I booked a steam treatment which the price was $50. I call the salon to ask Did the steam treatment service include to make use the price was in my budget, because i did not want to be surprised with a big bill . She told me the steam treatment is a wash to clean the scalp and the steam treatment and a basic style... so I booked the treatment. Guess what after that steam treatment the stylist changed my card $85. So I asked the stylist why it's $85 and the steam treatment I booked was $50 . She told me she changed $35 for the 5 twist she put in my head. YES YOU HEAR MY RIGHT 5 TWIST... now I called first to make sure that my service i booked was in my budget of the $50 service I booked...the next thing was, I have 4c-5c nappy natural hair.. this stylist used a rat tale comb on my nappy 4c-5c hair . I was so mad . She pulled out so much of my hair with that little comb...everyone know to use a wide tooth comb on 4c-5c natural hair especially a hairstylist. All I was saying to myself was after this natural hair journey that took me years to get this far. I will have to cut my hair off again because all the damage and hair she pull out with the rat tale comb ....will I recommend this shop for a natural hair person. NO. Did I feel lied to About the price of my service and over charged .YES... On top of that. This is a salon the have they very own product line. On YouTube I seen them using the products on all there client's to see that they are good and how well the products work. That's not happened. So I was under the impression that she would use the product on the client's hair so we can see how it works and want to buy the products... I had to buy a $32 bottle of the oil for her to use on my head...I would like to add a picture but I don't see a button to add a picture on this review..

Scandelous Stylist: This is my very first time leaving a review but it's necessary. My experience with employee/stylist, Dawn Marshall was basically criminal. I've booked my appointment over 3 weeks in advance and had to put half down for the service. Less than 24 hours, before my appointment, I received a text from the stylist Dawn Marshall, whom I booked with, saying that the owner tested positive for the new coronavirus strand...she tested negative and was just scared to go in. I told her that was understandable I informed her that I was able to find someone else that can do my hair on the day I booked with her since she didn't want to go in. I resent my cashapp handle so she could return the money - as no service was rendered. A few days later she responded...Telling me that she doesn't give money back for deposits that I would have to reschedule or give it to somebody else. Which neither options weren't of service to me. I did not canceled on her, I trusted her without knowing her because of the reviews... Everything falls on her she tested negative and was "scared" to go in the shop which was understandable but it was not grounds for her to cancel my appointment less than 24 hours...Now she's refusing to return my money. After my last text communicating with her, she just went into solid treatment mode and never responded which is extremely unprofessional and scandalous.

I'm in love with the salon! Upon entering, the decor is vibrant, inviting, and squeaky clean! I must admit, I traveled 2hrs for the stylist alone! Dawn Marshall has awesome reviews, and amazing work online debuting her skills. When it comes to hair, I don't think there's any area she's not exceptional in! I'm a 10+yr naturalista, that had never had my hair straightened. I entrusted Dawn with my hair, and was not disappointed! I live over 2000mi away, but when I'm visiting family I most definitely make the 2hr drive to a relaxing salon ambience, and receive the hair care I deserve. Upon my first booking, I had no idea the salon was as spacious and state of the art as it is. That just happened to be a huge plus. The owner Ashanti, is an awesome spirit that welcomed my mother and I, and afforded us with some good laughter as well! It's a pleasure to support this black owned business, and it will be for now, my annual hair care go to...unless I can get in sooner of course! Thank you ladies for an amazing environment, and stellar services. By booking in advanced and leaving a deposit, it assured me an appointment that has not ever been delayed. What more can I say! I leave feeling wonderful! BGM

After searching for stylist that's passionate about their craft. I've found Dawn Marshall at Vip. My Mom and I really love her. She has a beautiful spirit and her attention to detail is the best. The compliments after a visit with Dawn is amazing, she truly get the job done. I've recommended so many family members and friends to her. Yes, she good!! So, Every two weeks my mom has an appointment and every three weeks for me. Honey! Ms.Dawn has two clients until she decides to retire or relocate. Ms. Dawn Thank you so much for everything, you have put the life back into our hair. You're truly a talented stylist.

