Unique Car Rentals is a Car rental agency located at 28 Cottage St, Blackburn VIC 3130, Australia. It has received 65 reviews with an average rating of 4.4 stars.
Monday | 9AM-5PM |
---|---|
Tuesday | 9AM-5PM |
Wednesday | 9AM-5PM |
Thursday | Closed |
Friday | 9AM-5PM |
Saturday | 9AM-5PM |
Sunday | 9AM-5PM |
The address of Unique Car Rentals: 28 Cottage St, Blackburn VIC 3130, Australia
Unique Car Rentals has 4.4 stars from 65 reviews
Car rental agency
"I would not trust these guys with my hard earned money not a chance in hell"
"I recently finished a drive with my wife on the Great Ocean Road and have to say it was one of THE BEST weekend experiences I have ever had"
"$10,000 FRAUD COMMITTED BY BENNY LAM ON CREDIT CARD THAT HAS NOT BEEN RETURNED IN 9 MONTHS!! DO NOT rent a car from Unique Car Rentals! On Sunday the 17th of July, I rented the Audi R8 from Unique Car Rentals (photos and date stamp attached)"
"I aim to raise awareness about the deceitful practices of Unique Car Rentals and its owner, Benny Nam Kong Lam"
"We booked the Ferrari 360 Spyder for a Wednesday morning to Friday evening Great Ocean Road trip as part of our honeymoon"
I would not trust these guys with my hard earned money not a chance in hell. walked in to get a quote for a few supercars for my wedding. For starters the placed looks hideous , it is located in the back street of Richmond and it give you the feeling you are walking in a chop shop which didn't make a good first impression and to top it off the guy that you will deal with or the guy that i spoke with is a young arrogant dark asian fella that cannot speak a word of english to save himself. Then you will have him smoking in the showroom whilst you are trying to picture your dream wedding day with those cars and that is the guy selling it to you. No offence but he looked like the dodgiest business man i have ever seen. All the cars seem to be old and run down. They are full of scratched and inside they smell and look like a second class runaround car. I hope this review makes you wake up boys and pick up your game. The cars should be fresh and always smell good and look presentable for customers. I would not trust my bride to get in one of your cars for the only reason that by the time she gets out she will smell like them. And please let the asian dude have his smoke and get a couple of girls that nicely they will greed you and make you feel welcome. That fact that you are running such a business from such a dodgy looking place doesn't help at least improve your presence. I will take in this instance the horse and carriage over your cars. Now how sad is that
I recently finished a drive with my wife on the Great Ocean Road and have to say it was one of THE BEST weekend experiences I have ever had. I was very nervous about self driving a sports car on a weekend away and also unsure about getting value for money from hiring one of these models for a few days. I can assure anyone considering this experience that it is very worthwhile and the guys at Unique Car rentals were brilliant to deal with. Rob answered all my emails on the same day I emailed and was extremely helpful during the whole process. Both Benny and Rob were really friendly and helped calm my nerves so I wasn't a shaking wreck driving the Ferrari F360 Spider out of the garage and off down the great ocean road. I would highly recommend this car as well for anyone looking to drive an old school manual rather than a paddle shift semi automatic. It's the real deal and being convertible was a bonus. If you are considering doing this then I absolutely recommend this company...From my research they were the best value rental cost, best value included kms and best value additional kms as well. I will be a repeat customer in the future without a doubt!
$10,000 FRAUD COMMITTED BY BENNY LAM ON CREDIT CARD THAT HAS NOT BEEN RETURNED IN 9 MONTHS!! DO NOT rent a car from Unique Car Rentals! On Sunday the 17th of July, I rented the Audi R8 from Unique Car Rentals (photos and date stamp attached). At the time of pick up, Benny asked for a credit card to take a $10,000 deposit to secure the vehicle. When I asked Benny the process of returning the vehicle and funds, he simply said "it is a holding deposit, we dont actually take the money" - DO NOT MAKE THE WRECKLESS DECISION OF TRUSTING HIM AND GIVING HIM YOUR CREDIT CARD! After returning the vehicle on Monday 18th of July, I checked the bank statement to see the $10,000 was deducted as a payment. It is now April (9 months later!!); Benny has still not refunded this amount back to me. After reaching out to him countless times (to which he sometimes answers or responds), he mentions the same excuse each time "i am waiting for my bookkeeper" or "i am on call with my bookkeeper" and not returning the money i am owed. DO NOT TRUST THIS MAN WITH YOUR BUSINESS AND YOUR MONEY!
