Very poor service, she measured children’s foot size brought out shoes and that was the last we saw of her, apparently meant to be the fitting experts. Walked out to Shoes and Sox, slightly more expensive but hands down better service and actually care that the shoes are correctly fitted.

A massive thank you to Alana and her colleague (sorry we didn’t get your name) that was working with her this past Saturday!! They went above and beyond to help source the shoes that we were after. They helped when we needed assistance and left us while we decided. Thank you!!!

Alyssa was super friendly and helpful, even after some old lady was rude to her. She brought out so many shoes and helped me find something useful and practical for work, very happy with the service!

Staff uninterested... Told of specific requirements and brought out totally opposite... Staff gave no customer service... didn't know her trade... everything seemed too much trouble for her

Friendly staff and neat layout especially being a pop up outside store as this was easier with pram (I have 3 kids and this can be tricky) measured well and efficient

Great customer service from Victoria. My daughter grew over summer and move 2 shoes sizes, the staff went above and beyond to exchange the item.

Poor staff were run off their feet. A busy sale time and no tv enough staff. The staff on were friendly and helpful and happy with my shoes.

Thank you Victoria! Best service in Penrith 100% recommended. Very friendly. Will definitely visit again!

Staff member very knowledgeable and caring of the customer

A bit overcrowded but staff were very patient and helpful.