Waterdale Fish & Chips

161 reviews

557 Waterdale Rd, Heidelberg West VIC 3081, Australia

+61394592428

About

Waterdale Fish & Chips is a Fish & chips restaurant located at 557 Waterdale Rd, Heidelberg West VIC 3081, Australia. It has received 161 reviews with an average rating of 4.3 stars.

Photos

Hours

Monday10:30AM-8PM
Tuesday10:30AM-8PM
Wednesday10:30AM-8PM
Thursday11AM-8PM
FridayClosed
Saturday10:30AM-8PM
Sunday10:30AM-8PM

F.A.Q

Frequently Asked Questions

  • The address of Waterdale Fish & Chips: 557 Waterdale Rd, Heidelberg West VIC 3081, Australia

  • Waterdale Fish & Chips has 4.3 stars from 161 reviews

  • Fish & chips restaurant

  • "If you want a sure thing, their Burger with the lot is always really yummy, tastes like this one fish&chip shop years ago used to make, so never did I think I'd find somewhere that made another burger as delicious as there"

    "Both myself and my husband have eaten twice from this Fish & Chip shop"

    "Very never got my order last night got given a pin number asked the driver to knock on the door as they always do no order came l contacted the driver he said he left outside the gate l went out was gone very upset can U give my next order free to replace this one very upset l order from your store alot very disappointed tell your driver's to knock on door in instructions
    Service
    Delivery
    Meal type
    Dinner
    Price per person
    $1–20
    Food: 1
    Service: 1
    Atmosphere: 1
    Recommended dishes
    Chips"

    "The worst fish and chips I have ever had, first Andrew the guy who answers the phone in incompetent at his job continually leaving customers/food sitting on the bench while he take more orders"

    "Delicious fish n potato cakes (sorry didn't order chips), and the burgers are juicy, mouthwatering, a total taste sensation! The flavoursome and generously sized milkshakes made my little man extremely happy"

Reviews

  • MistressMayhem88

If you want a sure thing, their Burger with the lot is always really yummy, tastes like this one fish&chip shop years ago used to make, so never did I think I'd find somewhere that made another burger as delicious as there...but here it is at Waterdale Fish&Chips! Burger with the to lot on it's own is approx $8 iirc, and I believe they also offer it with chips and a can of drink, which is a few dollars more. (Maybe $12)* Their chips are usually thick and tasty, although like most fish&chip shops you will occasionally get a batch that's been cooked for a few seconds too long, but that's pretty rare. Plus I'm one of those people who like their chips to be just cooked, with no crunch, so what is "slightly overcooked" to me might be perfectly cooked for someone else. I also recommend their Kids Pack, (Is actually is decent meal for an adult, It's left me with a full stomach quite a few times) it's priced at approx $6.80, and it has a small piece of fish, a handful or two of chips, one dimsim (choice of fried or steamed), and a potato cake (although sometimes they'll do 3 small potato cakes instead of 1 large one), which are usually golden and delicious, but you'll occasionally get one that's a bit too thick, so the potato in the middle isn't cooked to that soft fluffy state, but it's still cooked properly and tastes the same, so it isn't a real issue, and again, this is a rare occurrence. This plus the occasional 3 small instead of 1 large one also give me the impression that they actually may make the potato cakes themselves, which if true is a definite plus (vs just ordering in mass produced frozen ones). I've also had the Mars Bar in batter once, seemed to be correctly made and cooked, and was of course delicious! Approx $3.50 iirc.* Everything I've eaten from here has been of good quality, but I haven't explored the menu much further than just described. The reason for that is the fact that what I have had has been so good, and well priced, that I've kept ordering the same things! Going by what I have eaten though, I'm confident in saying that the rest of their menu would most likely be of good quality too. OTHER INFO: -Staff are friendly and efficient, and the shop is neat, tidy and clean. -There is no dine-in seating, but with current social distancing there's seating for maybe 3 people to sit and wait to collect their food, but without restrictions usually would seat maybe 6 or 7. -Good selection of drinks (two large double door drink fridges), and food is usually ready in a good amount of time. You are welcome to order ahead by phone to reduce your wait time. -CASH ONLY, they do not currently have credit/debit card facilities, so make sure you bring cash to avoid embarrassment/disappointment. -High-touch areas are regularly sanitized. *Prices are approximate and from memory. I will fact check the information I have provided, and edit where needed ASAP.

