I recently visited Whataburger with high hopes of enjoying a delicious breakfast meal, only to be met with an appalling level of customer service and a refusal to serve breakfast before 11 a.m. I must say, my experience was nothing short of disappointing. Let's start with the customer service, or rather the lack thereof. The staff at this particular Whataburger seemed disinterested and indifferent towards customers. From the moment I walked in, I was greeted with a barely audible mumble from an employee who seemed more focused on chatting with their coworkers than attending to customers. The lack of attentiveness and basic courtesy was evident throughout my visit, with employees seemingly annoyed by simple requests and offering minimal assistance. To make matters worse, despite being within the breakfast serving hours (or so I thought), I was informed that breakfast would not be available until 11 a.m. It was just a few minutes past 10:30 a.m., and I couldn't understand why they were unwilling to serve breakfast. When I inquired about it, the response I received was curt and unhelpful, leaving me feeling frustrated and unsatisfied. What bothered me most about this experience was the blatant disregard for customer satisfaction. As a customer, I expect to be treated with respect and to have my needs met within reasonable expectations. Whataburger's refusal to serve breakfast before 11 a.m., despite it being well within the designated breakfast hours, was simply unacceptable. If there are specific time restrictions, they should be clearly communicated to customers to avoid any confusion or disappointment. As someone who has frequented other Whataburger locations and enjoyed their breakfast offerings, I was genuinely surprised and let down by this particular visit. It is essential for any establishment, especially a fast-food chain known for its breakfast menu, to prioritize customer satisfaction and provide a consistent level of service across all locations. Unfortunately, this Whataburger fell far short of that expectation. In conclusion, my experience at Whataburger was marred by abysmal customer service and a refusal to serve breakfast before 11 a.m., even during the designated breakfast hours. I hope that Whataburger takes note of this review and works towards improving their customer service and ensuring that their policies are clear and consistent across all of their establishments. As for me, I will think twice before considering Whataburger as a breakfast option in the future.

I broke a lot of my own rules by writing this review. First one being that I don’t eat at chains while traveling and second being I don’t usually do reviews on chains. Since this is a regional chain I figured it was worth a review to tell people if they don’t have a Whataburger where they live and they are close to one when they travel they should check it out. I original came here for lunch on a day I had a massive hangover after a long night on the Riverwalk. I got a double cheeseburger and a water. That cheeseburger ended up being the exact right thing I needed at the exact right time. It took a lot of self control to not immediately get another one but I knew two would make me feel sick. The craving never subsided so I came back the next day and got the exact same order. The double cheeseburger costs $7.95 which seems reasonable to me. It’s pretty big and filling. There is lots of seating at this location and it can get pretty busy since it’s a stones throw from the Riverwalk. There’s signs posted that the bathroom is for customers only. If you think you’re smarter than the signs, like I did, and I saw many other people try, they are locked by a door code that is printed on the receipt you get when you buy something. All in all a great burger. It seems like there’s a riff between In and Out loyalists and Whataburger loyalists. I just like a good burger. I don’t care who makes it.
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 4
Service: 4
Atmosphere: 4
Recommended dishes
Double Whataburger

First time visiting Texas and was told it is one of the To-Dos. Not sure what I was expecting, maybe something more fast casual that just fast food. Burger was good (Has no ketchup or mayo. Only has mustard so be warned to request changes if that's not your style), wife got a chicken salad and enjoyed it, kids burger for my daughter was decent too. She ate as you'd expect from a 2 year old lol. Would go again, but probably would rank it even with Wendy's or burger king.
Service
Dine in
Meal type
Dinner
Price per person
$1–10
Food: 4
Service: 4
Atmosphere: 4
Parking space
Difficult to find parking
Parking options
Paid street parking
Parking
Location is on a busy street corner downtown San Antonio. There really isn't anywhere to park. We parked at a public lot about a 10 min walk away. However, it's near the river walk so that made the walk more pleasant.
Kid-friendliness
Brought our daughter (2 yrs old) and she loved the Christmas decor and big blow up wiener dog dressed as Rudolf. Kids burger was fine.
Wheelchair accessibility
Ground floor; no stairs; big doors; two people using wheelchairs entered the store, ordered, and ate without difficulty.

