleanliness of the kitchen. Thank goodness I only bought a muffin and a few donuts!
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 4
Service: 4
Atmosphere: 1

It is 6.00 o clock in the evening . If i would have given the 0 star i would have given this tim 0 just visited its drive thru and the lady taking order was super rude. We just by mistake say wrong drink name she harassed us by laughing at us and she got paid for her job why put your work frustration on the customers. Do we pay for harassment? Shame shame on the customer service.

The guy at the cashier doesn't give you the payment receipt , I had to ask him. At the moment I got my coffee, I asked for some sugar. They give just one small sugar bag without even look at my face. Might be he thinks he is doing me a favor....
Service
Dine in
Meal type
Other
Price per person
$1–10
Food: 4
Service: 2
Atmosphere: 3

Came to this location while staying a few days for work even it's away from my hotel. The front ladies are fast, efficient and work hard. Food comes out in not time. Keep up the good work, everyone!!
Service
Dine in
Meal type
Breakfast
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Sandwich

First time at Tim Hortons and for an American this is the first Canadian coffee you want to visit and it’s worth it, I got the timbits and a French vanilla ice cap and they were both good even though the ice cap was very sweet they put too much vanilla syrup but it was fine after being mixed with the ice.
Food: 4
Service: 5
Atmosphere: 4

I've tried to give this Tim Hortons a few chances but it's terrible. The washrooms are always disgusting never cleaned. Theres flies in the building and the service is aweful. The staff never seems to know what's going on.
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 5
Service: 1
Atmosphere: 1

Not organized at all. Everytime the wait time is too long and most of the times they dont have what you want. Sometimes thier grill is not working, sometimes they dont have hashbrowns. Everytime its something or the other.
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 2
Service: 1
Atmosphere: 1

It is a pretty nice Tim Hortons location, if you are passing by the service is fast and friendly, if you are going to sit with friends or by yourself it offers a great atmosphere
Service
Dine in
Meal type
Other
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Grilled Sandwich

Service was too poor, staff is very rude and Jasleen Kaur is being so rude on drive thru, I just ask to add 5 timbits on window, being so rude, refused to add it because she said my timer is going on! Very bad customer service! everytime
Service
Take out
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1

Not Happy with the service at this location. service at cashier not very nice to customers the worst Tim Horton’s Location I have been so far
Service
Dine in
Meal type
Dinner
Price per person
$50–60
Food: 2
Service: 1
Atmosphere: 2
Recommended dishes
Muffins, Sandwich, Freshly Brewed

Great place and it's spacious. They definitely need to work on their Costumer service. Hello, hi, thank you, positive vibes and a smile are never heard/seen here. MANMEET NEEDS TO WORK ON THAT.
Service
Take out
Meal type
Breakfast
Price per person
$10–20
Food: 5
Service: 2
Atmosphere: 5

Every time i go here they take order but give wrong order always or forget to make the item properly. I am editing this review as employees doesn’t know how to talk. I thought service would be good now but still everytime i go i get the wrong order. Not recommended at all.
Food: 3
Service: 1
Atmosphere: 1

Ordered steep tea from drive thru. Tea was not hot. Again went to order steep tea from drive thru window without any complaints. The gave me coffee instead of tea. I did’nt complaint to anyone but your service forced me to put the review. Just ask your workers this kind of customer service is acceptable ?
Service: 1

Reeces dream cookie that costs 2.29$ has over cooked and melt Reece on it . The whole thing got stuck to the pouch. Terrible and disgustingly . I can’t believe I paid that much for this.
Meal type
Breakfast
Price per person
$1–10
Food: 1
Service: 5
Atmosphere: 5

The worst tim Hortons branch. I need a manager to call me. Always do not pickup the right order , always cleaning the machines as an excuse to decline a latte of espresso, always rude behaviors. Better to close it if you do not wanna work
Food: 1
Service: 1
Atmosphere: 1

I asked for a ham melt cheese sandwich. After I left I founded it's cold ham and look like frozen what ever I don't like it.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 1
Service: 3
Atmosphere: 3
Recommended dishes
Sandwich

Once again i had a very bad experience with Tim Hortons at Aimco Blvd. I was in the drive through and the Lady/girl who was taking the order was very rude and disrespectful. First she asked for the order and then told me to be quiet then again asked for the order.
Service: 1

I have been going here for the past 5 years. They always have everything available unlike other tims i have been to. Best tim's in town. Love it. They're have your change ready before you even have your money. I have never gotten a wrong order here. Also service is really fast.