  • Angeline Roxas

Both myself and my husband have eaten twice from this Fish & Chip shop.and both times we absolutely enjoyed it. The first time we had Fish and Chips which was very nice and the second time being today we had the Hamburger. Simply amazing. My husband who previously was a Executive Chef working in 5 star hotels who has won many awards for his cuisine even said today that was the nicest hamburger he has eaten in a very long time. Even the fish and chips he said was to perfection for which he was impressed. My husband is retired from the kitchens due to him having terminal cancer but for him to say it was sensational really means something because he would never compliment food unless it was good so thankyou for making such great food that both myself and my husband can only say is 10/10. Thank you so much. God Bless Trevor & Angeline

  • Allyson Ball

Very never got my order last night got given a pin number asked the driver to knock on the door as they always do no order came l contacted the driver he said he left outside the gate l went out was gone very upset can U give my next order free to replace this one very upset l order from your store alot very disappointed tell your driver's to knock on door in instructions
Service
Delivery
Meal type
Dinner
Price per person
$1–20
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Chips

  • Stev Tee

The worst fish and chips I have ever had, first Andrew the guy who answers the phone in incompetent at his job continually leaving customers/food sitting on the bench while he take more orders. When received our food get it home to find our order missing food, chips soggy fish so oily it was inedible. Previously this place was good but with the current workers and this experience I won’t be returning
Service
Take out
Meal type
Dinner
Price per person
$60–80

  • Melanie G

Delicious fish n potato cakes (sorry didn't order chips), and the burgers are juicy, mouthwatering, a total taste sensation! The flavoursome and generously sized milkshakes made my little man extremely happy... so thankyou. And the staff, so gorgeous and friendly, and happy, just lovely. Officially I'd say Waterdale fish n chips would gave to be my 2nd favourite local fish n chippery! We'll definitely be back.

  • Joshua Morrissey

Simply the best fish and chip shop, try the chips and gravy it's incredible.
Service
Take out
Meal type
Lunch
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Chicken Schnitzel, Fish, Chips, Grilled Chicken Burger Combo, Small Chips & Gravy, Hamburger Combo, Schnitzel Burger Combo, Large Chips & Gravy, Potato Cake

  • justine walsh

Very disappointing indeed. Ordered scallops and paid almost $8 for two and they were the tiniest things I've ever seen. Found hair in my food. When I rang to speak to someone, they tried blaming it in Menulog. They just deliver, not cook the food! I definitely would not recommend this place. Person I spoke to was quite rude as well. Is there such a thing as customer service anymore?

  • Kyle Vella

Ordered a hot dog, chicken burger and 2 jam donuts, food was poor and order was wrong, no onion on the hot dog, asked for no tomato on the burger and got tomato, forgot to put sugar on jam donuts, will never go there again. Waste of money
Service
Take out
Meal type
Dinner
Price per person
$20–40
Food: 1
Service: 1
Atmosphere: 2

  • Cindy Wilb

The best fish and chip shop in heidelberg.
Service
Take out
Meal type
Dinner
Price per person
$60–80
Recommended dishes
Fish Bite, Fish & Chips Combo, Fish, Chips, Small Chips & Gravy, Hamburger Combo, Large Chips & Gravy, Potato Cake
Parking space
Plenty of parking
Parking options
Free parking lot, Free street parking

  • Laura Di Cori

Beautiful fish and chips and the service was wonderful.
Service
Take out
Meal type
Dinner
Price per person
$40–60
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Fish & Chips Combo, Hamburger Combo, Potato Cake
Parking space
Plenty of parking
Parking options
Free parking lot

  • Nathan

I work just up the road from these guys and there are closer places to get my lunch from, but I will always come here for my lunch. Their prices are great. $10 for a burger with "the lot" and it really is "the lot". It's also very tasty and they also sell Chiko Rolls ❤️
Food: 5
Service: 5
Atmosphere: 5

  • Dara Sucia

Ordered some dim sims, chicken and beef burger, wedges and calamari rings for take away over the phone and it was hot fresh and ready for us in 15 mins to pick up. Met the owners, they were so lovely and kind, excellent customer service x
Service
Take out
Meal type
Dinner
Price per person
$1–20

  • Ross LoGiudice

Very good ,old style fish and chips...hard to find these days. Well done guys.
Service
Take out
Meal type
Dinner
Price per person
$40–60
Food: 3
Service: 4
Atmosphere: 3
Recommended dishes
Fish Bite, Fish, Chips, Hamburger Combo, Large Chips & Gravy, Potato Cake

  • Jamie Ford

Great price for a good feed. Nothing special in terms of taste, but that's a win for me. Fast service and nice staff.
Service
Take out
Meal type
Dinner
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes
Fish & Chips Combo, Fish, Chips

  • Tony

Not just another local fish and chips, these guys are the bomb, they make the best fish flakes and burgers, you gotta try them, and you won't be disappointed. And the owner(s) is the friendliest of the bunch to boot. Can't recommend them enough.
Food: 5
Service: 5
Atmosphere: 3

  • Michael Turner

The food was very tasty and fresh and they make their own potato cakes which are fantastic.
Service
Dine in
Meal type
Lunch
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Fish, Chips, Seafood Pack, Potato Cake

  • Putty Putland

The new owners, the Asian ladies, are lovely. They’re open later and are always happy to see you. The fish and chips now would have to be one of the best I’ve ever had, hands down. And they make really nice, dark and thick gravy. I recommend trying the chips, cheese and gravy.

  • Shirley Sidnell

Great place to get take out food friendly staff, food taste great for anything brought. Shop seem look after and clean. Give this Shop a try.
Service
Take out
Price per person
$20–40
Wheelchair accessibility
There is access for wheel chairs if needed.