The employees, especially Bel, are all great. But unless you want every homeless person on Commerce St to ask you to buy them food while you try to eat, take your food to go. I don't mind buying someone a sandwich, but some get pushy and want two or three and it makes me uncomfortable because I can't really afford that. They also will follow you to the bathroom so they can sneak in behind you without the code to get in, which you can only get if you buy something. This usually only happens in the morning, not at lunch or dinner time. Not everyone gets asked to buy food or followed to the bathroom. Maybe I just have a friendly face. So your experience may vary. I don't want to scare anyone away, but you should know what you are getting into.
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 4
Service: 5
Atmosphere: 2
Recommended dishes
Breakfast Burger

Unfortunately they messed up my order twice. First was last night and I called about it and complained. There was no manager for the night shift so when I went in person this morning I talked with a manager. Instead of doing a refund they made me order another meal and it was comped but the meal was wrong again. I didn't want to complain again so I gave it to a homeless person waiting outside. Order item wrong first time: Grilled chicken Cobb but has no grilled chicken (see picture) Order item wrong second time: Breakfast burger with sausage when I requested no pork or any meat. I also was given a lot of attitude for bringing it to their attention. They seemed stressed out and annoyed, possibly because of lack of support from upper management. Just my 2 cents.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 2
Service: 1
Atmosphere: 1

If you have a large family and expect to save a buck taking them to this location, no it's not going to happen will still end of costing almost the same at eating a restaurant, very busy on weekends, staff over worked, service wasn't horrible, staff wasn't ether, forgot part of our order but with the amount of work they had I understood, Pass on this location on weekends! Weekdays it's not bad!
Meal type
Dinner
Price per person
$50–100
Food: 3
Service: 3
Atmosphere: 1
Recommended dishes
French Fries, Breakfast Burger, Apple Pie
Parking space
Somewhat difficult to find parking
Parking options
Paid parking lot
Parking
It's going to cost you 20 to 30 bucks!

I was told that this was yummy! It did not disappoint! There was a long line at lunch that took some time to work thru and now I know why! I had the bacon cheeseburger, fries and onion rings and devoured it all. The burger was very good. The fries are like McDonald's but better if that's possible. I would definitely go back! I liked it.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 4
Atmosphere: 4
Recommended dishes
French Fries, My Onion Rings, Double Whataburger
Parking space
Difficult to find parking
Parking options
Parking is unavailable
Kid-friendliness
Definable kid friendly. They have a good kids menu.

After seeing the reaction to the Whataburger float in the Battle of Flowers parade in San Antonio, I had to check this place out for myself. Tried the Dr. Pepper shake (amazing), the onion rings (right on the money) and an apple pie (flaky and sweet). The store was crazy busy because of Fiesta, but the staff behind the counter was friendly and welcoming. My order got a little lost in the mayhem, but they recovered and I had more time for people watching and checking out all the festive decorations. Best find? The spicy ketchup!!
Service
Take out
Meal type
Other
Price per person
$10–20
Features
Dine in: Yes
Outdoor seating: No
Takeout: Yes
Delivery: Not sure
Curbside pickup: No

First time here and was not pleased with the service. My son kept going up to ask if the order was ready because everyone who came after us got their order already. He said he felt the girl at the counter was getting annoyed and started to ignore him. I decided to go up and was able to explain we ordered a long time ago and we finally got the order. I do believe since my son is younger, she blew him off. No cool at all. Also, the Cobb salad was half full compared to other restaurants I order from and the employees don't even say excuse me they just try and squeeze by if they walk in front of you while you're waiting in line.
Food: 3
Service: 1
Atmosphere: 3

Dined in Saturday, Aug 12,2023. Our food order was taken wrong, food was brought out Luke warm and didn't match the order. The tables and floors were filthy. A youth decide to scream off the top of his lungs trying to get attention. I will never go back to that location. There was loitering outside of that What A Burger and lots of undesirables.
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 1
Service: 1
Atmosphere: 1
Parking options
Paid parking lot
Parking
No free parking, none
Kid-friendliness
Nope, I wouldn't call it a family atmosphere

I stopped into this location downtown while I was waiting for a movie. I thought it was going to be too busy based on the line; however, the staff was taking orders very quickly and getting the food out just as fast. I used the online order from their mobile app. My food was still brought to my table as if I had ordered at the register. Absolutely everything on my complicated order was made to perfection. The staff was very friendly and courteous. The restaurant was decorated for the holiday/time of year. I really enjoyed my visit here. Next time I’m downtown, I’ll certainly keep this location in mind.

