Im Asian. (Later you’ll know why I mentioned this) I just arrived Australia and this is my first meal in this beautiful country, and I have to say, quite disappointed ngl. Service part- The moment I walked in the store, the girl welcomed me and asked me to pick wherever I like to sit- that’s nice. But that’s it. I wasn’t told what to do, how to order and stuff. The reason I know how to order is Bcz I checked online first and find this place has good comments and I came! But she didn’t even come and tell me to order through qrcode. Ok never mind. Then, I got some questions with orders so I was trying to ask one of them( there were 3 of them) The terrible part is coming- I raised my hands to indicate I need some assistance, but other 2 ppl r busy and the guy behind the bar counter gave me a vibe that he was pretending that he didn’t see me( this part is not 100% just my feelings) then I waived my hand harder, and he finally saw me! However! He stayed behind the counter while I was distant from him and said,”yes?” I don’t know why he’s not moving his legs… is it like Australia culture or? If it is then I’m sorry I misunderstood it; I just don’t want to shout in front of all other customers about my questions However I still said out my questions(not too loud) cuz apparently he’s not moving but seemed like he can’t hear me clear so he walked to me( finally) But if that’s all, I won’t leave the comment. So my question is if I can switch the type of noodle (it’s not mentioned from the website) But then i don’t know what type of noodle they have ( as mentioned Im Asian, English is not my mother tongue) So I went to the counter to ask but everyone disappeared and only the girl who welcomed me was there. But she’s so busy and she asked me to wait. And then she went to another table to say something to the customers and she came back to me. She apologized to me saying they’re short handed. I asked her how about the guy behind the counter, she said he’s gone. She apologized so yes I’m totally fine with it. But after I finally finished my order, the guy came back! And then I noticed he was serving water to new coming customer and I don’t get any water. And I wonder why… so I asked him for water and he gave it to me. I don’t see the new coming customer asked but he gave it to her automatically. I’m not saying he has bad attitude but it seems like I’m invisible to him? idk well I’m not going to ask if this is true but this restaurant’s staff is giving me this vibe. Maybe he just simply forgot? Maybe he always does that? Idk Food part- tbh not super amazed
Service
Dine in
Meal type
Lunch
Price per person
$1–20
Food: 3
Service: 1
Atmosphere: 3

We were attracted in by a large meal deal board advertising lunch for $19 with an additional $5 for a drink. As it was Sunday we were told upon ordering that this deal didn’t apply on Sundays! Makes one wonder why they put the board out??? If the deal isn’t on don’t trick people in pretending it is! (yes it says it lower down but still misleading). We waited for quite a while to be seated with my elderly mother. They appeared understaffed with lots of customers and only two wait staff running around frantically. The air con drips on your head/in your drink. We moved tables to escape it! The food was very tasty but one meal arrived a long time before the other meals. You can’t order coffee!! Whoever heard of Italian where you can’t get coffee? The impression we got was that they just wouldn’t want you to stay long enough to drink one! Also no one has time to do barista!! The waiter and waitress were doing their very best and were polite but they had too much to do. Lots of very loud dumping of cutlery in the kitchen as if someone was in a huge rush.. not very conducive to a relaxing meal. Music too loud to converse easily. The food was good but didn’t make up for the overall feeling of ‘hurry up eat and go!’ We came here to avoid the food hall experience but it didn’t really provide much contrast!
Service
Dine in
Meal type
Lunch
Price per person
$20–40
Food: 4
Service: 4
Atmosphere: 3
Vegetarian options
The mushroom risotto is very nice..

The pasta was delicious, we ordered the Alfredo with fettuccine, and the prawn pesto fettuccine. It was creamy, delicious and perfectly seasoned. The pasta came with 2 slices of bread each, and some parmesan grated ontop. The chili oil that is offered at the table was absolutely delicious on the bread. If you were "kind-of" hungry then then this pasta would fill you up, but if you were starving then you'd need a 2nd meal to fill you up. I also ordered the triffle oil pizza, it was just ok. I would never order it again, far too plain and boring. The customer service was excellent. The only issue I noticed throughout the night was that everyone in the restaurant that had ordered pizza was waiting for their meals for a while, which was really annoying because most people came with their partners, so whoever ordered pasta would get that first, and then whoever ordered pizza would get it 10mins later - which defeats the purpose of eating together at a restaurant. Meals should always be served at the same time. The drinks were really nice! We ordered lemon lime bitters and pink lemonade.
Service
Dine in
Meal type
Dinner
Price per person
$40–60
Food: 4
Service: 5
Atmosphere: 5
Recommended dishes
Fettuccine

