They are fraud and cheaters. I had my shipment from Dallas to Pune with them. While booking for shipment the representative was very nice, she just asked me to put basic details in all the forms on 8th Dec. Later I got call that there is container leaving on 11th Dec so if I ship I get get my shipment within 60-90 days in India. I trusted them and got everything packed. The person who came for pick up was very good and helping. Then story of India is horrible 1. My shipment didn't arrive till Mid of March and then there was lockdown. I understood the situation and was calm. 8 was asked to sent passport and then custom charges. I did everything to support them 2. Shipment arrived mid of June one Sunday morning, since that was covid time delivery boys agreed that we should not open the packages before sanitization. We did that and opened the boxes. My son was happy, he was expecting toys, tv, his new games I bought for him with my hard earned money but everything turned into dark story. Tv had scratches, complete xbox set was missing. Crockery was broken. One box was opened, xbox was taken out and then box was wrapped and sealed. I still have that box with me. 3. I immediately sent pictures and insruance claim form to them. I also got repair invoice from Samsung and local tv repair shop. It took time to get tv connected, get the step down tranformer and see the real damage... 4. No one from Universal came for inspection and they offered me only $250 for the total loss of $1750 5. I am still following up with them, it will almost be an year qnd whatever I shipped I wasn't and I won't be able to use. Lesson Learnt 1. Better to buy in India so that you get good support and warranty. We all work hard to give good life to our kids but companies like Universal are fooling us 2. If you ship, please make sure you take pictures and keep all the invoices 3. All important, new, expensive things should be packed by universal person and opened by them. 4. If you see any boc, package is not packed in same way as u did, do not accept the shipment, open it in front of delivery person and immediately report to Universal 5. Well, they have all the clauses to protect themselves...for example anything missing from inside the box or partially lost item won't be covered in the insurance I will suggest first of all, not to ship anything via sea...if you do then do not choose Universal and if you still choose Universal be ready for big loss and facing dishonesty still keeping all my lesson learnt in your mind. Stay safe everyone Date March 26 - I am still struggling to get my claimed amount They are deleting all the honest reviews, mine is deleted twice

I had my shipment from California to New Delhi with them. While booking for shipment the representative (Saurabh - Branch Manager) was very nice, he just asked me to put basic details in all the forms. Later I got call that there is container leaving shortly so if I ship I get get my shipment within 60-90 days in India. I trusted them and got everything packed. The person who came for pick up was very good and helping. Then story of India is horrible 1. My shipment didn't arrive in 90 days, it took couple of more weeks. 2. In US, they told me the Custom fee can vary from Rs 200-1000 per box but they charged me Rs 1200 for one box (including GST), Saurabh told me that custom mostly charged Rs 200-300 per box, not sure if Universal Relocations are making money in India too. 3. After custom, my boxes were in Hyderabad for a long time and no one asked me for the passport and other documents (while I've been told that these are the mandatory documents and I've to travel to India before the arriving of my shipments) 4. After receiving the boxes at my home address, I found that the original taping was replaced with the other taping and one of the boxes was damaged and torned. 5. Four of my items were missing from the boxes, when I tried to reach out to Universal Relocations, they told me that Saurabh left the company and they searched it everywhere and didn't find it, since I didn't take the insurance, they won't be able to help me but Saurabh told me that if any items are missing they are paying on weight basis. After waited for more than a week, I escalated it to Mr Madhusudhan (Director - Sales), Madhusudhan took 10 days to respond me and he mentioned -' We have no option left to help you in retrieving the lost items' Based on all these frustated experience, I will suggest not to choose Universal Relocations for any shipment. Be ready for big loss and facing dishonesty still keeping all my lesson learnt in your mind.

I got my stuff relocated from US to India. Generally, from the start to end the whole process and staff was pretty good. They are great with communication and returning with your queries. All my stuff took about 3.5 months to reach here. Someof the boxes came back in bad shape and a couple boxes were torn and stuff coming out. I opened one of the box which had my printer and it was broken, printer glass was shattered. The box was labeled fragile. I am yet to open other boxes but this was really not expected. The handling staff needs to be more careful especially with fragile boxes. Communication wise the company is good. They reply to your questions and any concerns you have. Payments to third party like insurance and customs are not transparent. They just give you a printed paper email which has no details who was paid. Generally I would still recommend the company to anyone wants to relocate. Will give them overall 3 stars.

