I must say that I am pretty fair when it comes to writing reviews, but I will go with a one star because google would not allow me to go any lower. I ordered flowers from this establishment, and I wish that I would have read the reviews before proceeding. A number of reviews listed here are complaining about the same thing I am about to mention, and that is, Valencia ships wilted flowers. DO NOT use this establishment, I called and the woman on the phone told me and texted me that they have been in business since 1993. They must be using the same flowers left over from then as well. Because if I pay good money for a bouquet they should not arrive wilted, and be within 24hrs of dying. The customer service is poor, if I wanted them replace, I was afforded a 10% discount for their WILTED flowers, or the receiver could bring the flowers back to them and they would do another arrangement in the same vase. Nor I or my business will ever use this service again... If you are reading this take precaution in the consistency of complaints listed here!

Please don't patronize this business atleast their far rockaway branch. They will deliver stale cake to you. I don't write reviews about services I received from business but this Valencia flowers is the worst service I have ever experienced. I ordered a cake, without decorations from Valencia flowers in April 2023 to celebrate birthday, and Valencia flowers far Rockaway delivered a bad ( stale ) cake that can not be eaten to me, I called the lady to that attended to me when I went to their far Rockaway office about it and her response was " I mean what am I supposed to do"! Yet I was charged 250 dollars for a cake of 10 people. Everyone that tasted the cake says same that the cake is stale. I end up dumping the cake inside garbage because we couldn't even swallow it. Future customer beware! Go to a better place to order for your cake. I wish I could give the business negative star

Horrible horrible service. Ordered a tres leches cake two weeks ago. When I come to the store to pick up the cake they literally had a piece of a cake topper . Ordered a plain white and gray cake. They wrote on it and added a champagne bottle and a fake glass to the cake.. mind you this was for an 11 year old boy. On top of it all, I still had to pay full price for the cake and in return the lady said to just grab a plain white cake that was sitting in the fridge since I wasn’t satisfied with my order. I had no choice since I was running late for the party. She did not allow me to take the “cake topper” but I paid 65 dollars for a plain white cake.. not even the flavor I wanted. Please do yourself a favor and do not rely or order from these people. I will make sure to tell my family and friends to never order from here. You just lost several customers for lacking customer service.

My Granddaughter went to the Valencia bakery store in Far Rockaway to get a Valencia Puerto Rican cake, Now I been buying these cakes for years I know how they look in the inside and out and they even always come in a Valencia cake box but the one they sold my granddaughter was Not a Valencia cake it was a Dominican cake and in a regular cake box... I was so freaking disappointed, the Valencia cake is soft with pieces of pineapple in the filling and nice creamy sweet frosting, the cake I got was hard, filling was a paste and the frosting was very fluffy didn't like it, plus they told her the price was ($39. Dollars) than when she went to pick it up they charged her ($59. Dollars) which was ($20) dollars more saying oh they made a mistake in the price... Wow, I am Unhappy customer... won't be buying from there anymore...

I had a wonderful experience with this florist shop!! It was my friend's birthday, she lives in NY and I live in Boston. At first I was skeptical because the florist is in New York and I am not a fan of ordering online especially out of state. But my concerns were eased when speaking florist. Yes they have a real phone number that a real person answers, hallelujah The florist was able to answer my questions. The website is lovely and easy to navigate and I received an email confirmation. The flowers were delivered on my friend's birthday to her front door and she loved them ❤️ She sent me this picture. They were even more beautiful in person than the picture on the website. I highly recommend this business!!

DON'T ever order from them. My mother purchased flowers in store and when she picked up they looked dead already. She told them and 3 times they claim to fix and nothing. THEN on Valentine's Day. I placed 2 separate orders for my parents and 1 recieved them, the other never received despite a confirmation email stating they were delieved. When I called the following day to inform and ask for a refund as my order was not delivered. The lady said it was delivered and handed to a lady and I said that lady was not the person. I ask for a full refund and still refuse to accept they made an error. It's not like it was only a few dollars it was a $100 order. I will NEVER order anything from them.

Don't buy anything Valencia from this people. They take advantage and up the prices to their liking. The cake did not taste fresh and I was charged twice the price for an 8" cake that should've been 35. 99. They charged 74.09. After calling to speak to a manager multiple times with no response and according to them no manager on site. I called the main Valencia bakery just to be inform that place is NOT part of the known Valencia bakeries and they are not responsable for what they do but they should follow the same prices as any other Valencia. Raul from the main Valencia bakery was very profesional and handle the situation very well.

Every time I receive flowers from this place via 1800 Flowers it looks as if a 5 year old picked it out from the ground. They come all spaced out, terribly arranged with several different sizes. To put it plainly these flowers are simply not cohesive & just tacky. I beg and plead with 1800 flowers to stop giving them service because the customer NEVER gets what is pictured! Save yourself time and money and just get flowers from the supermarket or a reputable flower shop!

