I rate 2 and a half. My reasoning is because it feels a little cramped, it’s nice to see that there are a lot of birds but most of them are struggling to get space. Budgies especially are shoulder to shoulder on both perches, and there are still some budgies at the bottom of the cage. Now don’t get discouraged at this problem, they have recently just set up here and I’m sure things will improve but I really worry sometimes because some birds look really sick. My big main issue is the space for the birds, second would be the health these birds are in, and third would be prices-some of these birds are highly priced, I have bought a couple birds and only information I got was that they’re healthy and tame but one bites me and still is. One died and he has told me he was a baby but after some research I’ve come to a conclusion that he was over 10 years old, I’m so heart broken and won’t be getting a bird from there until I see improvements and when I’m emotionally ready..

I can't say I didn't get amazing service at this place. We got our beautiful baby girl from here (I was disturbed that her and her sister were covered in their own feces). We were looking for a Rottweiler and were told she was purebred Rottweiler but they did not have her papers (should've been a sign). As she grew we started to notice she didn't look like a full bred Rott. We got a DNA test done and it turns out she is not full bred Rottie but rather she is 12.5% Portuguese Water Dog. I do feel lied to and have considered many times going to get my money back. I love this little girl with my whole heart even though we were misled. Just do your research when visiting this shop. Owners are very nice and personable but I should have made more of a push to get her papers or proof that they knew she was full bred.

Terrible lugar. Por favor no lleven a sus perritos a este lugar. Para empezar el servicio horrible. Comunicación ni se diga. A mi perrita le cortaron un dedito. Estuvo llorando y sin moverse por una semana. Lo único que me dijeron es que mi perrito se movió mucho. Pero eso es mentira. No es la primera vez que la llevo a su corte de pelo. A demás me cobraron $85 dólares. La lleve a las 3pm y me la entregaron a las 8pm. Cuando me dijeron que a las 6 estaría lista. Tengo fotos y evidencia. Ya que la propia persona que corta el pelo me dijo que lo hizo. Mi perrito es la más tranquila del mundo, pero aquí el problema es que citan a muchas personas y solamente es una persona y no se da a basto. Todo lo hace a prisa y mal hecho aparte.

I love supporting local stores so when I found this pet store, I stopped in right away. At a glance, the store appeared pretty clean and organized. I also decided to take our dog in to their groom and I loved the results and prices. Several months later, I ended up going back to the groomer and noticed an animal control officer at their location (this was several months ago). That’s when I started to notice some of the animals (rabbits, hamsters and chickens) in the back having dirty water and dirty cages. After that, I decided I won’t be going back. The only reason I’m am giving this place 2 stars is because the groomer is awesome

This place was amazing. My husband stumbled on it whilst looking for my birthday present (an african grey). It was the only store that had some for sale. We went and looked staff were kind, helpful and not at all pushy when we said we wanted to think about it. Needless to say we went back today and purchased an amazing female African grey parrot, only to get her home and find out this girl speaks Spanish and English and sings two songs. I couldn't be happier with the store and the staff. Even when we found an issue with the cage they were quick to respond and fix the issue. Love you guys and ladies. We will be back soon.

this place have a veterinarian that is not what he say he is he told me that my puppy had a tumor i went for a second opinion and that wasn't true .around a month a family member took his pet there and this person put a lot of anesthesia and the pet died .don't take your pets here everything was ok until they hired this person. i call maricopa county they tried to find him base on name and phone number and it appeared that he wasn't a vet in united states all vets are register with their phone numbers.

I gave two stars only because they got lots of birds and other animals, a great selection of birds. The problem I have with the store is how they have the birds bunch up together and cages are filthy. I did see a bird who seemed ill. If this store allows it, i would volunteer my time 1 to 2 times a week to go clean the cages. I did ask but I never got a call back. I do believe the birds need more room, to many birds bunch up in one cage. It breaks my heart to see the birds like that.

Just had a client attempt to come in for a grooming appointment but unfortunately this place did not give her a valid rabies certificate. When I called to verify the expiration date, I got 3 different potential expiration dates none of which made sense. If you go here make sure they give you actual proof for shots, not just stickers as no one can accept this. Also legally rabies can only be administered by a licensed vet.