Universal Relocations delivers exactly what they promise. They offer prices that undercut other relocation services in the market and the tradeoff is that UR takes 2-3 months to deliver (SF-Delhi for me). Shyamala was my contact in SF and helped me setup the pickup from my home with comprehensive instructions for packaging. Thiyagarajan was a very communicative an responsive contact in India - keeping me informed of the shipment and delivery schedule. This is highly appreciated since you go 2-3 months between pickup and delivery and there is little information available in this time. All in all - good service. My boxes reached in good condition too.

Got my stuff relocated from US to India. Generally, from the start to end the whole process and staff was pretty good. They are great with communication and returning with your queries. All my stuff took about 4.5 months to reach here. Some of the boxes came back in bad shape and a couple boxes were torn and stuff coming out. I have lost my stuff in transit like saree, shoes, branded jacket(Gently used), Blanket etc. I messaged the same thing to the concern person but she did not reply. I would not recommend anyone for their services. I would not recommend the company to anyone wants to relocate. Will give them overall 2 stars.

Two packages of 50 lbs each were shipped from Massachusetts U S A destined for Noida UP and Jaipur Rajasthan. My nephew had painstakingly searched for the right people to undertake the job of shipping. Finally he came across Universal Relocations and they have handled the entire operation immaculately from the destination to destination. Here in India, Sandhya Somalingam, a young lady, who was in charge of handling the cargo has performed her task perfectly, duly and diligently ! Many thanks and congratulations are in order for the job well done and I wish the very best in all their future endeavors !

Two packages of 50 lbs each were shipped from Massachusetts U S A destined for Noida UP and Jaipur Rajasthan. My cousin had painstakingly searched for the right people to undertake the job of shipping. Finally he came across Universal Relocations and they have handled the entire operation immaculately from the destination to destination. Here in India, Sandhya Somalingam, a young lady, who was in charge of handling the cargo has performed her task perfectly, duly and diligently ! Many thanks and congratulations are in order for the job well done and I wish the very best in all their future endeavors !

They are great. I had seen their service for my few other friends so I had no doubt but reach out to them. I prevailed their service for moving my stuffs from US to India. They did a great job. They communicated timely and also handled things with care. They are legitimate and do not keep delaying for no reasons. If you are curious how much time it for my parcel, door to door was about 3-4 months. Suraj

Very professional and hassle free service. Packages picked up from my door step and delivered at my door step in perfect condition. Their team kept me informed at every step of the process. Sandhya S was specially helpful in getting my delivery scheduled and went extra mile in making sure all the stuff was in perfect order. Highly recommended for moving household stuff from US to India

We moved our stuff from US to Gurgaon using this company (Universal Relocations) and they trashed half of our stuff in transit. First of they packed the stuff really bad (all the crockery was just wrapped in simple news paper) and then didn't even acknowledge their mistake. It was the most unprofessional experience I and my wife ever had. Don't even let your enemies use this service.

Excellent International Movers So happy with the service of Universal Relocations. The entire process was smooth and well handled. Special thanks to Huzaina for giving regular updates and guidance. She cleared all the doubts regarding transit. Her efforts made the entire process hassle free. Overall it was an excellent experience and would highly recommend their service.

We took services from Universal relocations 3 times and they have been very professional specially Mr ThiyagRajan has been very co-operative . He took special efforts to ensure my TV was transported safely n that I as a customer was fully satisfied . He looked into each interaction personally n arranged tracking of shipment for me to plan perfectly . Very happy abt it .

I had a good experience with Universal relocation. I shipped few boxes from USA to Lucknow. Boxes were picked up from US home and delivered at my Lucknow home within the promised timeframe and without any damage. Sini from customer service team was helpful during the transit times when I had questions. Overall good experience!

We shifted from US to India and got our stuff in cartons from Universal Relocations , they were very professional with their services. Even when they visited us they followed COVID protocol and we're very sure about distancing..thanks for the service and we highly recommend your services for relocation purposes..

