3 strikes, you're out. Loyalty should pay but it doesn't. 3 times now these guys have caused bigger i$$u$e$. 1st time, brought in a truck we had bought that needed major work, told them this which included taking the engine apart layer by layer. Not knowing how deep we/I had hoped not entirely but said its over all condition was the utmost importance. After they put it back together I was told deeper into the engine work was still needed. So why did you put it back together??? Now they wanted to charge me hundreds to take it apart, again. 2nd time. I needed exhaust work, told them exactly what I thought it was. Took it in, they confirmed I was correct but that they didn't do exhaust work :-( and he STILL charged me " I have to charge you something" Jared said, maybe so but you should have also said you couldn't do the work. 3RD STRIKE,,, cost me a different truck entirely. Ford trucks shifting handles often become lose, a simple fix, YouTubed it. The shifting handle was always a little lose but after I took it in because the abs pump wouldn't shut off when it came back I could barely get it into the proper gear it was now lose and broken, the gears popping in and out, was that the cause or the fact to fix the pump instead of replacing it disconnecting it was suggested, ok I said, but they did this not knowing how their solution taking out a fuse might effect other systems. These idiots are so tough on your vehicle taking it there had become only when absolutely necessary. Told Jarred about the eventual outcome and he's ignored me. I was to bring it back for more abuse/work but before I did the shifting gears issue which was not a problem AT ALL before caused the demise of the transmission, I had to sell it for salvage. Everyone makes mistakes, Jared can't accept the fact nor be responsible for those errors. It's not easy to run a business having to hire workers and rely on them but you are still responsible... or should be. Really hate that I can't give you 5 stars, many businesses I go to get them. No Value Auto Clinic.

Do not trust Daniel or Jared this place is terrible and they like to rip off and take advantage of women Especially single mothers. The first time I took my car to this place they did not look at the motor mounts like I asked they fix something else and charged me $400 and my car was still running the same exact way it was before I dropped it off to them. The second time I went to this place I asked them to look at the motor mounts and when I went to pick my car up They did not look at my motor mounts but after driving the car they said they think it needs some attention yes this is what they told me Daniel said the guy who I talk to was out sick so I text that number which they only really seem to respond by text until they’re ready to get your money. This is ridiculous smh so the guy text me back that he thinks it’s at least one bad motor mount but the other guy said I need to replace both of them even though he did not look at them & they could price them for me and then Daniel said they would be $1500 after I just paid them over $600 to fix my car and it’s making a weird noise It was never making when I dropped it off to them initially, Straight scam artist and very unprofessional, rude customer service I thought that they would be good because of their ratings but clearly their ratings are BS because I wouldn’t recommend this shop to anyone nor would I ever take my car here again. I feel like I was gypped out of $1000 worth of work and they did not care the labor was way more than the parts everywhere else I priced was cheaper however they were within walking distance and I have a one-year-old son and this was my only means of transportation they definitely ripped me off im a single mom and these guys are crooks do not take your car here do not go here for anything.

I have been taking my 99 LHS to Value Auto for a number of years now, and have gotten consistently good service and honest assessments. Just recently, they fixed a long standing problem with the shift lever that has been an issue we knew about when we purchased the car 10 years ago. I hadn't pursued it previously because it was still working and I assumed a full fix would cost in the thousands. Recently, they tracked down some electrical and battery issues (something kept draining the battery) and alerted me that there was an ignition key problem that allowed the key to come out in any position. I asked them to go ahead with the ignition assembly replacement recommended. As the shift lever had recently gotten more sloppy, I asked them to also look at it and see what a repair would cost. It wasn't thousands, so gave the go ahead. I was delighted to get a call that for a couple hundred dollars, they had replaced the box under the shift lever first, and that took care of the ignition problem, so the ignition replacement became unnecessary! I'm so thankful they had the wisdom to try that fix first and save me the cost of the ignition assembly replacement. And the honesty to not go ahead and do it anyway. Highly recommended.

Had a rather hilarious experience with these guys when my alternator went out months ago. I had it towed in - I live really close so it seemed very convenient. Everything seemed fine until they called and said they had broken my radiator while taking the fan off to get to the alternator - and now they wanted to replace my radiator! I couldn't believe it! In the process of fixing my alternator they broke my radiator and wanted me to pay for it! They said something about the screws being so rusted and they all broke off in there. Literally every single screw apparently? You'd think after a couple they'd stop and re-assess or call me before they broke all of them? Additionally, once I indicated I would not in fact be paying for the radiator they broke, the ETA for when my alternator would be fixed kept getting pushed back and back... They ended up zip-tying the fan to the radiator and I'll go somewhere else to replace eventually. I'm giving them an extra star just for the fact that the story may be legitimate but they handled it poorly.