Well it does not live up to the name. Service was just bad. The cashier only asked us what we wanted and what sauces, after that she just walked away and left us standing unsure of what to do. So I grabbed the receipt, and stepped aside. The burger was smaller than the oversized bun, all of the toppings were piled in the middle. I had a bacon burger and took 5 bites before finding the bacon. The fries were not hot, more cold. Overall if you are desperate eat here if not there are a lot more good restaurants in the area.
Service
Dine in
Meal type
Dinner
Price per person
$10–20

Quality has taken a nosedive in the past year. The bread always tastes stale, and the sandwiches thrown together sloppily. A zoo of activity from loud drunk messy crowds at all hours. A last resort if you have to eat downtown on a 24hr schedule.
Service
Dine in
Meal type
Other
Price per person
$1–10
Food: 2
Service: 2
Atmosphere: 2
Parking
No parking lot, no street parking. Public paid garage surrounds this ground floor location.
Wheelchair accessibility
Street level, no stairs or steps. Several tables with room for walkers or wheelchairs.

First and last visit! Fries were cold and the burger was greasy - no better than McDonald’s and I don’t eat there either. Also, had to pay $14 in parking! The only good comment is that people working there are nice.
Service
Take out
Meal type
Lunch
Price per person
$1–10
Parking space
Somewhat difficult to find parking
Parking options
Paid parking garage
Parking
By the time I walked there, got my food and returned to the parking garage it was slightly over 30 minutes. This caused the charge to go up from $8 to $14. All just for a lousy lunch!

For it being whataburger at a later hour service was pretty fast. Seemed a little dirty but again it was around 1am. NY friends had to drive around the block since there isn't any parking and it's on a main street.
Service
Take out
Meal type
Other
Price per person
$20–30
Food: 5
Service: 3
Atmosphere: 3
Recommended dishes
French Fries, Double Cheeseburger, My Onion Rings, Whataburger Whatameal with Onion Rings, Chicken Fingers, Jalapeno Cheeseburger, Avocado, Whataburger Patty Melt, Biscuits and Gravy, Double Whataburger

Atmosphere is about what you would expect in a fast food joint BUT.... the food and service were amazing. We walked from our hotel to this location in need of a late night snack. I specifically wanted fries and a chocolate milk shake. They were not currently serving milkshakes BUT Ariana went out of her way to make sure I got what I wanted. She was so kind and made the walk in my high heel boots totally worth it!
Service
Dine in
Meal type
Other
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 3
Recommended dishes

If I could give this place 0.5 stars I would. An absolute dump of an establishment that smells like homeless persons. Untidy and the bathrooms are disgusting. Order took nearly 30 minutes and many of time there is no cashier at the front counter. Homeless persons walking in and out. Saw one literally spit on the welcome mat to enter the restaurant. Food was ok but overrated. This place is the equivalent of eating at a public toilet.
Service
Take out
Meal type
Dinner
Price per person
$20–30
Food: 2
Service: 1
Atmosphere: 1

Went 9/5/21 around 08:45 for some breakfast. I ordered the #25 with sausage and jalapeño cheddar biscuit. I ordered to go and the order was given to me as a dine in. I asked the worker to make it to go and 5 minutes later I get my food, all I needed was a bag. I get to work to now feed myself before my day starts and what do I see? The hardest biscuit in America. You could drive nails with this dang thing. Whataburger, you really have fallen far. Sad days we live in.
Service
Take out
Meal type
Breakfast
Price per person
$1–10

We were told that Whataburger is a must visit when going to Texas, and so have to say I was a bit disappointed with our experience. This downtown location wasn’t in the best shape, as far as cleanliness goes. The food was okay, I ordered cheese on my burger (paid extra for it) and the burger came out with no cheese. The fries were okay tasting as well. I don’t think I’d get a burger at this chain moving forward.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 3
Service: 5
Atmosphere: 2

Visiting from out of town and was recommended by several locals to give this place a try. So glad I did, the food was fantastic for a chain fast food place and the cashier was super friendly and very kind. The restaurant and restroom was very clean which is always an unexpected plus
Service
Dine in
Meal type
Dinner
Price per person
$1–10
Kid-friendliness
Certainly better quality than say, McDonald's but along those lines
Wheelchair accessibility
Double doors and low tables

