Yoko's Hair & Beauty is a Hair salon located at 36 Spring Square, Hallam VIC 3803, Australia. It has received 129 reviews with an average rating of 4.4 stars.
Monday | 9AM-7PM |
---|---|
Tuesday | 9AM-8PM |
Wednesday | 9AM-8PM |
Thursday | 8AM-4PM |
Friday | Closed |
Saturday | 9AM-5:30PM |
Sunday | 9AM-5:30PM |
The address of Yoko's Hair & Beauty: 36 Spring Square, Hallam VIC 3803, Australia
Yoko's Hair & Beauty has 4.4 stars from 129 reviews
Hair salon
"Took my mother inlaw, daughter and myself"
"I originally booked for 2"
"I was looking for a new place to get my hair cut and thought I'd try Yoko's"
"Worst place to go to and customer service is a 0"
"Yoko's Salon is a beautiful, clean establishment"
Took my mother inlaw, daughter and myself. Mother inlaws hair cut and foils looked great for $100 but the lady cut her skin near her ear, my daughters hair didn't even look dyed (looked like faded for 3 or more months) and for her first ever hair dye she was in tears in the car and having autism is going on and on about it, was told the pantine shampoo we use make it hard to dye (we dont use pantine) and then someone else did my hair after I complained about my daughter. Daughter got 2 colours half head foils (bleached then toner) and I got full head foils with bleach and toner and both a cut $470 was very expensive considering you couldn't see my daughters highlights all that well. Mother inlaw paid $100 for full head colour and 2 foil colours and a cut. Such a big difference in price. Works out $200 for daughter $270 for me however I have long think hair so I can understand this price for me given the time it took plus a whole head done. I used to like going here but wont be returning.
I originally booked for 2. My friend called to change her booking to make sure that they had enough time and was spoken to so rudely that she considered cancelling but I told her it was just a rude checkout woman. The rude woman turned out to be the owner. I visited twice, was not listened to on both occasions and fully ignored on the second visit, my hair treatment was several hundred dollars, the toner was not applied thoroughly and I was left with uneven colouring and the end result was not what I had asked for. I was left with staining on my face. The owner ignores and is rude to clients and seems to only be skilled with basic cuts and simple colouring and takes on too many customers at once. We had to wait 30 mins the first visit despite being on time . On the plus side the shop is tastefully furnished and smells wonderful and if you are wanting a strsightforward trim then you should be ok. Earbuds are recommended.
I was looking for a new place to get my hair cut and thought I'd try Yoko's. I was asked what I would like done and she seemed happy to do it. Then as she started cutting she kept making excuses for not cutting my hair to how I wanted it done and cut it how she wanted it cut. The main reason she kept telling me that she couldn't thin my hair out was that by thinning my hair I would dry my hair out. I asked for my fringe to be cut out of my eyes and made wispy so it blends in nicely but she cut it like a little boy's fringe. I asked for layers and was told she will only give me one long layer. I think this hairdresser has no skills and only knows how to cut the basics, she doesn't listen or do what you ask her to do. Very dissapointed in my haircut and will never go back to this shop. I would recommend you not go to this place.
Worst place to go to and customer service is a 0. The staff don’t give you what you want. They put you under pressure and try to make you feel in the wrong like: ‘ that’s what you asked for im sorry’. They need people communication skills starting from respect!!! All these reviews are from family and friends! I’ve never felt so didrespected in my life. I came in wanting a simple hairstyle and was very unhappy with my result, yet Yoko did nothing about it but give a rude, disrespectful attitude and did not deserve an ounce of payment for what she barely touched on my hair. The working environment overall is uncomfortable and it seems like all the workers there are extremely unhappy. Overall, I STRONGLY do NOT recommend!
Yoko's Salon is a beautiful, clean establishment. They are punctual, I never have to wait for my appointmentt. I have witnessed Yoko have great rapport with the older clients, they seem to be really happy with the service. Unfortunately some of the hairdressers are very pushy on their views. A few times when I have gone in with an idea the staff have talked me down to what they want. They also don't have many options for styling if you don't want to straighten your hair. I've walked out with my hair in a bun after a cut when they could have done a cool blow wave. The staff are never too pushy with their products, they have good knowledge on the products they sell and are happy to find the right ones for you.
