This review is based on customer service from the manager nadege and not the products in the actual store. A complaint has also been made to the tjx head office. I would like to raise an issue I had at the Oakville North service road winners Sunday sept 12th. After wasting my time, the manager at this location nadege I believe, refused to do a return for a product, prada pants, I bought at the winnners sherway gardens location, even with all tags on and my receipt and I bought the item 4 days prior. Both stores carry runway items and should be accepting runway item returns. I was told I had to return it at the original location where I purchased it! Never have I had to drive out of my way in traffic, 32 minutes each way, to return an item at another location which goes against tjx return policy. As a long standing loyal tjx customer, I want to file a complaint against this location and ask that she be retrained on tjx policies. It is unacceptable that I had to go to another location and further away from where I live. Please find attached the pictures associated with the item, my original receipt, and the last picture, the return receipt at the winners sherway gardens location who returned my item with no issues whatsoever.

Better selection here than other winners for men. I had a competent cashier who was able to quickly a d politely resolve a missing tag issue. Spacious and well-stocked. Their kids section is incredible; whoever is running that show deserves a raise. I always seem to find a good bargain at this location. They have a good selection of contemporary brands and rent the runway. Huge selection of clothing and a lot of other miscellaneous stuff. Prices can be good on some items. Feels cluttered and disorganized at times, can be frustrating finding specific items, expect to hunt around and possibly get sidetracked. Winners is a place to go if you're looking for brand clothing and products but you don't really want to pay for that brand at that price point in their own store. You can find a lot of sale items here and you would not be I'm happy with whatever you buy at the store most of the times. They also have a loyalty program and you get a card for free and if you get that card your return policy changes to a thing up to two to three months to return the product in case you don't like it.

Horrible customer service experience with Nadege. Without introducing herself or her position, she began taking over the cashier I was dealing with and pointing out Winners' inconsistent practices on me. Her tone and line of questioning was incredibly rude and disrespectiful. She appeared incompetent as she kept highlighting issues that Winners should have fixed, instead she was looking at me for answers and indirectly doubting my sincerity. I brought a product with a receipt and all the tags, yet she made it look to all other customers as if I am being dishonest. It seems to me that Winners cannot train its staff correctly and points fingers at customers. What an incredible waste of time to shop at this Winners. I will not be shopping here again, and certainly will share this experience with all those I know to avoid here as well. I would give Zero stars if possible.

Was returning a pair of sneakers 4 days later after purchase, which were hurting my feet, with receipt and tags. Cashier was not happy I wore them (what?), called the manager, 40.y.o looking asian woman, she told me straight to my face it's going to be hard to "re-sell" the item and that "I should have tried them at home", she made the return/refund look like a favor, while their return policy clearly states that "If for any reason you are unsatisfied with your purchase, We will gladly refund your purchase within 10 days". Asian woman clearly does not understand this, and yet, somehow she holds a position of a manager. Emails to Winners did not help, registered letters mailed to corporate to follow.

At checkout I was told that one of the shirts I was buying had the wrong price tag on it. The cashier then told me to wait and disappeared for some time. When she came back she showed me another shirt from the same brand, and told me that I'd have to pay the price on the other shirt's tag. I asked if she could double check for another like the one that I had picked, as the one she brought was a different colour, pattern, fabric and style, but she insisted that any top from that brand would be the same price. A thoroughly odd interaction, and I guess this location is having issues with incorrect tagging, so be aware that the price you see when browsing may not be what you're charged at checkout.

There are loads of great homewares at Homesense, at really reasonable prices. The main things I bought was lamps, cushions and throws. You can’t guarantee the stock they’ll have, but the product is lovely. For someone who doesn’t usually shop at outlets for clothing, I was really impressed and will go back. Amazing staff and selection. What more do you ask from a great store. Will continue shopping here for all pieces for my home.