Lovely garlic bread and pizzas , speedy service, and friendly waiter. Very quiet when we arrived so not very atmospheric but quality of pizzas was reason we went here. You order off an app code on the table and pay when ur ordering, which seems odd in a sit-down restaurant ! The waiter assisted us as we had no wifi, and he pointed out the happy hour offers, so we got a lovely glass of Rosé for half price. Devoted is simple and calming, and you can see into the kitchen, so no messing there !!!
Service
Dine in
Meal type
Lunch
Price per person
$40–60
Food: 5
Service: 3
Atmosphere: 1
Recommended dishes
Margherita Pizza, Lasagna
Kid-friendliness
High chairs for smallies and a seperate kids menu. Kids pizzas shaped like animals heads CUTE
Wheelchair accessibility
On ground level

The service was impeccable, with the staff's knowledge of the menu and their genuine passion for Italian cuisine shining through. The drinks is complemented the meal beautifully, and the tiramisu for dessert was the perfect sweet ending to an unforgettable dining experience. Vapiano is a true gem in the heart of Brisbane city, offering a genuine taste of Italy with its delicious risotto and warm hospitality. I can't wait to return for another culinary journey.
Service
Dine in
Meal type
Lunch
Price per person
$40–60
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Pesto Pasta

Vapianos experience was nice, though we were taken to a really awkward table with a tree in the middle and it was hard to communicate with everyone in especially if you sat at the corner of the table. The food arrived relatively fast, they had QR code menus and I loved the burrata pizza. Would recommend if you have the time and money I’ll rate them from 1-5 strawberries where 1 is the lowest and 5 is the best: Service: 3/5 Product: 5/5 Price: 22$ 2/5 Wait: 5/5 Overall awesomeness: 3/5
Food: 4
Service: 3
Atmosphere: 3

Food was very good, albeit very expensive and they said there was a deal on the website. However, when I showed up and asked if I could get the discount they said it's only available on weekdays even though on the website it's not reflective of that. Overall the experience was good. However, as mentioned before, the price is very high and not recommended for people who just want a quick bite.
Service
Dine in
Meal type
Lunch
Price per person
$20–40
Food: 5
Service: 2
Atmosphere: 3
Parking space
Difficult to find parking
Parking options
Parking is unavailable

Unfortunately not great. Ordered, then later advised they had run out of fettuccine. I saw they had to tell lots of people this. You can add ingredients when your order which is good, however I added spinach thinking it would be stirred through the pasta.. but it was just put on top, which was odd. Bread wasn’t toasted. Sauce was good flavour but not enough and dry, so it didn’t cover the pasta enough. Staff were nice and good interior. Overall just a miss.
Service
Dine in
Meal type
Dinner
Price per person
$40–60
Food: 2
Service: 4
Atmosphere: 4

This is a really nice, warm and cosy restaurant and simple to locate. Very Italian oriented and large variety of starters and meals to choose from. The prosciutto pizza with rocket leaves and the bocconcini cheese in the middle is one of my favourites and worthy of a trial if you are unsure of what pizza to eat. The Nutella cheesecake is a delicious dessert to try rather than the traditional tiramisu. With moderate prices, there is a lot of good food to choose from. I heartily recommend this restaurant.
Service
Dine in
Meal type
Dinner
Price per person
$60–80

Over hyped, below the expectations. It was my second time. First times experience was okay ish while this time it was quite a disappointment. We ordered a few pasta and none taste good. The breads did taste good though. We as a group had spend easy 250+$ and when we asked for an extra sauce, we had to pay for it. Lol bad customer experience
Service
Dine in
Meal type
Dinner
Price per person
$40–60
Vegetarian options
Very less, based on my memories I think there is 3 kind of pasta and none taste good

A beautiful restaurant with elegant decor that makes for a enjoyable and and refreshing dining experience and atmosphere. Tasteful and fresh food that comes with generous toppings. Perhaps a little on the pricey side, but overall a delightful experience. Staff were upbeat and pleasant to engage with.
Service
Dine in
Meal type
Dinner
Price per person
$60–80
Food: 5
Service: 4
Atmosphere: 5
Recommended dishes
Pepperoni Pizza, Garlic Bread, Margherita Pizza

Cute place but omg overpriced and really really tasteless. I got the vegan mushroom pasta and tried so hard to enjoy but it tasted like nothing. I put salt and pepper to try to enjoy but eek. The entree comes same time so pointless and small. This is the third time I have come here in a couple years and everytime I think it'll be good and it disappoints. $34 and unsatisfactory.
Price per person
$40–60
Food: 1
Service: 1
Atmosphere: 4
Recommended dishes
Vegan