Bird got sick two days after we bought it.the guy was rude no refund.. bootlegbirdshop.BuyerBeware!! The owner claims is my fault no refund but the fact is every other pet store gives refunds on dead birds also reputable bird stores do not let baby birds go until they are ready you're bad and I will make sure to give you a review on every outlet in Arizona maybe even the United States

This place need to be checked out by animal control or whoever is in charge to give them the license those parrots are suffering In a small cages old water & dirty food . I waited 37 min to have the old man asking me what I was looking for and when I start asking about the white Moluccan cockatoo he got irritated and said this was not for sale .. have some mercy

I feel that the workers are oppressed based on the atmosphere inside the shop. Several times I left a tip and watched Alberto/ owner put it inside the register. Michelle/ dog groomer is awesome . She is very courteous and knows her business on how to treat the animals. Overall the staff is great. But the owner quickly changes the mood.

Quiero desir que tengan mucho cuidado cuando llevan sus mascotitas en una ocacion me toco mirar que avían contratado una persona y maltrataba las mascotitas yo mire y tuve una discusión con las personas de ese lugar y pongan atención cuando recojen asus mascotas están con miedo y pongan atención por favor …

they said my dog would look like a teddy bear. we wanted a little trim and he ended up looking completely different from what me and my girlfriend wanted. we are extremely disappointed . another thing we took our dog to get his first shot here and he nearly died the next two days. highly do not recommend.

Went in twice and and both times the owner guy ignored me and my 10yr old son. I had cash in hand wanting to purchase a bird with the whole setup. I usually give people a second chance because we all have bad days and that's why I went in twice. No third time the charms here, I won't be going back!!

Its small and mainly for Birds however they are opening up to other Animals making the selection they have alot broader... the staff is awesome they take their time in helping u and ensuring u got everything u need. Groomer is honestly the most patient person I have come across.

This place has the worst owner ever, he doesn’t care about the birds he sells at all, he will lie to you just so you can buy and once you do he will not let you refund or return. I would recommend birds and then some, they are much better and care about you and your bird

Overcrowded cages, too many birds to undersized cages. It's as though the owners forgot birds fly.... They have baby tortoises, 50 of them in one cage, all standing on rotten food, urine, and feces, they all have one small hide they all try

Está tienda tiene muy buen espesies de aves y muy surtida esepto par la atención del encargado que es muy déspota como qenole gusta su trabajo le preguntas algo y levanta los ojos comoso sile dieras molestias no creo regresar al lugar …

La verdad me encanta mucho aquí xq sienpre son muy amables y me atienden bien. Y me ayudan a solucionar cualquier problema. Soy cliente de años y nunca eh tenido ningún problema aparte los periquitos están a muy buen precio razonable …

I love this place, the lady there is alway so nice as well as her Housband, they have a lot of knowledge in what they do and there prices are fair, I do recommend this place, they have pretty much everything you need for your pet …

I had a very bad experience in this store ,the owner was very rude ,the bird that i bought died for no reason one day after i bought it , the owner claim it was my fault i just lost my time and money never coming back to this store

There was some event in the parking lot. How I spotted the pet shop. I was looking for a different type of toy for my budgie. This place Bird variety and offerings are amazing. My new go to for anything bird related.

Me encanta venir aqui., los precios son buenos y el servicio thambien. Las mascotas son increiblemente hermozas!!! Compre 6 pericos diferentes y todos son un amor!! Mis hijos los adoran y son parte de la familia❤

Good store with great selection of high quality dog food! I love supporting local businesses , the only place I go for my dogs food! Muy buena variedad, el unico lugar donde compro comida para mis perros

I had called twice awhile ago for a spectra shot and they said it was 40$ for all three on the phone and when we went the second time they charged us again which we didn't know until we were gonna leave.

