Everybody at the pharmacy is very helpful and over the last 20 some years Lance has helped keep me alive. They always work very hard to make things happen in a very complicated World of insurance and doctors. This store is one of the nicest ones I think there is in Phoenix and everyone is very nice to deal with in general. Very happy

I wasn't greeted when I walked in, I went to the register and I wasn't even acknowledged when I was being checked out, nor was I spoken to or asked if I needed a bag. I had to grab it off the counter. Wasn't friendly and the environment was very unwelcoming. Overall, highly dissatisfied and really poor customer service!

Go to literally any other pharmacy. I had waited for my prescription for an entire week while Walgreens kept telling me it was being worked on and would be available “tomorrow”. I went into the pharmacy to get some answers and they told me “we don’t order that anymore”. Had I not gone in, I would’ve never known.

Disappointed. Several in line at the pharmacy ahead of me, none received their RXs. "Sit down and we'll have it ready soon," was what I heard each time. My RX was no different, even though I received several texts over the last 3 days. I also called yesterday, to make sure. Will have to circle back later.

This place charges an exorbitant price for passport photos. I should have checked the prices before going here but didn't expect to pay over $30 for a small little picture for two people, ridiculous. On top of that I had to come back to pick them up due to a computer issue. What a waste of time and money.

I understand that everyone is short handed, but when you are backed up in the drive through and at the front counter. The pharmacy manager should stop unpacking and help. I sat in the drive through for 25 minutes. If you can’t run both windows the close one down.

Never have a smooth experience when going to Walgreens pharmacies. The lady that offered to help me, looked up my order, then was rude when telling me it would be another 20 minutes, like she explained to the Drs office that called it in? I

The Pharmacy Staff are extremely rude like you are a bother. I always have to call and follow up to get my rxs filled. Thursday I went through drive through to get my rx which showed online was ready. I was told I need to come back Saturday

I have never had such a problem getting prescriptions filled and getting any kind of communication when it’s ready. I wait at LEAST 15 minutes for them to tell me it’s not ready and come back another time. This recent time my Dr had to send

I have frequently waited 45+ minutes for prescriptions that they say will be done in 30. Really disappointed in the quality of service. Today everyone who went after me while I was sitting there waiting got their prescriptions before I did.

Pharmacy closes at 6pm on a Saturday... Is it just me or is that ridiculous for this area? I'm more irritated because it cost me $12 to Uber here and now I'm stuck in the cold really sick and just want to get my prescription filled. Mostly

Absolutely awful pharmacy!!!!! If you have a choice use ANY other pharmacy. I have had more issues with my prescriptions since I’ve started at this pharmacy than I have for my whole entire life combined. Seriously, every single Rx has some

So I went there today (08/29/2017). To get some makeup that I ran out of. While there I was also browsing some other items that intrigued me. However, the sales woman wouldn't leave me alone. It soon became appearant that she was watching

On hold to speak with a pharmacist now for over an hour... unfortunately this is a common occurrence for this Walgreens. have never had so many problems with any pharmacy I've ever visited as I have had with this one. It's too bad because

I went there tonight after another store couldn't fill my daughter's prescription and was told that they close in 5 minutes. After helping me get the information in their system the pharmacist says hold tight I'm going to try and get this

The worst service I have ever experienced as a customer. Went in to pick up the second half of a script to be told I didn’t pay for the balance of the script which was collected the night before. I was told I have to wait while they check

Worst Customer service ever. All the staff is rude and so is the manger. Manager Esperanza is the rude manager I have ever met. I wish I could give them a no stars at all! They don’t know the meaning of courteous. I will never ever visit

I thought the reviews were a little extreme until I started using this pharmacy regularly. The wait times for filling a prescription are longer than any other pharmacy I've ever been to, even for very common prescriptions that don't need

This location is horrible. The customer service is terrible and the workers tonight seemed incompetent. The only answer for an error on their end was I'm not sure you can speak with the manager tomorrow. Kyle and whoever the cashier was,

I’m not surprised at all to see this place ranked as a 2.8. I showed up at 9:55 still five minutes till 10 o’clock and there was a girl standing at the door with a mask on saying that they were closed and I said no you’re not you’re open

Horrible customer service. Went yesterday to have 2 pictures enlarged at 8x10 size..there is no one at the photo section they had to call someone..after a few min lady comes to help, yet she was in a hurry to go to another walgreens for

The register lady Fariba or whatever her name is has to be the rudest person I’ve interacted wit in this company in the last 5 years. Initially when I walked in I got side eyes with no greeting hello or anything. I didn’t care much but

Juan has been awesome. There has been miscommunication between provider and pharmacy. But instead of getting just automated messages Jaun made probably 5 calls he didnt need to but he did. That is awesome service. And all is corrected.

this place is getting worse but the day, almost winding if they're better off closing. Last month my script was missing 40 pills. Pharmacy manager never returned call. I am calling now for a new reason, been on hold 17 minutes, I was

Poor experience with the Pharmacist. The Asian girl would not clearly explain things and let my Prescription expire a few days after it was ready for pickup. Now have to call Doctor for new prescription. So frustrating when it was

Store manager isn’t aware of her products and correct prices in store. She actually needs to go back to training and learn management thoroughly. I educated them on the pricing of an item and they expected me to still pay the

We use this Walgreens regularly. The pharmacy is rather busy at times. But I cannot fault them for being slow every once in a while. Stuff happens, eh. They fill scrips as fast as other pharmacies we have used in the past.

Absolutely awful service. Enough to write a review. I had prescription sent over from urgent care early morning and haven’t heard from them all day. I call and assistant manager has attitude! Place is trash never go here!

The pharmacy staff here are knowledgeable, polite, professional, and helpful. I Needed a tetanus shot at 9pm after cutting myself on rusty metal. Urgent care was closed and the hospital was not an option.

Very friendly staff in store & including pharmacy techs. Witnessed extremely patient techs dealing with older customers who needed additional assistance. Seemed to be lots of seniors at this location.

Pharmacy is pretty good with the drive-thru, online ordering, etc. I won't go inside though for general items - its a very strange Walgreens, I find. Star lost for not having a 24 hr pharmacy though.

Eventually I get my scripts. However I typically have to always call and track down the delays which inevitably always happen. I regularly get disconnected after waiting on hold for 15+ minutes.

Worse than CVS, which I didn't know was possible. There is almost always some issue with our prescriptions. Call to speak to a pharmacist, and 9 times out of 10, the system will hangup on you.

Dominic...yes, a wonderful, kind and intelligent shift manager really helped me so much at the Ahwatukee location of Walgreens today. He was my guiding light and I am so grateful!

Avoid this store if you need passport pics. They are too costly and also not of good quality. I had to go to a different place (CVS did a good job) to get my pics taken again.

The staff is always so friendly here. Their shelves are for the most part very clean. They are well stocked. I wish they offered more physical coupons in the store.

Horrible customer service. Hung up on after 30 minutes on hold, diabetic supplies five to ten times the cost of anywhere else and everyone in the pharmacy is rude

My husband and I had 3:15 PM appointments for flu shots. Got the shots at 4:15! Apparently booking an appointment means nothing. Staff was overwhelmed.

me and some of family came here. Im new here and a lady working at the register had a bad attitude. Why work??!! manager should fire her.

Terrible customer service like most Walgreens,