  • Debra Moroney

Lovely, fresh and friendly service.... recommend
Service
Take out
Meal type
Lunch
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes
Fish, Chips, Hamburger Combo, Potato Cake

  • Linda Rutter

The burgers,souvlaki are awesome just yummy. Generous serving of chips with the combos as well. Clean shop,friendly staff, fantastic food! The jam donuts are a must!!! Great price.
Meal type
Dinner
Price per person
$1–20

  • Melba Gingko

These lovely people serve up quality fish, chips, dimsims and other classic Australian takeaway foods. They won't rip you off and they're always cheerful. Give them a go.
Food: 5
Service: 5
Atmosphere: 5

  • DizzNizzle “Baby Bear”

Always the perfect choice for a chill hot summer australian day. Best local fish and chips joint I've ever experienced. Lived here most of my life not once have I been dissapointed.
Service
Take out
Meal type
Lunch

  • Tony

Charming timeless fish & chips, best in town.
Service
Take out
Meal type
Dinner
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Double Burger, Chips

  • James Irving

Good food, fish and chips can be a little oily but the chicken burger is excellent. Also $14 for burger chips and drink is unbeatable value.
Service
Take out
Food: 4
Service: 5
Atmosphere: 4

  • Bern K

Yummy barramundi and potatoe cakes. Lovely service. Large menu. Lots to choose. Even hot jam donuts. Clean and definitely recommend :)
Service
Take out
Meal type
Lunch
Price per person
$1–20

  • Eilish Murray

Bloody amazing, truly consistent fish and chips, and super friendly service. You have our loyal business! A tip - always say yes to the chicken salt.
Food: 5
Service: 5
Atmosphere: 5

  • Joanne “Jo” V

Change of ownership and menu has changed. The staff are friendly and food is delicious! onion rings and calamari rings are a must try if you haven't tried'em. Food is consistently yummy everytime :)

  • Trufantom21

Fantastic and friendly staff. The place is very clean too. The burgers and fish 'n' chips are really good but the chips are a bit stingy. A bit more chips and I would have given them five stars.

  • Mark Ryan

Great two Chinese lady's they are happy, friendly and great service. They have homemade gravy to put on your chips. Great meal combos from fish and chips to hamburgers plus schnitzel and chips.

  • MT Khan

Its one of the cleanest and well kept Fish&Chips Takeaway shop I have seen in this area. The staff (two ladies) are doing a good job . Good Service Good Taste. Clean environment & Good Prices

  • Bella Donna

Their chicken nuggets are fake and soy protein and their calling them chicken nuggets. I'm very disappointed otherwise their food is good and quite affordable.
Service
Take out

  • Lucas Jones

3 weeks ago I stopped in to get a burger with the lot. Honestly, best burger I've had in years. Just went in today to get another - same - best burger ever. Great staff too.

  • Sally

Best burgers and fish and chips I've had. Everything is freshly cooked. Lovely people, great service, always look after their customers. Highly recommend this place

  • Madeline Gierck

Best fish and chips I’ve ever had! Such lovely people who run the store and they put lots of love into the food! I would travel far to get fish and chips from here!

  • Natalie Merrett

Highly recommend! The burgers are amazing , so are the chips and :) we get burgers and chips from here on a weekly basis as they’re so yummy ;) …

  • Rob A

Amazing price and service. This really is one of the best chippies around. The potato cakes are second none. Many thanks for all the brilliant meals!

  • Joan Roose

Great service, tasty fish, not dry, good serving of chips. Very happy
Service
Take out
Meal type
Dinner
Price per person
$1–20

  • Michael Trinh

Chicken schnitzel burgers are so good here, especially with extra mayo and cheese! The chips are also super delicious, crunchy and fresh.

  • Matthew Egan

Decent burger but served in polystyrene tub - unnecessary waste, paper bags work fine. Potato cakes were great and chips decent

  • Fernando Florio

The service was fast and the fish that I order was very fresh . The staff was happy, helpful and the shop was spotless too.

  • Josh

Genuine calamari, not those frozen premade ones. Grilled fish has always been good. Nice chips, not too oily. Fast service.

  • Max

Excellent fish and chips. The ladies that run it are very friendly. They clean the oil regularly and the flakes are huge.

  • Adrian Northey

Best Burgers, Fish and Chips in West Heidelberg. No complaints, great service. We go there more than twice a week …

  • Vivian Tam

Great chips and batter on the fish is superb. Great local fish n chip shop that is always clean and friendly!

  • Jess R

Delicious fish n chips, not too oily and perfectly crunchy, my grilled barramundi was so fresh too!

  • Sean Morrissey

Great fish and chip shop. Great menu, lots of variety, friendly people and the Best chips and gravy

  • Ceel P

My new fave fish n chips… amazing potato cakes, crisp light batter all made fresh. Will be back.

  • Julie Perri

I love their service, great prices,and meal ok deals and cooked in fresh oil or grilled variety

  • Craig Cameron

Best burgers I could ever ask for
Food: 5
Service: 5
Atmosphere: 5

  • Wan Poh Lee

Best fish & chips I ever had. The place is clean and spacious. Yum.

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