We don't have Whataburger where I'm from. But I wish we did. It was very good, fast and very affordable. I also love the fact that it's open 24 hours. I especially loved the onion rings. I had a regular Whataburger and my wife had the patty melt. She also enjoyed it very much.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
French Fries, Whataburger Whatameal with Onion Rings, Whataburger Patty Melt

Worst fast food experience ever. I waited 20 minutes in line before it started moving. Then waited a half hour to get the food. People inside were using mcdonalds cups to get pop. Bathroom was closed. Homeless outside that you can't control but when they make a mess and the manager walks out and sees it and just leaves it. That's bad. Never go back to this place again.
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 3
Service: 1
Atmosphere: 1

So it was my birthday day week and I was broke and drunk all at the same time. Sounds like a Sia song! Nevermind that I needed food and there was a bunch of cops waiting to catch a fool for a PI. Whataburger downtown San Antonio is a little ruff but it be the most affordable burger and union rings on the River Walk. Hamburger, large onion rings, and large root beer $11.39. Another night not in handcuffs, Priceless! For everything else there's Whataburger.

Dirty restaurant and sorry to say the burgers didn't live up to the hype. The staff was friendly....but ordering a burger with the works got me a soda and medium fries ....been there done that.. 5 guys has nothing to worry about.... sorry I said what I said
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 3
Service: 4
Atmosphere: 2
Recommended dishes
French Fries, Sandwich

First timer here! Decided we could not leave TX without trying whataburger and guess what? It did not disappoint! I had the bacon cheeseburger with fries, the meal was brought to the table nice and warm. As a lifelong DR Pepper lover, I ordered the shake. It is vanilla based with a hint of Dr Pepper, tasty! The ingredients tasted fresh, much like In N Out and Culver’s, delicious in their own right. Will visit again when in the south/southwest.

I was really busy all day and hadn't eaten anything then we stopped here and I ordered the BBQ chicken strip sandwich something was definitely wrong because an hr later I threw up everything and was up all night with stomach issues. The staff was really nice but I will never come here again it destroyed my body
Service
Take out
Meal type
Other
Price per person
$10–20
Food: 1
Service: 5
Atmosphere: 1

I love what a burger but this place is extra nice has prwttt windows to look outside and watch the tourist go by and they deliver the food to your table very fast and everyone working here has been so nice some of the workers are very cute and respectful I’m very glad I ate here and do plan to eat here again some time in the future next time im in downtown lol
Service
Take out
Food: 5
Service: 5
Atmosphere: 5

Horrible experience, waited in line at register only to not be helped for 5 minutes with a line forming behind me only for the manager to come out open a register and allow the person behind me to cut in front of ne, terribly run store with the workers having no clue what's going on, food was cold, awful experience do not go here
Meal type
Lunch
Price per person
$10–20
Food: 3
Service: 1
Atmosphere: 3

Most ill prepared Whataburger that I have seen. Only 1 counter open, for the "Rush", while next door to a busy bar. The contracted security guard only added to the slowness by flirting with staff in the open part of the kitchen that everyone can see. This is not the Whataburger service that I am use to. I can only guess how Tourist weekends are. Good luck!
Service
Take out
Meal type
Other
Price per person
$1–10

If I could give less stars I would to start I had to wait over 8 minutes to get my order taken food was ordered at 7am never got food until 7:27 plus the girl working Shirley and are so rude and disrespectful they don't have any customer service skills at all. When I got my food it was nasty actually threw it away,
Meal type
Breakfast
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1

They have a lot of space at such a prime location...what schoked me was the inefficiency of the whole process. Staff was working very hard to fill the orders...and still there were long queue whereas the restaurant was barely 20% full. The associate taking the order was also seen bringing orders to the table. A lot of room to improve the efficiency of the operations.
Food: 5
Service: 4
Atmosphere: 4

I’ve been to a lot of Whataburgers around Texas, but this was by far the best. The food was hot and fresh and I asked for well-done bacon and they delivered. My son said his tortilla for his bacon, egg and cheese. Taquito was very flaky, and he loved it. The staff was very nice and professional and there was a gentleman washing windows and tables, keeping it clean.
Food: 4
Service: 5
Atmosphere: 4

