United States Postal Service

102 reviews

3191 Grand Ave, Miami, FL 33133

tools.usps.com

+18002758777

About

United States Postal Service is a Post office located at 3191 Grand Ave, Miami, FL 33133. It has received 102 reviews with an average rating of 1.9 stars.

Photos

Hours

Monday8:30AM-5PM
Tuesday8:30AM-5PM
Wednesday8:30AM-2PM
ThursdayClosed
Friday8:30AM-5PM
Saturday8:30AM-5PM
Sunday8:30AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of United States Postal Service: 3191 Grand Ave, Miami, FL 33133

  • United States Postal Service has 1.9 stars from 102 reviews

  • Post office

  • "dropped off a package and there's no way to even locate it via tracking number, and labeled Priority? What in Tarnation Fenderblasting is going on with this place? After reading all these 1 star reviews, this office seems to be slipping off the cliff"

    "Horrible service- They open late & act like it’s a favor for them to be here"

    "They need more staff !! Always a long line ! , they also need to upgrade there facility not up to par especially since they up our taxses here in the grove another $3500 more per year … they need to fix this place up it’s looking like a dump "

    "Super friendly employees and customer service If it isn't too busy"

    "Everytime i go in there it’s a headache"

Reviews

  • John Navarro

dropped off a package and there's no way to even locate it via tracking number, and labeled Priority? What in Tarnation Fenderblasting is going on with this place? After reading all these 1 star reviews, this office seems to be slipping off the cliff.

  • Samantha Thomas

Horrible service- They open late & act like it’s a favor for them to be here. Waited in line for 15 mins and the guy in the front was talking on his phone with airpods, drinking a soda and in the back for the entire time. They all need to be fired.

  • D & F

They need more staff !! Always a long line ! , they also need to upgrade there facility not up to par especially since they up our taxses here in the grove another $3500 more per year … they need to fix this place up it’s looking like a dump ..

  • JuanPablo Lazo

Super friendly employees and customer service If it isn't too busy. I know them personally, the workers at this location are fantastic people with charisma but WOW do they need help. If you decide to come buy stamps at 4 PM expect a MINIMUM

  • Nik Boniello

Everytime i go in there it’s a headache. There’s a girl who works there who is one of the rudest people i’ve ever met and she shouldn’t have a job there if she doesn’t want to do her job and assist customers. I was trying to set up a PO box

  • Jonnie Specter

I had purchased my One Plus 2 phone, the delivery needs to be signed by me. I was not home at the time, they left a notice in the mailbox to to pick up the package at this postal office. I went 3 consecutive days to go pick up the package,

  • Jimmy

Went to the post office to go see about a package that listed it was delivered and left with the individual at the home. Unfortunately, I was home all day and the individual was not me. Spoke with my mail carrier and he advised to go in an

  • Kelley Jacobson

They instantly put the package I sent overnight as available for pickup when it reached this post office instead of delivering it. Tried calling multiple times and all I get is a recorded message then it hangs up on you. I would give them

  • Maury Sepulveda

This is the worst postal office in the country, they don't give a damn about your business Don't even think on leaving packages on the drop off counter one day you 'll regret it, Sergio the supervisor does not resolve any problem you may

  • Christopher Gilmer

I had the unfortunate luck of this being the post office that intercepted a package that needed returned to me (the sender). They successfully intercepted it, per the tracking information, but rather than ship it back to me, they made it

  • Manny Milan

Its easier to call the shipper and let them worry about getting in contact with USPS, than it is to get someone from USPS on the phone. According to the tracking, this package was delivered to the same post office 6 times, why cant they

  • Blanca Machado

This office has "lost" almost 10 of my packages already. I use post office everyday because I sell on eBay, never have a problem with any other office but this one. I drop the packages in the big parcel thing that they have in this and

  • Julie Potts

THIRD-WORLD COUNTRY service. I routinely don’t see my mail lady for three days at a time. If it’s raining she doesn’t come. She delivers my mail to people down the street and delivers other people’s mail to me. I even bought new huge

  • Marisol Terry Murray

Nice and friendly personnel but a few people operating this office, while serving too many of us. Thus, their service is in high demand and it can take some time before we get served. I think they do a great job very time.

  • Lori Mansene

One associate on duty....many people in line... pretty kick back attitude. Only took one month for my Christmas cards to get from Miami to Arizona....very disappointed!!! Should have sent them on the polar express!!!

  • Au Ra

pretty horrible in terms of service and wait time. there is only 1 person at the counter and they take forever to attend to each person. there needs to be more employees at the desk helping out.

  • Mor Hodin

I came on 7/11/23 at 3:15pm. I opened the door and the woman that was at the counter told me “we are Closed “ I was shocked because I checked online and it’s says 6pm+ on the door says

  • tim kemper

The clerks are wonderful. The "regular" mailman skips us regularly. Missing mail too often. Wish there were alternatives to using USPS for everything.

  • Joni Goodman

5 days before Christmas and only one person working the counter. When she goes in the back, there is no one! 7 people waitong for service.

  • Juliana Bukowitz

The worst in Miami. Skip this branch if possible.

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