This place is small but there is never anyone to help you, it is arranged in a complicated way and is almost always unkept. The manager is always in a "I'm too busy for you" mood - the one issue I had with a return she rolled her eyes at me and tried to make me appear to be dumb. I went to Marshalls across the street and I was treated much better and the product is well organized.

I can't go a week without visiting this awesome store . Great collections on brand name clothings, fashion accessories and other house hold items for everyone. The prices are reasonable and merchandises are easy to locate with the new store layout. 12pm-1:45pm are the busiest when it comes to checking out however their good customer service keeps the line moving effectively.

It's really a hit or miss every time I go here. Sometimes the selection of clothes is great, they have plenty new clothes in my size and I seem to look good in everything. Other times all the clothes are dirty, look terrible, and are way too overpriced. It really depends on when you go there, and if you get lucky you might find something you like.

If I could give No stars at all I would, Winners policy does not say if you bought a product from a different winners you must return it back to the same location, NO I DID NOT WASH THE DRESS the tag is still on, and the manager was picking and choosing on what to return and what not too. theyre very rude, selfish and unprofessional. Dont go here!

Winners is a spacious, well organized, and clean Store. Here you'll find a large selection of quality on trend Clothes, Shoes, Access.(Men & Women), along with fashionable Decor, Housewares and a whole lot more!!! You'll find Amazing Deals, Quality and all at great price points!!! Plus their Customer Service Staff is Awesome!!

I was shocked to see how empty some of the sections were. For example, the beauty section had little cosmetics left. What was left was either broken, old or brands that arent recognizable. The quality of the store has definitely gone down hill. Winners used to be one of my favorite places to shop but not so much anymore.

Winners my favorite place Always shop there often to find my favorite items Well layed out store.,ample space for carts and wheelchair.I love that I can take my dog and My friend is disabled and doesn't have to wait in line as she is disabled. If you like a item buy it ad it will not be there The next time

My visit today is much better than couple weeks ago. They must have received new shipment so stock level little better. It's a self serve store do not expect any customer service. But they can put two employees at the door not to welcome you to the store it's mask police discussing

Love this place. The people are really helpful. And when the lines get too long the manager is right there to help out in any way. They have amazing deals and so many options to choose from. They did reorganize the store a bit but the new layout is perfect for holiday shopping.

Nice winners. Good size, easy to get to from the 403. Lots of parking in a big plaza with other stores. Staff were friendly, store was clean. The line moved quickly at checkout. There was some construction out front at the time we went but they had it blocked off pretty good.

I enjoyed shopping at this location of Winners. The store is well laid out, easy to get around and very classy. The merchandise is easily perused, it is not bunched together and it is sized accurately. I was very pleased with my visit here and plan to return again and again.

It's always a pleasure shopping at winners. I was able to purchase several pieces at very affordable prices. The workers were so nice and friendly, smiling and engaging the customers. It was such a positive experience and will definitely go back again given the opportunity.

This place used to be really good and have a lot of merchandise and it's very low on goods and this was before pandemic hit so it needs to change and hopefully for the better love this franchise very much but this store needs to be alive again as it used to be

I know that this is a popular 'runway' Winners but it's really not my favorite. Perhaps it's always overly picked over? Or maybe I don't go on the right days. In any case, I've always had better luck at the Winners/HomeSense on Trafalgar Road.

Your standard winners store. The racks were well stocked, the store organized and check out fast. Plenty of parking. The store entrance was very messy due to winter salting ( chunks of salt all over ) but I guess that’s out of their control.

Great location for items. Staff is always in abundance.. so when the lines start piling up the call for backup to make everything less painful. For a busy store it is well run, thank you for your service. Will shop here again and again

This might not be one of the bigger Winners branches, but I always manage to find a good variety of clothing for the entire family. Staff is always helpful and friendly (specially at the jewelry section and the fitting rooms)

Fantastic selection of designer clothes and household items. Marvellous prices. Well organised shoppe, clean and great return policy. Terrific customer service. New items daily so you must keep up on what you're looking for.