Avoid this shop. Good reviews of Value Auto on Google led me to choose this location for a State Vehicle Inspection. The only positive experience was that they got my car in quickly and without an appointment. It turns out my car flunked inspection due to a leaking steering rack... Firestone tried to pull this fast one on me 4 years ago when I first registered the vehicle. I expected as much from a chain, but didn’t expect this smaller shop to try and push me into unnecessary work. I have never had to add power steering fluid to this vehicle, and I regularly check my fluids - so I can conclude that if there is a leak, it’s a small weep around one of the seals (I haven’t lost any significant amount of fluid) which should not warrant any significant safety hazards. I think it’s a pretty common scam, but I’m not an idiot and I will not pay whatever 4 digit sum you come up with to replace a whole rack and pinion. I am only out $12, so I’m not super upset. I just hope this review may caution you in proceeding with this shop.

I’ve utilized Value Auto Clinic a few different times for work on my vehicle. I personally feel that they could improve on their customer service. I sent a text using their text system for a quote to have something fixed on my vehicle. I did not receive any type of response back or a response stating that they received the text and would work on the quote. I decided to drive down to Value Auto Clinic and speak to them in person. The gentleman at the front desk informed me that they had received the text about the quote and that “He was not going to look up a quote at that moment”. Considering a potential customer texted them about a quote and took the time to drive down to their shop to follow up on the quote after they did not provide any type of response, I felt that the gentleman working the front desk responded unprofessionally and did not provide good customer service. He could have responded by saying “l’m working on something at the moment but will look up a quote once I’m done”.

Went in for an oil change, told them the year make and model of my car verbally over the phone about a week or two before and they told me $35. When I got to the shop I stood at the front desk for 15 min with no help. Finally someone comes in and they tried to tell me that it was going to be $80 for an oil change. They don't care about customer service and are rude. They said that they didn't carry the synthetic blend that I used and that they couldn't help me. Only after this review and me taking my business elsewhere did they reach out and respond as if to save face online. DO NOT TAKE YOUR BUSINESS HERE! Update: I was not offered the $39 price until today after this review was seen. I was also told that they didn't carry the synthetic blend oil that I use. After I said no to the $80 price I was told "Sorry about that. Have a good day." That usually marks the the end of a conversation.

If you're in the Area or not take your vehicle to these guys!!!!!!!! They know exactly what they are doing and are 100% honest. I've been using them for two years now. In many occasions they have taken me or my wife in the shop to show us the old parts and their poor condition and the quality of their work. They don't bs and give you honest opinions. Take their word. I was a mechanic for some years and don't have the time or space to do the work my self anymore, so please trust me. The prices are standard, if you want cheap work with no gaurentee take your vehicle to Joe Schmo he'll be sure to help. I will NOT take out vehicles anywhere else. PS this dude commenting below me is clueless. When it comes to mechanical work, hardware fails all the time. It's not their fault. If he is afraid of hardware breaking for obvious reasons then he should do the work hemself.

Good shop, actually the first time I've been there! The parking lot was full, and I'm assuming that's because they're doing good things there! I made an appointment for an oil change and a state inspection, and they completed the task quickly, texted then called to let me know they did so while I was having coffee a short walk away. The business is conveniently located in midtown, just a few minutes from downtown, but close to the plaza in historic Hyde Park at approximately, 28th & Gillham Road. There's a big open bay, looked like several mechanics working, and it was clean & efficient looking! I was pleased with my first visit there! My son and my sister both had good things to say about their visits too! Anyplace you can take 'ur car and count on quality care is definitely a good thing these days. I'll be going back! P.J.B.♧

I love going to Value Auto Clinic. I love being able to simply text them to schedule an appointment, get updates on my car, and they can easily ask me questions. I'm always greeted by a friendly employee and feel welcomed. One thing that stands out to me is that the last time I went in they were able to finally get my low tire pressure light off. I've had this car forever and no matter what I did I couldn't get it to stay off. Also, recently when I went in they fixed a rattle from my exhaust I've been having for awhile! I didn't mention it to them and they didn't mention it to me, but when I got back home I noticed it was fixed! It was a super minor fix, but I really appreciated them doing that. I highly recommend them for any car services!

