Complete waste of my time. Ordered a new car, was part exchanging my current 70 plate agreed a deal, agreed a PCP finance offer. Order the car, the car arrived, I get asked to go in to discuss finances. Alarm bells begin to ring! I’m told that the second hand car value has crashed and that they may not be able to offer me the price agreed. I basically told them I was not willing to move on price, as we had agreed on it. Get told they will discuss it with the local manager as the store manager is on holiday, and is due back on the 10th. I walked away feeling angry and to be completely honest felt all my trust was gone, and didn’t really want any more dealings with them (hence why I have not contacted them) I still have not had a phone call from the manager. I went into store on the 30th December. I would just like to add, I’m a community nurse and needed the car as my current PCP deal is ending. They knew I worked for the NHS as I got a discount! Also to add I have two disabled children. Thank you WJKing for leaving me in a really crappy position.

I have used W J King, Welling since purchasing my Vauxhall Zafira back in 2014. I did not purchase the car from the Welling Branch, but this branch was more convenient for me, BUT not only is the location easier the service is excellent. A special mention has to be made for Tony in the Service Dept. Tony is the main reason that contributes for me returning year after year. He is friendly, helpful and always professional and will do whatever he can to help. My Zafira has never missed a service and Tony and he's team will alway go the extra mile. I collected my car yesterday after a full service and MOT, the car had also been washed and two of the mechanics/engineers took the time to explain what they had done. Tony even showed me the part that needed replacing ... I am always given honest, helpful advice and would not think to take my car anywhere else. Tony is a credit to the Service Department, and I felt this needed to be acknowledged. Thank-you Tony and all at W J King, Welling! Anita

I would definitely recommend WJ King In welling. My experience with them has been exceptional. I have used this branch multiple times for every car I have had and have never had any complaints, Never a bad service or overall experience. I was served by Wade Ansell every time And every single time I’ve had contact with him he has gone above and beyond to accommodate and help me with every issue/situation. He is friendly, welcoming and an all round great salesman. He kept me updated every step of the way with great communication. I have recommended friends who have also had a great experience with wade and would highly recommend to use this branch and to ask for Wade. Brilliant service, Could not be happier.

I want to thank the Service Team Dan,Tony and the rest of the team for being able to perform my Suzuki Ignis MOT today even though there was an administrative issue of the car not being booked in. Dan especially was so professional and understanding on the way he handled the matter and resolved it in a positive outcome. The team managed to complete the MOT within less than 3 hours rather than having to wait the whole day. They also managed to programme the spare key as it was also due to be performed today. Thank you Dan and the service time as I am truly impressed and grateful as I had especially take a day off today and running low on leave days too. A friendly and reassuring welcome goes a long way.

I intend to sue WJ King on the grounds that there was a contract between us. I relied on the promise from you in that I reserved the car and paid a deposit. The car was reserved and you the seller was aware that your selling it to someone else despite your promise to hold it for me would cause me a loss. Reserved a car with W J King, paid the £99 deposit and arranged to go the next day to buy. Someone else turned up and they sold my car to them even though I had reserved it and paid the deposit. Don't trust this dealer they cheat their buyers and the reservation system is a lie.

We had the pleasure of Wade Ansell from the Welling branch dealing with the upgrade of our car. What an excellent service! Wade is very helpful, very informative and professional in all that he does. Being a very anxious person during this pandemic, I have never felt more comfortable buying a car virtually as Wade conformed to the COVID regulations and everything was very clean. I drove away in my new car happy and content. I have been with WJ King Welling for a number of years and have never had a problem. Thank you Wade and the WJ King team, highly recommended!!! Wendy

Always a good service and willing to help.Went to sort out a new vehicle on Wednesday 9th March and was greeted by a Mr Wade Ansell who put me at ease from the off and offered me refreshments before we got started on looking at different options for different vehicles, the gentleman sorted out the vehicle of my choice and sorted everything out with part ex. What a great place to have a great deal. Kind regards Mick Desmond.

Service provided from this showroom is to such a high standard. So good, this is the third car my family have purchased within the last couple of years and all under the guidance of Wade Ansell one of the showrooms senior sales personnel. Total transparency throughout the whole sale/purchase and Wades experience and expertise is second to none. Total trust and confidence when purchasing a vehicle with Wade.

After viewing cars online and in car yards I felt deflated and unsure. On meeting Wade Ansell the Senior Sales Consultant who gently explained every financial option available and then worked hard to find me a great deal, I would totally recommend him. I have returned home with a lovely car that Wade has had detailed and inspected and which I feel safe and look forward to driving. Thank you it means alot.

We had a fantastic experience with Wade at WJ King Vauxhall. Wade went above and beyond to accommodate our needs. We felt safe when picking up our vehicle as all the right measures were in place. He made us feel comfortable and confident throughout the entire process and we are so happy with our new car. We have used WJ King before and will continue to do so in the future. Highly highly recommend them!

Just recently bought a new crossland and the service I received from Wade was excellent. Nothing was too much trouble. This is our fifth car with have bought from Vauxhall and wade has helped us with each one. Great service Wade was very mindful that I was a vulnerable adult and made sure that all the seats were clean and he adhered To the COVID procedures. See you in three years for another new car.