Im so sorry for giving 2 stars. Very kind and polite ladies but unfortunately they don't give me what I want. First time I requested white platinum hair... without telling me they decide to give me Pascal pink hair. I kept on requesting white platinum hair and I still got purple pink hair. The last straw was couple of days ago when i requested yet again white platinum hair and yet again I got purple pink hair and this time they missed a bit with toner so now i have a small yellow patch of hair and the rest is purple pink. Now I'm booked in with my old hairdresser *shylocks hair & beauty*.
I had a 10am appointment, at 10.30 I was still waiting to be seated. I’d travelled half an hour from my home to attend the appointment as I no longer live in the area, but was trying to stay loyal. I wondered how they could be so far behind when the salon had only been open since 9am! People who arrived after me were seen to before me, and when I told them I couldn’t wait any longer, as I had other appointments in the afternoon to attend they didn’t even seem to care about how much I’d been inconvenienced. Goes to show loyalty means nothing, so I will not be returning.
Yoko knows her stuff. Her girl did a great job!! More than great +++++ I am so grateful I found her salon. First-time here, After months of treatments, cuts, colour fixes, and unsolicited "professional" textbook sales pitches from a tonne of random disappointing and overpriced salons, with still no hope for mane later !! I finally found talented hair masters who really do know their stuff!! I literally stumbled onto Yokos' salon. Professional, experienced, skilled, conscientious magicians. Mane saviours indeed. Exceptionally pleased I found Yokos H&B
Yesterday my 7 year niece had a haircut done with a staff member Chien / Chen and it was the worst service to say the least. Suggesting my sister (mum) to stay outside the salon in order for her to do her job is quite unbelievable. Washing a child’s her with gloves and gloves that are DIRTY AND STAINED is unhygienic going against policy. No mum wishes to leave their child unsupervised and particularly with someone with such attitude. YOKO is not what is used to be unfortunately.
Got an eyebrow wax today and a chunk of my hair cut off by the so called ‘beauty therapist’ because she got wax in my hair and her solution was to grab a pair of scissors and cut it out without consent and no discussion with me to attempt to remove the wax. She then had the audacity to deny it when you can clearly see I now have a short side on the right side of my head. An apology only given by the owner and I’ve been going here for 13 years.
Hate that place they say some think else on the receiption and at the end charged you more i have done foils and hair cut the lady told me 95 and hair cut 25 but at the end i paid 160 she told me she put toner on my hair extra 40 witch i didn’t asked for if you do foils first they put blich and then toner but she put blich and for toner charged me 40 they even dont have in there chart list that they charged 40 for toner
I had holly as my hairdresser and was very impressed with my service :) Got exactly what i had asked for! Had a decent time of consultation and was delivered with exactly what i wanted. Also had a lengthy time of a head massage at the basin which was a surprise that other salons dont do. The staff are super lovely and very energetic and enthusistic. Good energy and vibes in the salon. Cant wait for my next visit!
Lovely ladies but would never go back here. Had my hair styled here but unfortunately they don't listen to what you want. Yoko wasn't interested in looking at pictures of hairstyles I liked. She just put the curling iron to my hair and curled away. Not how you'd want to be treating customers. Stop and listen to what customers want! If this is how she treats a style, forget about cut and color.
Do not go here The hairdresser cut my curtain bangs unevenly and blamed it on the way my hair fell on my face This has never been an issue for other hairdressers I also requested a soft cut and she gave me a blunt cut My hair doesn’t fall nicely and this is the first time I could cry about my hair She also was not articulate
I was attended to by Preet who was really kind and did an amazing job with my hair. I had a cut and blow wave and she was very knowledgeable in providing suggestions for the cut without having to trim off too much hair. The prices are extremely affordable and the salon is clean and smells divine. I wouldn't look elsewhere.
I really enjoy my getting my haircut here! it's a very friendly and warm hairdressing salon, being greeted by name shows how much all the workers care for the customer...Wheather you book or walk in Yoko is always very accommodating. + I've always had a great experience with great haircuts =) thanks again guys keep it up
Had my hair washed and blow waved today by a lovely lady named Naz. She gave me one of the best head massages ever. She was patient and understanding when I had to bring my daughter to my appointment. My hair turned out great and im going back next week. Great price too. Thank you for my treatment today i feel fabulous!