Another amazing and tasty Whataburger dinning experience! I walked into this location for breakfast and was not disappointed in the quality of the food or the service. Everything was amazing and exactly what I would expect and have experienced at other Whataburger locations.
Service
Dine in
Meal type
Breakfast
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5

I did not rate atmosphere because late at night in a town 2000 miles from home one must always be observant of one's surroundings, despite the fact that this particular fast food joint had a security guard inside, it was bright busy and full of young enthusiastic consumers.
Meal type
Other
Price per person
$1–10
Food: 4
Service: 5
Recommended dishes
French Fries, Sandwich

Took over 10 minutes for a mobile order. When I finally got my food, the bun was stale, and my burger was cold, but I didn't want to have to wait even longer to get something made fresh. The cherry on top was having to hassel with the cashier for a cup for my drink when I ordered a meal. She was also rude to a guy who asked for the code to the restroom.
Food: 1
Service: 1
Atmosphere: 2

Food was amazing as always I love Whataburger, we all got the #1 as a combo. The problem was parking, we had to park around the corner and walk to the restaurant and the service did take 15 minutes but they did have some online orders but other than that it was delicious.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 4
Atmosphere: 4

Great for lunch! Customer service was not typical for a what burger. I didn't receive my black coffee with my meal. So I approached the register and told them and showed my receipt. They told me they would get my coffee. So I sat down, a few minutes later they called me to get my coffee from the register instead of bring my coffee to my table.
Food: 3
Service: 2
Atmosphere: 4

Ok place, but too many homeless persons. Definitely did not stay to dine. Waited over an hour for my order of 4 burgers and which was only accelerated after multiple questions. Only plus is the burgers. Did get cookie freebies.
Service
Take out
Meal type
Dinner
Price per person
$50–100
Food: 3
Service: 2
Atmosphere: 1
Recommended dishes
Sandwich

What corporate garbage. Typical pull the pattie that was cooked earlier in the day out of a warmer and throw it on a bun. Dry as h*** Not hot barely warm. 1st time at Whataburger and last. What low standards. Edit: Sorry I couldn't leave it at that. Management should be ashamed to put out a product like I had today. I challenge corporate to send someone to anonymously purchase lunch here.

I ended up going to my hotel and ordering it. The food was tasty, but they didn't send my drink. Staff at the hotel said they're notorious for not sending the drink with delivery orders, and this was confirmed a few days later by a delivery driver who said he asked specifically for my drink. Seems intentional. That's why I rated the service as two stars.
Food: 5
Service: 2

Quick bite to eat downtown without spending an arm and a leg unlike some of the fancy expensive restaurants down here. Also one of the cleanest Whataburger’s I’ve been and and all of them are pretty clean.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Features
Dine in: Yes
Outdoor seating: No
Takeout: Yes
Delivery: Not sure
Curbside pickup: Not sure

So I finally got a chance to see what all the fuss was about. I have to say, it was pretty good. The burger was above average, but what sets it apart are the toppings.The tomato was ripe and juicy. The lettuce was crisp. Pickles and onions were good too. The fries were pretty good as well. I actually agree with all of the hype. I will definitely try to hit them when I can.

I don’t think I will ever give Whataburger less than 5 stars. It’s really a treasure of Texas culture. This one was very slick and smack in the middle of the city. It did seem like they were understaffed so the order line took forever. The food came out fast however. Great fast food. No complaints.
Service
Dine in
Meal type
Lunch
Price per person
$1–10

There were happy workers everywhere, eager to get their paycheck. What a breath of fresh air. People doing what they were hired to do and doing it exceptionally well!!!!! The shakes and food is delicious , thank you.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes

We tried this Whataburger one evening for a late dinner, we were greeted quickly and the cashier got our order and read it back to us to make sure it was correct. The food came out quickly but the fries were cold, the cashier fixed it with no issues. The restaurant was fairly clean. Had quite a few dirty tables and no paper towels in the bathroom. We would return again.