First of all , I never been to a salon that welcomes you with a red carpet . The women of the shop are so sweet and GREAT at what they do . I've been going to Ashanti for almost 4 years now and my hair has never looked so good . Not only do she cater to my natural hair she also master my sew ins effortlessly every time . When I tell you this is a one stop shop ... You can get hair supplies like shampoo , conditioner , natural shea moisture , greaux drops and much more . But most importantly you can purchase top grade of Indian , Malaysian , Brazilian , Peruvian hair voted #1 in Louisiana. If you haven't tried VipLux salon you are not living !

I called on Tuesday to setup an appointment in two weeks as a new client. The receptionist said she would have to call me back in a couple days. Why would it take a couple days I thought but I said ok, I’ll be waiting to hear from you. Well I never heard back so I called on Friday and of course still couldn’t give me an answer for an appointment and that she would call me back in a little while. It’s the end of the day and no call. Poor customer service. I was willing to drive from MS to possibly be a regular client after I saw them on YouTube and read the reviews.

My daughter got her hair done on this past Saturday and we absolutely love it. It was her first time getting a silk press. Dawn was her stylist and she was very pleasant. It's hard to find good stylist now in days to care for your hair. We will be back soon. I purchased all of your products to help promote her hair and mines. I haven't relaxed my hair in 8 months and don't plan on doing so. Now that i have your products I am encouraged to grow natural. The Best in my opinion thus far!!!!! Thank you.

The staff is courtesy and the salon is clean. Hairstylist Dawn is very professional and accommodating. Appointment availability is always weeks ahead because she takes pride in her work and makes sure she has time to properly attend to clients hair as needed. Therefore she doesn't overbook and have you waiting for hours. Should issues arise either with her schedule or yours she is willing to work with you to reschedule accordingly. All info is listed on her website so there are no surprises.

I was looking for a hair salon and stylist who could help me take care of my care as I transition from relaxed to natural. Dawn is great! She’s very thoughtful about protecting my hair and keeping it healthy. Her silk presses last me 2 weeks even with all my gym time. And her sew ins keep my edges healthy and give me time off from daily touch ups with the flat iron. And Dawn is always so kind and willing to try and accommodate changes if possible.

FIVE STARS!!!!!!! I come from hammond, which is about an hour away, just to get a silk press from Red! It’s definitely worth the drive!! I get a ton of compliments!! My hair has gotten so much stronger and longer because of her, and the best part is that my curls always come back! NO HEAT DAMAGE WHATSOEVER!! She really cares for my hair. She’s always in good spirits, informative, and kind! I highly recommend my girl Red at VIP Hair Salon! (:

...I have been to many hair salons in the area. This one by far is the BEST!! Staff is very professional & knowledgeable about hair care for natural & relaxed hair. Salon sales signature products that have made my hair longer, healthier & more manageable. The greaux drops & detangler are by far the best I’ve ever used. If you don’t believe me give them a try. I promise you won’t be disappointed!!!

Last year I transitioned from natural to relaxed due to my busy schedule. My stylist,Dawn, is amazing! Look at that growth and healthy happy hair. She specializes in HEALTHY HAIR. So if you’re natural or relaxed hit her up on Instagram dawnsdolls and vipluxhair. The shop environment is always professional. Go check it out! You won’t be disappointed.

Very professional environment with extremely knowledgeable staff - I felt right at home and also received an education on how to care for my hair Ashanti listens to your concern and advise on how best to handle your concern - I give this salon 5 stars it's truly a one stop shop the hair sold here is very high quality I'm so pleased!!

I received the shampoo and conditioner from a friend and it’s been a great product so far! I have natural 4a hair type and a good shampoo conditioner is crucial for my braid out styles. Both products help bring back the bounce in my curls and clean my scalp with out fully drying it out! Can’t wait to try more products!

I had wonderful salon experience! Very neat and attractive setting! The staff was friendly and courteous. I was impressed by the signature hair care products used in the salon that worked wonders in my hair. My hair has never looked so healthy being natural until I got a Silk Press and trim there. Thanks Dawn!

I like the hair products sold at this location. The leave in works wonders when you are trying to take out really old braids. I would love to give this black owned salon 4 stars but they really need to work on their etiquette the salon eludes to luxury but the service is pretty mediocre.