Had a wonderful dinner at Vapiano with friends! All of our pasta dishes were fresh and made to order! The service was great and food came out very quick. Thankfully because we were 6 hangry girls after a long day of travel. One of the best meals I had while visiting Brisbane. Oh, and get the trio of dips antipasti!!
Service
Dine in
Meal type
Dinner
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 5

The drinks were really good and let's not talk about food. Omg the pizza was yummmmm and my friend ordered spaghetti and she just couldn't stop eating. It was mind-blowing. The staff was excellent! They served us a drink for free as well. Hahaha.
Service
Dine in
Meal type
Dinner
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes

A wonderful stop for anyone looking for authentic Italian with a bit more of a modern look and menu. The aesthetic was great, service was timely, and starters made the gap to the main course far shorter. The chicken Alfredo was great but Admittedly the excess mushroom brought the dish back. Certainly would recommend, even if I've had better.
Food: 4
Service: 5
Atmosphere: 5

It was a good experience eating here, The food was delicious, waiting time was normal, The place looks clean and well organized, It wasn't noisy at all. The staff were helpful and polite. I recommend it.
Service
Dine in
Meal type
Dinner
Price per person
$40–60
Food: 3
Service: 4
Atmosphere: 4
Recommended dishes
Chicken Alfredo

Tried them After hearing about it so many times. Ambiance is good and staff is friendly. Ample Seating spots . Food wise pizzas are good but some More amount Toppings could do well.. The bread served with pasta is cold ( wished it was toasted atleast ) The only thing i didn’t like is not accepting cash
Food: 3
Service: 4
Atmosphere: 3

Fabulous environment and service. The food was wonderful. I like their pizza and their cheese very much. The best was their dessert - Tiramisu and Panna cotta - mouth watering, and the servicing size was unexpectedly sizable.
Price per person
$20–40
Food: 5
Service: 4
Atmosphere: 4
Recommended dishes
Margherita Pizza

The best Italian restaurant in the city. Loved their authentic margaritas❤️ Having good choice of drinks And the ambience is crazy. We went for Friday night and was so full. Will recommend to pre book your table.
Service
Dine in
Meal type
Dinner
Price per person
$40–60
Recommended dishes
Garlic Bread, Margherita Pizza

The great Italian food is here, large portion, remarkable taste, and inexpensive. A lot of choices for foods, and drinks. Very nice service. We'll be back again soon
Service
Dine in
Meal type
Dinner
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Margherita Pizza

A really nice place to dine out with a group or as a couple. Feels really fancy for the price. The pesto pasta I had was nice but not amazing. Over saucy and came out cold. Would go back to try the pizza though.
Service
Dine in
Meal type
Dinner
Price per person
$20–40
Food: 4
Service: 5
Atmosphere: 5

Had the $20 pizza special (Mon and Tues after 4) and it can't be beat. In house pizza dough is the best. Thin crust doesn't overpower the toppings.
Service
Dine in
Meal type
Lunch
Price per person
$20–40
Food: 5
Service: 4
Atmosphere: 4
Recommended dishes
Truffle Oil Pizza

The food was good and the service was even better, but the highlight was the hand dryer in the bathroom. It was gentle, soft and oh so intimate. It didn't dry my hands at all but the gentle caress of the lukewarm air on my damp hands really made my night.
Food: 4
Service: 5
Atmosphere: 4

Great cozy & relazing atmosphere, but the food is not worth the price. It took 30 minutes for us to get our pizza and some of the slices had no toppings on them.
Service
Dine in
Meal type
Lunch
Price per person
$20–40
Food: 3
Service: 3
Atmosphere: 5

Always busy but great service. Fresh pasta made daily with a myriad of ways to customise your dishes. Friendly staff.
Service
Dine in
Meal type
Dinner
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Garlic Bread

Great food!! Used to be much different pre-covid when they cook right in front of you!! Now they serve food on the table like other restaurants, though the food is really good! Definitely a must try if you’re in the city!!
Food: 5
Service: 4
Atmosphere: 4

The food is good and authentic, the drinks are slightly sweet but refreshing. Nice environment for friends hangouts and family gatherings.
Service
Dine in
Meal type
Dinner
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 5

Terrible!!! pizza is paper thin, barely cheese, toppings and not flavour. We ordered four meals for four people, each meal came 10 mins apart.
Service
Dine in
Meal type
Dinner
Price per person
$20–40
Food: 1
Service: 1

I was here for happy hour, and had a very filling deep dish garlic pizza for $10 (happy hour price). Although it's advertised as a starter, it was definitely a meal in and of itself. So good food, cheap price.

I had a wonderful day when I traveled around Brisbane with my friend. Especially when we exploring this restaurant, all of the staff gave me amazing service and the food awesome as well.