I aim to raise awareness about the deceitful practices of Unique Car Rentals and its owner, Benny Nam Kong Lam. It is crucial for others to be informed and avoid falling into the same trap. I strongly advise against renting from Unique Car Rentals, as Benny Lam has proven to be a fraudulent individual. Like many others who have been affected, I made the mistake of paying a security bond for the rental vehicle. Despite my persistent calls, messages, and emails, the company continuously failed to return my security bond, making empty promises along the way time and time again. To prevent others from becoming victims of this scam, I will publicly expose their dubious practices and take further steps to report the issue to Google and Facebook, urging them to remove the company's online presence. Benny, your disgraceful actions leave no room for justification, and you should feel deep shame for your conduct.
We booked the Ferrari 360 Spyder for a Wednesday morning to Friday evening Great Ocean Road trip as part of our honeymoon. We dealt with Robert Parr who was hugely helpful and very friendly. (It's worth noting that 1 day hire is 24 hours so the Tuesday night to Friday night hire we had originally planned would have been 3 days hire). Whilst we had the car we treat it as if it was our own. We spent a long time inspecting it before taking it and getting lots of photos - triggered mainly by a negative review we read online. Ultimately though we found the team really really flexible and understanding - and the assurances about being relaxed, that they gave us when we took the car, were honoured when we returned it. We wouldn't hesitate to use these guys again and are pleased to say our experience was of a very professional, friendly and accommodating company. Jeremy and Jennifer Curtis, Sheffield, UK
I previously hired the Lotus Exige S for my dad as a birthday present and he absolutely loved it and still talks about it months later. We spent the day in the Yarra Valley driving all the amazing roads and even stopped off at a winery for lunch, words can not describe how much fun we both had on the day and it truly was a once in a lifetime experience. I had to provide a $3 500.00 hold on my CC when we collected the vehicle which was released well within there instructed time of 48 hours. I had read negative reviews about other companies in the past however I'm happy to say you have nothing to worry about with Unique Car Rentals. The family also just organized for Christmas two Drive Day vouchers for my Brother and Sister.
Highly recommend if you are looking to self-hire exotic, rare and luxury cars! The garage had an awesome selection of cars, ranging from supercars, like the McLaren 570S and Lamborghini Huracan, to classy cars like the Bentley Continental and AMG tuned Mercedes. I hired the Maserati Quattroporte GTS for my wedding day and took some incredible photos along the beach. A special thank you to Benny from Unique Car Rentals, who was incredibly helpful - giving me a full induction of the car and providing me all the assistance and information I needed. Thank you so much for the amazing once-in-a-lifetime experience. Looking forward to getting in touch with you soon for my next celebration
I got this as a gift for my partners 30th birthday - 8 luxury cars to swap between, morning tea, 3 course lunch at a winery and I got to be his passenger. We both had the absolute best day! Wasnt just the cars that were great - we had to change the date a few times which Benny was more than happy to help with and on the day Rob, Taylah & Rami took amazing care of us. Very well organised and and you can tell these guys love their job. It really shows. Even though I was a little car sick (which im prone to get when i try and read) I still give this day 5 stars. The guys took great care of me. Thanks UCR! Worth every cent and we WILL be back :)
Great experience renting a lotus exige for a 2 day roadtrip, service was spot on and Benny was super informative and very flexible when we requested last minute changes. it makes a world of different when you are planning a big interstate trip with a million logistics to manage! We rented a track(ed) car so we knew what we were in for and Benny was very upfront with everything - the interiors were clean (don't expect immaculate), light bumper scuffs and light rattling at high speeds. If you are concerned, request for more information or photos - this didn't impact our experience one bit. It was an extremely fun car to drive.