I love VIP products! The products are Great and have my hair healthy and beautiful! VIP solan environment is friendly and the staff is helpful and knowledgeable! VIP LUX SALON is where you want to go if you’re looking for healthy hair, great products and relaxing environment!

I have been a client for the past 5 years and have always received superb quality service. The environment is very peaceful and full of good energy. The hair care products are amazing and really work..... the hair extensions are of great quality and last longer

The staff here are very helpful and friendly! The hair I ordered was gorgeous and arrived very quickly! Dawn did my sew in and did an amazing job! She was so professional and a joy to be around! I felt so great walking out of that salon! Thank ya'll!

The service at VIP Lux is the best I’ve experienced at any salon. The stylist are always professional, efficient and knowledgeable about hair care and VIP products. And of course my hair is always gorgeous and I always get a lot of compliments!

Professional atmosphere, had a very relaxing experience.. just what I needed and was looking for. Dawn was my stylist, did a great job with my natural hair, wasn’t intimidated by my length/volume and didn’t take all day! …

Great service, Great people, love the products. Amazing salon. The hair is 100% amazing. Easy to ship any product or hair to you. All the ladies are nice and good at what they do. If you haven't tried them go to their website!!!!!

The quality of work and the professionalism of the staff at VIP Lux is second to none. The products are superb and if you are tryin got grow your hair out the Greaux Drops are a must have. I always feel like a VIP at VIP Lux.

I have been using VIP hair products for years and their products never disappoint. My hair has grown tremendously and the customer service is great!!! If you haven’t experienced the VIP treatment you are missing out!!!

Very professional environment. Wonderful service. I love my beautician. I go here every 2 weeks for a trim and a silk press. They're doing a awesome job getting my hair back healthy after it broke off getting blowouts.

VIP Lux Salon is such a relaxing and comfortable salon to receive pleasurable hair services. The environment is calm. The entire staff is very friendly and helpful. I Absolutely LOVE the Greaux drops!

Very nice atmosphere. Timely and excellent customer service!!! It’s very peaceful and relaxing!!! I really enjoy getting my hair done at this salon. Everyone is super nice no matter the stylist.

My experience at VIP is always amazing!!! My stylist Ashanti is so passionate about hair care. I am never disappointed. My hair is so healthy and the growth results are mind blowing ! …

Red does my hair flawlessly every single time! I’ve been going to her for 3 years now and she has never disappointed! Her scalp massages with a steam treatment put me to sleep every time.

An environment where you can feel comfortable having your hair done. Stylists are advocates of hair care and are very professional and knowledgeable.

I love this salon and Dawn and plan to book with her anytime that I can! Her silk press is amazing and LASTS for weeks, even in Louisiana humidity!!

They offer the best and quality services all in a friendly environment. Everyone is professional and extremely talented! Get in if you can!

I love coming to the salon. Dawn has been doing my hair for a few years. My hair is so much healthier and has grown so much. Thank you dawn

Great salon with great customer service! I was glammed up by Emika and left there feeling stellar! Will definitely be back.

Dawn have a special going for box braids.She was very nice and professional ,I love it $100 box braids.

Dawndolls is amazing!!! I booked a follow up appt before I left the salon. Very classy salon!!

AWESOME!!! EVERYONE IS GREAT... LOVE THIS PLACE AND MY RESULTS. THANKS A MILLION KRISSY.

The first visit was terrible had to try it the second time for them to get it right.

O my goodness! Krissy is the best, my hair always looks amazing! She’s the best!

I had Dawn and she did an amazing job. I love how neat my braids are every time

Wrong hair was purchase. Needed to be returned but gets no return calls

Excellent hair care and customer service in a friendly environment.

I have never been here, but i will be in the near future.

The atmosphere is peaceful and the stylist is the bomb!!

Great atmosphere. Gifted hands. Very welcoming!

They had the best bundles I’ve ever bought …

Love this place, they are always nice!!

Walk in welcome Thanks Dawn and Mom

Hair products are great to use!

Great Place. Very professional

Ask for Krissy!

Great work