Couldn’t have ask for better nurses and surgeons. My dad recently went in for an op at Westmoreland Street and his recovery care on the thoracic ward was excellent. Would especially like to mention Steve who was just brilliant. Always had time to answer questions and explain things. He was very very helpful.

I was referred here and they called me the next day to give me an appointment for a few days later. They the did a series of tests very quickly which was fantastic. Everyone was super kind and treated me very well. The entire hospital is dedicated to urology so its the perfect place to be.

Absolutely impossible to get anyone from the urology outpatients dept to answer the 'phone so that I can change an appointment. I have literally tried for hours' over days' and no-one picks up. Even their own reception services can't get them to the answer the phone.

When I was first diagnosed with prostate cancer I thought I was going to die.After a biopsy and tests, I was sent to UCLH where I was told I could Have Radical Prostatectomy where as the prostate is removed by consultants using the Da Vinci

Staff seem very more focused on getting the paperwork done rather than taking taking a moment to acknowledge people. Very target driven particularly in comparison to some other London hospitals that I have been to. A little customer service

Recently I had to attend this hospital with my wife, I must say some of the staff were really nice, but my overall impression was of the lack of dignity and control for the patient. On several occasions my wife (being quite a polite person)

Attended on 23/5/23 and after a painful exhausting 1.5 hour journey with multiple stages, I was reprimanded by a female receptionist for standing at the counter and told to move behind a sign just 2ft away - I was literally hanging onto the

Hi, I had a remote radical prostatectomy here on the 23rd October, less than 2 weeks ago. I would just like to say a huge thank you to my surgeon’s who through their amazing skills managed to spare the all important nerves. Also to all the

Been in here for 5 nights following surgery and can't fault staff from domestics to the surgical team on urology. Only a couple of little niggles which are that there is no TV in the patient bays on the wards and the food is a little bland

A lady at the very first reception who wears the hijab when I showed her my appointment form, she told me to go further down and sit in the corner. Not informing me that I had to register at another reception to let my doctor know that I’m

I was an inpatient at UCLH Westmoreland Street over night and would just like to thank everyone involved in my care for this visit in this very trying year of 2020, I was so well looked after and felt everyone found time to explain things

After 1 year and 7 general anaesthetics later, the level of care I've received at Westmoreland Street has NEVER faltered. It is second to none! ALL the staff are caring, friendly and supportive. Everyone goes above and beyond to make sure

I came to the A&E this past Saturday for a blocked catheter, I must have had about 10(bags of saline solution) flushes to remove a blocked catheter, a urologist turned of the flush yesterday morning went to his theatre and within a couple

Came for an MRI got told to come an hour early because I'm very difficult to canulate so I did so then sat there and sat there nothing happened then got called In over an hour later and 15 mins after my actual appointment was meant to be,

I had a nurse yesterday making allegations about how I perform my work and about the "good money" I am being paid...all she needed to do was to ask questions to the person I care for but then for no reason she started making very unusual

This is second time at Westmoreland street urology where I've turned up for my apointment only not to be seen, since moving from Huntley street durring covid the level of care for me personally has gone down hill. Existing cancer patient

Everyone I met here today was super nice and kind! I was referred to this urology clinic from A&E, so I had a fear of receiving the procedure. But as I entered the building, the man at door kindly greeted me with a new mask and guided me

My Dad’s prostate cancer was being treated at Ipswich Hospital with radiotherapy and not only were the machines always breaking and the treatment didn’t work but as hard as people worked it wasn’t a great atmosphere! I appreciate it’s a

I received care in 2nd floor short stay surgery ward in January 2024. The staff were caring, efficient and friendly. The vulnerability one feels on such a visit is anxiety inducing but the attentive and caring attitudes and warmth from

When you enter this site of the hospital you always have to report to the reception desk which is not always staffed and does not face the entrance. You are then interrogated about why you are there and who you are seeing. If it is an

This would have been a 5 Star rating as the Doctors and Nurses are amazing But the evening reception on Children's A& E ..oh my word Unprofessional Dismissive Rude..Late Tuesday night my baby grandson was transferred to Uclh with

I have been to this hospital for several years and can honestly say that I have always received the best care. The medical team in urology always take great care of me and are very helpful.

Excellent hospital clean and all the staff from doctors to nurses are extremely professional and friendly had a surgical procedure done and the care i received was first class

This is by far the best care that I’ve experienced. I had a urology appt with overnight stay. The staff are very friendly and it’s an extremely happy environment.

I had major surgery so spent some time in ICU and the urology ward at Westmorland st can’t fault anything the staff are amazing the NHS at it’s best! Thank you.

mixed experience here the nurses and drs and admin staff were great. however I found what I believe to be an slim Asian porter wearing Dark Navy blue

Very good surgeon and consultant They explain everything very simple and clearly They are very professional Nurses are very helpful …

The care I received from Pippa and her team was exceptional. Compassionate and genuinely invested in my recovery. Thank you.

I received an excellent level of care from the doctors and nurses yesterday for which I'm very grateful.

Have been diagnosed with stage 4 lung cancer and visited hospitals in the US and Europe for treatment.