Winners is a Department store located at 2525 36 St NE, Calgary, AB T1Y 5T4, Canada. It has received 1313 reviews with an average rating of 4.1 stars.
Monday | 9AM-9PM |
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Tuesday | 9AM-9PM |
Wednesday | 10AM-7PM |
Thursday | 9AM-9PM |
Friday | 9AM-9PM |
Saturday | 9AM-9PM |
Sunday | 9AM-9PM |
The address of Winners: 2525 36 St NE, Calgary, AB T1Y 5T4, Canada
Winners has 4.1 stars from 1313 reviews
Department store
"Very rude employee"
"Very rude employee"
"Stopped in at this store August 26th around 1400hrs, walked through the store hoping to find something i liked"
"I just wanted to say that I absolutely love winners & this is my favourite location"
"This is not my regular Winners store"
Very rude employee. I went to purchase something in their jewelry department the girl named Emna.A. She was highly unprofessional and full of her self. She made me wait at the counter for 20 mins and continuously to be on the phone on for so long onpurpose. I definitely felt something off, but i choose it to ignbore it thinking why would she do that .....but when she get off the phone she was supercold not even closed to be saying i am sorry to kept you waiting for so long ... just imagine what kind of hospitality such a personality holds .... I was totally speechless with her ATTITUDE .... and strogly felt why would i put it up with that especially when she said are you ok at times when i asked can i get help here ... extremely off vibes .. I didn’t realized that she didn’t want it to help and why would I think that . Finally she got off the phone after 25 mins and was confused if she needs to help or assist me or not . And I asked can I get help with this particular ring. And she is likes. Excuse me I don’t like your tone and I was stunned and shocked my tone of can I get help for this piece of jewellery in the store. So she is definitely does not know how to be with customers or deliver any sort of customer service and not able to multitask. Definitely a room for retraining .Rude. Be careful if you see her with that name tag. Or may be she’ll be super nice for another 2-3 weeks or so. But real her will come out. she is in service industry doesn’t even how to serve like seriously!!! Asking customer “ARE YOU OK “ I was in shock and immediately asked for a manager on duty. RUDE !! no one deserve to put it up with such a ppl ... watch out for her ... strongly Advised ...
Very rude employee. I went to purchase something in their jewelry department the girl named Emna.A. She was highly unprofessional and full of her self. She made me wait at the counter for 20 mins and continuously to be on the phone on purpose. I didn’t realized that she didn’t want it to help and why would I think that . Finally she got off the phone after 25 mins and was confused if she needs to help or assist me or not . And I asked can I get help with this particular ring. And she is likes. Excuse me I don’t like your tone and I was stunned and shocked my tone of can I get help for this piece of jewellery in the store. So she is definitely does not know how to be with customers or deliver any sort of customer service and not able to multitask. Definitely a room for retraining .Rude. Be careful if you see her with that name tag. Or may be she’ll be super nice for another 2-3 weeks or so. But real her will come out. she is in service industry doesn’t even how to serve like seriously!!! Asking customer “ARE YOU OK “ I was in shock and immediately asked for a manager on duty. RUDE !!
Stopped in at this store August 26th around 1400hrs, walked through the store hoping to find something i liked. I was only in this store for about ten minutes and had to get out. I was absolutely shocked and discussed when i entered the store. It was a disgress to the winners name, a disgress to the people of Calgary. I am not sure how the clientele that shop at this store live at home but I am here to tell you it looked as though hurricane Harvey had hit. There were clothes all over the floor, clothes half on/half off the hangers, sizes all mixed up. There were items that had been ripped from their boxes lying on the shelves. Broken items on the floors. There is no excuse for this. I would expect this kind of behavior in a third world country. Come on people, have some pride in yourselves and your city. .
I just wanted to say that I absolutely love winners & this is my favourite location. I always get great customer service, but I recently visited this store & I wanted to purchase an item (spray) my toddler was not having it & there was a huge line. I went to the jewelry section to pay as there were no customers there & the person in the jewelry section was free. She refused the service. I explained the situation but still refused service. Her name was Elaine I believe and she was older lady. She wasted about 10 minutes saying she can’t ring me through. When it would’ve only taken her about few second to do so. I have been to many locations & I was never refused service in any department this was the first time it happened.
