UbyKate - The House Of U is a Jewelry store located at 570 Willoughby Rd, Willoughby NSW 2068, Australia. It has received 44 reviews with an average rating of 4.9 stars.
Monday | 10AM-5PM |
---|---|
Tuesday | 10AM-5PM |
Wednesday | 10AM-5PM |
Thursday | 10AM-4PM |
Friday | Closed |
Saturday | 10AM-5PM |
Sunday | 10AM-5PM |
The address of UbyKate - The House Of U: 570 Willoughby Rd, Willoughby NSW 2068, Australia
UbyKate - The House Of U has 4.9 stars from 44 reviews
Jewelry store
"If you’re lucky enough to live in Sydney then I’m sure you’ll agree how special you feel visiting the Ubykate shop"
"My ring is really pretty but the stone is loose"
"Utter perfection at every level - the product is exceptional, the ordering is seamless, the packaging is precise and stylish and the look is equally contemporary and timeless"
"A few of my many pieces have gone a horrible colour & I've tried everything to clean them"
"Every piece of jewellery I have bought from Ubykate and every experience is treasured"
If you’re lucky enough to live in Sydney then I’m sure you’ll agree how special you feel visiting the Ubykate shop. It’s like being a kid in a candy shop but with jewels & gemstones of all shapes & colours. It’s impossible to walk out empty handed yet there’s no pressure from the team at all. And it’s not just in-store that you get to feel like a princess, the girls will always send you photos by request & answer your questions before you purchase online. Make sure you follow the socials too, well worth the entertainment & also to see your favourite pieces on show. Thanks Team U…..XOXO
My ring is really pretty but the stone is loose. I contacted the shop and was told they will fix, but I had to pay for postage (to be refunded once they confirmed it was their error, not mine, the implication being that I somehow knocked the stone loose between unwrapping and placing on my finger) it was all a bit hard and annoying so I just took it to my jeweller and paid... a nice product, but not as good quality wise as you would expect with the price - looking at the Facebook page it would also appear that this is a very common problem. Would give 2.5 stars if I could
Utter perfection at every level - the product is exceptional, the ordering is seamless, the packaging is precise and stylish and the look is equally contemporary and timeless. To top it all off, the customer service is second-to-none. My absolute favourite jeweller and I’ve never even stepped foot in the actual store - all of this comes from the online experience only - and that’s saying something! Looking forward to hopefully visiting the store when I travel down to Sydney in June. Can’t wait!!
A few of my many pieces have gone a horrible colour & I've tried everything to clean them. I had a living circle pendant I bought a while ago actually arrive with a yellow colour. It looked gold. The chain was bright silver & the pendant was so discoloured. I also bought a Swivel Ring some time ago that was faulty & returned it. I was sent a replacement however that also has now broken. The living circle pendant was a sale item & I've never worn it. Sadly haven't bought anything since.
Every piece of jewellery I have bought from Ubykate and every experience is treasured. Whether I buy something for myself or as a gift to someone, it feels so individual and personal. The online shopping experience is outstanding - there is no need to go in-store. I have ordered customised pieces for myself online and the results are better than expected. Every piece feels like an heirloom - the solid feel and strong designs are empowering.
Lovely products, excellent service. I have now bought 4 pairs of earrings for me, 1 for my mother and 1 for a friend. Every single piece is beautiful quality, comes in lovely packaging, and all look amazing on. Most of my purchases were online (which is easy, fuss-free, and quick to deliver) and today I visited the store and got really great service from the 2 girls who were serving. Big thumbs up from me.
The Ubykate team are ultimately the best team of people I have ever dealt with. You are all so so kind and helpful. Your Beautiful gems of magic have actually bought me out of dark places. They make me feel Beautiful and amazing. I know it sounds weird, but sometimes it's the little things that make you happy and can help you out of dark down times. For that, I thank you all xo
I’ve bought many different pieces from UbyKate both for myself and as gifts. I have also been lucky enough to receive some beautiful UbyKate jewellery as gifts. The staff in store are always so lovely and helpful and take the time to work with me to find the perfect pieces of jewellery. Always a joy to shop here for beautiful personalised jewellery and service.
I sent 2 of my rings to the workshop for both being loose in the setting shortly after purchase. I paid $160 to have them set and repaired properly and paid all postage costs. I acknowledge its my fault for not rectifying the issue sooner but I put them away and forgot. It's not ideal though that they end up becoming loose and rattle with very minimal wear.
