Great experience at Yarra Valley Motor Group. I dealt with the Croydon branch of Suzuki. The staff were knowledgeable, kind and helpful. I visited 5-6 dealerships and the service I received here blew the rest out of the park. Highly recommend going here for your car purchasing.

Bruno just bought a Kluger from Steve Passick at Yarra Valley Toyota. It was a wonderful experience. Steve was very helpful, professional.. He provided excellent customer service with humor and good knowledge of the Toyota products. It was a pleasure doing business with him.

Great service. They listened to my concerns, investigated, called me to approve works, and ultimately fixed the problem. Hire car helped to limit interruption to my work day. SMS to notify car was ready with amount to pay was appreciated. Hey made it all so easy. Thank you.

Fantastic customer service! We have had an issue with our car for over a year and the mechanic we were using couldn’t find the problem. I explained the issue to Dave and he and his team at Lilydale were able to find the problem and fix it. My car has never run this well!

Yarra Valley Toyota give great customer service with excellent communication and full attention to detail when ensuring that my prado is running at peak performance. I highly recommend their services and I’m looking forward to purchasing my next prado through them.

I bought a vehicle through Steve, and he made the entire process really smooth. Absolutely loved the service given by Steve. Excellent customer service and would recommend anyone to get in touch with Steve if you’re buying a vehicle through Yarra Valley Toyota.

After needing a new water pump, my car wasn't going to be ready for pick up for a few more days but the team looked after me and arranged a courtesy car in the interim. The team even managed to fix the squeeky brakes and gave it a clean! Thanks!

Put my brand new Hilux in for a warranty issue, drove out of there with a cracked windshield which the service department manager would not take responsibility for whilst the car was in their care. Initial warranty issue also not resolved.

Highly recommend! I bought my used Toyota with YV almost a year ago and just had my first service with them as well. From sales to servicing the team are great. They explain all the details and make it easy to buy and get servicing done.

For my $540 all I got was change of oil filter a basic check. They didn’t clean or change air filter. Didn’t address the other filters and accessories under the bonnet like I asked. Thought I was doing the right thing buy going genuine

Tore a mud flap off my Prado - booked the car in to see if it could be replaced or if a new one had to be ordered. Luckily it could be replaced. Friendly reception staff in the service department and good coffee while I waited. Croydon

Yarra Valley Toyota has been wonderful. I bought my rav4 through Scott back in October, he was kind, thorough and helped me immensely to buy my first car. Then again with the regular services the guys in the workshop were thorough and

great service, really friendly people and clean setup. unfortunately couldn't diagnose fault through computer but checked what they could in the circumstances. gave a follow up call the next day to check all was well so far.

Took my limited edition 2015 86 GTS Blackline to Lilydale Toyota Service (same dealer where it was purchased) for a fuel filter replacement (as per the scheduled service recommendation & at the prescribed odometer reading)

Ordered a part mid last week with immediate payment. I was assured it would be available for pickup on the friday. I drove 60km on the following Tuesday to collect the part, only to be told they

The people there are friendly and seem to genuinely care about getting the best result for your car. I go out of my way to go to this Toyota Service centre even though it isn't the closest one!

First time at YV Toyota and only for an oil change so not much to say. The staff were friendly and helpful. The waiting room was a little lacking by today's standards given that this is a

The whole service process was excellent. Done in a timely manner with clear drop off and pick up times, and the lady gave me details of what had been done and needed to be done next time.

Very pleased with the service. Booking the car was easy, staff friendly and professional. The service finished before estimated time which was very helpful. I could not be more pleased.

Manager David very knowledgeable and when asked will explain the car reports in a show&tell format which is helpful to seniors like me who are mechanically-challenged

Yarra Valley Toyota provided excellent service, from quoting to the actual repair of a trim on the tailgate of my Toyota. Very happy with their attention to detail.

Average customer service and communication. My car has been serviced here twice and both times I need to chase them for them to tell me it’s ready.

Great service and staff very efficient. Picked up on some future jobs so I was aware. Had an hour service and met time. Would highly recommend.

Excellent experience, first time with Lilydale Toyota, ease of booking, drop off and pickup fantastic, great friendly professional staff

Everything I needed fixed was. Helpful, clear explanation of what had been serviced. Some great tips to avoid future ware on breaks too

Good quality service in both meanings of the word when it comes to looking after a car. Friendly, efficient, on time. Quality work.

Easy to book in my car, process was very thorough. Dave very knowledgeable about the car and what needed to be done.

Always perfect service from Yarra Valley Toyota! Friendly staff and efficient servicing, highly recommend!

Good service, had everything done quickly and efficiently, left with a clean car which is always a bonus!

Excellent service. Everything explained clearly. Very courteous and all completed in a timely manner.

Lilydale Toyota were very courteous & helpful, information provided was accurate & they were prompt

Excellent Service! Took my car for its regular service here and couldn't be more happier with the

Really happy with my experience here, they squeezed me in last minute and were very accommodating.

Absolutely brilliant customer service. You actually feel like part of the family. …

Was a pleasure dealing with Yarra valley Toyota, staff a friendly and helpful

Excellent service could not fault car was ready earlier than expected …

Fast, efficient and great communication… the car runs like a dream…

Easy drp off and pick up, loan car available, good communication

Great service, good communication and friendly team.

Always good to deal with and faultless service.