United States Postal Service

18 reviews

3843 Pennsylvania Ave. SE, Washington, DC 20020

tools.usps.com

+18002758777

About

United States Postal Service is a Post office located at 3843 Pennsylvania Ave. SE, Washington, DC 20020. It has received 18 reviews with an average rating of 3.0 stars.

Photos

Hours

Monday9AM-1PM
Tuesday9AM-1PM
WednesdayClosed
ThursdayClosed
Friday9AM-1PM
Saturday9AM-1PM
Sunday9AM-1PM

F.A.Q

Frequently Asked Questions

  • The address of United States Postal Service: 3843 Pennsylvania Ave. SE, Washington, DC 20020

  • United States Postal Service has 3.0 stars from 18 reviews

  • Post office

  • "This is the worst post office in Washington DC"

    "I like this post office"

    "This is the absolute worst place"

    "The office never opens on time and closes when ever they want"

    "I have called 10 times during open hours today 1/23/2023"

Reviews

  • Lashawn Lashawn

This is the worst post office in Washington DC. Sometimes you get your mail and sometimes you don't. They lie and say that they delivered it from the email you receive for USPS mail dashboard. They even put my BANK STATEMENT in someone else's mailbox. This post office needs a class action lawsuit ,because I know I'm not the only one they've done this too. This is wrong on ALL LEVELS and this needs to stop. No one is being held accountable. If you don't want to work for the USPS then find another damn job. My mail and packages should come everyday as scheduled not whenever they feel like it. For all I know there keeping people's packages lying to the customers telling them that they delivered it. I HATE THIS RAGGEDY A** post office. THE POST MASTER NEEDS TO BE FIRED!!and I'm calling a attorney to file a class action lawsuit .

  • Joan McKenzie

I like this post office. The lady who works there is very nice, I have never had any mail lost and there is seldom a long line. I also like the selection of greeting cards that they have for sale. I noticed several negative reviews and I felt that I had to add a positive one because my experience here has always been positive. I hope yours will be too. Thanks.

  • Mimi Millard

This is the absolute worst place. I paid for next-day shipping (100% money back guarantee), my package was NOT delivered the next day, and when I asked for my refund they acted like I was crazy and made me wait HOURS until I was on the point of tears. Do not give these people your service, especially the woman with the name tag "Jones".

  • Sharma Stokes

The office never opens on time and closes when ever they want. I have a PO box there and could not access my PO Box for 2 days. This is totally unacceptable! I will be reporting this office! I gave one star because the lady that works in the front is always pleasant and friendly other than that the customer experience is horrible!

  • Marsha Lacy Napper

I have called 10 times during open hours today 1/23/2023. No answer. Obviously no one cares from the bottom of the line to the most top. There have been countless 1 reviews previous to mine - NO CHANGE. We must yell to the "movers and shakers" in ward 7, then move on up until they wake up or be gone.

  • Q

Online states that this location opens at 9:00 am. On MULTIPLE occasions they are not open as indicated online, with 10+ people waiting outside causing people to have to leave because we have things to do. I left at 10:30 am, and they still have not opened. Do better.

  • Raul E Navas

Convenient because it is close to a Main intersection. Smallest post office i have ever been in and somewhat clean. Needs an update but the service is fine. They let me use their pen so that is good customer service.

  • Daniel Rosen

You guys dont answer the phone, I've literally called 15 times, what's the point I having a phone ? You guys dont leave notices about packages, absolutely horrible.

  • Blake Wilson

I have always received great service here. The only issue is that the first door slams as you enter. Other than that, I am a happy customer.

  • Kinea McCray

It's 9:05am & they're not open. The door is locked. They're supposed to open at 9am.

  • Erica Pruitt

Horrible attitude customer service sucks …

  • By: Lisa Arlett UCC 1-308 Family Name Rue

Great Customer Service

  • Denise Gardner

Close to me.

  • Talk Show
  • Carmella Cobbs
  • Nae M
  • Kenneth Garfield
  • Fernando Caraballo

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