Purchased 4/29/2023 Sales Person Micheal Grandys Assembled by Tony. Trek District 4 US Medium Frame Color Lithium Gray. After doing homework on bicycles online and other models decided to go local because I got to test ride before buying. I went to several local shops but I got the best service here on the Southside of San Antonio. Love this Bike low maintenance needed all good at this time. I’m impressed with how quite this bike is. The Gates Belt System is smooth the Alfine 8 Hub is Wow! I’m baffled why these bikes are not more popular. I think it’s because low to no maintenance needed. Anyway back to my purchase when I paid for it they promised and delivered. I like that and appreciate!

Michael was such great help and very knowledgeable, the customer experience is what made us decide on returning and purchasing bikes from him. I highly recommend Trek and making it your first stop on your bicycle search. The service guy (I feel terrible that I can’t remember his name) was also amazing and quick on building my bike. I definitely feel like my bike would be in good hands if anything needed to be done to it. Thank you again for all of your help!

Very chill environment but also very knowledgeable about specifications on equipment. You don’t feel pressured into buying right away and they don’t try to sell you something that is higher priced. I went in for a low end Trek and after about 30-1hr I was out with my new bike. Looking forward to taking it to the trail tomorrow for the first time. Would recommend this shop to anyone looking to get a bike. Very outstanding customer service.

Bought a Trek Marlin 6 at Southside Bike World. Great place for awesome Trek bikes and accessories. These are not your Academy, Wal-Mart or Target bikes, but if your looking for good smooth riding bikes, Trek bikes are a good brand to consider. They are pricier but you will feel a difference in your ride.

Adrian the store manager is very kind, knowledgeable, and takes the time to give each guest exemplary service. You never feel like you're dealing with a pushy salesmen or someone who doesn't care. Thanks Adrian for such a wonderful demeanor and extraordinary guest service!

First time visitor. Very helpful and knowledgeable staff plus plenty of equipment and accessories as well as a repair facility in the building. Inventory is a little pricey, but brands are reputable worldwide in many instances. Drop in and say hello!

First time customer, very pleasant experience. The service was excellent and the store was very nice. Michael was very helpful, answered all my questions. I highly recommend Bike World for all your biking needs. They definitely have a lot

I recently purchased 2 bikes over the last 2 months, one from this store and the other from the 281 location . The staff at both were super friendly and willing to answer any of my questions (thanks Adrian & thanks Rich). The prices were

Terrible and insulting. I was happy to finally have a Bike World location closer to me, and immediately headed over to the SE Military location for some much needed repairs once I discovered their location about 10:30am during the week.

Elijah and Eric were very friendly and attentive. Helped me with my bike as soon as I walked in. Can’t think of another place I’ve been to in years that gives you immediate technical help. I intend on being a loyal customer!

Had all my hardware needs for my trek bike as well as for my granddaughters bike. They were very helpful and prompt. will be visiting again! Thank you for your professional service.

Eric and crew are very friendly and took plenty of time with me , I'm very picky and they answered all my questions , i bought a very nice comfy bike, new customer for life!

Had a good first impression while talking with the manager of the shop today. The bikes are top tier and the staff are friendly professional bike people. Gladi dropped in.

These guys were great. I can tell they care about the customers and their experience when coming to their establishment. 100% recommend!!

Justin is awesome & got me squared away. I rode into the sunset with a huge smile, knowing I just made a life changing purchase.

South Side folks —- excellent Customer service from Jennifer and the technician we worked with ( think his name was Eric).

Smiling faces, great staff, they know there product, I feel comfortable shopping in your store on the south side!

Love this place great people and all. Very friendly and helpful I will always support this place.

Good customer service. Pricey, but nice stuff. I want to think everything is high quality

Excellent service and very good bicycles.