United is absolutely trash at this point. Not much else to say about it. Please, just stop. There’s no sense in waiting in their massively long costumer service lines. They offered a $15 dinner voucher…. The last two times I’ve flown out of here with United, we’ve ended up having to get a different aircraft due to issues and then on top of that, they have crew issues. Just do yourself a favor and pick literally any other airline.

United Airlines is the biggest POS airline on the planet. I've been traveling for years and 14 years ago I made a commitment to never fly on United or connect through O'Hare again. Started at a new company and our travel team booked me through O'Hare on United and sure enough.....no crew, connecting flight is over 2 hours delayed to 11pm now. How do these losers stay in business? Hate everything about United and O'Hare.

This company is pure garbage! Not only is the onboard service horrible (scant food, no choice, lack of politeness), but also they take no responsibility for all consequences of their delay. I've lost my connection and they suggested that I sleep on a chair at the Airport. This is disgusting! No Asian or European company would ever dare behave this way. Shame on you.

Definitely a very bad airline, there is no order, they do not comply with the schedules, they play with people's time, terrible customer service, and also because of the bad service it is expensive for all the bad things it has.

Absolutely appalled by ground staff employee yesterday. Disgrace to badge and uniform. She chose “Restricted” customer service practice for the “Restricted “ticket holder”. Be a long time before choosing United again.

Die schlechteste Erfahrung die ich mit einer Airline hatte. Personal unprofessionell, nicht hilfreich. Customer Service schiebt die Schuld auf andere Abteilungen, man fühlt sich überhaupt nicht ernst genommen.

Mit Abstand die schlechteste Erfahrung die ich beim Fliegen machen durfte. Unprofessionelles Personal und der customer Service hilft nicht weiter sondern schiebt alle Probleme nur auf andere.

Don't ever fly United out of Chicago if you can help it. They will make you travel to separate terminals simply to check a bag. They are horrible. Do not fly them.

Busy and congested as always it's O'hare airport. Most of the construction was donensonit wasn't to bad getting in, picking up the brother in law and getting out.

The worst ever, people working for this airline are so rude, they don't even answer questions, what a terrible experience.

I did an update and since then my Google maps has been totally wonky. Directions way off! Dangerously so!

They're basically a faux budget airline now. Spirit and frontier are better at this point.

The experience was good. But always delays of planes breakdown.

Good service, but that's what you get when you pay more.

United is a joke and does not deserve to be in business

It seems to be the only civilized airline to use

Packed today but flights on time thankfully

poorest customer service ever experienced

Never using united again. What a joke!

Best airline in my experience.

Exelente en todos los sentidos

Trash as always.

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