Unique Car Rentals is the best possible choice in Australia for exotic vehicles. We hired out the Lambo Aventador for our wedding. The vehicle was a dream to drive and was delivered with excellent detailing. Unique Car Rentals were able to pick up the vehicle from Crown Towers Valet which was a major help for us as we were flying the next day. Dealing with Unique Car Rentals was a fantastic experience, communication was great and everything went off without a hitch. Highly recommend for anyone looking to drive an amazing car.
Arranged a day for my partner to drive the Lamborghini Aventador S and wow! The experience, car and service from Benny and the team was excellent. Having researched a few organisations in Melbourne and not finding many good reviews especially around deposits being given back...I was a little nervous! However this whole experience was extremely professional and well managed, honestly couldn’t recommend these guys enough. Thanks Benny and team for giving my partner a day he will never forget!
Above and beyond my expectations. Payment was easy with multiple payment options. The car arrived on time. I hired a chauffeured car experience for my son's graduation present. He was absolutely delighted and so were his friends when he arrived at school. The smiles made it worth every cent, not to mention the fabulous graduation photos. the car was immaculate. Benny and his team are professional and reliable. i highly recommend this service and will be using again for my other children.
DO NOT RENT FROM THIS CROOK!!! BENNY WILL TAKE YOUR BOND MONEY AND NOT RETURN IT!!!! THE CARS ARE IN TERRIBLE CONDITION!!! we have contacted over and over for nearly two months to get our $5000 bond back and he has made nothing but excuses from bank issues to accounting problems even promised an immediate deposit if we gave him our bank details STILL HASNT GIVEN OUR MONEY BACK!!! Taking legal steps to recover our money now
Excellent experience with Unique car rentals - Benny was great explaining all the Mazda's MX-5 features and my Elderly father over 91 years enjoyed being a passenger in the open top car through the Dandenong's and Lillydale & Yarra Glen over two days. Highly recommend - smooth transaction with Benny, car provided was a great economical fun manual car to drive. AAA+ Cheers, Martin
There are words I could use to describe the day we had in the McLaren 570s going all round mount Dandenong an through the Yarra valley. But none of them would do justice. Benny was great, looked after my father an me with a EPIC drive plan. Customer service was awesome and of course the car... Beautiful. Can't wait to be back. Memories were made. Brendan & Mark
I hired the lotus for my friend's 40th and she just loved it! Car was in great condition, clean inside and out and it drove amazingly. It was a wonderful experience. And I loved seeing all their cars in their garage/showroom... hopefully I can save up for a drive in a Ferrari or Lamborghini one day!! Definitely going to use this service again. Thanks Benny!!
We were looking for a couple of cool cars for week long trip around Tasmania. Robert and Benny were awesome. They delivered the cars to Hobart for us, before time. The cars were in great condition, very clean and our group loved the experience. No issues with security deposit. If you are looking for an exotic car to rent, these are the guys!
I did a drive experience which my partner bought for me as a present. It was a very average service place looked very unprofessional like a chop shop washing cars in the middle of the showroom while servicing clients. Great selection of cars on the upside but cars seem to be extremely run down and poorly maintained.
Tucked away in the back streets of Cremorne, Unique Car Rentals has a wide selection of sports and supercars, and provide a range of experiences. The guys are helpful and obviously passionate about cars. If you're not a lawyer, banker or Sultan, this is a relatively affordable way to experience a supercar.
I'm not too sure if these people understand what it means to run a business? My first impression of this business is that the staff/managers are extremely unprofessional, rude, arrogant and very short sighted. I hope my shared impression is a warning to anyone thinking of dealing with these amateurs.
Vehicle was delivered and picked up from hotel on time and free of charge! Car arrived clean and tidy, competitive pricing, no complications with deposit bond and professional from start to finish! Positive experience all round. I will be sure to contact Unique Car Rentals on my next mid life crisis
If you want to experience some amazing driving machines, this is it. They have some amazing cars ready for you to hire. Very painless process. Look for Benny, he will look after you for sure. They do drive days too and you get to drive different cars in the one day! Pretty epic experience!