Usually they have everytjing you need for the Christmas season. But it was a little messy in store. That could have been because it was really busy and staff couldnt keep up with customers throwing everutning everywhere

This is one of my preferred winners locations, I always seem to walk out with something. The plaza parking can be tricky depending on time and day you go, some parts of the parking in the plaza are just a little awkward

One of the best winners store in all GTA, - The have run way fashion, many high-end brands available in the store, specially the women’s handbags - The workers very nice and friendly - The store so clean and organized

Not my favourite Winners. The store is organized in a way that is difficult to navigate. The way the racks and shelves are placed is not COVID friendly at all. And the whole place seems dirty, like they never clean.

As a man in a woman's world in Winners, sometimes I can find something I need, other times....nope. But this place is super clean and staff are helpful and pleasant which keeps me coming back to find those Gems.

Winners still hasn't joined us all technologically. I bought a bunch of Xmas gifts and they still use a system where you have to make separate payments/purchases if you want gift receipts. Who has time for that?

Your typical winners. Great pricing, great selection. Main complaint is sometimes it can take some time to check out. But the system they have in place definitely helps tremendously with checkout time.

I used to love shopping at Winners. It's the kids who's parents leave loose in the store, running screaming and running into carts. It's so dangerous. Kids should be beside the parent quietly.

Really good selection, kinda annoying when items aren't labeled properly. Change rooms and washrooms are filthy. Dealt with Friendly staff and not so helpful staff. My neighborhood winners.

I always love the store. But I have experienced insensitive staffs and already to exercise rule and policy before listening. I think winner can improve on being kind and emphatical.

Pretty good experience, seems pretty nice and has some awesome deals and even designer brands like Versace, has an interesting aspect making it feel like a higher end clothing store!

A great winners location it's bigger than most in the area which brings you alot more selection of great priced brand name clothing and accessories , staff is friendly and helpful.

One of the best Winner's; my favourite. They have an abundance of options and more high-end items at this location. All the staff are extremely friendly and helpful. Great Prices!

Only reason it gets 4 stars is because of the size, the selection is usually great. This is one of the Winners that caries high end stuff, Ive got some great deals over the years

Great customer service and selection. I forgot to bring a mask one time and they came out to give me one before I even went in the store because they noticed me looking …

I guess winners have their place for the urban housewife. As I have dropped out of the marriage rat race and now by my own choice live alone. Winners is a losers for me.

You can really find some nice clothes if you look hard enough. The blonde lady at the Changing Rooms was very nice. It was hard to find assistance in the actual aisles!

Good stuff at decent prices. Quality is on par with outlet malls so remember that in most cases you are getting the same brand as other stores but lower quality product

The best Winners by far is in Oakville, the Managers are well knowledgeable in fashion subject. The stage of clothes, and organization skills, make a nice place to shop

It seems not as organized as other Winners, and it I don’t find the people that work at this location as friendly or willing to help you find what you are looking for.

Least favourite location honestly. Staff here are hit or miss, management also not the greatest. For a more enjoyable experience, head over to the Milton location :)

I like the place. The only thing I'm bothered is that they have less shoe's for men. I couldn't select because of the less variety. Over all its a good place to shop

One of the better winners locations when it comes to mens clothing and accessories. Shoes is very slim pickings but all in all one of my more favourite experiences.

Good. Plenty of parking available. There is a slight line up on entrance during this pandemic. Best part is they have sanitizers in plenty in store to be used.

This may be just my personal situation, but I very often find that visiting this store is just a waste of time and almost never can find what I'm looking for.

It's a treasure hunt! Always fun to get a little retail therapy in. Found great cork coasters, a nice Cole and Mason pepper mill, and a new ball for my dog.

Some corners were empty, I couldn't find what I wanted, just read the note new products are coming soon so have to visit again but when are they coming ??,

I wish this location had more choices, especially in kids shoes size. Most of the time, can't find anything decent for my size 11 daughter who is 4y old.