This is not my regular Winners store. I've only gone to this one twice and today, like my previous visit it was a gong show. Parents are letting their kids run wild. They're running in and out the aisles popping into racks of clothes, and just generally are left on their own. One kids jumped out from a rack while another kid was chasing her today and ran right into me. The same issue I found last time I was at that location. It was another unpleasant shopping trip. Winners is my place of choice for ALL shopping, but I won't be going back to this location anytime soon.
Very busy location and unorganized merchandise when looking through a rack of shirts items aren't sized, Men's large T-shirts have boys larges mixed in or a bunch of smalls. Try items on before buying them, the return policy is very strict. I requested to speak to a manager and they are in no rush to come and assist. I wanted to return a shirt manger was paged, I waited to have a women that was standing with her back to me at the counter to turn around 'I am the manger, what do you need'. Well I needed you to tell me this 15 mins ago instead of waiting.
Sadly, won't be shopping here again. I witnessed staff and security, ask a homeless person to leave, as he was trying on shoes. Very loudly, she asked if he had money to pay and he said yes. She dismissed him by saying "well I don't like the look of your backpack". I looked at it and could see he had travel sized items. Again, very loudly, with a packed section, asked him to leave. She wasn't discreet and was set out to embarrass the guy Infront of so many people. She even had the nerve to flash a big smile our way. Great selection, very poor manager.
One star for the kind and patient staff members that unfortunately have to work in this location. Patrons need to learn how to control their children, pick up after themselves and be more considerate and respectful. An absolute disgrace, this is by far the messiest Winners I have ever been to, ever. Drinks are left all over store shelves, items hung tossed onto the floor, garbage etc… Sad to see how badly grown adults behave and makes our entire community look so bad… what a disgrace.
It's a nice layout. Second time here at Sunridge location. It feels like there aren't a lot of selection and items but understandably so given the circumstances. Prices are competitive and a bit on the high side. I was looking for a hot wheel track toy for a gift. Anyway it remains to a clean and covid-19 safe area and the provide hand sanitizers at the entrance. One of the few stores that can access the mall from the store. Sport Chek currently does not allow access to mall.
Nice clothing for a very nice price. I was always able to look dapper for a reasonable price Designer shoes Men’s wallets Nice leather belts Household implements Very nice staff members cool art and other materials Probably one of the best outlet stores we have in Alberta. Kids clothing Woman’s designer clothing and accessories I remember shopping here every summer break for school and remember getting some sweet big name brands.
I love Winner's but this location always looks like a tornado hit it. I really don't think the staff is to blame though. The staff usually look exhausted and burnt out. The clothes and items are all over the place with broken hangers everywhere. I wish I could give them a better review. The Winner's downtown has probably the highest rate of druggies and drunks to deal with and yet they keep upbeat and the place in tip top shape.
I absolutely love love ALL Winners stores! I have never ever left this store empty-handed! Quite the opposite, I always end up leaving with more than what I was planning on buying initially. Great prices for really good quality and famous brands. Having this store, you really don't need to buy famous brands with regular prices. I've bought tons of clothes for myself and for my kids who range in age from 11 to 19. Great finds!
I would like to share my shopping experience at Winners at the closest location near my home-at Sunridge. I encountered a fine young sales associate named AJ- he was very helpful, kind, warm and easy-going. He was able to assist me in my shopping needs and answered all my questions, and informed me of great deals throughout the store, and online. I want to thank him personally, and thank Winners-keep up the great service!
Very desorganized place . Everything is all over the place . In my opinion , when a place or store is organized, is easy and faster to shop and is better for the business store because they can sale more , but if is not organized, people take more time looking for what they need and that makes the business to sell less and plus the shopping can became a little frustrating as it takes more time to look for what I need .
Such an amazing place for gifts and decorative items or brand name cloths shoes and much more.free parking free handicap parking handicap access most of price are on promotional prices and 1ualift of products are good bluetooth head phone ear phones mobile cover charger snd kuch more excellent customer service I always use their membership card so it allowed me 30 days return and refund privileges:) love it
Usually never shop at Winners, but whenever I come to this location, I can always find something I like, and always end up walking out with some clothes. This location has great selection and a huge variety of clothing, for both men and women. Its nice how its not in a mall, so its always clean, neat and organized, and the staff here are also super friendly and helpful.
