They are very rude people I was injured in their DUT class in January and reported that incident and they took the form . I dint came to do gym for 3 months and im paying the fee and I went to them for cancellation of my membership for no wonder they asked me to give a resignation for a month so I did and no body told me at the time of signing the membership be aware of them they are very sharp. I went again I paid money for 1 month now they saying I have to oay another 199$ for cancellation of membership I told them I got injured during your session they said take a GP letter we will reconsider it , I took a day off from work and took a GP letter I gave them again I called them they said our manager is on annual leave we can't do anythinh . I asked them there must be some person who is representing your manager they said yes and she will call you on monday no boday called me on monday and I called them again ok tuesday and explaining alll story to 3 persons on phone now they said sorry we can't help you out. Such a pathetic and rude management they have especially the manager whenever comes such situation he won't face you or ask his sub managers to give him a lollypop Be aware of them they all are unprofessional and greedy people.

It's interesting that when I decided to join the UFC gym I was welcomed with open arms, lots of smiles and friendliness, however, as soon as I presented a letter from my doctor explaining that I wasn't able to continue training and that it would be better for me to cancel the membership, all that 'customer support' went out of the window. I don't blame the young guy training to be the greeting face of the gym, but I do think very little of the afternoon lady manager present at the time. When he didn't know how to go through the cancelation process she came over to the counter to get it all done, she didn't even address me or acknowledge I was there, or explained to me the cancelation rules or just showed some basic courtesy; I got absolutely nothing - just pay what you owe and that's it! I feel sorry for the young man, hopefully he won't learn from her any of the important communication skills required to attend new and existing customers, it's obvious that she doesn't know any of them. I cannot generalise about all the staff at UFC, but this lady should, in my opinion, get some serious customer service training.

My experience has been dreadful with the UFC Gym as they rolled over my membership automatically with out any notifications also they charged admin fee when I had started with them and they charged admin fee again when I canceled my membership. They charged the same thing for my daughter and my husband. when I gave them 5 weeks notice in advance they told me they have to charge me another 4 weeks for notifications. They are such a ripoff, I have spoken to the manager at UFC, he was so rude and he told me that it’s not there problem they said to me that u need to read the contract before signing in and we didn’t force you to sign the contract but they automatically rolled over my contract and when I complained they told me that I don’t have any other options I never go there anymore I had a terrible experience with them during 4 years of going to that gym. I don’t recommend this gym to anyone at all. They aren’t respectful and they only things that they care it’s money and there businesses .

Complete rort. PLEASE READ TERMS and CONDITIONS of your contract with this gym. The staff will not tell you what you need to hear just what you want to hear to get you to sign up. STAFF ARE NOT HELPFUL and DONT REALLY KNOW WHATS GOING ON. I pay $60 a week for my gym member ship here. I rang to cancel my membership and they told me I need to wait 30 days which I'll still be paying for plus a $250 cancellation (which most gyms have so this I expected). But why do I have to wait 30days? That's completely different from the 7 days I was told when I signed up and no miscommunication there. I asked 3 times just to reconfirm. Rude , dodgy and unprofessional. I've never had this problem at any other gym I've been to actually the contrary. Oxigen, anytime fitness, plus fitness, planet fitness awesome gyms. Very helpful staff x My fIRST TIME LEAVING A negative review for any business. Nice looking gym but really need to change their policy and change some of their staff members. Very disappointed.

I rocked up to UFC GYM Wetherill Park on Friday at 8pm all jacked up on pre workout. Just for the receptionist to tell me the gym closes at 8pm. But it clearly states on here it closes at 9pm. I have a very busy work schedule and I was very disappointed to be turned away at 8pm even though it says the gym closes at 9pm on Friday’s. Why can’t it stay open to 10pm like every other day to avoid confusion? The weekend hours are a joke as well. More structure is needed. If it wasn’t for the classes I’d definitely join a coperate 24 hour gym as they are everywhere and offer 24 hours of gym service.

Great Gym. I’ve been training on this Gym for nearly a year now and I can say that it is working for me and enjoying it every time I come. The atmosphere is lively, the coaches are friendly, Gym is clean, equipments are maintained/ checked and the staff are approachable. They direct debit company made mistakes on my membership charges, I have reported it and they fixed it straight away. Keep it up team WP!

Money goughers. They could care less about your financial circumstances. Most gyms that offer memberships with a contract, beware of the terms of conditions and look out for any cancellation fees as most gyms with contracts will trap their members. To the reception staff of the Wetherill Park Francise, do not contact me anymore, I'm no longer your member and you'll not try to empty my pockets.

I only just started here but am loving every second. The staff are super helpful and friendly which is so important when you're starting at a new gym. The trainers took into consideration of some injuries I have and gave me alternatives. I highly recommend UFC Gym WP. Best decision I made switching to this gym.

Had trouble getting someone to help me but when I did i wished I hadn't as they called me a lot afterwards and sent emails for month's ... Felt stalked. But very very expensive... If you just want to use the treadmill this place is costly... But if you want to do the classes and training then it's likely good!

My brother and I went to the gym to know about the facilities and ask about the other locations. Unfortunately a bald guy came and didn't let us in even tho another member of the staff was kindly talking with us. It is very disappointing to receive that kind of treatment from staff representing the UFC brand.