THANK YOU so much to the Valencia Flowers Team for their helpful assistance and quick delivery of such beautiful flowers for my Aunt’s Birthday last week! The experience was so positive and professional. Not only were the flowers GORGEOUS, but they were delivered earlier than expected! This was my first-time ordering from Valencia Flowers, but it will not be the last! Thank you so much again! Enjoy the rest of your day. Veronica A

This is the 2nd time my boyfriend sent me flowers from this shop and they came wilted. Both times the flower arrangements only lasted about 2 days. Last time it was about a year ago and they actually sent me another Arrangement. This time I did not even bother to complain. The roses in the bouquet were wilted. I now asked my boyfriend please do not order from them again it is like throwing money away.

I ordered Flowers online and this Florist was used. The recipient said the arraignment was bad and that the flowers were wilted. I was embarrassed. I called Valencia to let them know. The gentleman apologized and said he would send out another bouquet the next day. He did not. I tried to give him the opportunity to right their wrong. So bad flowers, bad service and lied. I would not recommend.

One-stop shop for flowers, decorations, and cake. Cakes are preordered along with ice cream, so it’s best to order ahead of time. Typical Puerto Rican pineapple cake like the ones I grew up eating back in the day. Super sweet on its own, but perfect with a scoop of their ice cream. This shop also has a cute selection of flowers that are well priced along with balloons and small party supplies.

Too bad old school Puerto Rican styled cake shop has closed in East NY/Brownsville, Brooklyn. It was my "go to" for many years. But... there is still one in Far Rockaway that is still active. So, if you want super sweet Puerto Rican butter cream cake... check out this bakery in its other locations. P.S. I suggest calling and verify their hours before making the trip to any of their shops.

After Saturdays snow storm Jan 29th I did not expect the owner from the Valencia Flower shop and cake distributor to deliver my Daughter's cake. I was so upset because everything was not going ok for the party but the owner made it happen. A big thank you and the best place to go for cake and flower arrangements. I will forever appreciate everything you did to make it possible.

They were quick in a pinch for a last minute wrist corsage and butonierre. I was ok with the price for the butonierre but not withe price for the wrist corsage. I sucked it up and paid sight unseen by phone. Finished product was ok but I’ve paid less for more in Brooklyn and the Bronx. No more last minute assistance at these prices but will for for this occasion.

Far Rockaway Valencia's is the worst they were trying to convince me about the price of a cake I brought last year price change I paid $175 last year at the Valencia's in brooklyn Pitkin Avenue now I go to far Rockaway Valencia's and she says it's gonna be about $500 she must think I'm crazy enough to believe her lies they are robbing people blind smh the worst

Very professional service. I ordered flowers for my sister's funeral and was well pleased with the beautiful arrangement. The flowers were delivered to the church on time. Valencia's service is outstanding. I would highly recommend them and will definitely use them again for ANY occasion.

Superior customer service ! The plant was very well received . It was very healthy and beautiful. I ordered from out of state.Angie was a blessing throughout the order. She even sent a picture of the wonderful creation. I would Highly Recommend Valencia's Flowers and Party Decorations.

For a florist that is affiliated with Teleflora I was Highly disappointed with my floral arrangement and quality of work that I was provided and not to mention this place is over priced and very out dated. This is NOT a florist that I will be re-visiting nor would I recommend.

Great service and beautiful flowers! I live in Los Angeles so I called them up to see if they do same day delivery in Far Rockaway. They confirmed that they do so I ordered a beautiful orchid plant and chocolates for my cousin for her birthday. She enjoyed the gift!

A lot of things are out dated and over priced here. There's dust and dim lighting. Customer service isn't the best. They seem like they have better things to do when you speak to them. There is a floral shop when you walk in but I've never purchased flowers.

We ordered two arrangements for a funeral, one from our family & one on behalf of my husband’s office. The arrangements were breathtaking. I couldn’t have asked for better.

Had purchased a white corsage with blue rippon design,it came out well and my date love it. Also there Dominican tress lache is very good

Honestly five stars all around! I called for last minute mother's arrangement and they got it down and delivered! Thank you again.

Most of the crafts are outdated. They make really nice floral arrangements which are sometimes way over priced.

I understood that the cake was delivered there. And it was made in a different location. The cake was good

The arrangement was beautiful. Everyone that saw it commented on such a great looking floral design.

Great cake they moved from pitkin here and I'd follow them wherever they decide to go

Did not have many cakes to choose from. Cant be a bakery and have no ready made cake

Since I was a litte girl I've always eaten a cake from here and still enjoy it.

Still the same great cake & have amazing flower arrangements at this location.

Did not want to give money back for a rental that was never used.

I just get a cake from there..was old and hard...horrible

She does good business and keeps her customers happy

They have the best cakes and very decently priced.

Good service such a sweet lady everytime i go

Beautiful arrangement made for my cousin.

All u could need for party's and events

Great employees and pretty flowers.

The best place for your party's

Delivered beautiful flowers.

Great cakes poor service

Always the best cakes

Beautiful cakes

I love Valencia

Great place

Great place

Expensive