Very rude employees. I had an employee named rudina I think and I went to return a coat I bought 5 days ago. She told me straight to my face that it’s a used coat and I bought it a year ago. Shame on employees like them. I had proof of purchase and despite having that, she refused to accept my return. I’d never recommend you to go to their store. Poor customer service
I only go to Winners because of the (unbeatable)price that's why I still give 2 stars. I understand that it might be hard to keep a store of this size tidy. But the underwear and socks section is always a mess everytime I go there. Opened packages, misplaced and missing items. Finding something turns into an annoying mining for gold experience...
Since they've moved across to the Sunridge Mall, they've been faring better to be honest. A clean, lovely outlet with a lot of affordable clothings for all genders and ages. You'll definitely find something you love on each visit, trust me, especially when new stuff have been stocked. And the Customer Service is great as well. Keep It Up
Staff is great and I have to say very patient and kind when dealing with customers. The store is quite large and tidy however the stock is not so good. My opinion, a thrift store vibe. Very picked over and racks are often so full you can’t move items around to look at stuff. Definately room for improvement at this nice new location.
I love the discounted prices offered at Winners and all of the items in the store are great quality and on trend. This Winners location is inside a major shopping hub that has many big box stores/restaurants/grocerie stores, etc nearby. Winners gets lots of new items on a regular basis so check back frequently for great finds/deals.
A staff member didn't seem to happy when I asked her to put a dress back because it was the only size . But if I would of left it on any rack in front of her I'm sure she would of still had an attitude because she would of had to put it on the right rack . Poo have a job and actually have to work.... who would of thought!
Not my favorite store. I personally find that stuff is not in any order and that it's junky. I have lots of people tell me about the great things they buy here, but that has never been my experience. I can never remotely find anything I like. A lot of stuff is jumbled together making it hard to look through.
Nice clean location didnt find the item i needed but found another that worked. went for a pair shoes i saw in there flyer, when i got there they said we dont even carry that brand at this location. they were very helpful about it and did find me a different pair shoes that worked. thank you very much guys.
Place is so big, they have brand name apparel for both men and women in a multitude of sizes they got armani watches, boss watches, guess watches. And thats just for starters, u can get chocolate bars and pop and juice. Also for u ladies...they got the wide selection of purses, shoes, panty n even more
I needed a hoodie, I bought a hoodie. It was simple as that. It was cold outside for June and I needed something to keep warm. I got a nice zip up Puma hoodie for about 20 bucks. It was comfy and I wore it the rest of the day. Then I tossed it I'm my carry-on incase it got cold on the plane back home.
Only reason I’m giving it a one star is because I can’t give it a zero. I came in with my friend looking for some clothes and one of the employees kept following us thinking we were planning to steal something. I don’t recommend this place and I won’t spend my money at a place that I get disrespected
If you are a fan of Ross Dress for Less. This is your place to go. same business modle. All Brands available on discounts of nearly 50% off or more. My Family love this place. You will find dresses for everone in family as well as household items also. Come visit them and you will love it.
There are Winners stores all over the place, but this one was a little odd as it had the worst boys section I have been to. I need to buy my boys some jeans but this store had no pants for young boys of any kind. Don't get me wrong I really like Winners stores, but why no pants for boys?
Always a great store to have a browse in. They have a lot of neat things. Different just about Everytime we go. We bought a couple of good quality mens wallets at Winners. Reasonably priced at about 15-20 dollars. We have shipped for wallets many times and will continue to do so.
Terrible. Ghetto location. Kids run wild and no parents to be found. Staff prefers to talk about trashy home lives (ie: "I ain't afraid of that b***h, she don't know me") men's section is unorganized and the clothes are mismatched, unlabelled, and primarily found on the floor.
Very quickly delt with my return issues and great service. Always a large selection of clothes and plenty of stock so you don't miss out. Best prices for brand name male clothing in most malls and local areas with nice suprise now and then in terms of quality and price saves.
Went in to see if I could find a cute outfit for nephew, who turns four this weekend. And Winners did NOT disappoint!! Not only that, I also found a really cute one for my neoce who is turning 4 next week. And I may have picked up a couple things for myself …
Wide selection of clothing. I always get out with what I think I'd look good in (average looking joe). I give a four (4.9 )for overall organization and friendliness of staff. I deduct.1 for not finding my size for the shoe brand I was looking for(size 10).