My experience with Universal Relocation is Good. Though, there were some issues enroute, due to confusion on delivery address, Sandhya from Customer Care helped to resolve the issue and get the shipment delivered intact. Thanks to Team Universal. I am a happy customer and have already recommended to my friends.

I am really happy with the service provided to me by universal relocations. They picked up my stuff from my door step in US and delivered at my door step in India. Delivery of my stuff got delayed but I was not worried as they sent out timely emails to let me know about my stuff. Overall a happy client.

I use universal relocation services from USA to India. Overall I am happy with their service. They are always their to help you each and every step and keep you updated every week. As my package was coming through ship it took little bit more time. Hope to use their services in the future too.. thanks

As listed in other reviews they pretty much destroyed our belongings moving from Houston to India. Terrible packing,cut corners on packing material and staff and adding on avoidable costs.I now look at other reviews with similar experience, which means they have no intention of improving.

Extremely unprofessional management.. Extremely unprofessional management team and incompetent packing team. Their charges are high and the quality of packaging is extremely poor. And they refuse take any accountability for the damage caused and don't respond to your calls and emails.

The service is good and reliable with updates at periodic intervals and responses are quick on questions. The pickup and drop of the shipment is quick ( would have loved the shipping through sea quicker but I guess it’s not under control and depends on many factors) Overall good !!

There was a smooth transition of my stuff from USA to India, the communication was very prompt and everything arrived safely without damage. I would highly recommend to use Universal Relocations if you’re planning to move and need someone to take care of your stuff responsibly.

Excellent and professional service by Sandhya somalingam , Have used for the first time and highly recommend – polite delivery boys on each occasion and punctual . Great service, keep me informed at each stage and delivered securely and on time. Great value too

Hello I am extremely happy with Universal Relocations service and there professional team is the best. All replies very soon if any queries. I always received my box packed. Sini helps me a lot for delivering my box soon to my place. I am very happy with all staff.

All material is a ok, no any short and no damage, service is good, I'm satisfied with sini mam , they provide update time to time and right guidance ,treating with client good and as a Professional I will suggest , u have tracking system online

Sandhya somalingam is awesome ustomer relationship officer who has provided all required support end to end for my reloaction from USA to India. All my boxes came without any damage. Highly professional company. A Must go gor your relocation.

It was great to use Universal Relocations twice, once in 2020 and then again in 2023. I shipped multiple packages from US to India and the customer service team were always providing me regular updates. I would definitely recommend the …

I had a great experience with Universal Relocations in moving belongings from USA to India. The team, both in the US and India, was very prompt and attentive, provided regular updates and follow-ones/next steps and kept me appraised of …

Out of many other agency, universal relocations is so far the best. The delivery associate delivery the goods at door steps, minimum unnecessary call and above all they are polite. The package is safe as well.

Really helpful and responsive team. One can really trust them and team does everything to accommodate your situation. I really appreciate all the help I got from the US as well as India team.

All the boxes were delivered. The shipment was delivered safely and items were ok. One of the box was not in the right condition, this could've at the customs. Thanks for the shipment.

Good experience with international shipping from the US to India. Second set of boxes arrived in good shape as well, again no damages and great support throughout. Thanks!

Awesome experience, they sent regular updates on the parcel. Make sure you ask for port handling charges. Otherwise Great service very professional and good communication

I had a great experience of relocating my items using their services. I kept getting regular updates regarding the ETA and the customer support team was of huge help.

My parcels arrived 3 months late but in good condition. Service was helpful and prompt. Sini from Bangalore is great!

They smoothly handled the transportation and were always quick to respond to my queries. Strongly recommend.

Had a good experience with Universal ..little delay on receiving the package but overall good experience ..

Used their service to send cartons overseas but they asking for more money once the carton is in transit.

Quite impressive with the quick response by Sini for providing delivery details of consignment in India.

Good experience and value for money SINI our relationship manager was excellent in update and followup

My shipment from USA to India arrived safely. There is no item missing only some boxes were damaged.

Best company for shipping the goods. everyone should consider these guys as their first Preference.

One word for the service I have received from universal relocations - “excellent”.

Good and qenuine professional team . Happy to deal with this company

Do not follow the route shown in d Google maps , call the and reach

Very good service and on time delivery thanks team universal

Very professional and prompt communication.

Helpful people with timely delivery.

Very good service

good work