Save your money and go to a reliable local garage. I brought my Corsa here twice to get repaired. I spent thousands of pounds getting it fixed only to be told by the third time that the engine was unfixable. I wasted money and eventually had to sell the car. They should have been honest from the beginning instead of exploiting me. Never again, please save your money.

On walking into this showroom we was met with friendly warm atmosphere and smiley staff they instantly made us comfortable without any pressure. Darren Gilbert was our salesman and his knowledge and sales pitch was enough to leave us smiling that we had a great purchase and definitely made a good decision. Thankyou Darren .we love our new car

The attention received to detail was brilliant, cannot fault any detail of buying a vehicle. Wade Ansell was beyond helpful with going thru the details and sale of the car I had picked. A slight hiccup after driving away, which was my fault, was immediately sorted. ( thank you ) .I really recommend purchasing a vehicle from Welling

I recently brought a car from here and the salesman Anthony Harris went above and beyond to find the exact car to meet my needs. He was very professional but not pushy and went out of his way to get me the best deal he could. I will defiantly recommend him to my friends and family for the great service he provided for me.

Wade is a really helpful salesman who doesn’t do “the hard sale” and we never felt pressure at any time to agree anything. Explained different types of purchase very well to help us understand. When there was a fault with the car after picking it up, the garage and management were helpful in resolving quickly.

Tony was great, very professional, no frills and returned my vehicle in working order. The service was above and beyond to make sure I got the vehicle back as quickly as possible and collected at my convenience by accommodating me. Not easy to get an appointment quickly but definitely recommend

Wow what an excellent experience we had with wade, great service very welcoming and accommodating to our needs. We got the car we wanted, even with a little petrol. Wade went through the car details, design and function's appon arrival of our car. Thanks wade for going above and beyond.

Great Services. Negotiation open and transparent. After long time looking for a value for money car, my Wife and I end up visiting WJ King in Welling. Wade from Sales team was extremely kind and helpful. He identified quickly what we were looking for and suggested a great car.

This is the second time that I have hade the pleasure of dealing with Wade Ansell in as many years! My 1st purchase was a Vauxhall Viva, (although I really wanted a viva rocks!) Wade promised to keep a look out for one as none was initially

We have just taken delivery of our 7th car in in 17 years from W J Kings at Welling. Wade Ansell has arranged all these purchases. The usual excellent service. Everything organised very efficiently and arranged on time. We had particularly

Bought a beautiful new Mokka SRI Premium with Darren's help, and he was faultless. I was advised of everything, I was shown everything, test drove a Mokka, I was asked what I wanted in the car and every effort was made to ensure everything

Absolutely terrible service. First of all they sold me a car with a fault with air conditioning and I was naive enough not to check if the cooling system works at the time. Accepting that's my mistake I still continued getting my regular

Buying my first car as I am 17 and went to see Wade at Welling as my mum and dad have been there before and always had a good service. Wade was brilliant and helped me especially being my first car and made me feel like it was my car

Took my car in for a service, they did a thorough job and cleaned my car inside and out. The staff were polite and very helpful and rang me in good time to tell me my car was ready for collection, would highly recommend …

A lovely experience buying my new Mokka …. Daniel Gilbert couldn’t have been more helpful without being ‘pushy’ which can be quite off putting. Everyone I met was polite and welcoming… lovely garage - can highly recommend it.

My son was looking to buy his 1st car and, after looking at a few other Ltd Ed Corsa's elsewhere, we decided to view one at Welling WJ King. We made contact with Darren Gilbert at the showroom and made arrangements to

We had a such a great experience purchasing a new car with the help of Wade Ansell. Everything went smoothly despite the COVID restrictions. We are really grateful to Wade for all of his help, he was amazing!!

We love our new car and Dan made the whole process easy and straightforward. He was friendly and helpful which made it easy for us to ask any questions. Nothing was too much trouble for him, thank you Dan

Poor customer service. My parents bought a car from them that started having engine issues just one year after purchase and they refuse to help. Sold my parents a faulty car.

Great service from the service department, Tony was so helpful, sorted out 2 problems with my car, free of charge! Such a friendly guy and so, so helpful!! 10/10!!!

Had a recent “situation” regarding servicing my car between two branches. Long story short... Tony in service has been incredibly helpful and listened to

Had a fantastic experience buying a car here. Always made to feel welcome. Salesman (Darren Gilbert) very friendly,helpful and informative. Thank you

Matthew Buck was professional and very helpful going out of his way to give a top service. Highly recommend. And I am very happy with my purchase.

Worst experience of my life. Very shoddy company brought a car from which became unworthy for use within a year. Company will do nothing to help.

The service dealership here is excellent and the team are helpful and communicate well over progress of the work being done to my car

The best vauxhall dealers in the area, visited several and they were the only ones with the knowledge, and willingness to help. Ty

Parts department are so lazy here , will obviously be back but very slow here , and nothings ever in stock .

Wanted to give zero for the service. TERRIBLE TERRIBLE SERVICE and not willing to help with dodgy cars

A very good, efficient and effective garage but a bit pricey.