I previously gave this place a good review. Things have changed. I recently scheduled an important maintenance with them. I have been going there for at least six years. But recently their service has gotten worse. They don’t answer phones and you have to text everything. After scheduling my maintenance a week out, they postponed it another week at the last minute. Then a week later they postponed it again. I could tell they didn’t want to do the work. So I found a place that had the same price but handles their customers professionally. They no longer have to worry about working on my cars. I no longer will recommend them to my family and friends.

I’ve been coming to Value Auto Clinic for 3 years now. As a female with no car knowledge, I know that whatever they say there is true and they are not adding on extra services I “need” I was once quoted over $500 at a different location, and took my car to value auto clinic for a second opinion. They saw my estimate and literally laughed at the amount, saying my car didn’t need half those things done, and the service I was quoted $200 at the other location cost me $85 here. I know what they tell me is true here. They sent text notifications, are quick to get your car back, and will keep you informed every step of the way. They are wonderful!

If you are someone who has never really had to take care of a car and if the mechanic really stresses you out, I HIGHLY recommend this place. I took my car back to my hometown in Texas to get serviced for two years because I was so nervous to find a new mechanic. I finally had to bite the bullet when my car started smoking and feel like I could not have gotten luckier. They have never done anything to my car before explaining what was going on with it and naming the price; there have been several times that my bill ended up being less expensive than what they originally quoted. I tell everyone I know to use this place!

We've always taken our company's fleet of vehicles to both the Kansas City location and Lee's Summit location. The mechanics there are honest. I've had instances, multiple times, where I thought something was majorly wrong with one of our vehicles and after leaving it with Value Auto Clinic, they discovered it was something minor and fixed it for a very small fee. If you were to take your car to some other joker, they probably use that opportunity to hammer you. Not these guys, and that's great. That is the kind of peace of mind that we all look for in a mechanic.

These guys are not geuine. My vehicle needed an inspection in order to get a new plate number in Missouri. They came up with a list telling me my car has issues, and I need to fix them before my car can pass the inspection. They were basically bulbs issues, break lights. I fixed the bulbs myself. I took my car to a different place and I passed the inspection. I paid just $12. I wouldn't recommend this place to anybody. They are not trustworthy. They are only interested in making money out of you, especially when they realize you are new in KCMO. Avoid this shop!

Jared and the mechanics at Value Auto are amazing. The service is always done when they say or sooner. There have been many times when they quoted me a certain price and then saved me hundreds of dollars when I came to pick up my vehicle. They remember my name and my cars (my husband brought in my car once and they said, "What are you doing with Amy's car?"). Very reasonable prices. Mechanics are willing to spend time with you to explain the problem. I have found my lifetime mechanic shop at Value Auto.

They have been taking care of me and my cars for as long as I can remember. Before I retired, they were four blocks from my workplace, so I'd drop my car off before work and pick it up after work. I retired in 2018 and have continued to have them take care of me and my car, even though I'm now 20+ miles away. I usually drop my car off at midday and get some lunch before returning to pick up my car. I love these guys and am honored to trust them as they have trusted me

I expressed to the receptionist that I took off from work that morning to get an inspection and was a little pressed for time. He laughed, as if to say, yeah everyone is in a hurry. I kind if agreed and asked for an ETA and he again laughed. (They only had one car ahead of me) I didn't really think it was a laughing matter and felt a lack of trust at this point, so took my car elsewhere. Not sure what was with the attitude, but it was not appreciated.

My heat stopped working, and I made the mistake of taking it to a dealer. The dealer told me my actuator needed to be replaced, quoted me $2,900, and tried to sell me a new car. I looked it up, and an actuator costs around $50-100. I then took it to Value Auto Clinic and they quickly replaced the actuator for $175. Needless to say, I’ll be going to Value Auto Clinic for all my car needs in the future and have already recommended them to other people.

I popped in for a state inspection and they kindly worked me into their busy schedule. While there I was discussing some work that I did myself to avoid paying so much to a dealer. The gentlemen checked his computer and gave me a price that was 75% less than the dealer, and very competitive with other shops that I spoke with. I will definitely be taking my car back when I have work to be done. These guys are very friendly and truly a class act.