They have beautiful and amazing Birds but their cages are dirty some of the birds look untaken care of. it's really hot in there so he's going to have to fix the AC unit or something for them poor birds

I really like the place a lot of beautiful animals replay nice people helped us out right away the only thing is that the dog where really high price Over all a great place and experience

This place is petty good so far... They do need more room and their are a lot of birds... I only take my puppy to get shots there and the owner's are very nice... Keep up the good work

They had a bird cage open with the bird out with no warning signs of the bird, long story short I pet the bird it climbed on my arm and bit me 4 times and now I have welts on my arm.

They do a great job grooming my dog and providing her vaccinations and a shot record, too. They have lots of beautiful birds and bird food. They are always happy to help.

I'm beyond amazed how bad this store is iv gone in twice first time excited to look around second time to show my husband as he didn't believe me when I told him how

If you are looking for victor dog food this is the spot in the west valley, they have a 50 bl bag of victor for insane price... check it out it sell fast...

Guy was really helpful was able to get my daughter's guinea pig a bigger cage at a really good price. Great customer service highly recommend this store.

This place is great the animals are mostly healthy and they really care about their animals. They also have a great selection of pet stuff to buy.

This place is not good for pet grooming. One person quoted me over the phone and the next perosn goes up $20 more dollars. Do NOT recommend …

I used to like the store- but now the birds are bunched up in cages and there was a bird in the back with very dirty water and it looked sick.

Michelle was awesome! If you're looking for an exotic bird, I recommend this place. You'll find down-to-earth people and some beautiful birds

This guys put another vaccine put the firs because the los my card and they thing is the first They don't have people with certificate paper

Small but has a lot to offer. Has two cats and a cute little puppy running around freely! Lots of exotic birds to choose from too!

The owner is the one that showed us around I haven't had anyone ever treat me and my family so nice. I will be back 4 sure

Gran variedad de aves pero me hubiera gustado mirar sus jaulas más limpias..algunas aves se miraban tristes o estrenadas.

I Love It There. We Took Our Puppy Chico For Vaccinations And He Was Gentle..They Are So Nice And Very Helpfully.

Alberto was so helpful and kind! Had a beautiful selection of birds. I got the best Valentines present too!!!

Me gustos pero le hace falta más variedad casi no mire cosas diferentes así que a seguir creciendo …

Very good place loved it they few animal like small animal like rabbit bird dog cat and there foods

coolest pet store i ever walked into they are hands on with their animals making them very social

Unsanitary, shady business practice; obvious neglect for the birds, some of them are balding

El señor es mui amable porsierto tanbien asen cortes de pelo alos perritos buenos presios .

En esta tienda le cortan el pelo ami perrita muy vien y encuentro de todo para mis pericos

Amazing place Owners are friendly and helpful! Go check out this amazing hidden gem!

Me ayudaron a seleccionar la mejor comida para mis pollitos , …

Hung up on me when I called to inquire about their animals. Awful customer service.

Un exelente trato y muy amables y yo encantado con ellos siempre boi a ir con ellos

Los dueños son muy amables, lugar muy limpio y es mas barato que otros lugares

Good customer service and they took good care of our boys lucky and jacob

Exelente servicio la persona q atiende, es muy paciente. Y muy dedicado.

Love this place. Close to home and the owners are very friendly.

Muy limpio todo ,todos los animalitos sanos y en buena forma .

Good and excelente servicio.. I buy my bird from this place..

Me encantó, el señor que me ate dió muy amable …

Great workers! Paid attention and answered all my questions!

Lo mejor,muy limpios y con una actitud hermosa …

The guy mostly spoke Spanish but the prices are pretty good

$65 for a dog hair cut. Is outta control for a 10lb dog.

Great Place for supplies and very friendly staff

Personal amable my contento con sus servicios

Excelente servicio gente muy linda amigables

Place is not a rescue for birds and pricey

They have all your needs for every animal

Great prices good deals! Love animals

Buen servicing y hermosos animalitos

Muuuuuy sucio y huele muuuuuy mal!!!

I got a blue parakeet good service

Will never enter this store again

Muy mal servicio no lo recomiendo

Very clean and. Good experience

Very friendly, professional.

On the expensive side

Muy buen servicio.

Very sad animals

Great service!!!

Very expensive

Too expensive

Good place

Buena

Nice

Ok