Great store and amazing prices. I got name brand shoes for cheaper then Walmart cheaper shoes! Got my son a bunch of back to school stuff for almost nothing. This was my first time at a winners. The staff was very friendly and helpful. Highly recommended
I like Winters, this branch has a poor selection; and now, in COVID times, you see all the lack of respect to follow basic healthy protocols like properly use of mask; and how some users don't wear the mask all the times and administration doesn't care
Winners always has what im looking for .. Went looking around every where for a smaller hair straightener under 1" couldnt find anything even at sallys. Went here they had mutliple items and i got one for 20 bucks so excited to use it ..
Best winners in town they always have new stock before other stores also staff is very friendly and kind. I have had so much luck finding clothing here as well as sale items are super cheap I love this location it’s my top choice.
You should check this store for lots of designer brands on sale. Also have clearance sale. But I didn't really get my taste of clothing and what I was looking for in terms of styles and colours. Customer service also not bad.
Huge collection of varieties of clothes for entire family.warm friendly welcome at the door.Excellent customer service. All the representatives are ready to help.Nice trial room. It's a one-stop shop for all your needs.
Same great deals, harder to shop here since its very cluttered and messy compared to other Winners. They have more selection than most other winners. Maybe they need a bigger store or more staff to keep it organized.
It wasn't the friendliest Winners I have been to. No one greeted us when we showed up. There was an alarm going off from the shoe department for the duration of our visit. Nice selection of items, and good prices.
Not so many bargains here anymore. I go in once in a while, look around and leave. Very limited on larger sizes. Cashiers inconvenient at the back of the store, so you have to go way out of your way to get there.
Honestly was the worst customer service I have seen. After over half an hour in line with 2 people infront of me I left without my purchase as the line still hadn't moved, will not be back to this location.
This is one of the better Winners locations. Large selections for clothing, a little slow at the registers!! One girl left by herself, though she was very pleasant and polite, eventually she got some help!
The store is a mess, it makes it very unpleasant to shop there, and the workers always get in the way of shopping and don’t really seem to care… and that’s every time i go to this location in particular…
One of my favorite winners. Small store but great selection. I love their Beauty selection And their kids and baby section is huge! Wish it was slightly more organized but hard with so much inventory.
Very disorganized store. The prices are not all that great for the quality. In fact, I can find much better online or the dollar store. At least my cashier was really friendly so I left with a smile.
My preferred store to find a good deal. This location is fairly well stocked which is good. I never find help there but I've also never had to wait for a change room. The lines move quickly as well.
Found some good stuff, good prices; it's almost like all brand stores in one store at lower cost and a chance for "the find"; a bit chaotic, grounded people - not to high not to low, overall good.
We went to search for a couple of high quality pillows, there were plenty, for only $40 where other places charge $80. Among other interesting products for home and clothes with great discounts.
Best and hardest working employee I’ve ever met great personality amazing service quick and efficient love her very much she is the best I ask for her everytime I go to the store thank you Zara
The staffs are very helpful and friendly. The shop were closing when we were near the billing counter, yet the cashier was so kind and dint hurry us up! Wonderful experience with the staffs.
They often have some deals to be had, you got to search though, and watch for items that would probably cost less from the actual brand store. The snacks and such are definitely over priced.
Everything is well organized no messy shelves or racks easy to find items the store was very clean no lineups when paying and there were too many people in line another cashier was opened
Your expected Winners experience. I do find that the home furniture section can be a little weak here but otherwise not bad. Foot traffic similar to the mall which is expected.
Was helped by Sarthak. He was a very good Customer Service Rep. Super polite, humble and charming - rare traits definitely worth treasuring! Thank you Sarthak for your help!
Huge selection, large change rooms, lots of parking, and Veronica was a friendly, efficient, personable checkout worker. She puts 5 star customer service rating to 10 stars.
A little bit of everything kind of store. Clothing, shoes, toys, kitchen, bathroom, bedroom, you name it. The new store inside the Sunridge mall looks better and cleaner.
Messy disorganised and cluttered .Also not sure why but I noticed that Security keep staring at shoppers as if all shoppers are theifs. This was my first and last visit.