Their corporate needs to staff this location better. Drive through was running smoothly but counter service was abysmally slow. It shouldn't take 10 minutes to order and get 2 dozen doughnuts. They need more than a single person for the early morning rush.
Service: 1

It was quick and accurate service food and coffee was fresh.
Service
Take out
Meal type
Other
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Freshly Brewed
Parking options
Free parking lot

The employees at this location do not have any customer service training They don’t know about there products They don’t know what a double shot expresso is . They take long for orders don’t come to this location
Food: 1
Service: 1
Atmosphere: 1

At 3.Am on November 1 i was ordering there was a lady on drive through window taking orders first she didn’t let me complete my order just said drive up without listening to me in rude way. After that she gave me wrong order.
Service: 1
Atmosphere: 1

I come here often, the number of times I get my order wrong is beyond me. The training must be severely lacking. You have to repeat the orders multiple times and still hope they get it. I mean who doesn’t understand toasted bread from warm bread. More

Photos speak for themselves. Staff were not too concerned about it even after I showed them the pictures - filing a complaint with Tim Hortons head office tomorrow as well as peel regional health.
Food: 3
Service: 1
Atmosphere: 1

Ordered a coffee and the egg bites around 6 am, coffee was wrong, egg bites were ice cold in the middle, I was at the window for 5 minutes but I guess it wasn’t enough time. They re made the coffee correctly and gave me money back for egg bites.

Coffees at this location taste different everytime. They donot maintain their standards. I work near this location so i often come here for coffee.
Service
Take out
Meal type
Brunch
Price per person
$1–10
Food: 1

Worst customer service i went there to grab some tea two days before . An indian girl there with mask on have no sense of how to deal with customers .she is rude till the end . Idk how she got this kind of job her rough tone unkind

Does this look like 1 cream coffee?? They forget to put coffee and this happens once or twice everyweek!!! I made a complaint plenty times but no improvement. I hope they don't spoil my morning coffee anymore after this post.

I come this location to buy 4-6 different coffees every day. Once or twice every week I am getting wrong orders there is a big communication gap. Worst experience and no improvement.
Service
Take out
Service: 1

Waited 25 mins in a drive thru for a coffee and a pastry. Even with wait times, the order wasn’t delivered properly. They had not added sugar in latte and warmed up pastry even if we had asked them specifically.

I order everything bagels at this store but instead of that I received scsame one. And quarter of drinks are not good, staff is also not nice
Food: 1
Service: 1
Atmosphere: 1

Long wait line inside restaurant. Worst service i ever seen at any other tim location
Service
Dine in
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 1

Very bad service, this is the closest to my work place, everyday i visit them and they disappoint me. Today ordered large but gave medium tea, other day they gave expired tea and half cup

Slowest service I've ever experienced, always wait a long time in line and to get my food compared to other Tim Hortons of any size.
Food: 3
Service: 1
Atmosphere: 1

Pretty consistent quality of food at this location. Clean, They are usually very busy during meal times
Service
Dine in
Meal type
Lunch
Price per person
$1–10

it just another tims .. but for some reason every time I order a bagel it is all messed up. Cut badly.. smashed...do better
Food: 2
Service: 4
Atmosphere: 3

This is the worst Tim Horton's I have visited. Male cashiers are rude. They just just stare at you and mumble. The doughnut was hard. The muffin was decent, but not great.

Had the cream of broccoli soup. It was very watery. And when I brought it back they told me this is the way they make it. But it's not to the standard of other stores.

I did a big order and they have no bags! Not even a paper bag to put my bowl and wrap and pizza. They just give it to u by hand. And that's so unprofessional. More

Yesterday I ordered a extra-large double double Their was unfiltered coffee inside Today I ordered extra large double double No sugar inside
Food: 1

poor service at alll. Waited for 25 mins for just a steap tea. No proper staff, management . i wll not recommend this location of tim hortons to anyone.

Their team was incredibly responsive to my inquiries, demonstrating flexibility with scheduling and overall, they were a pleasure to interact with.

They guy that served us was alone, so he was slow. It is important to have at least 2 employees during night shift, so they are not stressed More

Very rude service. I accidentally placed an order to another location and they said we can not do the order without spending more money. More

Worst customer service i have ever seen or experienced. Weeks before, i was in a cashout line paying for my coffee. The cashier said

On drive thru in morning, i wanted to add more to my order at window, the lady there was so rude and said she cannot edit the order.

Bad drive throw service take 10 15 min normally waste precious time
Food: 1
Service: 1
Atmosphere: 1

Terrible coffee unfortunately and they serve Latte with drip coffee which is absolutely bizarre.
Food:…
More

Nobody bothers to attend the mobile orders until you request someone to attend
Food: 3…
More

Food and service is good. The washroom is a biohazard.. Use at own risk.
Food: 4…
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Poor service at 11 pm for the drive thru July 1. Very rude, he didn't want to take the order

Nice place but Tim”a works very slowly and Wendy’s doesn’t have baked potato very often

Their work is excellent, and they keep their promises. Their pricing is excellent.

wait 20 minutes for just 2 icecapes . very bad service on drive thru

Very dirty washroom and smells extremely bad.

Good ambience, neat and clean. Not so crowded