This is a vulgar company. Wells Fargo CEO, Charlie Scharf is selling fake H1B visas and Green Cards whoever did illegal things for him in exchange for their services. Wells Fargo CEO actively covering up multi billion dollar scandal as Wells Fargo managers opening fake contracts that are not required to move the money out and share that money with Vendors like Apex Systems, K-Force, Randstad, Collebara, Insight Global. One student from Randstnd who did stalking for Wells Fargo in exchange for his Career settlement and Green Card for his stalking services. One immigrant who assaulted for Wells Fargo they sponsored through K-Force for his criminal services and they moved him from Charlotte to Raleigh and hired him as a Full time employee in the name of Equal Employment Opportunity. This is a Vulgar company!!!!!!!!!

I cannot believe you can only get a wire transfer by appointment only. The bank is open and NO customers are in the lobby but they say "you would have to make an appointment". I told them to write a cashiers check to Bank of America for ALL of my money and then all of a sudden they can get the wire transfer done for me. Hmmm. still taking my business elsewhere. BTW customer service for the hour before i went to the branch was no help. They said every bank in the area was booked with appointments. I decided to just drive to the bank....AGAIN not one customer in the branch when I arrived.

We have a service work truck that is very large and can't get through many of their drive thru's so when I walk up call the number on their door to make other arrangements (like they told me to do) they take forever answering the phone and so when I walk up to the drive thru they ask where's my car I go to tell them about having a huge service vehicle and can't get thru they still don't act like they want to help me at all. If there's going to be a shut down of your lobby due to coronavirus you need to make provisions for customers with big service vehicles

I recently went into the branch after I lost my wallet . After an unhappy bout with a teller Ms. Washington came up and asked about what was going on . After hearing she said that she would come out sit down with me and help me . Over an hour later 5 minutes before closing time Ms. Washington was still busy helping me and smiling and polite the whole time . It by far was the best banking experience of my life . Ms . Washington was the absolute best ever for her service and attitude ! Ty ty.

I went to exchange dollars for euros and they changed their policy that only people with accounts could exchange currency. I let them know I wanted to open an account. 30 minutes later I left after no one ever helped me open the account. I guess all is well...at least it means WF can't open 10 new fraudulent accounts in my name.

Wells Fargo has accused a family friend of fraud and closed down her account but also her 78 year old mother's account as well just because its linked together over a returned check. They will be sued! This bank will loose not only my business but my business banking and should loose yours as well. Do Not Bank with these people!

Went they a simple document notorized for a national company and they refused saying it didn't look right. Literally, walked down the street 1 block and got it done at Bank of America. Sadly I had to pay because it wasn't my bank. I've been with them from the Wachovia days (21 years) and this is how I got treated... SMH...

Multiple attempts to call someone to ask a simple question, ended up being rerouted to a general 800 number that then put me through the whole voice option routine. Can't even answer the phone. Time to stop being lazy and switch over to a credit union.

I was upset when I arrived and had to ask the manager to put on a mask when he opened the door for me. Tellers sitting with no mask but as the manager said-they were 6 feet apart. Unbelievable.

I called Wells Fargo today 3 times - each time got a recording that due to high call volume I had to call back and I was disconnected. That's amazing - too busy to take a customer's call. Jim

Went today around 4:00 pm. Was seen immediately. There were multiple tellers and they were all friendly. I went to exchange currency and it was very easy.

IM GLAD GOOGLE ALLOWS PEOPLE TO LEAVE REVIEWS. SAVES TIME AND HEADACHE. SEEMS LIKE IM BETTER OFF HOLDING MY OWN MONEY THESE DAYS. SMH …

Communication from tellers is overall poor. Will not be returning, incompetency makes me think about switching who I bank with.

Adrian was outstanding with customer service. I was in a crisis and he assisted me with all my concerns. Very happy customer!

Better experience than most banks. There is room for improvement as it relates to customer service but overall, not bad.

Joe had helped me today and was super quick and very nice. He has a great attitude and I felt very welcomed.

This place is known to lock the doors well in advance of the scheduled closing time. Poor customer service

They notarize for free, and with very quick turnaround. Great service.

Cameron was very helpful! You can walk right in and be seen.

Great bank they always get me situated quickly

No one would answer the phone...40 rings..

Denied half of black applicants for homes

Dean Kelsey sells c*caine.

Personal más que agradable

Doesn’t answer the phones

Nice

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