Took my car in when it had broken down and figured the fix would end up costing me big $$$. But Jared was very thorough, asking many questions to diagnose the issue and came back with a solution at an affordable price! They recommended services that we're manufacturer recommended, but not pushy about it. They also communicated through text, which is a lifesaver in my line of work. I'll definitely be going back for any future needs.

Worked quickly and found a long time problem that had been ignored by other repair shops. Communicates exclusively via text but does not advertise this on the website. If you ask questions they answer them but does not go into too much detail without prying. Charges a reasonable amount for work and parts. I am very happy with the service provided and plan to use them again in the future for car maintenance and repair needs.

Took vehicle in after hearing loud noise upon driving. Value auto quickly diagnosed problem (that was not visible upon my inspection) - tires were coming apart. New tires were ordered and replaced within one day. Oil change was also completed. Appreciated the advice for attending to another maintenance item. Reasonable prices for services provided this time and in the past. Excellent customer service.

I have been taking my cars here for years. I have always been treated with courtesy and professionalism. The feeling here is you will get the straight story and get your car fixed in a timely manner. Its not cheap to fix imports but definitely cheaper here than the dealers. I would send anyone here for service. Plus they give you a free ride if you need one.

Reliable repairs at reasonable prices. I have had nothing but good experiences here. I had recently made an appointment for Brake service at a different shop. After receiving a fairly high quote I went to Value Auto and they provided much more detail in relation to the work they would perform and came in at a lower price as well. Love this place!

I had unfortunate luck, going through 3 cars in 6 months due to flooding and a hit and run. These guys are awesome, helped me quickly and honestly every time and worked with me to get some paper work for my insurance company. Really appreciate their friendliness, especially Jeff and Thomas, who are sick of seeing my name.

Brought in car for single cylinder misfire. They tried charging me $700 for a spark plug replacement kit / tune up Huge red flag. They also don’t accept calls, they only communicate over text (despite there being someone at the front desk) Another red flag. Avoid this place if possible and find a reliable mechanic!

I went to Value Auto Clinic for a second opinion. These guys gave me a very affordable quote, Jared explained the problem very clearly, and the team fixed it the same day. Their professionalism, punctuality and value were among the best even in the midst of a pandemic. I am very thankful. I will be back!

I have been to this shop several times, and each time i was treated with professionalism. They fixed my timing belt, a/c, and my alternator, at different times. Each time they did a great job. Their prices are pretty standard, therefore reasonable. They have become one of my regular mechanics

Do not go here, they charge 100% extra for parts, so if a brake rotar cost $26 in the market they will charge $52. All the owner cares about is his profit as mentioned by him Jarred. If you bring him the parts then he says he will increase the labor charges. I made a mistake going here.

I honestly could not have asked for a better shop with more competent mechanics. I moved to KC in the Spring and I've had a hard time finding a reliable, honest shop. They're honest, quick and affordable. They also know what they're doing. They do anything from late models to classics.

Finally, mechanics I can trust. I had some issues that I thought would cost an arm and a leg but it ended being less than $150. They fixed what was needed fixing and nothing more or less. They let you know what needs to be done immediately and what can wait. No stress. Thank you guys.

Value Auto Clinic is top notch. We have relied on them for almost a decade to take care of our autos and find their work to be excellent and the costs in line with other independent garages and clearly less than those at auto dealers. Jared, Jeff, Sean and the rest are terrific.

Daniel at Value Auto was so helpful when I was in a pinch after my catalytic converter was stolen. He got me in same day to inspect the car and replace the part, all for a fair price. They were so helpful and has wonderful customer service!

This place will try and gouge you into spending hundreds of dollars with them. They will push unnecessary replacements and additional costs. I talked alternative options and Jared managed to find outrageous charges to add on.

Took my 4runner in for a quick serpentine, alternator belt replacement. They fixed that issue quickly and for a better price than I was getting from the local shops around my home. Will probably use again in the near future.

Everyone here is respectful and friendly. I've taken my car there several times for different tire issues and they always get tires ordered and replaced or patched in one day. And they drop me off and pick me up at work!

I Want To Thank Jared And His Team For Repairing My Converter That Someone Try To Steal Off Of My Car. A+ Will Be Coming To You Real Soon For My Other Repairs!!! I Appreciate Every Ones Support And Service. Cherrita Rich

I think this place is the bomb...the mechanic took time to show me what was going on with the car lifted in the air. My car was ready after a couple of hours. ALSO, the shop floor is super clean!