It was very good days for me and my friends an opportunity with amazing and wonderful friends i feel so Blessed to do so incredibly healthy Condition...Praise God...Amen
It is a fantastic place for shopping.. nice gift hunting place.. variety is less but prices are good.. they should look at self check out options for their customers..
Very clean and a lot of merchandise to look at. Not as cramped as other locations in my opinion. I'm a Winner's addict so I will be coming back to this location again.
Staff I dealt with was very polite and courteous (Angela) the store was clean and easy to access. It is open until 9 even though the mall closes at 8. Clean store.
I used to get some pretty good $ Bargains on Ladies' and Men's Clothes, Bedding, Housewares, Jewelery. Does NOT seem as good $ dollarwise anymore. Disappointing !
Very busy snd the store is so full there is no room to walk down the isles and there was young lady in her wheelchair and she couldn't get down the isles to shop
clean store (for now). fitting room staff too busy talking with a friend in another language to provide good service. cashier staff friendly, but in a fake way.
It was alright I felt like I was being watched and when I try crack a joke to the one person that was fallowing me around they gave me a bad look so I jus left
Staff was so sweet and helpful! Very nice very busy but excellent selection! Also has great turn around so you're always bound to find something you love!
Recently updated in sunridge mall. Has great selection and is also situated in the newly renovated side of the mall. Looks good and great products to Buy
Clean place but always find damaged product on display for sale. It's not the best winners in town and I can never find anything nice in larger sizes.
Waiting times to get in when the pandemic was happening was acceptable for it's time. Got in and got out but selection is limited to what is in stock.
My one star is for the people who tear the store apart. The people ruin this store. I feel bad for the employees who have to clean up and organize.
Winners is on my list of Favorite Stores! You need time to go searching and it's a hit or miss kinda thing. Love you can return things easily! Haha
It's not a bad place to shop. If you have lots of time to browse, you'll find lots of good stuff. Of course, it depends what you're looking for.
I love shopping at Winners. All the employees are working so hard to organize and clean. It is good place to shop. Thank you Winners …
Customer service is very poor. They don’t care about their customers. Cashier girls were showing lots of attitude without any reason …
Their products are trendy and affordable. Staffs are very cheerful and helpful especially Mary Rose. I would definitely keep coming back.
Kind and helpful staff. The manager, Shanaz, was very helpful! Even when it was really busy they focused on customer satisfaction.
I pretty much only shop at winners. Why pay full price for clothing when last year's stock ends up here for almost half the price.
Great service, friendly staff, it's advertised as an inexpensive store but it's not for most items. Sometimes you find good deals.
Has gone slightly downhill since the move. More space but seems like less higher end products. But still a pretty decent Winners.
The staff was extremely helpful and the store was so clean! I was actually able to enjoy shopping at Winners in Calgary.
Huge selection of products, well maintained, and clean. Staff were friendly and helpful. Prices were on par with others.
Great store for browsing. They are not efficient at taking the money. Half the peaple in the store were in line to pay.
Very Nice quality & reasonable prices of Clothes and purses + active wear. Must give 10 and must visit place . …
Lot of items to select in a reasonable price for winters mainly snow jackets come and find suitable one for you
There’s always something nice to buy at an affordable price in this store. I never leave the store empty handed
I do not mind the store, but honestly can not shop there, it is so disorganized. It feels very overwhelming
This Mark's Work Warehouse store is the best in the city in My opinion. Keep up the good work. …
Nice shopping centre. Social distancing rules so you'll have to join a queue, but moves somewhat fast.
Very place for shopping and have new arrivals also offers and discounted prices for various items ❤
I would say it's a good place to shop but some. Stuff there just gets out of stock pretty quickly!
They didn't have any kid shoes above size 4. Had to go to the sunridge location for what I needed
Pretty big but was,messy when we went in Prices,are expensive Products are good but pricey
Albert was super helpful today! Made my return easy and without complications. Great store
Very nice and clean store but hit and miss on most items .Good place to kill some time!
Always a great experience to be here. Such amazing finds at such an affordable price.
Friendly staffs. Clean floor. Lots of good, high quality items at reasonable prices.
Store was big and lots to choose from. Very clean and the staff were super friendly.