I have been looking for a hairdresser in the area that I am very happy with, and I finally found the one! Yoko and her staff are amazing and the service I received was excellent, I have received so many compliments from my family and friends about my hair style, I will definitely be going back! Thank you Yoko ❤️
Fabulous! I'm not the client my wife was the customer. I am happy to say that Yoko's salon did a wonderful job thanks guys now my wife would like to add something. A big thank you to Chean who did such a professional job, recommend Yoko's next time you want to get your hair done and she always has fair pricing.
Very bad experience .The owner was not so polite and calm ,we got a bit late so she was just ignoring us all the time ,never want to again step in that salon where u can,t see friendly faces and my hair they were also not done properly because she did them in hurry and paid almost 110$ and its not worth.
I just want to rate this Salon As 5 star for me , affordable and gorgeous Salon, there’s an Afghan lady staff (forgot her name) who colored my hair today, She’s so nice patiently massage my head while toning! I love how it turn out ,recommend to everyone! i’ll definitely be back again :) + free coffee:)
I was worried about getting my hair done at a salon after a bad experience at another one. However, after receiving a recommendation, I visited this hairdresser and was not disappointed. It was great to have hairstylists who truly listen to what I wanted in a cut and colour. I will definitely be back!
Never get my hair done but when I have the time I have come to yokos. Both times I’ve felt so comfortable and easy no stress. Owner has great vibes. Well over due for a hair fix up. Will be booking again soon. She also gave me a discount which I felt bad afterwards because of the state my hair was in.
I have been going to Yoko for many years, everyone are so welcoming, fantastic bunch of girls, Beck does my hair & always very happy with what she does, going to have my hair done today looking forward to it, all l can say every girl goes Above & Beyond, & just Love the head massage, …
not a good experience at all with owner. She was in a rush and not good with communication too. They rushed my friend’s hair and did very bad job also refused to do eyebrows for her in a hurry. It was my first being there I live nearby but now I’m not gonna go there.
Everyone has the right to post thier reviews Yoko and everyone has gone through covid not an excuse and I will not be recommending your business as you need to actually listen to your clients as we are the ones keeping you in business after all
I have been coming for for a while now for my hair, the service is always so professional and friendly. Such a welcoming group of ladies, I come weekly for a blow wave and curl with my extensions and I wouldn’t go anywhere else. Thanks ladies!
I've been to Yoko's a few times now for hair colouring, cuts and treatments! Absolutely love this salon. The prices are extremely fair and the quality of work is fantastic! I always leave feeling refreshed and super happy with my new hair!
Love love coming to Yokos every 3 weeks to pamper myself!! Always get what I want and more!!! Friendly, clean and always on time!! All the staff are remarkable and highly recommend Yoko’s… Love my hair today THANK U!! …
I have always gone to Yoko"s to get my hair and nails done Yoko and the girls are the friendliest and best hairdressers ever. Always happy when I am there my daughter goes there too. I Highly recommend them to everyone . Jenny Heylbut
Yoko service has been amazing she was honest about my hair and helped me to understand the damage I have done to my hair from bleaching I followed her advice over the past 6 months and products my hair has never been so healthy
Heather has been cutting my hair for just under two years now and I enjoy going each time not just for the great hair cut but the good conversation. She is professional, fun and great at her job. Thanks Heather!
Found a great new hairdressing team at Yoko’s!! Lovely and efficient team. Got a haircut and relaxing hairwash and keratin treatment. Beautifully decked out salon too! Definitely won’t be going elsewhere now!
I love going to Yoko's! She is so positive, happy and professional. We always have a laugh and I am so happy with my hair. I recommend Yoko's 100%. I trust her judgement and always walk away happy …
Always happy with Yoko and her team The salon is relaxed & friendly with professional Services and great prices. Bec always makes me feel great when she works her magic on me. Thanks once again ladies!!
Thank you Yoko, Pascal, all the girls and Mario, they do an amazing job, always welcoming and friendly, they even cater for my tea with a straw, great head massages, keep up the good work guys!
