The costumer service in us bank there is horrible I called for an issue I had it was like 10:20 and nobody would answer until my 10th try to reach someone and when someone finally answered he said he couldn’t help me because he was with onother costumer to call back at 11:00 if I could put 0 stars I would.. …

Very bad service, my consular license plate was not accepted, the cashier asked to speak with him and he told me that he was the manager today, Saturday, December 9, terrible service, if I could give a true star I would, you should talk to the manager about how to treat people.

This Branch is no longer inside the Ralphs like in my previous review. The new location a couple of doors down and in the same lot is a breath of fresh air. It is easy to get in and out and wait times have really cut down. Kudos to this team!

I waited for about 15 min because the young lady that was helping tried to get more funds because of my high amount she needed to cash my check and the guy she asked because I think he's the only one that can pull out that much cash from

What bad service they give in this main bank, the Manager has no education, he has no respect, he doesn't even know how to say hello, much less give information

Awful. Treated with so much unprofessionalism, rudnes and disrespect. Manager Stephanie, maybe I should close my account and take my business somewhere else?

I just made a bank account with Michael M. He was amazing, patient and super nice. He explained every step of the way, in an easy way to understand. ☆

Excellent Service, Staff was very Knowledgeable and didn't rush through what I was there for and they Acknowledge you when you walk through the Door.

Trying to update phone number for 6 weeks, engineering team has not resolved. Probably 40 hours of phone time with customer service so far...

Stephanie was very helpful and knowledgeable. Left with no doubt in my mind I made a right choice of switching banks. Thanks Stephanie

Clean your ATM machine's buttons. Disgusting. At least once a week , please. You can tell, it's not a thought. Covid Times.

The worst bank I have ever known and even more so the staff of this one that is on the Vermont garbage of employees

These usbank tellers they think we are stupid they always lie they are lazy they don't want to do their job

3 tellers and only helping and the other 2 talking, while 6 people waiting including me

Only two people attended wait a long time on the line as eight people ahead of me

Very nice and convenient also in a grocery store to pick up needed items.

Looooooooooong lines.... inside Ralph's no waiting sitting... crowded

5-starr service totally professional great attitude rating 10 *****

Its, groovy and the breakfast lunch with people of obligated tasks

They always serve you with kindness and respect

My biggest mistake to open account in this bank

All the Los Angeles branches close at 2pm pst

Fast service but. They need to smile.

Very helpful to be open on weekends.