Lost my beautiful Living circle which I had owned for 15 years, complete with my 3 kids names engraved. Linda was so helpful in getting me almost identical replacement. We spoke over the phone so I had direct contact and it was a pleasure dealing with the Ubykate brand again, looks fantastic and could not fault the first class service. Thank you
The staff are amazing and very friendly. I was chatting to the staff on the online chat and nothing was a problem and they even took time to send photos through so I could see what an item would look like with my existing pendants. I recently purchased the moon swivel pendant and it is hands down my favourite piece …
Beautiful, tasteful, perfect 18th gift I've been an Uberkate Ubykate customer for years and wanted to get a piece for my daughter's 18th. She's not really into jewellery so had to be understated but beautiful and the "Love Lines" with meaningful text one side and her dob the other is perfect. Thank you UBK team
Wonderful family run business with a gorgeous array of unique, eye catching jewellery. Easy to find something (or many things!) classy or casual - all expertly and quality made. I’ve made many online purchases and have always been extremely happy when my parcels have arrived. And I’m not done with you yet UbyKate!
Not only the most gorgeous unique handcrafted jewellery, but the best customer service ever! Well priced too, especially for such innovative personalised designs. Perfect for celebrating special occasions for all members of the family, and also for celebrating yourself. As UbyKate says, buy your own damn bling!
I now own a couple of rings and a pendant from UberKate. Each piece is stunning and I know they were all made with love. The pendant just arrived today and has important dates engraved on it in Roman numerals. It is so special to me and I'm absolutely in love with it! Highly recommend.
UbyKate is a wonderful family run business that produces great quality and beautifully designed pieces of jewellery. I now own 4 UbyKate rings and I love them. The staff are friendly and knowledgeable. My purchases always arrive beautifully wrapped and packaged promptly. Love your work
I am Absolutely In love with my first purchase from UbyKate! The craftsmanship Is next to none, I highly recommend this Australia made and owned business. Thank UbyKate my Green Amethyst oval ring Is stunning! My ring was also package beautifully. UbyKate Is on my Xmas wishlist.
I am such a fan of UbyKate! All my pieces I wear most days - and I always receive lovely comments about them. My favourites are the black agate pieces. Ordering online so easy, quick delivery and I love you can now go a bit more environmentally friendly with the packaging.
I recently purchased the EVERYDAY GEMSTONE RING RUBY CORUNDUM DUET and it's beyond divine! As someone whose hands change with the weather, this adjustable ring is perfect. It's such great quality and the stones are beautiful. Am already stalking my next purchase!
Just received the most stunning Mono Magic Celebration Ring from UbyKate. I couldn’t decide between the Mono or the Pinks but am thrilled with the classic monochrome . Can highly recommend this amazing family business and their beautiful jewellery. …
I have purchased many beautiful jewellery pieces from UbyKate over the years. The service is very personal and warm. I love the uniqueness of the rings and every time I wear my UbyKate rings, I receive compliments.
I had the pleasure of an instore experience with the beautiful Kate - what a treat! Once again exceptional service by the UbyKate team. Thank you again - will always be back to add to my UbyKate collection ❤️
Just as lovely as the photograph I had admired a friends ring from this site a number of times and I eventually purchased my own and its just as lovely as it appears on the website.
I bought a stunning citrine and yellow gold duet ring which is now my favourite piece of jewellery. Great, friendly customer service and beautiful craftsmanship. Highly recommend.
Stunning quality with accessible prices. Got a lovely set of earrings and a ring from friends for a special B’day. Was able to swap for another colour I’d get more wear out of.
Beautiful high quality jewellery. Have an entire jewellery box full of Ubykate beauties and regularly get compliments of the stunning pieces when I wear them …
This Lava ring is perfect and stunning and such a statement piece on its own. It’s so smooth, you don’t even feel you are wearing it, the craftsmanship is amazing.
Amazing service, stunning jewellery. I received exceptional service from the whole staff and wear all my special UbyKate pieces every day!
Have used Uberkate three time now and the customer service is next level and the pieces I purchased are all amazing highly recommend them.
The customer service is fantastic. My London blue sapphire cut ring is Stunning. It Thank you for all your service. …
The ladies at UbyKate are tremendous and really thoughtful. The products are beautiful and service is 11/10.
Buy mostly on line, Quailty of Jewerley amazing, designs different, service great,packaging lovely …
Stunning jewellery. Special pieces that are truly unique and amazing customer service.
Gorgeous ring!! The topaz is the prettiest blue. Speedy delivery too …
Absolutely beautiful Jewellery and great customer service!
UbyKate customer service is second to none.
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