Best burgers in a long time. More taste than any of the chain brands. Proper real home made style. As for the small soda, he could have a bath in there
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
French Fries, Whataburger Patty Melt, Just Like

Whataburger initially struck me as expensive, especially considering I had to pay 55 cents to get cheese on my double burger. However the burger was good sized and delicious. Staff were friendly. Several transient loiterers were nearby and in the restaurant.
Service
Dine in
Meal type
Lunch
Food: 4
Service: 3
Atmosphere: 3

The lady couldn’t pronounce my name STEPHEN she call me, Stephan and when I told her, I don’t pronounce my name that way she just laughed in my face I took the app off my phone. I will never do business with Whataburger I hope they go out of business
Meal type
Lunch
Price per person
$1–10
Recommended dishes
French Fries, Sandwich

We visited for lunch on a weekday. Didn't take long after we ordered to get our food. We both ordered the Jr chili cheese burger and it was great! Our first time visiting a Whataburger and we will definitely be back!
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5

Good service, and the burger is a notch better quality compared to its competitors like Jack In The Box or McDonald's. I had the A1 Thick and hearty burger which was nothing sort of fantastic. 4 stars because my onion rings were burnt pretty bad, and even though they eventually replaced it, it left a bitter taste in my mouth (pun intended).

Homeless panhandling on the property, being a fast chain, they always seem under staff and no sense of urgency to accommodate the customers..
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 4
Service: 2
Atmosphere: 2
Recommended dishes
French Fries, Sandwich, Apple Pie

The rudeness of mangers and associated Manger society and magagtia for got that customer comes first they mess up order then don't want to make right all kind of excuses they are not whatabuger material need to be replace
Meal type
Dinner
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1

They took my order with a smile and made it perfect like I wanted. Quickly as well. Very clean dining room and very clean bathrooms. Will highly recommend this location. Keep up the great job.
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 4

This is disgusting and so disappointing Downtown is full of homeless so they obviously go in and use the restroom but shouldn’t someone be cleaning or checking Restrooms every hour. My husband went to whataburger to eat and saw the restrooms like this and walked out
Food: 1
Service: 1
Atmosphere: 1

The staff girls taking orders at the front counter are very rude! Quick to take your money but cant even smile or thank their guest for coming in. The burger I ordered also came with onions that were the size of rocks, cut very large, couldn't even enjoy the taste of my burger. Will not come here and spend money again!

I went around midnight they had a bit of a line when I showed up, but everyone's food, including my own, came out quick. The meals I ordered were fresh & delicious! Would dine in again
Service
Dine in
Meal type
Dinner
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5

The place is big. The food is the same with other franchises. Not sure if they have a public restroom since I just stayed in my seat. The crew is friendly and very helpful. It is also downtown so you could just stop here for a quick bite. The food is not good if it is already cold so better eat it while it is hot.

Not very clean. Most of their equipment had trouble functioning and they took over 10 minutes to bring a small order. I had to remind them of it, so I think they forgot completely
Service
Dine in
Meal type
Breakfast
Price per person
$1–10
Food: 3
Service: 1
Atmosphere: 1

Food was good, service was slow, restaurant was clean and being tidied up the entire time I was there staff was friendly, professional and approachable. Long wait for meal.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 4
Service: 4
Atmosphere: 4

Ordered through ubereats as were staying at near by hospital. My order was missing 2 drinks, spicy ketchup, extra jalapeños and pepper. All small things but make for a complete experience. Not satisfied with this location
Service
Delivery
Meal type
Dinner
Price per person
$10–20

Typically franchise burgers. Definitely not a bad one, but nothing special. Staff is nice and very helpfull, really appreciate there help to me as a foraigner in austin.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 3
Service: 5
Atmosphere: 3

First visit to a Whataburger. Food was good. Staff and Manager were all pleasant and helpful. Reasonably priced. Location was great. Would definitely eat here again.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Recommended dishes
Double Whataburger

After walking a mile while the sun was getting hotter to a restaurant that turned out to be closed for the day, we popped into the tried and true. I never had the breakfast burger but it really hit the spot.
Service
Dine in
Meal type
Breakfast
Price per person
$1–10

Had to try it for the first time since so many people talked about how great it was. I enjoyed the fries more than the burger. But it is something I could come back to. Tracey was awesome and really sweet.
Service
Take out
Meal type
Dinner
Price per person
$1–10

Good value and they serve a great tasting burger.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 3
Recommended dishes
French Fries, Whataburger Whatameal with Onion Rings, Double Whataburger

Big whataburger, close to the riverwalk. We were staying on the river, so it was just a short 4 minute walk from our hotel. We waited a long time for our food, but they weren't busy. When we got back to the hotel I realized they left part of our order out, so I had to go back.

