This place is horrible, no one wants to help. Everyone is standing around talking, laughing and saying they can't help unless an appointment cancels. I got here at 9a.m it's 10:33 a.m and I have not been seen. The lady that appears to be in charge is racist. Bank of America here I come.

Chelsea the rudest customer service ever , I been with Wells Fargo for over 10 years , and I never been treated this ways before , I ask this lady a question and she staring argument with me for no reason , if you don't like your job I'm sure McDonald's is taking applications!

Giving this location two star because, the mobile atm is the worst. It’s out of order almost once or twice a week it feels like. This makes it so inconvenient. And when you park to walk up to the atm located outside it’s out of order at times as well. Ghetto!!!

There’s honestly no reason for there to be a bank here when ATM does not work 99.9% of the time. I’d rather go to Randalls. Might as well just close down permanently and sell the lot because something else that benefits the community can be put there !

Absolutely the worst customer service that I have ever experienced at a bank. Three trips and still no success in accomplishing an easy CD conversion. Staff was obstinately refusing to even act like they were interested in assisting clients

It’s always a long line only like one or two girls in the front. They need to do something about this. Make sure if you plan to go here you’ll be in there an hour at least. There’s more people walking around than actually helping a customer.

I got the bad luck of the draw and came to this location on a Friday afternoon....first time here....only 1 bank teller available to attend 20+ customers standing in line. Something is wrong with staffing/management. With one of the most

Today was my first time visiting this branch and for my first experience coming here it has by far been my worst. Employees are incompetent and the assistant manager Ana Garcia is condescending and of no help. When I asked for the branch

I wish I could apply this to ALL WF banks because it's not only this location. Unfortunately, this is the second time this year I have been the recipient of fraudulent charges to my checking account. Even though I had the card in hand, I

I love this bank ....to the one that said more walking around rather than helping the teller. Everyone has a position. You are from the outside looking in. But you have a right to your opinion. Things don’t always be what it seem. They

As a veteran and a Peace Officer with over 30 years of experience applied for an unsecured loan for a two thousand dollar loan but was turned down Donald Trump can inflate his wealth and be approved for billions wow America at its best.

They discriminated me. Waited on others an left me sitting even though I was signed up next in line. The have done this 3 times to me. Too bad Wells Fargo doesn't read reviews. Just goes to show how much they actually care for there

This is the worse Wells Fargo location in Houston. Please save yourself the trouble and go to the Randall’s location. I’ve had issues with their staff not being able to do their jobs and I’ve had two incidents where I was stuck with

They hardly want to work turning customers away when they have no one in their little cubicles talking about appointment only which doesn’t apply anymore they just use it as a way to not do anything corporate will be called

This bank has been closed and I keep calling to make an appt as I need to get to my box. As it states outside the building to call for appt.No one ever answers. When is this location opening back up?

In the drive thru they help the regular line first before helping commercial. If there are any cars in the regular lane and ypure the only one in commercial, plan on waiting.

Cesar P is the nicest and most helpful person I have ever met, especially at a Bank! If I had the authority to, I would want Cesar recognized as a model employee!

Very bad customer service. A lady name Silvia Rivas was supposed to call me back with details with my loan needs, a week later and still waiting for that call.

Beware of this location, make sure you have a paper trail of your account activity, you will need it when the teller makes a mistake or just use the atm

I came but the store was already closed 20 mins early. What gives. *Hey, thanks for replying back so quickly. I'll trying again today!

Worse location to use a drive thru or even to go inside. Long lines and it seems everyone is always at lunch.

This is the slowest Wells Fargo I've ever been too! It's always a long lines and ONLY two tellers working .

This is my 5th visit to this branch. I have been customer for 10 years. Horrible service all time!

Wait in line with one teller. Other individuals at the branch but will not help the only worker

This Wells Fargo branch has a few things going well and a few things that could be better.

Great service, very welcoming, friendly and helpful.

Don’t come to this bank the lady’s are so rude!

No manager on site. Don't waste your time here

Drive Thru Service is ALWAYS slow and sloppy.

Worst location. ATM always out of cash..