Literally my fav winners because it has runaway items (branded items like gucci, versace…. ). Very stylish and trendy stuff unlike many other winners.

Still worth shopping at, but needs more variety. Maybe its Covid but store seems empty. Otherwise good deals. Not great deals but good deals.

Love great deals in here, always find some good items on sale or great new arrivals. Very friendly staff ladies, clean and organized store.

Always a great place to prowl through.. you never know what you will find. Great for all kinds of clothes, accessories and so much more.

Most of the clothing for men are for those who are 6'0 plus, it's kind of a hassle to find fitting clothes if you are shorter than that

Good selection, fair prices. Friendly and knowledgeable staff. Clean well organized location. I'm a regular shopper at this location.

The clothing is not great for men. The section is small and the few pieces that are nice are way overpriced. Majority is for women.

The workers there pretend to be working while they follow me around. It makes for an uncomfortable experience when I'm shopping.

I always walk out buying something not generally what I go in for but something. Great prices great staff always enjoyable.

I genuinely love Winners and this location is no difference - excellent high turn over and great staff! I'll be back soon!!

I love the winners here. The selections are more than any winners I have come to. Nonetheless, winners are a winner! …

This winners stores seems to have lots of selection and organized. The line up usually not too long but not short either.

Good selection of clothing but if it's household items like bedding or decor items go to another Winners Homesense store.

You never know what products you're going to see until you're actually there. Products are usually not in complete sets.

Always nice things to find in this place. We can find brand name (really good brand name products) at affordable prices!

Always great for some good finds. Not much in a ladies belt selection, however lots and lots ladies fashion, gifts etc.

I like this location because they always have a great selection of women's work out attire and awesome clearance items!

Generally good prices. Customer service needs to be improved. Also could not find any body to answer basic questions.

Different varieties, reasonable prices and covering up most of ur needs which save time and makes u feel satisfied.

cashiers always great. The lady in charge of the change room was terrific but the new Indian lady is horrible..

Nice place. Less variety compared to Marshall's right across Doral drive. But still a good shopping spot …

Nice place to get all your need for wardrobe and home except that you have to take time to sort where they are

Lots of different kind of merchandise....whatever you need. And the best part of all : It's very affordable!

Store is fine, with good merchandise. This visit was interrupted with a power outage causing a 45min delay

Well organized and clean place, the staff is friendly and welcoming. If there is a line it moves fast.

Fun! Great selection and very good deals to be had on most things. Always new items to browse through.

Good selection of products. Spacious and well lit store. Washrooms are clean and ample fitting rooms.

A big store and a pleasant environment. Has a variety of products from clothes to toys to technology.

Store was clean and well stocked. Had what we wanted so I was happy. The renovations are beautiful.

Larger than usual and therefore well spaced out compared to other Winners. Usual selection of items

You gotta take the time to search. Done items area good deals, others are over priced open boxes.

One of the best place for clothes shopping in Oakville at very reasonable prices and varieties.

Found what I was looking for in the household department, jewelry department was quite stocked.

This is a great place to shop. With many brand names available. A good selection of clothing.

Honestly, nice store, but a bit sparse on sizes and variety. But overall a good Winners.

I found their price before the Christmas is high and not comparable to the other stores.

A pretty good location for Winners with above average selection and store organization.

There are many clothes I want. The store is spacious and there are many fitting rooms.

Nice store. Better time for shopping after Wednesday, new items will be available.

Pretty good shop that has lots of high end goods in it due to the region's wealth.

Super fast service and have found some great deals lately. Definitely recommended.

Good selection, nice staff. Feels a bit pricier compared to other stores though.

Store is a little messy, some items in the home section are just dumped there.

I love winners-great prices and great selection! Really, what's not to love!

This store is great, always well-organized and with a very friendly staff.

Love this place.you can find a lot of brand name cosmetics at good price.

Love this location! Also great deals to be found, and the nicest staff!

My favourite location ever Friendly employees and good customer service