I got my hair done by Naaz, she did an amazing job with the cut and colour i was really nervous about how it’d turn out but it was everything i wanted. She’s also friendly and knowledgeable :)
She is an amazing hairdresser and person, knows her job, and does it quickly. I was there two times without an appointment, and she found a spot This is now No1 hairdresser for me. …
Friendly staff.... finally got the blow wave + iron style I have been wanting. Very professional and welcoming. I highly recommend the hydrate treatment …
Love this salon. Very reasonable prices and extremely clean. Lovely decor too. Good menu of complementary drinks. The staff are all very friendly and I can recommend Chean.
Omg loved the salon was so clean and inviting. The way my hair was coloured and washed etc was so relaxing and professional atmosphere. Highly recommend thank you Yoko.
Beautiful salon, great specials at times. Always look after me. Kathryn transformed my look into a celebrity without the price tag.... ... She has golden hands. …
Reasonable prices, friendly professional staff. An airy and spacious salon that is a pleasure to attend. Shared street parking that will fill up during busy times.
This is a great salon. The owner runs a tight well organized business. Pension day every day for those who are on pension. Prices low compared to many salons.
Thank you Yoko for shaving my wife's hair without charge as she is undergoing treatment for breast cancer much appreciated cheers Jeff and Shiroma
Walked in for a haircut walked out a happy man . Nice staff and they make you feel very welcomed. Haircut was nice and the staff is super friendly
Fearing friendly been going here for a long time now I am being my daughter here to as she sits there let the lady cut her hair we be coming back
Yoko is amazing and i cant fault her services! she will always try and accommodate my quick hair cut request when I call last minute.
Thank you Yoko and the whole team for saving my hair!! it looks so good now <3 will definitely come back next is pink hahah …
Every visit you are made to feel special. Pricing is extremely reasonable and the head massage with your was is amazing!
Went in previously with my husband to get his hair cut, Yoko did a great job and did exactly what he asked for.
Good vibe in the hair salon Cheean is experienced and warm welcoming Nice for parking right in front of the shop
Amazing as always, have gone here for 8 years and will not let anyone else cut my hair. Yoko is just the best.
It's not a 5 star salon but : Nice , clean , affordable prices , lovely staff . All definitely going back .❤️
Great hairdresser’s Naz who did my hair is great & the prices are really good plus there a good atmosphere.
That chines woman is extremely rude and doesn’t know how to talk to a customer I won’t go there again
Been going there almost 2 years now, the staff is always friendly, and the service is always great.
Love this place. Girls are friendly and very reasonably priced ❤ always leave feeling fantastic
Fantastic Girls and they do a wonderful job on your hair always happy with my cut and colours.
Nice place good professional staff, plus a simple shave is $8, that was a nice surprise :)
very unwelcoming reception. Better to recruit staff that behaves kindly to the customers
Yoko is fabulous always does amazing job with my colours, l would trusted anyone else
Yoko and the girls are always friendly & happy to accommodate and also do a great job
Love the service here quick and easy haircuts. They always make time for me.
My hair had never been looked after well! Yoko is a very caring hairdresser!
Great service! The girls are super friendly and they do a sensational cut!
Awesome haircut and colour. So many people have complimented my new look.
Excellent service and the team is very professional and dedicated
The staff are super nice and it's a great environment to be in.
Lovely friendly & Good quality service. Highly recommended
Staff are always lovely. Especially yoko. Very clean shop
Always happy with the results, very friendly staff
Yoko does a brilliant job always with staff
Great men's buzzcuts for $8 …
Good customer service, and best prices
Quality men's haircut at a good price
Need to improve cooperation
Fair price for a quick cut
Great place no 1 service
Amazing ladies …
Great friendly staff
Amazing service
Good service
good …
They are ok
Very good
Friendly
510 reviews
Shop LG68 Melbourne Central Cnr La Trobe and, Swanston St, Melbourne VIC 3000, Australia
507 reviews
Shop 2130, Level 2/120-200 Rosamond Rd, Maribyrnong VIC 3032, Australia
427 reviews
Shop 86 Watergardens Town Centre Cnr Melton Highway and, Sydenham Rd, Taylors Lakes VIC 3038, Australia