Very accepting and amazing atmosphere. For all walks of life whether you want to lose weight, put on size, enjoy BJJ or a boxing class or you are already an advanced lifter wanting to try something new. Staff are very friendly. Also some of the best protein shakes are available here, made by the amazing Jay!

Excellent gym with new equipment, Plenty of room to train and classes are really good. I am at UFC since December 2018 and shred lot of fat and gained mass. Personal trainers are good and knowledgeable. I would say its worth if you do classes which is better than regular workouts.

Great gym!!! The classes are phenomenal and you really get the best workout. Even though it's a girls of people, trainers are attentive to everyone which is good and they also focus on your form as well as making sure you get the most out of your workout. 100% would recommend.

The equipment is excellent. I like how it doesn't have the vibe and business of a lift only gym. There is chalk, theraguns, protein shakes, meals, showers, lockers and a microwave. Wrestling class has a great teacher with Ali and so does BJJ with Simon.

Fantastic gym, great range of equipment all nearly new and its never too packed that you need to wait for a machine not even during peak times. The only negative is the opening hours although they aren’t bad would be great if this could change to 24/7

Staff and coaches are so helpful! The classes that are on offer + the gym itself is absolutely amazing! So much better then anytime fitness IMO which is the gym I used to go to before finding UFC gym! 5 ⭐️ Highly recommend to everyone …

Ufc gym is top of the range when it comes to training. They offer diverse classes from boxing to Circuit training. If you want to do your own thing they also have cardio and weights machines to accomodate everyone! Would recommend!

Staff here are always amazing. Shame covid ruined each other's journey and now most of us ponder the next step. The venue is always well air-conditioned and at any time ask away and the friendly staff will assist. 5 stars for staff

Hands down the best gym! Great supportive environment, friendly staff, good quality equipment and a wide variety of classes. Highly recommend this gym! 5 stars is not enough! Not to mention.... Jay always makes the best shakes!

Great gym, I wish a had know about it 4 years earlier. Machines and weights are all new new and available even during peak hours. My favourite classes are Jiu-jitsu By Adnre, Simon and MMA by Dale. Great instructors.

Had my first boxing class with Sydney, he was fantastic- very engaging and knowledgeable. The staff at the front were lovely too. I'm pretty shy/ awkward so I was a bit apprehensive but honestly it was great.

Andrew, the manager, such a lovely person and looks after everything in the gym in the best way. Environment is lovely, classes are full of fun and energy. I joined Wrestling and BJJ and they were fantastic.

So many amazing staff, friendly and helpful especially Emma always professional. Classes always have a good workout each time coaches are happy and easy to train under especially Karlo

Love the kickboxing bags work, classes & coaches! Did not enjoy the attitude from upper management or the contract(s) they offer. *PLEASE READ THE CONTRACT BEFORE SIGNING ANYTHING!*

Dead-set cleanest facilities period. All staff are awesome, special shout out to Kayla for always being so awesome! Management give this woman a raise :)

Great place for group or individual training great and friendly staff lots of equipment for your training needs kids and adults can train at the UFC gym

Best gym i have step foot in. Everyone from the front desk staff to the trainers are very welcoming. Service is amazing, emma makes the best shakes

There is this one Manager Simon , who is completely disgusting to talk to, they are only nice once you sign up but horrible once you have to leave

Can just about cater to all fitness levels, whether you're a beginner or advanced. Classes are challenging, and the trainers are mostly helpful.

Very friendly reception and staff with a very clean gym. Emma, Tahleeya and Tagread make the best shakes ever. Everyone needs to sign up!

Great gym for anyone, from beginner to experienced level. The trainers pay attention to each individual in the class, I'm well impressed.

If you have kids this ufc gym is for you. Your membership comes with a free nanny. The nanny's hours are 9am-12pm Monday to Friday

Emma is the best lady to serve you. However she’s allergic to nuts. A great, friendly place for everyone who likes peanuts

Just spoke with jay over the phone, he helped me with understanding everything, very infomative and hardworking guy

Best gym in the area with excellent customer service from staff, especially receptionist Amilia was very helpful.

Great gym for all levels and abilities Lots of decent coaches and friendly staff Would recommend Thanks

Best gym ever but the trainers Karlo, Marcus & Vivian make it even better. The classes are so good!!

They dont stop harrassing you if you go in to check out the gym... this is gym is all about sales...

They have experienced trainers that are very helpful, I learned tons of stuff from the BJJ coaches.

Fantastic staff, great classes, gym gets busy though so be early to get your place in the class.

Great atmosphere, love the customer service (Tahleeya and Emma especially). Not too busy either.

Great gym; All the staff are very friendly, equipment and bathrooms are always kept clean.

Equipments good, staff are friendly, gym is overall good. Good shakes aswell by Tahleeya

When I see Jay making the shakes, I always have to buy one. He makes them the best!!

Best team ever especially Emma and Tahleeya! Very clean gym and good community.

Great gym and even better the best protein shakes ever! By Jay of course

Great gym. Best classes. Awesome coaches. Unstoppable training. …

Nice gym with good equipment. Friendly staff and club manager.

Love this place for a great boxing session and work out

Great use of services provided and really convenient