Packed!!!! Had to wait in line forever this location needed more personal working late.
Service
Dine in
Meal type
Dinner
Price per person
$30–50
Food: 4
Service: 4
Atmosphere: 4
Recommended dishes
French Fries, Sandwich

Y'all are always the T. Always efficient and keep my business rolling. At my short wait I noticed a young man doing sidework I never would have wanted to do. Thoroughly cleaning the plastic trays with Saniwipes. Even a perfect score from the health department...100.

Not gonna say much other than there was a long red hair in the burger and the cheese was dry from the corners like if it was old.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1

Got the #2 with double cheese and all the fixings meal with fries and a drink. They deliver it to your table and you have to ask for napkins and ketchup. Make sure to try the spicy ketchup with your fries.
Food: 5
Service: 5
Atmosphere: 5

Clean resturant but waaaay understaffed. Food took forever to come out.
Service
Dine in
Meal type
Breakfast
Price per person
$10–20
Food: 3
Service: 1
Atmosphere: 4
Recommended dishes
Breakfast Burger, Sandwich

My first visit to Whataburger. Big restaurant in the heart of the downtown. Very fast service- the staff was so sweet and friendly, tasty sandwiches and yummy apple pie . Cons: the tables were messy, only negative!!!!!! Love from Seattle!

6:30pm and is stale bread normal now at the W? Justaburger is just that, with mustard. I still ate it, so there is that.
Service
Dine in
Meal type
Dinner
Price per person
$1–10
Food: 2
Service: 5
Atmosphere: 4

They are always short staffed. The orders take long to come out. Cashier leaves the front frequently and leaves the counter area with a long line then the order itself takes 20-30 mins to come out.
Food: 2
Service: 1
Atmosphere: 2

Tastes like every other Whataburger! The fries are always the highlight for me.
Service
Dine in
Meal type
Dinner
Price per person
$1–10
Food: 4
Service: 4
Atmosphere: 3
Recommended dishes
French Fries

If i could give it zero stars I would. They fired the best manager they had, now it's like a funeral home in there, there is no laughter no nothing. I don't even want to go back anymore
Food: 1
Service: 1
Atmosphere: 1

This is what Texas is all about. We don't rave about In N Out Burger, but rather about Whataburger. Great downtown location at any hour. We tried the limited time breakfast sandwich burger. OMG. This would be great about 2am!

If you get chicken tenders ask for two gravies because they only fill up the cups half or less. Everything else was great.
Service
Dine in
Meal type
Dinner
Food: 1
Service: 5
Atmosphere: 5

First time here! I really liked the spicy ketchup and the Dr Pepper shake. My eyes were a bit too big for my stomach when it came to thw burger but it was still very good.
Service
Dine in
Meal type
Lunch

Not a great fast food burger. Food wasn’t very hot. First time trying this chain and was not impressed. Must be something you grow up with to enjoy this place.
Food: 2
Service: 3
Atmosphere: 1

Had to see what the Texas hype was about. Overall I would say 7/10, but with the spicy ketchup I bumped it up to 8/10. The workers were super friendly, but it did take about 10 minutes to bring out the food.

There was only three people working and everyone was taking their sweet time. The line was long and no one seemed to be in a rush. Fries didn’t seem fresh either.
Service
Take out
Service: 2

I could get a world class steak dinner at Bohanans faster than I could get a burger from this place. Wait times over 35 min are very common here
Food: 2
Service: 1
Atmosphere: 1

It was terrible, I will never return. I had it many times and after yesterday I'll never go back. The service was terrible and the people sitting at the other table received the wrong order.

What can I say about Whataburger. It was a burger dream come true. Good menu, wonderful friendly helpful service. Definitely a must on a trip to San Antonio.

Great service! Awesome food! Although a few rowdy customers present. Situation, promptly addressed!
Food: 5
Service: 5
Atmosphere: 4

Good location, Riverwalk area, food is good. Needs improvement in the dinner atmosphere.
Food: 3
Service: 3
Atmosphere: 1

Last minute meal before Aztec theater show .GREAT SERVICE
Service
Dine in
Meal type
Dinner
Price per person
$10–20

I get the jalapeño cheeseburger. It was ok, but not more. Fries are ok so far and the lemonade is ok. But, no napkins, not so clean, …

The beef doesn't taste good, like before. I seriously think their meat is now genetically produced, or horse meat
Food: 1