Jared took good care of me. Needed a quick alignment and he got me in day of. Shop looked clean and Jared was professional. I also like the ability to schedule things through text. Thanks guys!

I've been taking my 06 trailblazer to Value for a couple of years. They do awesome work at a reasonable price. They will continue to have my business as well as the other family vehicles.

Value auto has been my go-to for years. I work on my own car but when I need help they are the best at helping me figure out what's going on. Trustworthy, straightforward, transparent.

I took two cars there my first experience was lovely I would use them again my second experience they left four lug nuts loose on my truck my wheel could have fell off on the highway

I take our work vehicles to Value Auto Clinic. I have begun taking my personal car to them. They have always been fair and reasonable. I would (and do) recommend VAC to friends.

Been going here for years! Jared's a straight shooter and doesn't over-charge. Just dropped my car off and was saved from getting caught in rain- gave me a ride home- thanks!

Great service at fair pricing. Great mechanics. Michael is great at being top notch knowledge of just about any make of vehicle. The rest of the mechanics are just as good.

Jared is aways great with correspondence and is great with illustrating an accurate breakdown. They always look after my Pontiac Grand Am and dont try to upsale any BS.

Great place. Fast and friendly service. Great for military and veterans. Ex military guy at front desk was helpful and mindful of my time. Will definitely come back.

A fair mechanic shop and excellent and knowledgeable crew. I have lived in kcmo for six years and have finally found my permanent auto shop and recommend them highly

Great mechanics. Good prices and always communicate what’s going on. Have gotten an oil change and an inspection here. Would recommend for other services as well

I just got an inspection here. They happened to be along my route home when I googled MO Inspections, and I'm glad I found them. Very helpful, nice folks.

They gave me a ride to children's mercy fixed my wifes yukon and never charged me I am very grateful for you and you will have my business in the future

They got me in super quickly, answered any questions I had about my car and they are reasonably priced! I will be going back for any future problems

I give these guys a 5 star. Everyone is well mannered and professional, straight forward and the prices are unbeatable!!

I've been going here for a while. They have always been straight shooters and have consistently done realy solid work.

This place ROCKS! I will definitely take my car here for years to come. Fair prices and excellent customer service.

Fast friendly service, work done for less than estimated. Will definitely place high on my list for repeat business

I always go hear for my car issues. They are so honest and reasonable on their prices. Highly recommended …

Love this place. Been a few times now and each time I am impressed with the service and cost. Highly reccomend.

They are fair on prices and they try to explain to you what is needed before they start to work on your car.

Has really good service here. Make sure you drop off early in the morning if you don't have an appointment.

I have been taking my car(s) here for years. Always great service. I would highly recommend them.

Got a state inspection done right on my lunch hour in 20 min. Very fast and friendly service!

Professional/Excellent customer service! Will definitely use Value Auto Clinic in the future.

The place I work for uses them all the time on all the company vehicles. Fair and reliable.

We love this place. They never do more work than needed and are upfront and fair.

Great people.. prices is reasonable. Always tell you everything up front..

Lo mejor para tu auto y un gran atención personalizada de parte de dueño

Great place have been using them for years. Honest and reliable work.

Wonderful place. Fair and expert. Been going there for many years.

Helpful and fast service, fair prices. Will go back to them again.

Friendly and fast service! Very knowledgeable and very economical.

These guys were very quick getting my air conditioner fixed3.

Wonderful communication and care. I highly recommend

The guys made sure I was safe and back on the road!

They are great at improving my driving experience!

Great service, too pricey for the name of business

Theyve redeemed themselves...but not on price.

Knowledgeable staff, I would go back if needed

Honest pricing, very good customer service...

Great, speedy service. Professional demeanor.

Jeff is awesome and Jared is always helpful!

Best service in town! Highly Recommend.

Very nice staff good price I recommend

Good service, got me in last minute

Quick, honest, reseaonable prices.

Have done Quality work in the past

Never happy going in. These places

They are good and responsive..

Great service very friendly

Took really good care of me

Great guy's... In and out

Great prices and service

Very polite and helpful

The best shop around!

Convenient and fast

Excelente servicio

Very professional

Great as always!

Good