US Storage Centers

386 reviews

8909 Hinman St, Houston, TX 77061

www.usstoragecenters.com

+17133602995

About

US Storage Centers is a Self-storage facility located at 8909 Hinman St, Houston, TX 77061. It has received 386 reviews with an average rating of 4.8 stars.

Photos

Hours

Monday8AM-5PM
TuesdayClosed
Wednesday9:30AM-6PM
Thursday9:30AM-6PM
Friday9:30AM-6PM
Saturday9:30AM-6PM
Sunday9:30AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of US Storage Centers: 8909 Hinman St, Houston, TX 77061

  • US Storage Centers has 4.8 stars from 386 reviews

  • Self-storage facility

  • "First of all I used to like this place but the staff is so rude! Jared the manager very unprofessional! I moved out of here after being here three years cause Danika is super super rude every time I call! I tried to contact manager Jared via email, left several messages for return call and even via website contact form, and no response! So that’s why I decided to move! At this point they are just picking on everything I do! I seen a guy leave late two to three times and I’m sure he didn’t get charged for it cause he does it frequently! So favoritism is what that is! When you conduct a business that’s never good to do! I won’t ever rent here again cause they are very unprofessional about everything! Besides I got a way better place that is climate controlled, cheaper and in a better part of town! So I end up getting “evicted” while moving out! Duh! I’m moving who cares! And they want to restrict my access but try to charge a fee cause there are items left in the unit! They Shouldn’t have restricted my access I told Jared i wanted to sweep it and make sure it was left clean"

    "My experience with the Hinman location was great"

    "Found this place online and saw outstanding deals ! Comparing other storage companies U"

    "I recently visited the storage center, and I must say it exceeded my expectations"

    "Great and affordable storage! There were plenty of options in terms of size of storage"

Reviews

  • Tamara Beltran

First of all I used to like this place but the staff is so rude! Jared the manager very unprofessional! I moved out of here after being here three years cause Danika is super super rude every time I call! I tried to contact manager Jared via email, left several messages for return call and even via website contact form, and no response! So that’s why I decided to move! At this point they are just picking on everything I do! I seen a guy leave late two to three times and I’m sure he didn’t get charged for it cause he does it frequently! So favoritism is what that is! When you conduct a business that’s never good to do! I won’t ever rent here again cause they are very unprofessional about everything! Besides I got a way better place that is climate controlled, cheaper and in a better part of town! So I end up getting “evicted” while moving out! Duh! I’m moving who cares! And they want to restrict my access but try to charge a fee cause there are items left in the unit! They Shouldn’t have restricted my access I told Jared i wanted to sweep it and make sure it was left clean. But when I’m continually picked on how can i!???

  • Shakim Little

My experience with the Hinman location was great. Upon calling customer service to inquire about availability, it was easy to setup everything fast over the phone. After my setup over the phone, I received an email with all information and Jared the site manager called to confirm everything. Jared was extremely helpful. Once I arrived to the site, Jared explained the contract, entry and exiting, provided hours of operation, etc. He even came back to assist me when I couldn’t figure out how to close the door on the unit. He provided great customer service and was very professional. Thank you Jared!

  • Mrs. Garza

Found this place online and saw outstanding deals ! Comparing other storage companies U.S Storage Centers had the best prices that were close from home. Donald (Don) was very nice and showed me around, walked me the storage i wanted and made the process very easy for me! Answering all my questions. Also got 50% off the first 3 months ! Totally recommend (:

  • Hannia Jacobo

I recently visited the storage center, and I must say it exceeded my expectations. The manager Kim was incredibly helpful, answering all my questions with patience and professionalism. Access to the units was convenient, and the security measures in place gave me peace of mind. Overall, an amazing experience – I highly recommend this storage center.

  • Cesar Serrano

Great and affordable storage! There were plenty of options in terms of size of storage. Kim was very knowledgeable and professional. The entire experience was easy and quick. The price is affordable and the rent is month to month. The facility is secure and under surveillance. I feel safe using their storage.

  • Dwanye Small

Man I really enjoyed talking to Jared! US Storage is hands down the perfect storage for anyone needing a storage at very great rates! Jared is a very down to earth person professional and detailed and this was a smooth transition!! Will always recommend anyone to there company!

  • ShaQuita Sam

The customer service here is amazing! I walked in at 5:50 and they were still willing to help me and assist me like they were not closing in 10 mins. They walked me to my storage and showed me all the access points to get to my unit very friendly staff.

  • Beto Garcia

Went here for the first time to get a storage room, honestly did not expect such excellent customer service from Kim, we felt welcomed and honored. Would highly recommend for anyone looking for a storage room for such unbeatable price! …

  • Chalon Woldridge

From The first phone call inquiry, to setting up a time to come by the storage was all a seamless process. The girl on the phone was very detailed and explaining the admin fee, the lock fee as well as the special they had going on. About 10

  • Marco Hernandez

Clean facility and friendly staff. Jared was a ton of help with a professional and friendly attitude. I hate having to pull someone’s eyes away from their phone just so I can get some help these days. This was never a problem with Jared. I

  • Bobby

It was a great experience. The staff was very friendly, easy to understand. I was shown a unit in order to visualize the space accommodation and that helped a lot in making my choice. It was perfect for the amount of storage I needed and

Kim, was very informative, and also explained to me every detail in the contract, very knowledgeable, great attitude.. also it has great prices for every unit depending the size you really need. I recommend this place 100%,,,

  • Mayra Gonzalez

Customer service is great. The thing we didn't like was that the elevator is not big enough for big things like sofas. We had to struggle to take them up the stairs. Also lighting outside needs to be way better.

  • misti AKM

Wow! The customer service was amazing!!! Jared was awesome!!! He made sure we had all of the correct information, and he even followed up to make sure everything went ok. I HIGHLY recommend these guys!!!

  • Nariah Bonhame

Great and easy help from a young lady named Kim. Storage unit was very neat and clean wonderful space and nice A/C. And it also has an elevator so that’s a plus …

  • Lenora Lopez Lara (JackieD14Real)

The property manager who assisted me was very helpful. I had past experiences with other "KNOWN" storages and absolutely no comparison when it comes to customer service.

  • Romero Scott

Yes went in and had to fix the account, but Kim was able to see my issues and provide a resolution, Fantastic place to store your valuables.

  • Kanina

Kim is awesome! She helped us out a lot great customer service, clean property, well organized, overall great place! Thanks again!!

  • Teresa Limbrick

Kim Rutherford was very courteous. She knows her job and did it well. I really enjoyed doing business with her. She is a keeper!!

  • Jose Ruiz

Very friendly and professional. I was shown different units and allowed to choose the one to better suit my needs.

  • Khristiana Ojeda

Personnel I reached for the Hinman location were all great! Super attentive and accommodating.

  • Ja'Yanna Brown

Jared was extremely kind! The service was quick and easy, and the office smelled lovely!

  • desonia lewis

Kim was very friendly and sweet. She exceeded with helping us on anything we needed!!

  • M A

The manager Kim is the best , she's very kind and helpful , thank you very much Kim .

  • Evette Pena

Really great customer service, very friendly and very helpful l. Would recommend!!!

  • J. Bailey

Kim was so kind and helpful with getting us set up! Very pleasant!

  • Cecil R

Experience was great. Kimberly was very helpful.

  • Da Crabman321

Great service, Kim is the best hands down

  • Dj Casas

Great experience working with Kim.

  • Nathan G

Kimberly is very kind and helpful

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