I hired the yellow Lotus Evora for three days across my birthday and absolutely loved it and so did the rest of my family! Amazing car! Benny at Unique Cars is a great guy and very easy to deal with. I’ve hired from Unique Cars twice now, and have already started planning my next hire.
We found Benny to be extremely helpful from the moment we booked the car. He even altered our pickup/drop off times to avoid our having to pay additional costs. He also gave us some ideas on where to go for the day. Based on our experience, we can highly recommend Unique Cars.
SIMPLY AWESOME! Sensational day, I did the Super Car Drive Day with my girlfriend on Sunday. It exceeded both our expectations we had a ball, the cars are incredible, its very well organised and the lunch at Red Hill Winery was great! I'd denfinately go again.
Awesome car and Benny and Yurana were awesome to deal with. They explained with me everything about the car and made sure I was comfortable with the car and even while I had it. The car looked amazing. Would highly recommend. Thank you so much for everything.
I hired a Ferrari convertible for the day for my now wife whilst on our honeymoon and we had one of the best days of our life. Ticked another bucket list item of my now wife's list. Boys were fantastic to deal with and I highly recommend them to anyone.
Really happy with the customer service and experience. There was a problem with the car I wanted to hire so the boys at Unique Car Rentals really went out of their way to make sure everything worked out and that I was happy. Thanks Rob and Benny!
My interstate trip was ruined by this unprofessional group . They held my bond money for 5 months without any reason. After legal demands and Victorian Fair trading getting involved I finally got my money with no apology or communication.
Like others have said, this company takes your money and doesn’t give it back! Do not rent their cars, unless you are willing to forget your $2k-$10k bond!! And, don’t forget to add in extra for solicitor fees! Shame on you!
Benny was great to deal with! The car was clean, reliable and in great condition. Benny was very accomodating with all of our requests and was really great with an unforeseen last minute rescheduling Highly reccomend!
Great service from Benny throughout the process and the Maserati GTS made an excellent wedding car. Will definitely be back in the near future to drive some of the other nice cars offered by Unique Car Rentals.
Great track day recently at Sandown Raceway, was absolute blast even just being a passenger with professional driver driving. A great day for sure. I won't forget. Looking forward to gopro footage.
Friendly staff and great selection if luxury cars. Ask for Benny, he not only will walk you through their selection of precious cars, but you can also have a great chat about his passion for cars.
Needed to use a gorgeous Lamborghini for a school video project. The guys are absolutely amazing and so accomodating. Really great service, great time, great driving, 10/10 would recommend !!!
Received a voucher for my birthday, Benny could not have been more helpful. Fantastic service, a great car and what a great experience. I Can't get the smile off my face. Highly recommended.
I called multiple times no answer on the phone, so i went into the shop, no one in the office and the people working there couldnt help either, pretty bad experience if im honest
Lovely cars, and helpful, friendly service. I had a great time taking out the MX5 for the weekend. Highly recommended to anyone else wanting to do the same!
Rented two different cars here. The only place to get rent an exotic in Melbourne. Great range, reasonable prices and friendly team. Highly recommended!!
Benny and the team are a pleasure to deal with. Very accommodating! I won't be going anywhere else :)
Really great experience with unique car rentals great customer service and real professional shop.
Love the Ferrari 458 had a great experience best place to rent a super car highly recommended..
Hired out a G WAGON - Benny was helpful and polite. Everything went smoothly
Not bad service great location cars a little bit old but my mate liked it
Very easy to deal with, good selection of quality cars and good price
We rent our wedding car from here, great exprience highly recommended
Great place excellent staff amazing presentation of prestige cars
Stunning car collection and excellent customer service.
Awesome day out, definitely should be experienced.
The best day out. The best staff as well. …
Great service, Thanks Benny.Highly recommend.
Great coustmer service and great product
great list of cars to choose from
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